Dropbox vs. FormAssembly vs. Square 9 Softworks

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dropbox
Score 8.5 out of 10
N/A
Dropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox.
$9.99
per month
FormAssembly
Score 9.1 out of 10
N/A
FormAssembly is an enterprise data collection and automation platform designed to enable organizations to capture clean, compliant data from the start. With the latest edition of the platform, FormAssembly Atlas, and its built-in AI assistant, Fai, forms and workflows build themselves, connect to Salesforce and other systems in just a few clicks, and ensure every record is structured, secure, and ready for automation or AI. In short, FormAssembly is designed to…N/A
Square 9 Softworks
Score 9.7 out of 10
N/A
For document-intensive companies looking to improve business efficiency, Square 9 Softworks develops solutions for process automation that aim to drive increased productivity across all business applications.
$250
per month 5 users
Pricing
DropboxFormAssemblySquare 9 Softworks
Editions & Modules
Plus
$9.99
per month
Essentials
$18
per month
Business
$20
per month per user
Business Plus
$26
per month per user
Basic
Free
Atlas Explorer
Contact Sales
per month
Atlas Team
Contact sales
Gov Cloud
Contact sales
Atlas Enterprise
Contact Sales
Square 9 Process Automation Essentials
$50
per month per user (5 User Minimum)
Square 9 Digital Transformation Essentials
$68
per month per user (5 User Minimum)
Square 9 Enterprise Essentials
$75
per month per user (10 User Minimum)
Offerings
Pricing Offerings
DropboxFormAssemblySquare 9 Softworks
Free Trial
NoYesNo
Free/Freemium Version
NoNoNo
Premium Consulting/Integration Services
NoYesYes
Entry-level Setup FeeNo setup feeOptionalOptional
Additional DetailsOffered via a three-tier pricing model that allows customers to scale their solution up or down based on the changing needs of their organization. Pricing excludes professional services and implementation fees
More Pricing Information
Community Pulse
DropboxFormAssemblySquare 9 Softworks
Features
DropboxFormAssemblySquare 9 Softworks
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Dropbox
8.4
1356 Ratings
1% above category average
FormAssembly
-
Ratings
Square 9 Softworks
-
Ratings
Versioning8.61128 Ratings00 Ratings00 Ratings
Video files8.21107 Ratings00 Ratings00 Ratings
Audio files8.61003 Ratings00 Ratings00 Ratings
Document collaboration8.41177 Ratings00 Ratings00 Ratings
Access control8.91253 Ratings00 Ratings00 Ratings
File search7.91299 Ratings00 Ratings00 Ratings
Device sync8.11247 Ratings00 Ratings00 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Dropbox
8.8
1285 Ratings
2% above category average
FormAssembly
-
Ratings
Square 9 Softworks
-
Ratings
User and role management8.81144 Ratings00 Ratings00 Ratings
File organization8.81266 Ratings00 Ratings00 Ratings
Device management8.91126 Ratings00 Ratings00 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Dropbox
8.8
1274 Ratings
1% above category average
FormAssembly
-
Ratings
Square 9 Softworks
-
Ratings
Performance8.51263 Ratings00 Ratings00 Ratings
Reliability9.11270 Ratings00 Ratings00 Ratings
Storage Reports8.8968 Ratings00 Ratings00 Ratings
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Dropbox
-
Ratings
FormAssembly
8.5
38 Ratings
6% above category average
Square 9 Softworks
-
Ratings
Survey templates00 Ratings8.523 Ratings00 Ratings
Themes00 Ratings8.034 Ratings00 Ratings
Custom logo/branding00 Ratings9.037 Ratings00 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Dropbox
-
Ratings
FormAssembly
8.5
36 Ratings
0% above category average
Square 9 Softworks
-
Ratings
Changes to live survey00 Ratings8.428 Ratings00 Ratings
Question design help00 Ratings8.329 Ratings00 Ratings
Multiple question types00 Ratings8.937 Ratings00 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Dropbox
-
Ratings
FormAssembly
9.2
33 Ratings
10% above category average
Square 9 Softworks
-
Ratings
Survey logic flexibility00 Ratings9.234 Ratings00 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Dropbox
-
Ratings
FormAssembly
8.1
37 Ratings
0% above category average
Square 9 Softworks
-
Ratings
Response tracking00 Ratings8.835 Ratings00 Ratings
Data export00 Ratings9.036 Ratings00 Ratings
Standard reports00 Ratings8.027 Ratings00 Ratings
Custom reports00 Ratings7.425 Ratings00 Ratings
Analytics00 Ratings7.56 Ratings00 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Dropbox
-
Ratings
FormAssembly
8.6
33 Ratings
0% below category average
Square 9 Softworks
-
Ratings
Access controls00 Ratings8.230 Ratings00 Ratings
Compliance00 Ratings8.931 Ratings00 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Dropbox
-
Ratings
FormAssembly
7.0
22 Ratings
14% below category average
Square 9 Softworks
-
Ratings
Vendor-offered crowdsourcing00 Ratings6.01 Ratings00 Ratings
Respondent restrictions00 Ratings8.022 Ratings00 Ratings
Best Alternatives
DropboxFormAssemblySquare 9 Softworks
Small Businesses
SugarSync
SugarSync
Score 4.0 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
PowerDMS by NEOGOV
PowerDMS by NEOGOV
Score 7.0 out of 10
Medium-sized Companies
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
Qualaroo
Qualaroo
Score 7.0 out of 10
MSB Docs
MSB Docs
Score 9.4 out of 10
Enterprises
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
Verint Voice of the Customer
Verint Voice of the Customer
Score 9.2 out of 10
M‑Files
M‑Files
Score 8.9 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
DropboxFormAssemblySquare 9 Softworks
Likelihood to Recommend
8.7
(1391 ratings)
9.3
(42 ratings)
9.7
(72 ratings)
Likelihood to Renew
8.3
(42 ratings)
9.0
(7 ratings)
4.9
(7 ratings)
Usability
8.9
(530 ratings)
9.3
(31 ratings)
7.8
(6 ratings)
Availability
8.8
(4 ratings)
10.0
(1 ratings)
7.3
(2 ratings)
Performance
8.4
(9 ratings)
-
(0 ratings)
7.3
(2 ratings)
Support Rating
7.1
(39 ratings)
5.8
(3 ratings)
7.9
(26 ratings)
In-Person Training
9.1
(1 ratings)
-
(0 ratings)
7.3
(1 ratings)
Online Training
9.0
(3 ratings)
-
(0 ratings)
-
(0 ratings)
Implementation Rating
7.5
(4 ratings)
9.1
(1 ratings)
6.4
(3 ratings)
Configurability
8.0
(2 ratings)
-
(0 ratings)
7.3
(1 ratings)
Contract Terms and Pricing Model
9.1
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Ease of integration
9.1
(1 ratings)
8.3
(17 ratings)
4.5
(2 ratings)
Product Scalability
7.8
(5 ratings)
-
(0 ratings)
7.3
(2 ratings)
Professional Services
9.1
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Vendor post-sale
8.2
(1 ratings)
-
(0 ratings)
7.3
(2 ratings)
Vendor pre-sale
8.2
(1 ratings)
-
(0 ratings)
7.3
(2 ratings)
User Testimonials
DropboxFormAssemblySquare 9 Softworks
Likelihood to Recommend
Dropbox
Dropbox is well suited for sending File Requests to clients to upload documents, and for me to send File Transfers to clients with documents for them to download. I can create separate files for each client, and also create files within files, which is very convenient and useful for my business purposes. In Dropbox I can also see all of the File Requests that I have sent and it shows me how many times they've accessed it and how many files they uploaded. I can also see all of the File Transfers that I have made and whether how many times the client has accessed it and how many documents were downloaded. It also sends me notifications if the clients haven't downloaded their files yet so I can remind them. Dropbox Sign has been very easy to use, and I have already stated what could be changed with it
Read full review
FormAssembly
FormAssembly is awesome for certain situations. Website integration is particularly smooth, and integrations with platforms like FormAssembly are widely available. For us, this makes FormAssembly a vital tool for high-volume training with participants under high-workload conditions, because it reduces friction for participants as they complete the forms while saving time for our staff who handle data entry. Conversely, the process of setting up forms and their integrations feels heavy-handed for some of our smaller events with fewer participants.
Read full review
Square 9 Softworks
Great for automating invoice processing where you want to set it and forget it. Also works well for document storage where you need things organized and easy to find. If you have complex requirements and need flexibility, this platform can handle it.
Not ideal if you expect a lot of exceptions or manual intervention since troubleshooting misrouted documents can be tricky. Also not the best fit if you want something that works out of the box with zero setup. You get the most out of it when you invest time upfront to build workflows.
Read full review
Pros
Dropbox
  • I can share projects I need feedback on.
  • I can make projects available to editors so that they can do their work.
  • Dropbox is a place where I can store files that I can access from anywhere, even if I don't have my laptop with me at the time.
  • I have an old friend who is an acting professor in Tokyo. He loves the dialogue that I write in my novels. He converts chapters into scenework for his acting students. They get very excited when there's new material!
Read full review
FormAssembly
  • Salesforce prefill is a powerful way to prefill forms with records from Salesforce and prevent duplicate data entry.
  • Salesforce submission connector allows us to create some pretty complex and powerful logic to process form submissions into Salesforce data.
  • General form prefill options via query strings in the URL is a helpful feature.
  • The ability to use custom CSS and javascript on the page makes the forms very extensible and has been helpful to give us even more functionality.
Read full review
Square 9 Softworks
  • The software is very flexible, and the technicians were great at implementing our customizations for the PO project.
  • While indexing fields in Global Search, the Key Free tool works great.
  • Global Search is well-organized. It's easy to navigate and find your documents.
  • The process for completing your project was well done. Communicating with individuals at Square 9 who were responsible for different aspects of the project was easy.
Read full review
Cons
Dropbox
  • Admid Control Can feels little basic it can be improve by easy access quick tabs for important button.
  • Smart sync behaviour can be little confusing it can be improve by displaying more futuristic way
  • Pricing and storage facility can be improve for really more demanding for a tool can be imporve.
Read full review
FormAssembly
  • we could always use more styling options when it comes to the form builder
  • in our past use of the form builder when adding attachments to a form, there was an upload limit of 35MB. It would be great if this limit was increased.
Read full review
Square 9 Softworks
  • GlobalSearch could use some enhancements in layout - THIS IS FIXED WITH THE NEWEST VERSION OF GLOBALSEARCH 6.3 and their Sleek GUI GlobalSearch GO! - WELL DONE!
  • GlobalSearch could use external sharing of documents THIS IS FIXED WITH THE NEWEST VERSION OF GLOBALSEARCH 6.3 and their Sleek GUI GlobalSearch GO! - WELL DONE!
  • GlobalForms could have better formatting tools to enhance the fields and text formatting
Read full review
Likelihood to Renew
Dropbox
Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.
Read full review
FormAssembly
FormAssembly continues to meet our needs, and the product functionality continues to grow, providing us with new opportunities to utilize the software. We've built many forms and associated processes on FormAssembly. It would require a large effort to migrate to another platform. We have invested a lot of time in learning FormAssembly.
Read full review
Square 9 Softworks
We absolutely can't imagine not continuing software maintenance as there are always new additions that improve the system not to mention the excellent tech support when issues are encountered. Response times for troubleshooting are very quick and usually, my issue is resolved in less than an hour after connecting with support.
Read full review
Usability
Dropbox
It works extremely well, and we have never had any issues with connecting or sharing files. It's very easy to use, and any team member can share, add, and delete files to a virtual drive. This is extremely helpful, and it's an amazing tool to use, ensuring everyone can connect and work together effectively.
Read full review
FormAssembly
I've already explained in detail why this rating is so high. It's very user-friendly; a green Salesforce admin can get set up and start using it right away. And if they need support, the support page provides documentation and screenshots to describe any questions they may have. They like it a lot!
Read full review
Square 9 Softworks
The items I am searching for are easily found. They are found in at least 95% of the searches. The failure rate generally is related to another employees user error or a template error set up by our Square 9 team in house.
Read full review
Reliability and Availability
Dropbox
I really recommend the product for the Dropbox availability is a great having very very less downtimes, they errors are less I have been faced yet, due to connectivity sometimes we are getting errors. Only sometimes the limitations of some features show some errors.
Read full review
FormAssembly
No answers on this topic
Square 9 Softworks
Square-9 can get this product out to you in almost the same hour your order it. We got ours very fast.
Read full review
Performance
Dropbox
Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
Read full review
FormAssembly
No answers on this topic
Square 9 Softworks
With the PDF projected viewer, the document retrieval-to-display can drag for a second more than some systems, and the capture workflow if you overload a server array can also drag, but those are the only two issues we've ever seen with this product, and they are not serious issues at all.
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Support Rating
Dropbox
They immediately responded like in an example that I gave where one of our staff members accidentally deleted the whole Special Hope Network Dropbox, we immediately contacted Dropbox they walked us through the steps of how to retrieve the information and luckily enough we were able to retrieve the entire Dropbox and we have had back and forth with Dropbox on what to do when an employee leaves how to remove them how to add another employee.
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FormAssembly
While it's not a true development package and misses some features like ingestion of external data for lists, etc... the product is fast, stable, easy to use, and will suit the needs of anyone needing online form functionality with SalesForce and other connectors available for your marketing needs.
Read full review
Square 9 Softworks
We had one "production down" incident that took about a day to get help on. I think that's a bit too long. The support people seem confident but not that friendly. I feel like I'm bothering them when I get help, but they get the job done.
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In-Person Training
Dropbox
The person for corporate product dealing and knowledge of the product explore and better and secure use are properly handover to us. Also provide full software and tool training from the basic to the pro level with each and every possible explanation. Provide many sessions regarding every doubt. Also Guide better suitable options for our business to migrate and integrate for the expansion in all places employee smoothly.
Read full review
FormAssembly
No answers on this topic
Square 9 Softworks
It would have been higher, but the training is a bit muted for the lesser qualified office equipment vendors who signed up as partners to sell and support it. The more experienced ECM vendors and customer end-users will find the training very good, but a bit slow.
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Online Training
Dropbox
I did not personally take any training for Dropbox so I am self taught but I know when our Vice President selected Dropbox, he personally did do some training modules on it and I'm assuming it was very easy and simple to understand since he now acts like he is a pro at it!
Read full review
FormAssembly
No answers on this topic
Square 9 Softworks
No answers on this topic
Implementation Rating
Dropbox
I needed to stay current in improving my daily operations. Dropbox
was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
Read full review
FormAssembly
I didn't participate in the implementation.
Read full review
Square 9 Softworks
I think the implementation could have gone a little smoother than it did. Now that I know how to use the software, I could do it myself. I feel that as an organization, we could have been a little better prepared. If the consultant was more aware of what we were looking for, they could have assisted in setting up some workflows for us as per the contract. But because we were not prepared, the initial implementation process was a little painful. That said, adding a document management system to ANY business kinda means everyone has to re-think the way they do their work which can be difficult for some staff.
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Alternatives Considered
Dropbox
I prefer the layout and visual aspect of Dropbox as it mirrors my files on my computer. I feel that I am more organized, and it's easier to find my files in Dropbox than it was with Google Drive.
Read full review
FormAssembly
Form Assembly allows for advanced data mapping, pre-filling forms with Salesforce data, and working with custom objects. FormAssembly excels in Salesforce Integration, as it is highly specialized and deeply integrated. Often considered the industry leader for Salesforce forms, Formstack has strong integration, but may not offer the same level of granular control as FormAssembly.
Read full review
Square 9 Softworks
Laserfiche could not even complete their installation. Square 9 Softworks was able to come in and rescue the failed project. We have hardly scratched the surface of what we believe we can do in terms of more implementations of the Square 9 Softworks program in other business processes in our company. Square 9 Softworks was demonstrated to our procurement management team while they were struggling with the Laserfiche implementation, and they were ready to abandon Laserfiche immediately upon seeing the Square 9 Softworks program demonstrated. We abandoned Laserfiche even though we had financial investments with them already. This is testimony to how clearly Square 9 Softworks is a better solution than Laserfiche.
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Contract Terms and Pricing Model
Dropbox
I would recommend to this product directly to the sales team of Dropbox for the best deal provide to my referred person and provide the best service to them.
Read full review
FormAssembly
No answers on this topic
Square 9 Softworks
No answers on this topic
Scalability
Dropbox
It's easy to integrate with the systems of Windows and Linux, easy to have web versions accessible, which provide the web login credentials. Also, it can be installed for individuals for the best autosync features.
Read full review
FormAssembly
No answers on this topic
Square 9 Softworks
The scale-ability is quite good actually, but you need competent sales/support folks providing it to you, so the scale is set right for the demands of your system use. Some resellers are not good at doing this, some are fantastic. If you are scaled correctly at first implementation, you'll be very happy with this system.
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Professional Services
Dropbox
Their services are highly rated for moving massive, complex data sets from legacy on-premise servers to the cloud with minimal downtime.
Read full review
FormAssembly
No answers on this topic
Square 9 Softworks
No answers on this topic
Return on Investment
Dropbox
  • When it works (usually if a client already has Dropbox, so they don't get the solicitation to sign up), it works flawlessly.
  • I've had multiple clients not see the "continue with download only" at the bottom and email me to resend the media another way because they don't have a Dropbox account.
Read full review
FormAssembly
  • FormAssembly makes it easy to share registration forms with targeted groups of users
  • It makes it easy to track registration numbers and form errors and reach out to people who may need assistance
  • It's very easy to create registration forms quickly
Read full review
Square 9 Softworks
  • Having less paper in the office has saved space and supplies. We no longer need to purchase those expensive cardboard folders for archiving.
  • Having someone do their own health screening is safer and saves us from keeping a staff member devoted to that task.
  • I used to have to spend hours physically culling archive records. Now I can sort it and weed it with clicks of a button!
Read full review
ScreenShots

Dropbox Screenshots

Screenshot of the action bar, that sits across the browser page can be used to record the screen, edit PDFs, upload files, create folders, get signatures, or send and track documents.Screenshot of Dropbox Replay, that lets collaborators leave frame-accurate feedback and markups directly on project files.Screenshot of Dropbox Capture, which can be used to take screen recordings, screenshots, and GIFs with one click and share them with a link.Screenshot of the interface where Dropbox lets users upload, edit, send, and sign PDFs in one place.

FormAssembly Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Square 9 Softworks Screenshots

Screenshot of GlobalSearch Go, which organizes documents based on extracted data.Screenshot of InquireAI, which offers AI-driven data extraction of invoice and receipt fields to eliminate the need for manual data entry.Screenshot of a contract. Contracts are a complex document format that can require contextual understanding to collect accurate data points.Screenshot of where using natural language prompts, InquireAI works as an agent to extract, classify, and analyze information from any type of document.Screenshot of the invoice review process, where users can be notified by email when a pending approval is available.Screenshot of a fully indexed document. These can be released for secure access within GlobalSearch or sent to other repositories, including QuickBooks, Dynamics 35 Business Central, Citrix ShareFile, or Google Drive.