TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Contact about Dropbox

Please fill out the form below to get in touch.

Dropbox

Connect with Dropbox

What are you interested in?

Already have an account?

You hereby consent to have TrustRadius share the information supplied on this form with Dropbox so that Dropbox and TrustRadius may contact you in regard to the information requested.

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dropbox

    Score8.4 out of 10
    N/ADropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox.

    $9.99

    per month

    QuickBooks Online

    Score8 out of 10
    N/AQuickBooks Online is a SaaS version of the QuickBooks product. It contains all of the features found in the local version. Higher-priced plans include greater automation, payment management, inventory and time tracking, and analytics features.

    $38

    per month

    Xero

    Score8.4 out of 10
    N/AXero is an online accounting software product for small businesses and personal finance. Its features beyond general ledger and double-bookkeeping include quotable invoicing, bank reconciliation, purchase order and expense management, and tax management. Third party apps can extend its features further.

    $13

    per month

    Pricing
    DropboxQuickBooks OnlineXero
    Editions & Modules
    Plus
    $9.99
    per month
    Essentials
    $18
    per month
    Business
    $20
    per month per user
    Business Plus
    $26
    per month per user
    Basic
    Free
    Simple Start
    $38
    per month
    Essentials
    $75
    per month
    Plus
    $115
    per month
    Advanced
    $275
    per month
    Early
    $13
    per month
    Growing
    $37
    per month
    Established
    $70
    per month
    Offerings
    Pricing Offerings
    DropboxQuickBooks OnlineXero
    Free Trial
    NoYesYes
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoYesNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details——Prices in table are in USD and just apply to the US - other markets & prices are listed below: Canada - Starter $18 CAD/month, Standard $45 CAD/month, Premium 5 $58 CAD/month UK - Starter £14/month, Standard £28/month, Premium £36/month AU - Starter $29 AUD/month, Standard $59 AUD/month, Premium 5 $76 AUD/month NZ - Starter $31 NZD/month, Standard $66 NZD/month, Premium $84 NZD/month
    More Pricing Information
    Community Pulse
    DropboxQuickBooks OnlineXero
    Considered Multiple Products
    Dropbox
    Chose Dropbox
    Dropbox offers better storage solutions, with larger storage capacities at more competitive prices.
    Incentivized
    Chose Dropbox
    We used to use a Client Portal through our website. Our clients had difficulty navigating this site for uploading and downloading documents.
    Incentivized
    Chose Dropbox
    Dropbox has better features overall than these alternatives.
    Incentivized
    Chose Dropbox
    For a long time, we did not prefer Dropbox as its version control was very poor compared to synced tools. However, that has been improved, and the interface is preferred by the others in my organization who use it.
    Incentivized
    Chose Dropbox
    Drive just feels... complicated. And I love having access to all the files I need already downloaded on my device.
    Incentivized
    Chose Dropbox
    Dropbox is more intuitive and easier to use than Carbonite.
    Incentivized
    Chose Dropbox
    Dropbox was recommended by our IT team and we think it was the best choice.
    Incentivized
    Chose Dropbox
    It sits in the middle of these two. iCloud is expensive and hard if you are not on an IOS device and google is a bit the same but on an android front. Dropbox is a bit more agnostic on this front.
    Incentivized
    Chose Dropbox
    Dropbox is an extremely organized filing system.
    We like how people's folders are very private and personal.
    Incentivized
    Chose Dropbox
    OneDrive was far too expensive for us to continue to use. We also experienced issues with file uploads either taking too long or not uploading correctly, leading to lost files. We selected Dropbox for the value the service provides and have experienced no issues with file …
    Incentivized
    Chose Dropbox
    Large file storage capability, more features, better plans.
    Incentivized
    Chose Dropbox
    The filing system that Teams is based on is confusing when outside of Teams which then forces you to use only Teams to look for a collaboration. It is tough to search for things in Teams, but their keyword search does work well, however, you really need to know part of the …
    Incentivized
    Chose Dropbox
    DropBox is more business friendly. In my opinion, I feel more secure with my business documents. OneDrive had an issue and created multipe versions of my docs and I lost quite a few documents because of it. One Drive just seems to cluncky and desperately needs an update. I have …
    Incentivized
    Chose Dropbox
    Not familiar with other products.
    Incentivized
    Chose Dropbox
    Dropbox is the most user friendly
    Incentivized
    Chose Dropbox
    Google Drive was incredibly difficult to set up, which is why we decided to use Dropbox.
    Incentivized
    Chose Dropbox
    Box is even glitchier with more difficult saving, naming and moving mechanics. They don’t really look a whole lot different but in terms of performance you can tell the difference. Google Drive encourages you to use sheets and their other products which don’t really compare to …
    Incentivized
    Chose Dropbox
    Dropbox is more intuative and user friendly. Google Drive feels rigid, and will basically only allow you to do things the way it is already set up.
    Incentivized
    Chose Dropbox
    Asana does not let you store vast amount of files in one place. I am not aware of any other softwares similar to Dropbox that I've used before, so it's difficult to compare with any direct competitors to Dropbox. Icloud or One Drive may be the direct competitor, which I have …
    Incentivized
    Chose Dropbox
    We use both programs for our business. Teams are more real-time and are mainly used by our management team. Dropbox is used by our entire team and seems to give easier access to our field technicians. It is much easier to access by mobile devices and is preferred by our field …
    Incentivized
    Chose Dropbox
    Dropbox continues to be the easiest to access for our needs
    Incentivized
    Chose Dropbox
    Dropbox is still my favorite file sharing tool! It is simple, straightforward, and both the web app as well as Desktop hot folder are so intuitive and reactive.
    What bothers me about Google Drive (which we still use within the team to quickly review/comment on documents) is the …
    Incentivized
    Intuit
    Chose QuickBooks Online
    QuickBooks Online is best for small and mid sized businesses needing simple affordable accounting. Its starting price is from $19. Xero is stronger for collaboration with unlimited users. Their cost starts with 15, and they are good for flexible reports. Netsuite is built for …
    Incentivized
    Chose QuickBooks Online
    QuickBooks is the best overall as it is intuitive and easy to use, whilst meeting the needs of a CFO. Xero is very popular for IFRS reporting standards and the English-speaking countries internationally. MYOB is the most popular in Australia. SAGE is very strong for …
    Incentivized
    Chose QuickBooks Online
    So much better than dumbed-down Xero.
    Incentivized
    Chose QuickBooks Online
    Xero has alot of dead ends, you cant click through to things, you have to go all the way back out, theres no shortcuts, so it takes alot of time. With both, the transactions dont let you know they are connected to a bank feed transactions, you are just assuming they are until …
    Incentivized
    Chose QuickBooks Online
    Widely adopted by U.S. customers, Stronger tools, easier to download and save. We have been a QuickBooks Online customer for 10 years and the price nearly never increases and always stays roughly the same, and offers richer functionality than Xero. We had Xero mostly when we …
    Incentivized
    Chose QuickBooks Online
    As an accountant, QuickBooks Online uses the language I learned in school and throughout my career. Xero tries to simplify it, while actually making it more difficult to understand.
    Incentivized
    Chose QuickBooks Online
    I think QuickBooks Online is better than Xero. However I think is is lower then NetSuite and Sage Intacct. The system isself is great because it's cloud based so it can be accessed readily. However, in my opinion, it's not built for companies that are growing or expect to grow. …
    Incentivized
    Chose QuickBooks Online
    The QuickBooks software is much more modern and user friendly that Xero. On QuickBooks it is easier to find what you are looking for, see how customers have interacted with invoices, and see a list of deposits.
    Incentivized
    Chose QuickBooks Online
    Xero is very comparable to QuickBooks Online, they are both good systems. QuickBooks has more integrations, works better for construction in the U.S., and the price is right. There are thousands of resources online and pro advisors to help if you need anything. Typically any …
    Incentivized
    Chose QuickBooks Online
    While my experience with Xero is limited, QuickBooks Online and Premier versions both seem to be more polished overall. Xero's user interface is a bit more oqaque and clunkier, and Intuit just offers a more seamless experience with its QuickBooks products. However, pricing …
    Incentivized
    Chose QuickBooks Online
    QuickBooks Online is a better value for money product
    Incentivized
    Chose QuickBooks Online
    QBO is the cheapest of the mentioned options. It is much easier to navigate than NetSuite. Rillet and Campfire are still pretty new, so they are building out their different functionalities. QBO lacks the strength of the AI native platforms, like Campfire and Rillet, and it …
    Incentivized
    Chose QuickBooks Online
    Sage excells at more complex accounting, but clients do not find the app on the move as easy to use as QuickBooks Online
    Incentivized
    Chose QuickBooks Online
    Easier to use and setup. More accountants are familiar with it so that also made the selection easier. Other software was also more expensive and had features that we weren't going to utilize at our current growth stage.
    Incentivized
    Chose QuickBooks Online
    I used to like the reconciliations, flow and visual appearance of QuickBooks Online much better than all others. The only issue with Intuit products was pricing. Intuit is far higher than others but I believe it does more and used to do it better than others.
    Incentivized
    Chose QuickBooks Online
    As I've mentioned, there aren't a lot of similar products, and certainly not with all the capability of QuickBooks Online. In my opinion, they nickel and dime for everything but they also do work pretty well across the board. I think the reconciliation process is also by far …
    Incentivized
    Chose QuickBooks Online
    QuickBooks has the best reporting of most accounting software. While not 100% of the reports can be customized, you can create your own reports as well.
    Incentivized
    Chose QuickBooks Online
    As a freelance bookkeeper, the Desktop version of QuickBooks Online doesn't allow for ease of access from any device. Having to be on a computer with the software downloaded creates additional work to gain access to all required filings etc. Also, I personally find the linking …
    Incentivized
    Chose QuickBooks Online
    Quickbooks is more cost effective and has all the functionalities we need for the near and mid term growth of the business
    Incentivized
    Chose QuickBooks Online
    We liked the QB interface and also read positive reviews about the product online and from direct referrals
    Incentivized
    Chose QuickBooks Online
    Quick and easy to set up. QuickBooks Online has a full suite of bookkeeping tools and pricing is affordable. QBO is best suited for Small Businesses and it's cloud-based, which is also well suited for the owners who work remotely. It is flexible and integrates well with …
    Incentivized
    Chose QuickBooks Online
    It is a platform that we consider to be mid-range. Where we are below cost and functionality relative to the more robust players like a SAP Business One, but still powerful enough for a medium or large size operation. In addition to being one of the few global solutions that …
    Incentivized
    Chose QuickBooks Online
    Ultimately, QuickBooks/Intuit has the most market share when it comes to accounting software. The benefit of so many people using this software is that there's always an answer to a problem that you may be having when it comes to using the software. Intuit has provided a …
    Incentivized
    Chose QuickBooks Online
    only have used QuickBooks Online but will not change. Excellent software and customer service
    Incentivized
    Xero
    Chose Xero
    We have another business that uses QuickBooks Online and we find more problems with it. Xero is the software we have recommended to friends and associates looking for an accounting system. Also Xero is reasonably priced.
    Incentivized
    Chose Xero
    I found Xero easier to navigate and a more appealing UI.
    Incentivized
    Chose Xero
    Xero is more suitable for small and medium enterprises. Intacct is more suited for large scale operations. Reporting is more fluid and more customizable in Intacct than Xero. Both the applications fare well in case of the third party integrations.Consolidation and entity …
    Incentivized
    Chose Xero
    Xero is my first choice for bookkeeping for our clients. I now refer anyone looking for bookkeeping software to Xero.
    Incentivized
    Chose Xero
    I formerly have used, Quicken, Quickbooks, My Advanced Invoices and another one whos name is not coming to mind. I found Xero to do everything in an organozed way and I've stayed with it.
    Incentivized
    Chose Xero
    I prefer to just say I'm a Xero only practice. U cannot sign up if u do not want to use Xero.
    Incentivized
    Chose Xero
    No others used
    Incentivized
    Chose Xero
    We selected Xero specifically for accessibility.
    Incentivized
    Chose Xero
    Xero is far ahead in terms of innovations and cost looking at what you get out of Xero.
    Incentivized
    Chose Xero
    They used to be better but recently have gone downhill.
    Incentivized
    Chose Xero
    Xero is far more robust and perfectly tailored to the Australian market with our tax laws, compliance and standards.
    Incentivized
    Chose Xero
    Each of the products I listed had their own list of drawbacks, but the one thing they all had in common, which was right on top of that list of drawbacks, was ease of use. I struggled to get myself accustomed to each system and struggled, but when it came to getting a client to …
    Incentivized
    Chose Xero
    Xero is 100% better than Quickbooks. Xero was recommended to me by our CRM software and in doing my research, I was highly impressed with the ease of use and the great reviews it received. The customer support from day one of setting this up through my questions over time, …
    Incentivized
    Chose Xero
    Xero is just as infuriating as Quickbooks. We only use it because the last CFO set it up and it's taking us a while to establish a new accounting platform that will allow us to migrate away from this dumpster fire.
    Incentivized
    Chose Xero
    In my opinion, the main competitor to Xero is QuickBooks but I migrated from QuickBooks to Xero because I was looking for an accounting software with an interface easier to use.
    Incentivized
    Chose Xero
    Xero is easily to use than other accounting software.
    Incentivized
    Chose Xero
    Xero is really basic and our team can easily adapt with it rather than using other some other non-user friendly apps. We could focus on the work itself rather than having problems with learning its complexity. Xero is very user-friendly and also gives tutorial which is great! …
    Incentivized
    Chose Xero
    I've used a lot of different accounting systems. Many of them so big and powerful, but a hassle to get set up. Xero is light, inexpensive, and easy to use. When I originally selected them they seemed like they were developing new features at a quick rate as well. I was invited …
    Incentivized
    Chose Xero
    Xero is very much a market leader and is at a sensible cost point. It offers a wealth of functionality with all accounting features coming as standard. It's easy to add bolt ons such as payroll at any time.
    Incentivized
    Chose Xero
    For one QB, customer service is terrible! The software is clunky and not as user-friendly as Xero. We have chosen Xero for many reasons: Custom Reports, Cost, support, and perks of being a partner.
    Incentivized
    Chose Xero
    Xero has a more modern user interface, better bank account synchronization, better automations, and an overall more pleasurable user experience. The setup is more simple.

    Quickbooks Desktop has easier to use and more robust reporting; however, for my needs that is overkill. What …
    Incentivized
    Chose Xero
    Just simpler and has a cleaner interface. I would say that quickbooks is designed for less savvy business owners, but that makes it slower to use than Xero. I'm not suggesting that Xero is hard to use, it's really simple, but it does assume you have a level of financial …
    Incentivized
    Key User Insights
    Would buy again
    94%
    Would buy again
    1271 Answers
    83%
    Would buy again
    129 Answers
    93%
    Would buy again
    160 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    1067 Answers
    87%
    Delivers good value for the price
    124 Answers
    94%
    Delivers good value for the price
    153 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    1264 Answers
    83%
    Happy with the feature set
    129 Answers
    93%
    Happy with the feature set
    160 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    857 Answers
    82%
    Lived up to sales and marketing promises
    100 Answers
    94%
    Lived up to sales and marketing promises
    131 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    992 Answers
    85%
    Implementation went as expected
    117 Answers
    99%
    Implementation went as expected
    149 Answers
    Features
    DropboxQuickBooks OnlineXero
    File Sharing & Management
    Comparison of File Sharing & Management features of Dropbox and QuickBooks Online and Xero
    Feature
    Dropbox
    7.8
    1368 Ratings
    7% below category average
    QuickBooks Online
    -
    Ratings
    Xero
    -
    Ratings
    Versioning8.21140 Ratings00 Ratings00 Ratings
    Video files7.21118 Ratings00 Ratings00 Ratings
    Audio files7.71014 Ratings00 Ratings00 Ratings
    Document collaboration8.01190 Ratings00 Ratings00 Ratings
    Access control8.11266 Ratings00 Ratings00 Ratings
    File search7.21312 Ratings00 Ratings00 Ratings
    Device sync7.91259 Ratings00 Ratings00 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of Dropbox and QuickBooks Online and Xero
    Feature
    Dropbox
    8.0
    1297 Ratings
    8% below category average
    QuickBooks Online
    -
    Ratings
    Xero
    -
    Ratings
    User and role management7.41157 Ratings00 Ratings00 Ratings
    File organization8.51279 Ratings00 Ratings00 Ratings
    Device management8.11138 Ratings00 Ratings00 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of Dropbox and QuickBooks Online and Xero
    Feature
    Dropbox
    7.9
    1286 Ratings
    9% below category average
    QuickBooks Online
    -
    Ratings
    Xero
    -
    Ratings
    Performance7.91275 Ratings00 Ratings00 Ratings
    Reliability8.21283 Ratings00 Ratings00 Ratings
    Storage Reports7.5978 Ratings00 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of Dropbox and QuickBooks Online and Xero
    Feature
    Dropbox
    -
    Ratings
    QuickBooks Online
    7.7
    125 Ratings
    2% above category average
    Xero
    7.5
    73 Ratings
    1% below category average
    Pay calculation00 Ratings8.0114 Ratings8.065 Ratings
    Benefit plan administration00 Ratings6.962 Ratings8.023 Ratings
    Direct deposit files00 Ratings8.1105 Ratings7.249 Ratings
    Salary revision and increment management00 Ratings7.778 Ratings7.141 Ratings
    Reimbursement management00 Ratings7.784 Ratings7.054 Ratings
    Customization
    Comparison of Customization features of Dropbox and QuickBooks Online and Xero
    Feature
    Dropbox
    -
    Ratings
    QuickBooks Online
    7.0
    116 Ratings
    8% below category average
    Xero
    8.0
    169 Ratings
    6% above category average
    API for custom integration00 Ratings6.996 Ratings7.979 Ratings
    Plug-ins00 Ratings7.198 Ratings8.1156 Ratings
    Security
    Comparison of Security features of Dropbox and QuickBooks Online and Xero
    Feature
    Dropbox
    -
    Ratings
    QuickBooks Online
    8.2
    191 Ratings
    0% above category average
    Xero
    7.1
    213 Ratings
    14% below category average
    Single sign-on capability00 Ratings8.3156 Ratings5.572 Ratings
    Role-based user permissions00 Ratings8.1181 Ratings8.7211 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Dropbox and QuickBooks Online and Xero
    Feature
    Dropbox
    -
    Ratings
    QuickBooks Online
    8.0
    217 Ratings
    2% above category average
    Xero
    8.3
    241 Ratings
    6% above category average
    Dashboards00 Ratings8.1204 Ratings8.3237 Ratings
    Standard reports00 Ratings8.3211 Ratings8.9239 Ratings
    Custom reports00 Ratings7.7195 Ratings7.9212 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Dropbox and QuickBooks Online and Xero
    Feature
    Dropbox
    -
    Ratings
    QuickBooks Online
    7.8
    234 Ratings
    2% above category average
    Xero
    8.3
    251 Ratings
    8% above category average
    Accounts payable00 Ratings8.5200 Ratings7.9229 Ratings
    Accounts receivable00 Ratings8.6217 Ratings8.1234 Ratings
    Cash management00 Ratings7.9198 Ratings7.7217 Ratings
    Bank reconciliation00 Ratings9.0223 Ratings8.6244 Ratings
    Expense management00 Ratings8.2206 Ratings7.8224 Ratings
    Time tracking00 Ratings6.998 Ratings6.387 Ratings
    Fixed asset management00 Ratings7.798 Ratings7.7152 Ratings
    Multi-currency support00 Ratings7.549 Ratings7.9149 Ratings
    Multi-division support00 Ratings7.180 Ratings7.4129 Ratings
    Regulations compliance00 Ratings7.979 Ratings8.3131 Ratings
    Electronic tax filing00 Ratings8.0118 Ratings8.6134 Ratings
    Self-service portal00 Ratings7.3126 Ratings7.7153 Ratings
    Global Financial Support00 Ratings6.441 Ratings7.884 Ratings
    Primary and Secondary Ledgers00 Ratings7.972 Ratings7.881 Ratings
    Intercompany Accounting00 Ratings7.672 Ratings10.040 Ratings
    Localizations00 Ratings7.855 Ratings10.039 Ratings
    Journals and Reconciliations00 Ratings8.5146 Ratings10.090 Ratings
    Enterprise Accounting00 Ratings7.062 Ratings10.033 Ratings
    Configurable Accounting00 Ratings7.789 Ratings10.059 Ratings
    Centralized Rules Framework00 Ratings7.560 Ratings6.033 Ratings
    Standardized Processes00 Ratings8.6108 Ratings8.059 Ratings
    Inventory Management
    Comparison of Inventory Management features of Dropbox and QuickBooks Online and Xero
    Feature
    Dropbox
    -
    Ratings
    QuickBooks Online
    6.8
    90 Ratings
    7% below category average
    Xero
    6.3
    119 Ratings
    14% below category average
    Inventory tracking00 Ratings6.685 Ratings7.1115 Ratings
    Automatic reordering00 Ratings6.947 Ratings6.224 Ratings
    Location management00 Ratings7.254 Ratings6.229 Ratings
    Manufacturing module00 Ratings6.537 Ratings6.016 Ratings
    Order Management
    Comparison of Order Management features of Dropbox and QuickBooks Online and Xero
    Feature
    Dropbox
    -
    Ratings
    QuickBooks Online
    7.7
    144 Ratings
    4% above category average
    Xero
    7.3
    89 Ratings
    1% below category average
    Pricing00 Ratings7.991 Ratings10.062 Ratings
    Order entry00 Ratings7.787 Ratings10.056 Ratings
    Credit card processing00 Ratings8.3111 Ratings6.358 Ratings
    Cost of goods sold00 Ratings8.0110 Ratings6.366 Ratings
    Order Orchestration00 Ratings7.347 Ratings6.121 Ratings
    End-to-end order visibility00 Ratings7.750 Ratings6.124 Ratings
    Order exception Resolution00 Ratings7.443 Ratings6.117 Ratings
    Best Alternatives
    DropboxQuickBooks OnlineXero
    Small Businesses
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    QuickBooks Self-Employed (discontinued)
    Score4.1 out of 10
    QuickBooks Self-Employed (discontinued)
    Score4.1 out of 10
    Medium-sized Companies
    Apple iCloud
    Score8.4 out of 10
    MYOB
    Score8.3 out of 10
    MYOB
    Score8.3 out of 10
    Enterprises
    ownCloud
    Score9.2 out of 10
    Microsoft Dynamics GP
    Score5.4 out of 10
    Microsoft Dynamics GP
    Score5.4 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    DropboxQuickBooks OnlineXero
    Likelihood to Recommend
    8.5
    (1404 ratings)
    8.3
    (252 ratings)
    8.3
    (266 ratings)
    Likelihood to Renew
    8.2
    (44 ratings)
    9.7
    (27 ratings)
    4.6
    (38 ratings)
    Usability
    8.5
    (543 ratings)
    8.2
    (167 ratings)
    8.3
    (192 ratings)
    Availability
    9.0
    (4 ratings)
    9.0
    (6 ratings)
    3.1
    (12 ratings)
    Performance
    8.8
    (9 ratings)
    1.0
    (5 ratings)
    8.0
    (10 ratings)
    Support Rating
    7.2
    (40 ratings)
    9.9
    (70 ratings)
    5.6
    (40 ratings)
    In-Person Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    9.1
    (3 ratings)
    -
    (0 ratings)
    10.0
    (6 ratings)
    Implementation Rating
    8.0
    (5 ratings)
    10.0
    (7 ratings)
    7.6
    (13 ratings)
    Configurability
    8.1
    (2 ratings)
    1.0
    (2 ratings)
    8.1
    (3 ratings)
    Contract Terms and Pricing Model
    9.1
    (1 ratings)
    5.0
    (1 ratings)
    -
    (0 ratings)
    CPA Rating
    -
    (0 ratings)
    7.4
    (18 ratings)
    9.1
    (10 ratings)
    Ease of integration
    9.1
    (1 ratings)
    1.3
    (2 ratings)
    7.4
    (150 ratings)
    Product Scalability
    8.1
    (5 ratings)
    2.0
    (3 ratings)
    7.0
    (8 ratings)
    Professional Services
    9.1
    (1 ratings)
    5.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.2
    (1 ratings)
    5.0
    (3 ratings)
    6.5
    (4 ratings)
    Vendor pre-sale
    8.2
    (1 ratings)
    5.0
    (3 ratings)
    6.5
    (4 ratings)
    User Testimonials
    DropboxQuickBooks OnlineXero
    Likelihood to Recommend
    Dropbox
    Dropbox is well suited for sending File Requests to clients to upload documents, and for me to send File Transfers to clients with documents for them to download. I can create separate files for each client, and also create files within files, which is very convenient and useful for my business purposes. In Dropbox I can also see all of the File Requests that I have sent and it shows me how many times they've accessed it and how many files they uploaded. I can also see all of the File Transfers that I have made and whether how many times the client has accessed it and how many documents were downloaded. It also sends me notifications if the clients haven't downloaded their files yet so I can remind them. Dropbox Sign has been very easy to use, and I have already stated what could be changed with it
    Incentivized
    Read full review
    Intuit
    QBO is a great solution for small and midsize companies. If the goal is to record all transactions and pull reliable financial reports, QBO is a great option. QBO is also a great solution if most operations are run in a system like Ramp. It syncs well with systems like that and turns the data into something management can use to make decisions. QBO is great because so many people use it. It is easy to find training online, and many people have experience with it.
    Incentivized
    Read full review
    Xero
    The only time I wouldn't be suggesting it is to consultants or solopreneurs. I think it's too overwhelming unless you are experienced or have a background related to finance. So it's not that the product isn't powerful, it's that it can be too powerful. For all other size businesses it really is what you need to use to make life simple to track everything in your business. It definitely saves me time by having it all in one place and not multiple spreadsheets etc
    Incentivized
    Read full review
    Pros
    Dropbox
    • I can share projects I need feedback on.
    • I can make projects available to editors so that they can do their work.
    • Dropbox is a place where I can store files that I can access from anywhere, even if I don't have my laptop with me at the time.
    • I have an old friend who is an acting professor in Tokyo. He loves the dialogue that I write in my novels. He converts chapters into scenework for his acting students. They get very excited when there's new material!
    Read full review
    Intuit
    • Workflows for accounts payable invoice review are terrific.
    • Bill payment allows you to pay vendors online via ACH or check without having to write a physical check, which reduces admin time.
    • The cloud based login lends well to a remote or hybrid work environment for staff.
    • QuickBooks Online allows you to pre-configure vendors' general ledger expense accounts. This helps with general ledger coding accuracy and consistency.
    • QuickBooks Online integrates with Rippling HRIS, Coast, Capital One, JPMorgan Chase, etc., which lends well to an efficient month-end closing and reduced administrative time.
    Incentivized
    Read full review
    Xero
    • The bank feed integration makes reconciling transactions easy
    • Once you load a template for your invoices, every client gets a professional looking invoice
    • Bill paying and tracking of payments is also easy; you load your bill into Xero, pay it through the bank, and when the transaction is completed it comes through on bank feeds. If you need to query when a bill was paid, it is all there in Xero
    Incentivized
    Read full review
    Cons
    Dropbox
    • Admid Control Can feels little basic it can be improve by easy access quick tabs for important button.
    • Smart sync behaviour can be little confusing it can be improve by displaying more futuristic way
    • Pricing and storage facility can be improve for really more demanding for a tool can be imporve.
    Incentivized
    Read full review
    Intuit
    • I dislike that the online bill pay option through QuickBooks is required for their invoicing.
    • The auto-fill portion of the customer setup, specifically the company name, is listed, but it also auto-fills in the name portion, which is inconvenient and time-consuming to remove.
    Incentivized
    Read full review
    Xero
    • Having different email addresses for different parts of a customer's business (eg invoices and statements to different places)
    • Easily seeing the text of emails that have been sent through Xero
    • More easily archiving old pay items. Our HR software updates rates when awards are updated which means a lot of old pay rates are in the system and they have multiple clicks to archive each one. Clicking the ones to archive in bulk and then just click archive for all would be much more efficient.
    Incentivized
    Read full review
    Likelihood to Renew
    Dropbox
    Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.
    Read full review
    Intuit
    It like the product 'right out of the box' and I trust Intuit will continually improve it over the years based on my experience with their desktop products. The large providers of Apps makes customizing the entire package relatively easy and seamless for a wide variety of business types.
    Incentivized
    Read full review
    Xero
    In addition to the matters covered in this review, my reason for renewing this product is that Xero's functionality and the constant updates that the company provides, makes the software even more business friendly. The software therefore builds a brand loyalty among customers.
    Read full review
    Usability
    Dropbox
    It works extremely well, and we have never had any issues with connecting or sharing files. It's very easy to use, and any team member can share, add, and delete files to a virtual drive. This is extremely helpful, and it's an amazing tool to use, ensuring everyone can connect and work together effectively.
    Read full review
    Intuit
    Beyond being overkill for a small org's needs, QBO is constantly stealing screen real estate and attention by hammering users for account upgrades, connecting to one of their approved consultants or buying add-ons. The idea of using a simple configurable bookeeping and light accounting interface is completely missing. At the very least, we should be able to hide functions like inventory that we will never use.
    Incentivized
    Read full review
    Xero
    As a standalone software, it allows users to fulfill most of the basic functions (e.g. transaction input and report generation) simply and conveniently. It also allows for multiple APIs to help augment various tasks that accounting-adjacent (e.g. claims processing). The cloud based model and portability to mobile devices allows tasks to be carried out in a more convenient way.
    Read full review
    Reliability and Availability
    Dropbox
    I really recommend the product for the Dropbox availability is a great having very very less downtimes, they errors are less I have been faced yet, due to connectivity sometimes we are getting errors. Only sometimes the limitations of some features show some errors.
    Incentivized
    Read full review
    Intuit
    We have rarely had outages in the last 10 years. I can only recall 2 times in the last 10 years where we were not able to access our client files.
    Incentivized
    Read full review
    Xero
    We have been actively using and 100% Xero based for our ecommerce accounting practice for over 4 years. There has on been one real outage for more than 5 minutes. Xero was open and transparent about the outage, what they were doing to resolve the issue, and provided 15 minute updates. Showing how they care about their customers and partners. Plus, showing that their customers care too, were understanding, and went surfing or in our case took a nap. Couldn't run our business without Xero as a partner.
    Read full review
    Performance
    Dropbox
    Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
    Read full review
    Intuit
    Everything process has its bugs lately with the new interface. Nothing has worked smoothly since this all began last month.
    Incentivized
    Read full review
    Xero
    On a good day, things worked but after upgrades, things began to slow and or not work at all at times. I coined the moving circle while I waited as the "Xero Wheel of Death". Sometimes it never stopped and force quitting was necessary.
    Incentivized
    Read full review
    Support Rating
    Dropbox
    They immediately responded like in an example that I gave where one of our staff members accidentally deleted the whole Special Hope Network Dropbox, we immediately contacted Dropbox they walked us through the steps of how to retrieve the information and luckily enough we were able to retrieve the entire Dropbox and we have had back and forth with Dropbox on what to do when an employee leaves how to remove them how to add another employee.
    Read full review
    Intuit
    In my experience, most representatives keep me on the phone for hours, literally, for a single issue and then usually cannot resolve it satisfactorily. I have 10 open cases that need resolution and, in my experience, there has been NO follow-up communication on any of them.
    Incentivized
    Read full review
    Xero
    Always respond and keep issues open until you are satisfied with the result. Generally good responses, in the past, I had some support responses that were really basic and really annoying. They type where "have your tried restarting your computer" style of answers. Well, of course, I went through all the basics before contacting them. Duh, but I suppose not everyone does. Otherwise, it would be a 10. The last year has shown a marked improvement in the support responses however.
    Read full review
    In-Person Training
    Dropbox
    The person for corporate product dealing and knowledge of the product explore and better and secure use are properly handover to us. Also provide full software and tool training from the basic to the pro level with each and every possible explanation. Provide many sessions regarding every doubt. Also Guide better suitable options for our business to migrate and integrate for the expansion in all places employee smoothly.
    Incentivized
    Read full review
    Intuit
    No answers on this topic
    Xero
    The format was great; someone was there to ask questions or help if you were stuck.
    Incentivized
    Read full review
    Online Training
    Dropbox
    I did not personally take any training for Dropbox so I am self taught but I know when our Vice President selected Dropbox, he personally did do some training modules on it and I'm assuming it was very easy and simple to understand since he now acts like he is a pro at it!
    Read full review
    Intuit
    No answers on this topic
    Xero
    All of Xero's training is online and available for anyone (business owner or accountants) to learn and become experts in their system. There is a range of content from product training to real world webinars from their partners. Xero is beautiful accounting software and their training is the same.
    Read full review
    Implementation Rating
    Dropbox
    I needed to stay current in improving my daily operations. Dropbox
    was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
    Read full review
    Intuit
    The person in charge of QB needs to be very accurate with record keeping and is recommended to stay on top of tasks. The biggest issue we have is reconciliation, and those issues occur only when too much time has occurred between reconciliations
    Incentivized
    Read full review
    Xero
    If it can be done, time the implementation near a new fiscal year so you can start clean. Otherwise, you have to go back and do historical data from the beginning of the fiscal year, which can be brain draining.
    Incentivized
    Read full review
    Alternatives Considered
    Dropbox
    I prefer the layout and visual aspect of Dropbox as it mirrors my files on my computer. I feel that I am more organized, and it's easier to find my files in Dropbox than it was with Google Drive.
    Read full review
    Intuit
    As a freelance bookkeeper, the Desktop version of QuickBooks Online doesn't allow for ease of access from any device. Having to be on a computer with the software downloaded creates additional work to gain access to all required filings etc. Also, I personally find the linking functionality on the Online version to be much more streamlined and user friendly.
    Read full review
    Xero
    Each of the products I listed had their own list of drawbacks, but the one thing they all had in common, which was right on top of that list of drawbacks, was ease of use. I struggled to get myself accustomed to each system and struggled, but when it came to getting a client to even try and use it was when the true struggle started. Just found it easier to make use of Xero from the very beginning.
    Read full review
    Contract Terms and Pricing Model
    Dropbox
    I would recommend to this product directly to the sales team of Dropbox for the best deal provide to my referred person and provide the best service to them.
    Incentivized
    Read full review
    Intuit
    No answers on this topic
    Xero
    No answers on this topic
    Scalability
    Dropbox
    It's easy to integrate with the systems of Windows and Linux, easy to have web versions accessible, which provide the web login credentials. Also, it can be installed for individuals for the best autosync features.
    Incentivized
    Read full review
    Intuit
    As we have grown along our professional path, we have also expanded our use of QB. The scalability is easy and features seem to be waiting for you until you need them. We have increased profits by over 10x from our first year in business to the current and have yet to find a reason to look elsewhere
    Incentivized
    Read full review
    Xero
    I have yet to fully stress test the product given the size of the company where I am using it. I am sure as we scale to more customers, more vendors and more reporting requirements, I will have a better understanding of what it is capable of in terms of bandwidth and processing
    Incentivized
    Read full review
    Professional Services
    Dropbox
    Their services are highly rated for moving massive, complex data sets from legacy on-premise servers to the cloud with minimal downtime.
    Incentivized
    Read full review
    Intuit
    No answers on this topic
    Xero
    No answers on this topic
    Return on Investment
    Dropbox
    • When it works (usually if a client already has Dropbox, so they don't get the solicitation to sign up), it works flawlessly.
    • I've had multiple clients not see the "continue with download only" at the bottom and email me to resend the media another way because they don't have a Dropbox account.
    Read full review
    Intuit
    • QuickBooks has given us a useful portal by which to get an overview of our financials.
    • QuickBooks has given us a relatively easy way to send out invoices quickly and efficiently.
    • Due to the customization limitations on QuickBooks, we've had to get creative in third-party implementations to better represent our brand and to track financials.
    Incentivized
    Read full review
    Xero
    • Xero is a basic accounting system that performs basic accounting tasks easily and accurately. For that, it provides a positive impact on our day to day accounting operations.
    • Because of Xero's basic structure, I feel it lacks some of the sophistication that some users want and need. The ability to create unique custom reports would enhance the impact Xero would have on meeting business objectives by providing current and useful accounting information.
    • In my opinion, Xero's lack of focus on their customers - their users - is a real issue with me. In my opinion, those of us that are in the trenches that work with the system on a daily basis have to deal with the shortcomings of the system with the knowledge that Xero support refuses to address the operational issues that make their user's lives difficult. I feel if Xero would focus on truly making their software better from a users point of view, it has the potential to be a great system.
    Read full review
    ScreenShots

    Dropbox Screenshots

    Screenshot of the action bar, that sits across the browser page can be used to record the screen, edit PDFs, upload files, create folders, get signatures, or send and track documents.Screenshot of Dropbox Replay, that lets collaborators leave frame-accurate feedback and markups directly on project files.Screenshot of Dropbox Capture, which can be used to take screen recordings, screenshots, and GIFs with one click and share them with a link.Screenshot of the interface where Dropbox lets users upload, edit, send, and sign PDFs in one place.

    QuickBooks Online Screenshots

    Screenshot of the accounting and bank transactions interfaceScreenshot of an overview of the accounting inventoryScreenshot of book marksScreenshot of the business tax overviewScreenshot of the customer hubScreenshot of the dashboard

    Xero Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot