Dropbox vs. Slack

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dropbox
Score 8.3 out of 10
N/A
Dropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox.
$9.99
per month
Slack
Score 9.0 out of 10
N/A
Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The…
$8.75
per month per user
Pricing
DropboxSlack
Editions & Modules
Plus
$9.99
per month
Essentials
$18
per month
Business
$20
per month per user
Business Plus
$26
per month per user
Basic
Free
Free
$0
Pro
$7.25*
per month per user
Business+
$12.50*
per month per user
Enterprise
Contact Sales
Offerings
Pricing Offerings
DropboxSlack
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details*Per active user, per month, when paying once a year. Pro is $8.75 USD per active user when paying month to month. Business+ is $15.00 USD per active user when paying month to month.
More Pricing Information
Community Pulse
DropboxSlack
Considered Both Products
Dropbox
Chose Dropbox
MASV is better for huge file transfers, Slack is better for small, quick file sharing within our team
Chose Dropbox
Much better - other programs seem to have more bugs.
Chose Dropbox
very similar. Dropbox offers tiers of file storage the are better for our current needs. Other than storage options, the are all very similar
Chose Dropbox
Ease of use is the main reason. The other competition requires a masters in computer science to use and understand.
Chose Dropbox
While Google Drive is a viable option, especially if your team is already using the Google suite of products, it feels more like a "cloud dump," rather than a system that you can truly operate within. Dropbox remains not only an effective storage solution, but also offers the …
Chose Dropbox
DropBox has the most features for the price and is the most user-friendly.
Chose Dropbox
While Google excels in collaboration (Workspace rather than Drive), Dropbox offers better sync performance, cross-platform compatibility, native mobile apps, and efficient OS file system integration. I keep all my files on Dropbox, while other platforms vary by the company I …
Chose Dropbox
Dropbox stands out for its simple interface, reliable file syncing, and strong version history compared to other storage platforms. While Google Drive is better for real-time collaboration and OneDrive integrates well with Microsoft Office, Dropbox offers faster file sharing, …
Chose Dropbox
Syncing uses less compute resource.
Chose Dropbox
Affordability is the most important to me as a small business owner. I used Brandfolder for almost 2 years but it got too expensive. Dropbox gives me the basic tools and capabilities I need to share and save files without worry.
Chose Dropbox
Dropbox is the only one that I have kept using for over ten years at this point. Google Drive and Box are both fine for their purposes but the user efficiency is much less prominent.
Chose Dropbox
Google Drive is not as user-friendly. Too many clicks to get to where you need to be
Chose Dropbox
I honestly haven't done a side-by-side test. I have just used Dropbox for so long and have so much saved on their platform that it would take a lot of time to move everything.
Chose Dropbox
There are certain areas where google still has an edge, especially when it comes to syncing directly to google email accounts and drive, as well as accessing their apps. Dropbox is better in terms of storage and organization when it comes to sharing with teams, Dropbox is …
Chose Dropbox
We have used Box.

It is very similar to Dropbox. I think Dropbox has more extra features.
Chose Dropbox
N/A
Chose Dropbox
I used to be a Box user - I just liked the interface better, it seemed more modern and visually appealing. However, the preview function on Box is not very good - videos can take a long time to load, and I've never had that issue with Dropbox. For how often I'm previewing video …
Chose Dropbox
I have only had to download files from these other platforms but haven't had a chance to use them. My organization chose Dropbox and I am neither for or against it. Seems to be working for what it is.
Chose Dropbox
Dropbox when added to Mac Finder is more user friendly and easier to navigate than the organization found with Google Drive
Chose Dropbox
I would say that Dropbox ranks in the middle among the others I have used. Google Drive is my preference, because of its simple UI and smooth user experience. Dropbox ranks second because it's a bit clunky compared to Google. OneDrive ranks third because it's still useful and …
Chose Dropbox
SharePoint was where our engineering team looked for service in the cloud however we quickly moved to Dropbox when we evaluated costs for the amount of storage we needed.
Chose Dropbox
Dropbox is a bit more organisable than Google Drive I think. Google Drive always feels a bit cluttered and files are harder to find than on Dropbox. Sharing files with others is also easier.
Slack
Chose Slack
Slack has more functionality than Teams in terms of messaging and is more intuitive.
Chose Slack
I think Slack is superior to Skype in every way and is made for teams. While DingTalk is similar, in my experience, Slack is much less buggy and is designed in a much more efficient way.
Chose Slack
Slack in my experience is a much better tool than Microsoft Teams and has been a better user experience. There seems to be less outages in Slack and just feels more comfortable to use. Slack also seems to be a pretty widely adopted solution that people are using and can …
Chose Slack
While Skype, WhatsApp, and Microsoft Teams messaging platforms offer their unique advantages, Slack stands out to me for its advanced features and intuitive interface. Slack excels in team collaboration, providing robust file sharing, customizable channels, and extensive …
Chose Slack
Slack is the primary instant communication platform I have used, so I don't have much exact comparison. I can say that Slack is extremely user-friendly! Our team consists of people of all ages and different levels of computer skills, and everyone is able to use Slack. Slack …
Chose Slack
If the recipient is not online then Skype doesn't work properly. Similarly, we missed some notifications on HipChat so Slack is much better these.
Chose Slack
This is the first product like Slack we've used in a professional setting.
Chose Slack
As mentioned before, Slack is the most superior communication tool on the market right now. It's loaded with so much functionality that any team can tailor it to their own preferred way of working. I really can't see myself using anything else than Slack, except for potentially …
Chose Slack
Slack is my favorite tool. It is easier to use than any other on the market and also includes the mobile version.
Chose Slack
I've used Discord which is a direct Slack competitor in tech/gaming communities and I have found both have strengths and weaknesses. Once I've gotten accustomed to certain text formatting features of Slack, I've found switching over to using Discord was sometimes disappointing …
Chose Slack
Slack is much faster and easy to use than Skype. The group conversations are more fluid, it's easier to setup a conversation group and we have more flexibility. However, Skype has a better history record, making it safer when dealing with serious subjects/projects, and allows …
Chose Slack
I have used Basecamp in the past, but have not evaluated in the last 3 years. At the time I began using slack, Basecamp was overkill for my needs, and didn't provide as strong of a mobile experience.
Chose Slack
I find that even though Slack is more expensive, it is way more simple, organized and straightforward than HipChat. Also, Slack has a much better performance on most mobile devices. Togther with that, HipChat has way less interations with other softwares than Slack, and these …
Chose Slack
Skype is the best at what it does, but is limited in its features. For document collaboration, team management, and advanced chat features, Slack is currently the best in its kind.
Chose Slack
The only other option for Slack really is basic email, and Slack completely kicks email out of the park. Especially considering the DropBox-like features of Slack. You can send huge files to others across Slack - files so big that they don't fit in email. You can also chat …
Features
DropboxSlack
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Dropbox
7.8
1302 Ratings
7% below category average
Slack
8.6
503 Ratings
9% above category average
Versioning7.91080 Ratings8.2263 Ratings
Video files7.61061 Ratings8.7452 Ratings
Audio files7.8959 Ratings8.8442 Ratings
Document collaboration7.21133 Ratings8.3354 Ratings
Access control8.11202 Ratings8.3343 Ratings
File search7.91248 Ratings00 Ratings
Device sync8.21201 Ratings9.0375 Ratings
Advanced security features00 Ratings8.4298 Ratings
Integrates with Google Drive00 Ratings9.0211 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Dropbox
8.0
1234 Ratings
8% below category average
Slack
-
Ratings
User and role management7.91100 Ratings00 Ratings
File organization8.21215 Ratings00 Ratings
Device management7.91082 Ratings00 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Dropbox
8.0
1224 Ratings
7% below category average
Slack
-
Ratings
Performance8.11213 Ratings00 Ratings
Reliability8.41220 Ratings00 Ratings
Storage Reports7.6928 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
Dropbox
-
Ratings
Slack
8.2
522 Ratings
7% above category average
Task Management00 Ratings8.1347 Ratings
Gantt Charts00 Ratings6.961 Ratings
Scheduling00 Ratings8.0293 Ratings
Workflow Automation00 Ratings8.4321 Ratings
Mobile Access00 Ratings9.4503 Ratings
Search00 Ratings8.4505 Ratings
Visual planning tools00 Ratings7.8215 Ratings
Communication
Comparison of Communication features of Product A and Product B
Dropbox
-
Ratings
Slack
8.8
531 Ratings
10% above category average
Chat00 Ratings9.7531 Ratings
Notifications00 Ratings9.1527 Ratings
Discussions00 Ratings9.4516 Ratings
Surveys00 Ratings8.2337 Ratings
Internal knowledgebase00 Ratings7.8335 Ratings
Integrates with GoToMeeting00 Ratings8.9110 Ratings
Integrates with Gmail and Google Hangouts00 Ratings8.7182 Ratings
Integrates with Outlook00 Ratings8.9120 Ratings
Best Alternatives
DropboxSlack
Small Businesses
SugarSync
SugarSync
Score 4.5 out of 10
Stackby
Stackby
Score 9.1 out of 10
Medium-sized Companies
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DropboxSlack
Likelihood to Recommend
8.3
(1192 ratings)
9.3
(523 ratings)
Likelihood to Renew
7.5
(38 ratings)
9.8
(24 ratings)
Usability
8.1
(348 ratings)
9.1
(138 ratings)
Availability
7.3
(3 ratings)
10.0
(1 ratings)
Performance
6.2
(8 ratings)
10.0
(1 ratings)
Support Rating
7.5
(35 ratings)
8.7
(67 ratings)
Online Training
8.2
(2 ratings)
-
(0 ratings)
Implementation Rating
7.9
(4 ratings)
8.3
(4 ratings)
Configurability
6.4
(1 ratings)
10.0
(1 ratings)
Ease of integration
-
(0 ratings)
7.0
(1 ratings)
Product Scalability
6.9
(4 ratings)
-
(0 ratings)
User Testimonials
DropboxSlack
Likelihood to Recommend
Dropbox
It has been great for my real estate business as I have many files and need to keep them for a minimum of 5 years. I use it for business and personal files to stay organized. I don't care to use it for photo storage as I feel that it takes up too much space, and I prefer to keep them separate.
Read full review
Salesforce
I always advocate for teams to have some kind of connection place like Slack. It reduces the number of email threads we have going, which is nice because things are constantly getting lost. Searchability for threads makes this even better. There is a certain level of casualness to it that makes email better in some scenarios. Plus, with so many notifications, it can be easy to lose track of a project or conversation if you aren't constantly using it. But I love the ability to use it for quick, less important conversations. Fast feedback, quick questions, and team connection thrive on Slack.
Read full review
Pros
Dropbox
  • I can share projects I need feedback on.
  • I can make projects available to editors so that they can do their work.
  • Dropbox is a place where I can store files that I can access from anywhere, even if I don't have my laptop with me at the time.
  • I have an old friend who is an acting professor in Tokyo. He loves the dialogue that I write in my novels. He converts chapters into scenework for his acting students. They get very excited when there's new material!
Read full review
Salesforce
  • Great simple interface. The use of emojis is high to express gratitude or confirm receipt of a message, without requiring every person to add additional messages.
  • You can start a side conversation in a group message to silo some conversation and not have those messages clutter up the main page.
  • It's reliable and easy to use. simple interface. You can also live chat with someone and share your screen, which is heavily used by our team.
Read full review
Cons
Dropbox
  • I’d like to be able to hover over an image/document and have it expand/enlarge without actually opening it
  • I’d love to see a carousel that lets me thumb through more quickly
  • I’m almost always in thumbnail view. I’d like to see them re-organize automatically when something is moved or deleted instead of leaving an empty space.
  • AI options for photo editing.
  • Easier pdf markups
Read full review
Salesforce
  • Wish I could organize my "save for later" items into folders. It would be nice to store all of the golden nuggets of information I learn. Even better if we could export it out into a word doc to turn into a real article or resource!
  • Use AI to help us find themes around topics and prepare a summary every week/end of day/month so that the entire team can absorb all conversations into one clean space
Read full review
Likelihood to Renew
Dropbox
Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.
Read full review
Salesforce
To be more transparent, I give 10 because Slack serves our collaboration needs. It provide us a good platform for team communication relaying important update within the company, it has even mobile app where you can install in your phone to monitor any updates within that team that needs your immediate attention and intervention.
Read full review
Usability
Dropbox
It works extremely well, and we have never had any issues with connecting or sharing files. It's very easy to use, and any team member can share, add, and delete files to a virtual drive. This is extremely helpful, and it's an amazing tool to use, ensuring everyone can connect and work together effectively.
Read full review
Salesforce
I have given this rating as I have extensively used Slack for more than a year and I have found most of the features useful along with Slack apps, which helps to integrate with many apps which I use in day-to-day life and also It automatically opens a small popup in the chat whenever the links related to that apps are used
Read full review
Reliability and Availability
Dropbox
No answers on this topic
Salesforce
Yes, the app works 24/7. I don't even recall having any period that we could not use since the implementation. Even the maintenance periods are barely noticeable and our work is not impacted by it when it happens.
Read full review
Performance
Dropbox
Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
Read full review
Salesforce
Slack is a soft app, we don't have many issues with it. I recall one or two people complaining about something during our usage period, but I didn't have a bad experience. When the app is slow, usually the problem is with my computer or my internet. The app works just fine.
Read full review
Support Rating
Dropbox
They immediately responded like in an example that I gave where one of our staff members accidentally deleted the whole Special Hope Network Dropbox, we immediately contacted Dropbox they walked us through the steps of how to retrieve the information and luckily enough we were able to retrieve the entire Dropbox and we have had back and forth with Dropbox on what to do when an employee leaves how to remove them how to add another employee.
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Salesforce
I've never had to contact support for Slack which is a great testament to its ease and use. Adding people outside of the organization takes a little getting used to, but ultimately allows for greater collaboration between FTE and contractors. There is no clear alternative to this software, so it's the best we can do for now.
Read full review
Online Training
Dropbox
I did not personally take any training for Dropbox so I am self taught but I know when our Vice President selected Dropbox, he personally did do some training modules on it and I'm assuming it was very easy and simple to understand since he now acts like he is a pro at it!
Read full review
Salesforce
No answers on this topic
Implementation Rating
Dropbox
I needed to stay current in improving my daily operations. Dropbox
was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
Read full review
Salesforce
I was not part of the implementation team, but I recall being 100% happy and excited to learn and use a new tool. I'm still am to be honest.
Read full review
Alternatives Considered
Dropbox
For me, Dropbox is so much easier to use than Google Drive. I have both because I have a client who relies on me using Google, but each time I upload something, it gets lost in translation, and the document does not appear the same in Google. Frustrating. Love Dropbox!
Read full review
Salesforce
Slack has just been the best communications tool for our team. Slack integrations are the best, the fact that its multi-device functional and has great features like file sharing at a fast speed, screen sharing, quick and easy to use. I do not think we would ever consider and alternative product in the near future.
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Scalability
Dropbox
bc i think box.com is better and more affordable
Read full review
Salesforce
No answers on this topic
Return on Investment
Dropbox
  • When it works (usually if a client already has Dropbox, so they don't get the solicitation to sign up), it works flawlessly.
  • I've had multiple clients not see the "continue with download only" at the bottom and email me to resend the media another way because they don't have a Dropbox account.
Read full review
Salesforce
  • We added Slack to our customer care notifications in order to handle issues and enhance product reliability.
  • Supports async work and improving work-life balance.
  • Teams may duplicate work or lose context due to a lack of long-term knowledge retention, which lowers productivity.
Read full review
ScreenShots

Dropbox Screenshots

Screenshot of the action bar, that sits across the browser page can be used to record the screen, edit PDFs, upload files, create folders, get signatures, or send and track documents.Screenshot of Dropbox Replay, that lets collaborators leave frame-accurate feedback and markups directly on project files.Screenshot of Dropbox Capture, which can be used to take screen recordings, screenshots, and GIFs with one click and share them with a link.Screenshot of the interface where Dropbox lets users upload, edit, send, and sign PDFs in one place.