| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Dropbox | Score8.5 out of 10 | N/A | Dropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox. | $9.99 per month |
 Slack | Score9 out of 10 | N/A | Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The… | $8.75 per month per user |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | *Per active user, per month, when paying once a year. Pro is $8.75 USD per active user when paying month to month. Business+ is $15.00 USD per active user when paying month to month. | ||||||||||||||
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| Considered Both Products | Chose Dropbox Incentivized Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Dropbox Much better - other programs seem to have more bugs. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Dropbox While Google Drive is a viable option, especially if your team is already using the Google suite of products, it feels more like a "cloud dump," rather than a system that you can truly operate within. Dropbox remains not only an effective storage solution, but also offers the … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Dropbox Dropbox stands out for its simple interface, reliable file syncing, and strong version history compared to other storage platforms. While Google Drive is better for real-time collaboration and OneDrive integrates well with Microsoft Office, Dropbox offers faster file sharing, … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Dropbox We have used Box. It is very similar to Dropbox. I think Dropbox has more extra features. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info | Chose Slack Incentivized Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Slack As mentioned before, Slack is the most superior communication tool on the market right now. It's loaded with so much functionality that any team can tailor it to their own preferred way of working. I really can't see myself using anything else than Slack, except for potentially … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Slack Slack is my favorite tool. It is easier to use than any other on the market and also includes the mobile version. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Slack I've used Discord which is a direct Slack competitor in tech/gaming communities and I have found both have strengths and weaknesses. Once I've gotten accustomed to certain text formatting features of Slack, I've found switching over to using Discord was sometimes disappointing … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Slack Incentivized Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Slack Incentivized Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Slack Skype is the best at what it does, but is limited in its features. For document collaboration, team management, and advanced chat features, Slack is currently the best in its kind. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Slack Skype - clunky and ugly Google Chat - functionally great but uninspiring Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Slack The only other option for Slack really is basic email, and Slack completely kicks email out of the park. Especially considering the DropBox-like features of Slack. You can send huge files to others across Slack - files so big that they don't fit in email. You can also chat … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | ||
| Would buy again | ||
94% Would buy again 1271 Answers | 97% Would buy again 503 Answers | |
| Delivers good value for the price | ||
94% Delivers good value for the price 1067 Answers | 99% Delivers good value for the price 426 Answers | |
| Happy with the feature set | ||
94% Happy with the feature set 1264 Answers | 98% Happy with the feature set 510 Answers | |
| Lived up to sales and marketing promises | ||
95% Lived up to sales and marketing promises 857 Answers | 98% Lived up to sales and marketing promises 295 Answers | |
| Implementation went as expected | ||
96% Implementation went as expected 992 Answers | 99% Implementation went as expected 330 Answers | |
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| Small Businesses |  IDrive Online Backup and Object Storage e2 Score9.1 out of 10 |  Flock Score9.5 out of 10 |
| Medium-sized Companies |  Apple iCloud Score8.4 out of 10 |  Troop Messenger Score9.8 out of 10 |
| Enterprises |  ownCloud Score9.2 out of 10 |  Cisco Business Edition 7000 (discontinued) Score9 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Dropbox | Slack | |
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| Likelihood to Recommend | 8.5 | 9.1 |
| Likelihood to Renew | 8.2 | 10.0 |
| Usability | 8.5 | 9.0 |
| Availability | 9.0 | 10.0 |
| Performance | 8.8 | 10.0 |
| Support Rating | 7.2 | 10.0 |
| In-Person Training | 9.1 | - |
| Online Training | 9.1 | - |
| Implementation Rating | 8.0 | 8.9 |
| Configurability | 8.1 | 10.0 |
| Contract Terms and Pricing Model | 9.1 | 10.0 |
| Ease of integration | 9.1 | 9.7 |
| Product Scalability | 8.0 | 10.0 |
| Professional Services | 9.1 | 10.0 |
| Vendor post-sale | 8.2 | 10.0 |
| Vendor pre-sale | 8.2 | 10.0 |
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| ScreenShots | Dropbox Screenshots    |
