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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Emburse SpringAhead

    Score10 out of 10
    N/ASpringAhead is an expense reporting, billing, and time tracking platform that was owned and supported by Certify Travel and Expense created from the 2017 merger of Certify, Nexonia, and other companies, and now from Emburse, the company formed from the merger of Certify and Chrome River Technologies in March 2019.N/A

    Webexpenses

    Score8.7 out of 10
    N/AWebexpenses is a global provider of spend management solutions, combining integrated Expense Cards with cloud-based software for businesses of all sizes across 70+ countries. Serving industries such as retail, finance, technology, construction, and not-for-profit, Webexpenses gives businesses control over company spending by automating processes, proactively enforcing policies, and controlling costs. Features The Webexpenses platform includes both desktop…

    $10.13

    per month per user

    Zoho Expense

    Score8.9 out of 10
    N/AZoho Expense is online expense reporting software, tailor-made for businesses worldwide to automate expense report creation, streamline approvals and make swift reimbursements.

    $5

    per month per user

    Pricing
    Emburse SpringAheadWebexpensesZoho Expense
    Editions & Modules
    No answers on this topic
    Essential
    $10.13
    per month per user
    Scale
    $12.15
    per month per user
    Pro
    $18
    per month per user
    Free
    $0
    Standard Plan
    $5
    per month per user
    Premium Plan
    $9
    per month per user
    Custom
    Get a Quote
    per month per user
    Custom
    Get a Quote
    per month per user
    Custom
    Get a Quote
    per month per user
    Offerings
    Pricing Offerings
    Emburse SpringAheadWebexpensesZoho Expense
    Free Trial
    NoNoYes
    Free/Freemium Version
    NoNoYes
    Premium Consulting/Integration Services
    NoYesYes
    Entry-level Setup FeeNo setup fee$250 one-time fee per installationOptional
    Additional Details—These USD amounts are approximate and provided for guidance only. As exchange rates fluctuate daily with market movements, the actual USD equivalent will vary over time and may differ at the point of transaction or when a formal USD price list is established.20% discount for annual pricing.
    More Pricing Information
    Community Pulse
    Emburse SpringAheadWebexpensesZoho Expense
    Considered Multiple Products
    Emburse
    No answer on this topic
    Webexpenses
    Chose Webexpenses
    Webexpenses is easier to use and understand to me and my colleagues. you literally can just look at the page and you can see the hwole graph of everything and the pie chart that is displayed so that you dont have to figure it out yourself
    Incentivized
    Chose Webexpenses
    I am unable to provide any detail to this question as I have not used these products, but I am aware of these products and other applications.
    Incentivized
    Chose Webexpenses
    Black and white in comparison.. so much better.
    Incentivized
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    94%
    Would buy again
    650 Answers
    86%
    Would buy again
    6 Answers
    Delivers good value for the price
    No answers on this topic
    98%
    Delivers good value for the price
    344 Answers
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    No answers on this topic
    96%
    Happy with the feature set
    675 Answers
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    98%
    Lived up to sales and marketing promises
    215 Answers
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    96%
    Implementation went as expected
    240 Answers
    100%
    Implementation went as expected
    5 Answers
    Features
    Emburse SpringAheadWebexpensesZoho Expense
    Expense Management
    Comparison of Expense Management features of Emburse SpringAhead and Webexpenses and Zoho Expense
    Feature
    Emburse SpringAhead
    -
    Ratings
    Webexpenses
    8.5
    161 Ratings
    3% above category average
    Zoho Expense
    7.9
    3 Ratings
    5% below category average
    Employee Expense Reporting00 Ratings8.7161 Ratings8.03 Ratings
    Corporate Card Reconciliation00 Ratings8.274 Ratings7.73 Ratings
    Payment Management
    Comparison of Payment Management features of Emburse SpringAhead and Webexpenses and Zoho Expense
    Feature
    Emburse SpringAhead
    -
    Ratings
    Webexpenses
    8.4
    150 Ratings
    5% above category average
    Zoho Expense
    7.2
    3 Ratings
    11% below category average
    Customizable Approval Policies00 Ratings8.4112 Ratings8.03 Ratings
    Financial Document Management00 Ratings7.737 Ratings8.02 Ratings
    Payment Status Tracking00 Ratings8.9140 Ratings8.03 Ratings
    Payment Audit Trail00 Ratings8.9114 Ratings8.02 Ratings
    Duplicate Bill Detection00 Ratings8.038 Ratings7.93 Ratings
    Advanced OCR00 Ratings7.825 Ratings5.12 Ratings
    Electronic Funds Transfer00 Ratings8.883 Ratings5.23 Ratings
    Best Alternatives
    Emburse SpringAheadWebexpensesZoho Expense
    Small Businesses
    Brex
    Score9 out of 10
    Brex
    Score9 out of 10
    Brex
    Score9 out of 10
    Medium-sized Companies
    Expensify
    Score9 out of 10
    Expensify
    Score9 out of 10
    Expensify
    Score9 out of 10
    Enterprises
    SAP Concur
    Score8.3 out of 10
    SAP Concur
    Score8.3 out of 10
    SAP Concur
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Emburse SpringAheadWebexpensesZoho Expense
    Likelihood to Recommend
    6.5
    (3 ratings)
    8.7
    (824 ratings)
    8.0
    (7 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.4
    (50 ratings)
    -
    (0 ratings)
    Usability
    -
    (0 ratings)
    8.6
    (824 ratings)
    8.0
    (3 ratings)
    Availability
    -
    (0 ratings)
    9.8
    (11 ratings)
    -
    (0 ratings)
    Performance
    -
    (0 ratings)
    9.9
    (10 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    8.5
    (377 ratings)
    10.0
    (3 ratings)
    In-Person Training
    -
    (0 ratings)
    9.6
    (5 ratings)
    -
    (0 ratings)
    Online Training
    -
    (0 ratings)
    9.8
    (6 ratings)
    -
    (0 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.6
    (20 ratings)
    -
    (0 ratings)
    Configurability
    -
    (0 ratings)
    6.4
    (9 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    7.2
    (3 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    9.8
    (11 ratings)
    -
    (0 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.7
    (4 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    Emburse SpringAheadWebexpensesZoho Expense
    Likelihood to Recommend
    Emburse
    It's definitely well suited for all organizations with knowledge workers who use computers to do their work and are able to log in and enter their time on a regular basis. I've always had access to it as part of my job and love using SpringAhead. It may be less appropriate in a role where the worker does not have regular access to a computer to enter their hours digitally.
    Incentivized
    Read full review
    Webexpenses
    Webexpenses is well suited for payroll to easily track workforce expenses and reducing hours of manual work from approving and processing the submitted claims. I have to highlight the automated custom report generating, which suits any needs to see reports for our teams. At our organization there is no sceniario, where Webexpenses would be less appropriate.
    Incentivized
    Read full review
    Zoho
    easy of use for the end users as well as to manage. The option to add new categories (expenses) and have the end users use them immediately is wonderful. The ease of creating a new user as well as customer support has been great. The customer support while having issues has been quick to resolve any issues
    Incentivized
    Read full review
    Pros
    Emburse
    • Allows for tracking of time very easily. Users can add all their project's time in one place instead of drilling into each project.
    • Managers can approve their team's time all in one place. We do not need to drill down to find the info and approve. Users who don't report to the manager but are part of the project can still be approved by the project manager.
    • Reports are easy to read when looking at historical information. Reports can be run with multiple parameters that the user needs.
    Incentivized
    Read full review
    Webexpenses
    • imports credit card transactions from our corporate card program without issue
    • allows for easy set up of new users
    • is a very intuitive, easy to learn tool
    • has a very responsive support and customer service team
    • Set up and configuration was thorough, and they were able to work through our unique issues, such as custom segments in NetSuite.
    • It is a very inexpensive product. Well worth the cost.
    Incentivized
    Read full review
    Zoho
    • The program will notify users if they have entered a duplicate charge.
    • Once the end-users understood that receipts were mandatory, attaching those receipts has become second-nature. The app makes it very easy to do so.
    Incentivized
    Read full review
    Cons
    Emburse
    • Automated reminders to employees would be great
    • A more modern and up-to-date user interface
    • The approvals system for projects vs. users could use some work
    Incentivized
    Read full review
    Webexpenses
    • Would be nice if claims could be organised into certain chronological orders i.e. ordered by date so I don't have to copy and delete claims when adding a claim in that has an earlier date
    • Would be ideal to have an option to save full routes rather than just addresses maybe?
    Incentivized
    Read full review
    Zoho
    • Could have more default options. Instead of making my users select payment method, allow us to default it to one of the options.
    • More room for customization by department. My service department needs different categories of expenses then my sales department.
    Incentivized
    Read full review
    Likelihood to Renew
    Emburse
    No answers on this topic
    Webexpenses
    There doesn't seem to be anything in the market at the same price point that is better, however if there is an interrupter in the market that provides better value, then we would heavily assess the cost of change to see if we should move on to the alternative offering.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Usability
    Emburse
    No answers on this topic
    Webexpenses
    I think this is an easy to use and effective system for expense management. I like how I can upload images and documents directly from my phone onto the mobile app. It's beneficial for continuity that the app and the web browser work the same, and I can save claims to come back to later if I wish.
    Incentivized
    Read full review
    Zoho
    Ease of use for the simple basic options. I wish the there was an option for reimbursement to be marked separately. Example for all corporate credit expense reports with $0 reimbursements still have to be marked as reimbursed in order to be removed from pending reimbursement section. For the cost the features offer benefits
    Incentivized
    Read full review
    Reliability and Availability
    Emburse
    No answers on this topic
    Webexpenses
    The soft ware is reliable. The phone app works well and allows you to upload evidence, receipts, log mileage and log expenses. It works well and is rarely locked or there are very few times the app is down. The laptop based software is easy to access and again is always available
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Performance
    Emburse
    No answers on this topic
    Webexpenses
    The phone based app and the laptop based app always load quickly. It is easy to access. It is quick to use. It easy and quick to upload information and evidence. It is easy to log details. The information goes off to accounting and payroll quickly resulting in prompt payments for staff
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Support Rating
    Emburse
    No answers on this topic
    Webexpenses
    The support for the initial setup was great, but since then we have only had to contact support once when we had problems uploading credit card files. The help we received at this time was not good and we ended up trying various things until we resolved the problem ourselves. The online support tutorials are good, but searching for a specific issue is difficult.
    Read full review
    Zoho
    The only reason I give Zoho a 9 is because of the issue with the Chart of Accounts skewing every time I export/import. I believe this is due to the fact that I use sub-accounts and Zoho cannot differentiate. Still hoping. :)
    Incentivized
    Read full review
    In-Person Training
    Emburse
    No answers on this topic
    Webexpenses
    All went well.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Online Training
    Emburse
    No answers on this topic
    Webexpenses
    It was difficult to train multiple people via video, as they learned at different speeds, and most of the user champions were not as capable with systems and finance processes as our dept.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Implementation Rating
    Emburse
    No answers on this topic
    Webexpenses
    As long as you have people that are fully aware of the setup steps to get users into the software then I would see no issues arising for any company.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Alternatives Considered
    Emburse
    We selected SpringAhead because of price and usability. This tool is easy to set up and configure. It is a cloud application allowing access from anywhere. There were no training requirements. When you have a small use case this tool is the way to go. We moved off SpringAhead to get more functionality and it has required a lot more training and effort to maintain and utilize
    Incentivized
    Read full review
    Webexpenses
    I would have to say that Webexpenses does not stack up well in comparison to Expensify. If given a choice, I would choose Expensify for the best user experience and mobile / desktop being more seamless. It accomplishes the same thing but has a more modern, minimal, and streamlined feel to it.
    Incentivized
    Read full review
    Zoho
    We selected (switched) to Zoho Expense because it had similar features at a lower price and we were able to receive a discount through our partner relationship with another software company. We have considered moving from Zoho Expense to something else recently due to continued issues with being able to accurately import credit card charges and organize them correctly be team member. Creating some confusion among users.
    Incentivized
    Read full review
    Scalability
    Emburse
    No answers on this topic
    Webexpenses
    Every department in my organization uses webexpenses. My role and the role of others involves travel, expenses and mileage. Everyone uses the app to log details, upload receipts and to claim allowable expenses. having spoken to everyone within my team and wider directorate, i do not know of anyone who has had issues with the app
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Return on Investment
    Emburse
    • Positive - tracking return on project investments
    • Positive - being able to plan on future projects
    • Positive - being able to manage costs and attendance
    Incentivized
    Read full review
    Webexpenses
    • Easy integration with your existing finance / accounting software.
    • Lot of time is being saved in maintaining records and now going completely online.
    • Love the option of Scan receipts with Google-vision-powered optical character. This also resulted in less use of paper in our office.
    Incentivized
    Read full review
    Zoho
    • We have had some issues with the credit card reconciliation process which has made our monthly accounting / close process. This has been a negative
    • Positive ROI is that team members spend less time on expense reports due to the ease of reporting
    • Positive ROI is that substantial training and onboarding is not needed due to the features and simplicity.
    Incentivized
    Read full review
    ScreenShots

    Webexpenses Screenshots

    Screenshot of the Webexpenses mobile app, that captures receipts instantly.Screenshot of Webexpenses, accessed through a desktop, iOS, Android or Windows device.Screenshot of mileage tracking with Webexpenses.Screenshot of a display of expense-related spend, reported and tracked with customisable reports.Screenshot of the mobile app, where users' expenses can be built, submitted and approved.Screenshot of Webexpenses payments and expense reimbursements.