Esker vs. Webexpenses

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Esker
Score 7.5 out of 10
N/A
Esker is a global cloud platform built to unlock strategic value for finance and customer service professionals and strengthen collaboration between companies by automating the cash conversion cycle. Esker’s mission is to build a foundation that promotes positive-sum growth, increased productivity, improved employee engagement, and greater trust between organizations.N/A
Webexpenses
Score 8.7 out of 10
N/A
Webexpenses is a global provider of spend management solutions, combining integrated Expense Cards with cloud-based software for businesses of all sizes across 70+ countries. Serving industries such as retail, finance, technology, construction, and not-for-profit, Webexpenses gives businesses control over company spending by automating processes, proactively enforcing policies, and controlling costs. Features The Webexpenses…
$54
per month (up to 15 users on the small business plan)
Pricing
EskerWebexpenses
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
EskerWebexpenses
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup fee$250 undefined
Additional Details
More Pricing Information
Community Pulse
EskerWebexpenses
Features
EskerWebexpenses
Expense Management
Comparison of Expense Management features of Product A and Product B
Esker
-
Ratings
Webexpenses
8.4
160 Ratings
2% above category average
Employee Expense Reporting00 Ratings8.6160 Ratings
Corporate Card Reconciliation00 Ratings8.274 Ratings
Payment Management
Comparison of Payment Management features of Product A and Product B
Esker
-
Ratings
Webexpenses
8.4
150 Ratings
5% above category average
Customizable Approval Policies00 Ratings8.4112 Ratings
Financial Document Management00 Ratings7.937 Ratings
Payment Status Tracking00 Ratings8.8140 Ratings
Payment Audit Trail00 Ratings8.8114 Ratings
Duplicate Bill Detection00 Ratings8.338 Ratings
Advanced OCR00 Ratings7.825 Ratings
Electronic Funds Transfer00 Ratings8.883 Ratings
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EskerWebexpenses
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Score 9.6 out of 10
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MSB Docs
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Precoro
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Score 9.5 out of 10
Enterprises
M‑Files
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Score 8.9 out of 10
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All AlternativesView all alternativesView all alternatives
User Ratings
EskerWebexpenses
Likelihood to Recommend
10.0
(17 ratings)
8.6
(796 ratings)
Likelihood to Renew
-
(0 ratings)
9.2
(50 ratings)
Usability
5.5
(2 ratings)
8.6
(796 ratings)
Availability
-
(0 ratings)
9.7
(11 ratings)
Performance
-
(0 ratings)
9.8
(10 ratings)
Support Rating
8.9
(10 ratings)
8.5
(371 ratings)
In-Person Training
-
(0 ratings)
9.2
(5 ratings)
Online Training
-
(0 ratings)
9.7
(6 ratings)
Implementation Rating
-
(0 ratings)
8.2
(20 ratings)
Configurability
-
(0 ratings)
6.5
(9 ratings)
Ease of integration
-
(0 ratings)
7.3
(3 ratings)
Product Scalability
-
(0 ratings)
9.7
(11 ratings)
Vendor post-sale
-
(0 ratings)
8.7
(4 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(4 ratings)
User Testimonials
EskerWebexpenses
Likelihood to Recommend
Esker
Esker On Demand is great for Sales Order Processing order creation. We use it with web services. It can make table read calls, test order creations (simulate order), and help with order creation. They are also working on change order management, but if you have multiple order entry methods or touch points, this feature may not be usable for your company.
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Webexpenses
Webexpenses is well suited for payroll to easily track workforce expenses and reducing hours of manual work from approving and processing the submitted claims. I have to highlight the automated custom report generating, which suits any needs to see reports for our teams. At our organization there is no sceniario, where Webexpenses would be less appropriate.
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Pros
Esker
  • Esker makes automated invoice sending very easy
  • Esker tracks the sending of documents & records whether or not the message was successful
  • Esker offers various reports that can be very helpful
  • Esker stores all of our customers' contact info on the cloud, and it can be accessed from anywhere
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Webexpenses
  • imports credit card transactions from our corporate card program without issue
  • allows for easy set up of new users
  • is a very intuitive, easy to learn tool
  • has a very responsive support and customer service team
  • Set up and configuration was thorough, and they were able to work through our unique issues, such as custom segments in NetSuite.
  • It is a very inexpensive product. Well worth the cost.
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Cons
Esker
  • We can't enter credit memos in Esker. Need to enter in SAP and then link.
  • PO invoices that were trained to go into the PO bucket, route into the non-PO buckets.
  • Freight invoices that have had hundreds going into the non-PO bucket have a tendency to route to the PO-bucket because a PO number is referenced on page 7.
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Webexpenses
  • Would be nice if claims could be organised into certain chronological orders i.e. ordered by date so I don't have to copy and delete claims when adding a claim in that has an earlier date
  • Would be ideal to have an option to save full routes rather than just addresses maybe?
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Likelihood to Renew
Esker
No answers on this topic
Webexpenses
There doesn't seem to be anything in the market at the same price point that is better, however if there is an interrupter in the market that provides better value, then we would heavily assess the cost of change to see if we should move on to the alternative offering.
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Usability
Esker
Esker does everything that it promises to do, but it is very hard to figure out. I am a very tech-savvy person, but I needed extensive training to be able to use the basic functions of Esker. Once you know what you're doing, it's not too hard, but I don't understand why they couldn't make it easier to use.
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Webexpenses
I think this is an easy to use and effective system for expense management. I like how I can upload images and documents directly from my phone onto the mobile app. It's beneficial for continuity that the app and the web browser work the same, and I can save claims to come back to later if I wish.
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Reliability and Availability
Esker
No answers on this topic
Webexpenses
The soft ware is reliable. The phone app works well and allows you to upload evidence, receipts, log mileage and log expenses. It works well and is rarely locked or there are very few times the app is down. The laptop based software is easy to access and again is always available
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Performance
Esker
No answers on this topic
Webexpenses
The phone based app and the laptop based app always load quickly. It is easy to access. It is quick to use. It easy and quick to upload information and evidence. It is easy to log details. The information goes off to accounting and payroll quickly resulting in prompt payments for staff
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Support Rating
Esker
They have been very helpful and the online support site is awesome. They keep the site up to date with the latest changes and present challenges to keep learning the new updates to keep things entertaining. They are overall a great crew to work with
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Webexpenses
The support for the initial setup was great, but since then we have only had to contact support once when we had problems uploading credit card files. The help we received at this time was not good and we ended up trying various things until we resolved the problem ourselves. The online support tutorials are good, but searching for a specific issue is difficult.
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In-Person Training
Esker
No answers on this topic
Webexpenses
All went well.
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Online Training
Esker
No answers on this topic
Webexpenses
It was difficult to train multiple people via video, as they learned at different speeds, and most of the user champions were not as capable with systems and finance processes as our dept.
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Implementation Rating
Esker
No answers on this topic
Webexpenses
As long as you have people that are fully aware of the setup steps to get users into the software then I would see no issues arising for any company.
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Alternatives Considered
Esker
I have listed a few that we considered but there were many more in the initial assessment, Esker was priced well and had the best user interface. Was really easy to use and the implementation process was well designed. It was a system that could handle a two tiered delegations of authority for project expenditure and operational expenditure.
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Webexpenses
I would have to say that Webexpenses does not stack up well in comparison to Expensify. If given a choice, I would choose Expensify for the best user experience and mobile / desktop being more seamless. It accomplishes the same thing but has a more modern, minimal, and streamlined feel to it.
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Scalability
Esker
No answers on this topic
Webexpenses
Every department in my organization uses webexpenses. My role and the role of others involves travel, expenses and mileage. Everyone uses the app to log details, upload receipts and to claim allowable expenses. having spoken to everyone within my team and wider directorate, i do not know of anyone who has had issues with the app
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Return on Investment
Esker
  • We now have reporting available down to the individual field level (changes, errors, etc) and can calculate cost to serve.
  • It replaced on-premise hardware with cloud SaaS that is more cost effective and risk adverse.
  • It is more intuitive; we can put new hires on order entry and experience less user errors. As a solution owner who fixes problems and answers questions, I don't find myself having to "think" about Esker and it has become a smaller part of my job now that end-users are more self-sufficient.
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Webexpenses
  • Easy integration with your existing finance / accounting software.
  • Lot of time is being saved in maintaining records and now going completely online.
  • Love the option of Scan receipts with Google-vision-powered optical character. This also resulted in less use of paper in our office.
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ScreenShots

Webexpenses Screenshots

Screenshot of the Webexpenses mobile app, that captures receipts instantly.Screenshot of Webexpenses, accessed through a desktop, iOS, Android or Windows device.Screenshot of mileage tracking with Webexpenses.Screenshot of a display of expense-related spend, reported and tracked with customisable reports.Screenshot of the mobile app, where users' expenses can be built, submitted and approved.Screenshot of Webexpenses payments and expense reimbursements.