Everstage vs. Salesforce Spiff vs. Varicent

Everstage is well suited for smaller sales teams as it is little rigid with handling changes and maintenance is a task. Managing and computing on everstage is accurate and fast but making changes will require you to take help from the support team. They have an amazing support team to help you out.

Spiff can serve well organizations that regularly pay OTE and performance-based incentives as it takes away the pain for users to track their OTE pay. It is also very convenient to access past reports for comparison or whatever purpose you may need it for. The build-in ticketing system also allows users to easily raise inquiries and for admins to have a single inbox for inquiries that they need to address.

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For the use cases we have at the bank, ICM is a perfect solution. For any bank or institution that has similar requirements, ICM would be a perfect solution. But I also think for any use case that has any sort of incentives based on Sales done, this would work amazing, as both Calculations and reports are handled by ICM very well; it's an all-in-one solution, I feel like.

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• User friendly UI - It is easy to navigate the platform and learn the details without any additional help.
• Ability to show the underlying formula that was used to calculate commissions.
• Provide visibility on how far the consultant is from achieving their quarterly quota.
• Automatically publish leader board for the team based on performance that drives the sense of friendly competition to succeed.

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• It syncs with your internal systems to show how much you have sold during the current period.
• It tells you how much you should expect to get paid based on your sales.
• It keeps track of how you have performed over the course of the year and tells you when you are in accellerators.
• It also details your organizations sales rules and payout rules so that you just have one place to go for all questions commission related.

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• Flexibility - Varicent is not template based. You can implement the model specifically for your organisation.
• Scalability - Since it is not stick to templates you are able to expand the model for other domains as well.
• Reporting - Several ways of reporting are possible and each has their own benefit/purpose.
• Strong/Powerfull Calculation Engine delivering fast results/speed to insight
• User Interface is minimized to what you need and is not showing off all the functions it can "also" do
• Strong audittrail
• Appears to be almost unlimited in what you are able to create

• Improving the user interface of Everstage could enhance its usability and make it more intuitive for team leaders and users.
• Offering more advanced customization options would provide organizations with greater flexibility to tailor Everstage to their specific needs.
• Integration with Third-Party Tools would be very helpful.
• Developing a mobile app for Everstage would provide users with the convenience of accessing the tool on-the-go.

• Although reporting has been improved, it's an area that I feel could use more development (which they are doing).
• Exports are good but to make them great, being able to customize the formatting and data that shows and which data doesn't show would be a great improvement.
• The backend can be somewhat confusing with statements and obligations and which should be used when and so on, just as one example. With that being said they are very willing to teach and also just do the updates for you if needed, but if it was a little more intuitive without that help would make it better.

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• As [the] model gets more and more transactional data, the calculation time increases. This should/can be handled internally with better model optimization.
• Migrating from one env to other sometimes is challenging. There can be better 'Alerts' or 'Explanation' provided to handle it or at least to give a hint of the error.
• For managers viewing their rep's report, the access part can be made easier. It should be linked to Payee hierarchy and access can be done automatically.

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Independently Invited by TrustRadius

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The reason to give this rating is corely because of multiple level analysis, everstage provide product level analysis which is truly beneficial for any business manager, we can understand which product is doing good in the organization and we can understand which sales executive is selling more which course. The sales executives can understand their next stage of the incentive and monthly target left to do

I enjoy using it and it is easy to see where you stand, the issue is still no live tracking, or at the very least, twice daily updates. You have the update in the morning, but I would like to see where I stand at the end of the day as well

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Customer support from IBM is impeccable. They are quick to respond and they don't nickel and dime you for every request you make. Their goal is to ensure your success and as a user, I really feel like they listen to my concerns. That's not to say there are no problems. All software has its issues, but I don't feel like those issues fall on deaf ears.

Everstage provides a modern functional incentive platform that supports accurate sales compensation calculation. With Everstage in place our organization is experienced a huge savings in time and costs, and was able to boot sales team engagement. From automation to compensation visibility, analytics to integration with our back office systems and CRM, Everstage covered all our bases.

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Overall, the use cases of Spiff have been helping us to address important problems when it comes to commission calculation: (1) Accuracy of the commission calculation, (2) Transparency over how the commission is calculated, (3) Automation of commission calculation, which in turn saves us significant amount of time and energy and allow us to focus more on more important tasks

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Any calculations can be implemented as there are hardly any limitations on complexity. However, online real-time usability is lacking - a simple user enters, and the system calculates work in a way that it is in the browser and hence still needs overnight to be properly reflected in the batch calculations and backend tables.

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All team have nothing but high praise for the live element of Everstage -

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In all my time using Spiff, I only recall it being unoperational (outside the times when there is scheduled maintence. During those times, Spiff does a good job at communicating when their services will be offline and why). The times when I do get a small error, 9 times out a 10 a simple refresh of the browser will fix the issue.

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Never went down in last 3 years that I worked with it (every hour of the day basically). That is a 10 in my book.

Pages load quickly and dashboards refresh reliably under normal conditions. Reports complete in reasonable timeframes for standard queries. The Salesforce integration runs smoothly without noticeable slowdowns

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Pages load quickly, dashboards update numerous times throughout the day, and the integrations are seamless and operate without a hitch. On occasion, commissions will be delayed in calculating corrctly by a day or so, but that is quite rare. I don't find that delay to be a huge hinderance anyways.

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All is fast, but with API's it is sometimes slower due to the application we are pulling data from. Reports are loaded directly or within seconds and our reports are very detailed with many columns and rows.

It's Wonderful. They have been accessible when in need. the response is immediate and genuine. the support wait time is not too long either. when a fault is pointed out, thy accept it and try to work on it and within a week they try to find a better option to resolve the issue. Accepting and working to deliver better is really appreciable thing. Kudos to the team on that

I needed my account to be set up and there seemed to be some technical issues with onboarding and a customer service rep made herself immediately available to liaison with our IT department to get me up and running. I did not expect them to tend to our request with such urgency.

Giving a 10 would suggest there is no room for improvement. I don't feel like their support is perfect. However, I have never met another team that was more dedicated to making sure we get what we want and need.

our team leader spoke very highly of the training and the positive experience. This then brought the team on board and were looking forward to a positive experience of a product to minimise manual tasks and room for human error ! All the team have nothing but high praise for the product.

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The training was good in general with a nice trainer as well. But, the training could be better if it is more focussed on our process/data etc.

Our team leader in US was responsible and involved with this and they spoke very highly of the training and product. This is what really brought the whole team on board. From this response and interaction the team really looked forward to using the product which was a great intro !!!

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The training was conducted by our Spiff Account Manager and they would even create recorded videos we could send to the sales team so when they log in, they would understand how to use Spiff. Account managers at Spiff are a huge reason why I like that company.

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There is a learning portal with many videos about navigation, creating reports and managing your model.

Our team leader led the implementation - but then implemented with our team directly and all of our team comment very positively about EverStage

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I wasnt invovled but I heard it went smoothly!

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Test test test. Make sure that the product is calculating everyone 100% correctly. DO NOT accept a 70% pass rate as some companies would like to have you believe is acceptable. This means conducting thorough testing by providing 100% of all expected results, but it will be worth it when you know that the compensation plans are working entirely as expected.

It was a company decision, Excel was not automated and had high chances of human error and if not updated properly there may be chances of someone losing out on their attainment Ever stage being automated and linked to salesforce there is very less probability of mistake and also transparency in the records

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It is a night and day difference between Sheets and Excel. The fact that it is integrated with Salesforce and calculates commission as you close deals make it super transparent and efficient when it comes to tracking your performance and commission. Spiff takes the manual work out of the equation. Reduces human error and increases collaboration.

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In 2015, we used a scorecard containing 80 attributes in our review of Oracle, Callidus, and Xactly & Varicent. Oracle did not have true self serve capabilities- programming was heavily required, not intuitive, out of the box functionality was limited. Callidus & Xactly could not provide us a demo using our data, statements could not be sent out in bulk form, difficulty in importing/exporting to CRM. Varicent excelled in most areas and was the clear winner.

I don’t have this visibility. But heard from team it good

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Sales, Finance, and HR all operate off the same platform without friction. Managing multiple incentive plans across B2B and B2C segments simultaneously demonstrated its scalability firsthand.

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We have a fairly large Enterprise sales team (200+ people and growing). Back when I first started at my organization this number was actually around 100 people. We've doubled in size since then and we have had zero problems adding these additional users.

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It is very scalable and adaptable to changing complexities of calculations and business rules under a variety of different scenarios. It does not get full points because in large data loads the time needed to calculate and import the data increases exponentially and may cause issues related to timing potentially.

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• It helps me to track my progress in terms of Commission earned and motivate me to work harder to earn more.
• It's Statement feature helps me to track my previous performance.
• It's user friendly interface helps every individual to get all details very easily.

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• increased transparency, allows me to share with my boss where i am at, i dont have to create a separate document tracking this information myself
• Reassurance on payout and accuracy, i know what is in Salesforce Spiff is already approved and directly translates to the payout of my goals
• reduction in errors and improved/less communication with the finance team for payouts. no other conversation needs to happen

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• Compliance - with a central system used for calculation incentive payments and commissions, we are able to provide reports and data showing every detail of how payments are calculated and why they are justified. We can also identify anomalies and outliers.
• Integration with our payroll system is seamless. Except for regular pay, nothing goes to payroll without going through ICM. The process for paying incentives/bonuses/commissions is now very structured and efficient.

Incentivized

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info