Overview
ProductRatingMost Used ByProduct SummaryStarting Price
GoDaddy
Score 7.4 out of 10
N/A
GoDaddy Web Hosting provides users with storage, email addresses, and unlimited bandwith.
$9.99
per month
Microsoft 365
Score 8.6 out of 10
N/A
Microsoft 365 (formerly Office 365) is a Microsoft Cloud subscription service that includes Microsoft Office products (Word, Excel, PowerPoint, OneNote, Outlook, Publisher, and Access). The software can be installed across multiple devices and ensures that users always have the most up-to-date version of the included Office applications.
$5
Per User Per Month
Volusion
Score 4.8 out of 10
N/A
Volusion is a cloud-based ecommerce solution from the company of the same name in Austin, TX. It features an intuitive dashboard, built-in marketing and promos, SEO, templates, and tools to customize look and appearance.
$29
per month
Pricing
GoDaddyMicrosoft 365Volusion
Editions & Modules
Basic
as low as $6.99
per month with an annual term
Basic
as low as $10.49
per month with an annual term
Premium
as low as $13.49
per month with an annual term
Commerce
as low as $14.99
per month with an annual term
Business Basic
$5.00
Per User Per Month
Individual
$5.84
*Per Month
Business - Apps
$8.25
Per User Per Month
Enterprise - F3
$10.00
Per User Per Month
Business Standard
$12.50
Per User Per Month
Business Premium
$20.00
Per User Per Month
Enterprise - E3
$32.00
Per User Per Month
Enterprise - E5
$57.00
Per User Per Month
Personal
$29
per month
Pro
$79
per month
Startup
$179
per month
Business
$299
per month
Offerings
Pricing Offerings
GoDaddyMicrosoft 365Volusion
Free Trial
YesNoYes
Free/Freemium Version
NoNoNo
Premium Consulting/Integration Services
NoNoYes
Entry-level Setup FeeOptionalNo setup feeNo setup fee
Additional DetailsDiscounts available for annual subscription.*When billed annually.
More Pricing Information
Community Pulse
GoDaddyMicrosoft 365Volusion
Considered Multiple Products
GoDaddy
Chose GoDaddy
We haven't really considered any others. GoDaddy has been our go to for hosting and domain registration needs.
Chose GoDaddy
For my own business website I did switch to BigCommerce because they offered features that weren't available at the time with Go Daddy, such as sales tax rates for every city/state, and products were limited to I think 10 or 20 options at the time and I needed 100+ options for …
Chose GoDaddy
Most of the companies I worked with before were still selling me things that we no longer used, and I didn't understand why I needed those subscriptions. GoDaddy came in and helped me decipher what our 80-year-old company still needed and consolidated the information. They are …
Microsoft 365

No answer on this topic

Volusion

No answer on this topic

Features
GoDaddyMicrosoft 365Volusion
Online Storefront
Comparison of Online Storefront features of Product A and Product B
GoDaddy
-
Ratings
Microsoft 365
-
Ratings
Volusion
3.6
9 Ratings
73% below category average
Product catalog & listings00 Ratings00 Ratings4.39 Ratings
Product management00 Ratings00 Ratings4.39 Ratings
Bulk product upload00 Ratings00 Ratings4.28 Ratings
Branding00 Ratings00 Ratings3.69 Ratings
Mobile storefront00 Ratings00 Ratings1.28 Ratings
Product variations00 Ratings00 Ratings4.78 Ratings
Website integration00 Ratings00 Ratings3.38 Ratings
Visual customization00 Ratings00 Ratings5.19 Ratings
CMS00 Ratings00 Ratings2.27 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
GoDaddy
-
Ratings
Microsoft 365
-
Ratings
Volusion
3.6
9 Ratings
72% below category average
Abandoned cart recovery00 Ratings00 Ratings3.67 Ratings
Checkout user experience00 Ratings00 Ratings3.79 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
GoDaddy
-
Ratings
Microsoft 365
-
Ratings
Volusion
4.1
8 Ratings
68% below category average
eCommerce security00 Ratings00 Ratings4.18 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
GoDaddy
-
Ratings
Microsoft 365
-
Ratings
Volusion
2.6
9 Ratings
99% below category average
Promotions & discounts00 Ratings00 Ratings4.89 Ratings
Personalized recommendations00 Ratings00 Ratings1.88 Ratings
SEO00 Ratings00 Ratings1.28 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
GoDaddy
-
Ratings
Microsoft 365
-
Ratings
Volusion
2.9
9 Ratings
94% below category average
Multi-site management00 Ratings00 Ratings3.02 Ratings
Order processing00 Ratings00 Ratings3.69 Ratings
Inventory management00 Ratings00 Ratings2.28 Ratings
Shipping00 Ratings00 Ratings3.08 Ratings
Custom functionality00 Ratings00 Ratings2.67 Ratings
Best Alternatives
GoDaddyMicrosoft 365Volusion
Small Businesses
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Google Workspace
Google Workspace
Score 9.1 out of 10
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Medium-sized Companies
10Web
10Web
Score 5.5 out of 10
Google Workspace
Google Workspace
Score 9.1 out of 10
Shopify Plus
Shopify Plus
Score 8.9 out of 10
Enterprises
Adobe Experience Manager
Adobe Experience Manager
Score 8.6 out of 10
Microsoft 365 Business Premium
Microsoft 365 Business Premium
Score 8.9 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
GoDaddyMicrosoft 365Volusion
Likelihood to Recommend
8.1
(57 ratings)
8.8
(259 ratings)
1.5
(20 ratings)
Likelihood to Renew
5.0
(1 ratings)
9.5
(6 ratings)
1.0
(12 ratings)
Usability
9.0
(3 ratings)
8.7
(29 ratings)
10.0
(1 ratings)
Support Rating
10.0
(8 ratings)
8.9
(54 ratings)
1.0
(2 ratings)
Implementation Rating
-
(0 ratings)
9.0
(2 ratings)
10.0
(2 ratings)
User Testimonials
GoDaddyMicrosoft 365Volusion
Likelihood to Recommend
GoDaddy
Good for transferring over an existing site. Truth be told, I haven't used it for building a brand new site-- I know that this is a fairly common thing but I just never needed it. For what I've used it for, it has worked well. For a small business with anyone with a little bit of technical skill, it's surprisingly good.
Read full review
Microsoft
Microsoft 365 would be well suited for medium to large enterprises. This is where there are several hundreds or thousands of people. Since most everyone has used one of the applications the learning curve would be reduced. Another reason would be the ability to implement security measures to prevent access to sensitive data. This could justify the cost of an Enterprise license.
Read full review
Volusion LLC
Volusion is a good company if you're starting out. The problem is that, if you want more complexity out of the program, you're kind of stuck. Also the regular time out errors and slow downs can be very frustrating. Packages that miss overnight deadlines because your system stops working can cost you customers. In today's highly competitive market, that's just something that's hard to put up with. If you have a lower volume of business you might be able to work around these issues.
Read full review
Pros
GoDaddy
  • Registering a domain - I've found their site to be the easiest to navigate
  • Website builder - their website builder is user friendly
  • Email hosting - easy to set up and use, wether in an email app or online email.
  • Wordpress hosting - I have multiple wordpress sites I use under one account
  • Their customer service is always very helpful and easy to contact.
Read full review
Microsoft
  • Chat with teams and the integrations with the other apps, and many more smaller ones, like to-dos, news, and the recent Outlook integration.
  • Easy embedding on SharePoint to broadcast all the content created in the different tools.
  • The office package is still robust with the good things from the past and new additions.
Read full review
Volusion LLC
  • Templates are pre-built for a good end user experience. I've gone through the process of building custom sites as well as tweaking both free and paid templates that Volusion's design team provides.
  • Their support team didn't use to be as helpful, but in recent years have answered nearly all questions I've had. Their support section within the database provides detailed walkthrus as well.
  • Order processing is easy once you've been trained on the system. We got to a point where nearly the entire process was automated from initial purchase through shipping.
Read full review
Cons
GoDaddy
  • Support agents are woefully undertrained, even in knowledge of their own products.
  • Support agents will always try to upsell you, even when you're dealing with an urgent, high-impact issue.
  • There's no guarantee of uptime, and there will often be gaps in service as part of normal procedures.
Read full review
Microsoft
  • Slack is 1000x better than teams. Why put a 250 limit on a chat? Our company hasn't moved fully to channels and it's making us lose transparency. Plus, the teams channels we do have nobody is going to. 90% loss in visibility and engagement.
  • Teams for web meetings. I think the UI/UX should match Zoom which is the standard for all our customers. They don't like it when we use Teams.
  • Chats and Channels need to somehow be on one screen automatically without having to choose that view because majority of our company hasn't opened Teams Channels and only stays in chats.
Read full review
Volusion LLC
  • API calls use the previous call as a reference, even if you weren't the one we made the previous call. Can lead to data gaps, so you often have to set a manual date range to look back to make sure you aren't missing any data.
  • Not as customizable as most ecommerce platforms
  • Not as many integration options as most platforms
Read full review
Likelihood to Renew
GoDaddy
We can't really choose anyone else and the cost/effort of moving all of the hosted data would be extremely large, and we just have to stick to them, and hope they improve service
Read full review
Microsoft
There are many features of Office that we cannot replicate in any other tool. Plus people know it already. It's not going away anytime soon.
Read full review
Volusion LLC
When you spend so much time with a product like this and not only have you witnessed its growth, but you almost feel like you are next those that make the decisions of building features a certain way, you can't help but want to stay and be a part of their continued growth. It's simply a great product. Can it improve? By all means! But it will only improve because of users and avid resellers like me.
Read full review
Usability
GoDaddy
Some integration could be much cleaner and smoother. Seems it used to be easier. Plus, they took away the catch all email feature.
Read full review
Microsoft
Microsoft 365 is the gold standard for performing project tasks in a professional environment, enabling the quick transfer and exchange of files and ideas for team members who work locally and remotely. Its suite of tools is familiar and has evolved to being cloud based, allowing for files to be updated in real time from near and far.
Read full review
Volusion LLC
I know what to do to add a new product, promotion or do an analysis of sales.
Read full review
Support Rating
GoDaddy
I think a lot of companies can learn from GoDaddy's support team. I have found:
  • Chat or phone support is almost always available.
  • Their agents are friendly and helpful.
  • Their agents seem to care and be knowledgeable about a wide range of issues.
  • I rarely have to escalate my problem to get the support that I need.
  • If they can't help me, then they can tell me why something is happening and direct me to resources that can fix my problem.
Read full review
Microsoft
Over the past 8 years of using Microsoft 365, I have noticed that they change vendors often. This always leads to a poor experience in the beginning, then levels out after some time for the company to get things worked out. As a customer, it is really frustrating because I don't have time when something isn't working to have them "look into my issue" and get back with me. They have even closed a ticket I specifically told them to keep open. Your applications are only as good as the support.
Read full review
Volusion LLC
You have to wait on hold for at least 45 minutes every call—the tech support person never knows the answer right away so they put you on 10 minute holds only to come back and say they're still looking for answers. The chat function could take days to get a response. Our "Dedicated Account Manager" never checks in or answers, nor are they ever in the office when we call. It's like they try to be as unavailable as possible until you forget why you even called in the first place. Insane.
Read full review
Implementation Rating
GoDaddy
No answers on this topic
Microsoft
Everything works and I use it all the time.
Read full review
Volusion LLC
It is best to use the built-in features and recommended services for the most turn-key experience (ie. Skipjack for payment processing so that it can all be done from the Volusion backend).
Read full review
Alternatives Considered
GoDaddy
We use Wix currently for our online store. It is nice and easy to use, but they don't offer the email domains as well (the last time we checked). They have pretty decent customization of the web page, but still limited. We're going to try it with GoDaddy, since we have other services from them already. It just doesn't make sense to pay two different companies for something we can do with one.
Read full review
Microsoft
Its very user-friendly, collaborative and efficient that boosts productivity using cloud tools. their security is strong and it provides data protection. There are regular updates that shields us from attackers too. It offers a wealth of learning resources, including tutorials, help articles and video guide to help users make the most of the application and personally upgrade their skills.
Read full review
Volusion LLC
While k-eCommerce was very glamorous to us because it integrates with our main workflow, it just didn't have some of the marketing features that are so integral to the way we do business online. The set-up costs were also way too high. Volusion is so affordable and feature heavy, it makes it very difficult for any shopping cart provider to compete. You can find others who are competitively priced and have similar features, but they simply aren't as robust (at least for the way we use it)
Read full review
Return on Investment
GoDaddy
  • GoDaddy reduces our ROI by costing me in non-billable hours. I don't charge clients for sitting on the phone with tech support to power cycle the server or fix the php.ini file, so my $/hr takes a hit.
  • Their nickel&dime strategy requires I have an additional conversation with clients about their max recurring fees. Small as they are, I need approval for upping their bill. GoDaddy is only the cheap option if you don't value security, stability, or performance.
Read full review
Microsoft
  • We have a lot of nonprofit users, so they have a good ROI.
  • I like the constant updates without having to purchase the software repeatedly.
  • I used to purchase each Office (insert year here) often, so the software was up to date and had the newest options and connectors. I think my return on investment would have been much better if Microsoft had updated those versions to keep them current; after all, we did pay for them.
  • Microsoft 365's offering a monthly fee or a discount for a year helps, and you can look at it as a free backup if you have everything set to back up to One Drive. (Cloud-based document filing you can access anywhere ( with an internet connection)—you Can't beat that!)
Read full review
Volusion LLC
  • Honestly, when you're in the dashboard, the UX is simply horrendous. I mean, everything that should be 1-2 clicks away is 4-6 clicks away, and each pages takes at least four seconds to load. You just find yourself wasting a lot of time waiting for things to load. This should be more simple.
Read full review
ScreenShots

Volusion Screenshots

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