Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Google Classroom
Score 8.2 out of 10
N/A
N/A
$0
per month
Google Meet
Score 8.4 out of 10
N/A
Google Meet, formerly Hangouts Meet, replaces the former Google Hangouts as the company's G Suite integrated web conferencing tool, allowing users to join meetings directly from a Calendar event or email invite from a computer, phone, or conference room. G Suite's Enterprise edition also creates a dial-in phone number for each meeting, as an additional convenience.
$6
per month
Zoom Workplace
Score 8.5 out of 10
N/A
Zoom Workplace, Zoom’s open collaboration platform with an AI Companion, empowers teams to be more productive, and strengthen customer relationships throughout the customer lifecycle with Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center.
$16.99
per month per user
Pricing
Google ClassroomGoogle MeetZoom Workplace
Editions & Modules
Education Fundamentals
$0
per license/per month
Google Workspace for Education Standard
$3
per student/per year
Teaching and Learning Upgrade
$4
per license/per month
Google Workspace for Education Plus
$5
per student/per year
Google Workspace - Business Starter
$6
per month
Google Workspace - Business Standard
$12
per month
Google Workspace - Business Plus
$18
per month
Add-On Zoom Translated Captions
$5
per month per license
Pro
$16.99
per month per user
Business
$21.99
per month per user
Add-On - Conference Room Connector
$499
per year
Basic
Free
Enterprise
Custom
Add-On - Zoom Whiteboard
starting at $2.49
per month per user
Add-On - Large Meetings
starting at $600
per year
Add-On - Cloud Storage
starting at $120
per year
Add-On Audio Conferencing
starting at $1200
per year
Add-On Zoom Phone Power Pack
Starting at $300
per year per user
Add-On - Quality of Service Subscription
Contact Sales
Offerings
Pricing Offerings
Google ClassroomGoogle MeetZoom Workplace
Free Trial
YesYesYes
Free/Freemium Version
NoYesYes
Premium Consulting/Integration Services
NoNoYes
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional DetailsEducation Fundamentals Version - 30-day free trial for qualifying institutions.Discount available for annual billing.
More Pricing Information
Community Pulse
Google ClassroomGoogle MeetZoom Workplace
Considered Multiple Products
Google Classroom
Chose Google Classroom
I chose Google Classroom for its diverse range of features, user-friendly interface, and the great value it offers in terms of quality and price.
Chose Google Classroom
As mentioned previously, the low barrier to entry was the final decision. Intuitive user interface is friendly for children.
Chose Google Classroom
Google Classroom and Canvas are very similar programs, but yet they still have things that are different from each other. Google Classroom is a free option to use for our school, so that is always a plus when finding software. They are both great for recording grades, but …
Chose Google Classroom
We tried Weebly as a form of posting assignments and communications, but Google Classroom works way better! It's easier to use and manage and the kids are much more comfortable. They also just know how to use Google and can navigate the website. They love using it and enjoy it!
Google Meet
Chose Google Meet
Similar to Google Meet, as I said, Teams — I use Zoom, I use… I’m not a fan of Zoom, although it’s cool, really cool. I find Google Meet easy, but Teams, I would say, has many more features than Google Meet. So these are the three platforms I usually work with.
Chose Google Meet
Zoom can be defined as a much easier , advanced and accessible version of the Google meet with multiple features such as selective chat enable , polls , emoticons , real time liveboard and calendly integration as well
Chose Google Meet
Google Hangouts Meet has integration with other Google Workspace products which stands as a unique feature [compared to] any other software available in the market. Also, it provides high data security with Google's data storage security. Zoom requires high internet …
Chose Google Meet
1) Comparitavely Google meet uses less amount of internet (or mobile data) as compared To Cisco Webex is the main reason for using Google Meet . 2) Moreover, participants need not to ask for permission to join even if they have left the call . They can simply do the same in …
Chose Google Meet
Google Meet provides good facilities at many situations than any other software.
Chose Google Meet
Each product has its own pros and cons for example we cannot use the previously mentioned product for quick meetings because it's a bit complicated than Google hangout means so we tend to rely on each product depending on the scenario/condition that we will be facing, for …
Chose Google Meet
Easy to use
Integration with calendar and google account
Chose Google Meet
The decision was easy to make, although Google Hangouts Meet, Skype and Zoom met the initial objective, we were inclined to choose Google Hangouts Meet because it not only does a much better job, it is easy to use, it's secure, and guarantees confidentiality in all connections, …
Chose Google Meet
Well we switched from Zoom because of paying issue. While Google Hangouts Meet is almost free there zoom needs extra charge to long meetings. And Zoom couldn’t meet up our common interests while meeting with foreign clients always. Performing Zoom meetings with phone isn’t …
Chose Google Meet
The price will always stand out, as it's cheaper than the other software out there for small meetings (less than 100 participants).
The connection to the servers is great as expected
The features are not really the best of Google Hangouts Meet for teaching kinesthetic learners, …
Chose Google Meet
The user interface of Google Hangouts Meet is very simple among all of the similar tools.
There is some lack of functionality in Google Hangout Meet as compare to Zoom like one-one chatting, screen access.
We require just a few clicks to join or start meeting, where other tool …
Chose Google Meet
As stated before we prefer Zoom. It has more features and our staff has simply grown used to Zoom and prefers this platform. Zoom continues to innovate almost every month. Our Zoom rep is very good and responsive. We tested Google Hangouts Meet after using Zoom and decided to …
Chose Google Meet
The main positive feature in Google Meet over Zoom to me is the fact that Google meet can be seamlessly deployed in the browser with its full functionality. Unlike Zoom for which you need to download an extra application to use. This consequently makes workflow smooth when …
Chose Google Meet
Our firm's requirements matches the features and plans of Google Hangouts Meet. In fact, Zoom has more capability but we are a small team so Google Meet is our best option. We still use Zoom for webinars where there will be around 100 attendees and 2/3 speakers. For the day to …
Chose Google Meet
All of the above perform about the same. I would probably say that the audio and the video quality is probably superior to the other apps. Also, integration with other social media platforms is superior.
Chose Google Meet
I think it is the best option, personally. Zoom is a little more well known, I think but Google Hangouts Meet is so much more user friendly. As a company, we used to use Join.me, and I feel like it was glitchy and complicated to get clients on the platform. Google Hangouts Meet …
Chose Google Meet
On comparison Microsoft Teams has a lot more features and can prove to be more effective but Google Hangouts Meet is a lot more easy to use and has a free version for everyone. The service is more stable than of Microsoft Teams.
Chose Google Meet
Google Meet is about the same level of convenience and I use it like Skype and BlueJeans for my needs and my subscription levels. Zoom and Microsoft Teams (which we subscribe to as well) have much better features for our educational use cases like classrooms.
Zoom Workplace
Chose Zoom Workplace
With Five9, there may be a disadvantage in terms of prices, which is why we're switching to them for the phone service, but Zoom Phone is actually much better. The integration it offers with other tools allows for data collection and call recording. In the Admin service, you …
Chose Zoom Workplace
We stopped using Microsoft Teams because it was difficult for Linux users to use. Slack is useful for text messaging and sharing files. It can be convenient for a quick call, but the sound quality is not good. Also, a call between more than two people is not good. Google Meet
Chose Zoom Workplace
Zoom Workplace stacks up better than Microsoft Teams in terms of general meeting capabilities, webinar and live event capabilities, user experience, and how slick it is generally - it's a nicer environment where things feel more intuitive and professional. Teams is laggy and …
Chose Zoom Workplace
I have been using Zoom Workplace from the very beginning. It is something I am used to so suddenly changing to other application were not so comfortable since i know this application were not so comfortable since i know this application too wel and I like all it's features be …
Chose Zoom Workplace
As I said I have been using since my early college days so this is something I know very well compared to these two tools, so when I workplace had this tool in the option I obviously picked this tool and from then it's never let me down and other tool features are very …
Chose Zoom Workplace
I prefer Zoom as AI Companion is included at no extra cost, therefore can be used at a larger scale by the organization.
Chose Zoom Workplace
Zoom Workplace has more features but the fact I need a paid plan for recording and or 1 hour meetings vs Meet being included in my Zoom Workplace plan
Chose Zoom Workplace
Zoom Workplace is more of robust program, however I have found the alternatives to be good as well at no or much less of a cost.
Chose Zoom Workplace
Again, I think Zoom is easier to use, offers more features, and has much better video and audio quality than its competitors. We were able to consolidate tools with Zoom and remain in compliance with our internal security policies. It is also just super easy to use.
Chose Zoom Workplace
Zoom is the mothership of all meeting products. It has stood the test of time through Covid, and all the other platforms are constantly playing catch-up, with features like backgrounds, filters, audio settings, captions, and transcripts. It's great to be able to move camera …
Chose Zoom Workplace
As I mentioned before, Zoom Workplace offers many more options (integration with multiple apps, AI support, high-quality recordings, multi-participant meetings, etc.). Furthermore, since Zoom Workplace is the leading platform, it's easier for my clients and other professionals …
Chose Zoom Workplace
They're usually working the same for us but Zoom Workplace is just easier to access and share to the team.
Chose Zoom Workplace
I prefer the features in Zoom Workplace over the other platforms. The chat feature is better and I can assign licenses.
Chose Zoom Workplace
Better, more stable, technology-agnostic platform that is better suited for Enterprise sales.
Chose Zoom Workplace
Much better audio and video quality, easier-to-use functions like screen sharing, and improved connection.
Chose Zoom Workplace
Zoom features are better, and the layout makes it easier to locate items.
Chose Zoom Workplace
zoom stands out in some features very implicitly. zoom provides an all-in-one solution. Whatever tools I have used earlier, they are also good, but have many limitations. Zoom, I get everything I want in one place. video quality is nice, recording is good, access is good, and …
Chose Zoom Workplace
Cost and easy user interface. customer support is easily reachable. Value for money. User management, Phone management, profile management and storage of cloud recording, which are all located in one single portal which is easy to manage. It can be synced or integrated with …
Chose Zoom Workplace
Zoom is much better for the bigger events and training sessions along with townhalls etc we actually use meet for our internal meetings and general use because Zoom was not as good for that purpose however its been irreplaceable in that area mainly due to the Pigeonhole Live
Chose Zoom Workplace
Zoom has the easiest screensharing. In-call messaging is similar across all platforms. Both Zoom and Teams capture in-call chats, which is very helpful if something was missed on the call, you can go back and find the message. Chime is the most challenging to use, but this …
Chose Zoom Workplace
Battle tested + Popular brand "Zoom", in a nutshell. While MS teams and WebEx are popular in the corporate world, it is Zoom Workplace that has a much broader and overall appeal. Jitsi Meet seems to have the least recall (overall) so far. And given the marginal price …
Chose Zoom Workplace
Ultimately it comes down to Zoom Workplace being more intuitive, the layout of the various buttons such as chat, sharing screen etc
Chose Zoom Workplace
I did not choose Zoom Workplace, my company did.
Chose Zoom Workplace
I wasn't involved in the decision. Overall, I find the user interface better than the alternatives, and the video quality better. I haven't reviewed the differences between platforms in a while. I've personally been a Zoom Workplace user since 2016.
Features
Google ClassroomGoogle MeetZoom Workplace
Learning Management
Comparison of Learning Management features of Product A and Product B
Google Classroom
7.6
60 Ratings
8% below category average
Google Meet
-
Ratings
Zoom Workplace
-
Ratings
Course authoring8.652 Ratings00 Ratings00 Ratings
Course catalog or library7.839 Ratings00 Ratings00 Ratings
Player/Portal7.338 Ratings00 Ratings00 Ratings
Learning content7.641 Ratings00 Ratings00 Ratings
Mobile friendly7.257 Ratings00 Ratings00 Ratings
Progress tracking & certifications7.444 Ratings00 Ratings00 Ratings
Assignments7.558 Ratings00 Ratings00 Ratings
Compliance management7.334 Ratings00 Ratings00 Ratings
Learning administration7.546 Ratings00 Ratings00 Ratings
Learning reporting & analytics7.342 Ratings00 Ratings00 Ratings
Social learning8.451 Ratings00 Ratings00 Ratings
Gamification4.98 Ratings00 Ratings00 Ratings
Single Sign On (SSO) Enabled Learning9.512 Ratings00 Ratings00 Ratings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Google Classroom
-
Ratings
Google Meet
8.9
57 Ratings
12% above category average
Zoom Workplace
8.4
1002 Ratings
1% above category average
High quality audio00 Ratings8.957 Ratings8.7994 Ratings
High quality video00 Ratings9.057 Ratings8.8994 Ratings
Low bandwidth requirements00 Ratings8.943 Ratings00 Ratings
Mobile support00 Ratings8.951 Ratings00 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Google Classroom
-
Ratings
Google Meet
8.5
57 Ratings
7% above category average
Zoom Workplace
8.6
1002 Ratings
3% above category average
Desktop sharing00 Ratings8.657 Ratings9.31001 Ratings
Whiteboards00 Ratings8.438 Ratings00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Google Classroom
-
Ratings
Google Meet
8.1
55 Ratings
1% below category average
Zoom Workplace
8.6
1008 Ratings
2% above category average
Calendar integration00 Ratings8.954 Ratings8.8920 Ratings
Meeting initiation00 Ratings8.854 Ratings9.0982 Ratings
Integrates with social media00 Ratings6.325 Ratings00 Ratings
Record meetings / events00 Ratings8.043 Ratings9.1957 Ratings
Slideshows00 Ratings8.444 Ratings00 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Google Classroom
-
Ratings
Google Meet
8.4
54 Ratings
4% above category average
Zoom Workplace
8.3
871 Ratings
1% above category average
Live chat00 Ratings8.752 Ratings9.0853 Ratings
Audience polling00 Ratings8.234 Ratings00 Ratings
Q&A00 Ratings8.337 Ratings00 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Google Classroom
-
Ratings
Google Meet
8.7
47 Ratings
8% above category average
Zoom Workplace
8.8
860 Ratings
12% above category average
User authentication00 Ratings8.844 Ratings8.7754 Ratings
Participant roles & permissions00 Ratings9.242 Ratings8.6825 Ratings
Confidential attendee list00 Ratings8.333 Ratings00 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Google Classroom
-
Ratings
Google Meet
-
Ratings
Zoom Workplace
7.9
234 Ratings
5% below category average
Hosted PBX00 Ratings00 Ratings7.9111 Ratings
Multi-level Interactive Voice Response (IVR)00 Ratings00 Ratings7.6136 Ratings
Directory of employee names00 Ratings00 Ratings8.2217 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Google Classroom
-
Ratings
Google Meet
-
Ratings
Zoom Workplace
8.0
263 Ratings
6% below category average
Answering rules00 Ratings00 Ratings8.3191 Ratings
Call recording00 Ratings00 Ratings8.7240 Ratings
Call park00 Ratings00 Ratings7.6147 Ratings
Call screening00 Ratings00 Ratings7.7164 Ratings
Message alerts00 Ratings00 Ratings8.0208 Ratings
Business SMS/External Messaging00 Ratings00 Ratings7.9130 Ratings
Voicemail Transcription00 Ratings00 Ratings7.5183 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Google Classroom
-
Ratings
Google Meet
-
Ratings
Zoom Workplace
8.7
290 Ratings
1% above category average
Mobile app for iOS00 Ratings00 Ratings8.6256 Ratings
Mobile app for Android00 Ratings00 Ratings8.8175 Ratings
Unified Communications Platform and Collaboration
Comparison of Unified Communications Platform and Collaboration features of Product A and Product B
Google Classroom
-
Ratings
Google Meet
-
Ratings
Zoom Workplace
8.4
247 Ratings
2% above category average
Centralized communications management00 Ratings00 Ratings8.6198 Ratings
Team messaging00 Ratings00 Ratings8.5214 Ratings
Team document sharing00 Ratings00 Ratings8.2191 Ratings
Call and meeting analytics00 Ratings00 Ratings8.3200 Ratings
Best Alternatives
Google ClassroomGoogle MeetZoom Workplace
Small Businesses
iSpring LMS
iSpring LMS
Score 9.5 out of 10
Intermedia AnyMeeting Pro
Intermedia AnyMeeting Pro
Score 7.2 out of 10
Broadvoice | GoContact
Broadvoice | GoContact
Score 9.3 out of 10
Medium-sized Companies
Schoology Learning
Schoology Learning
Score 8.0 out of 10
JioMeet
JioMeet
Score 9.8 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
Enterprises
Schoology Learning
Schoology Learning
Score 8.0 out of 10
Webex Meetings
Webex Meetings
Score 8.6 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
Google ClassroomGoogle MeetZoom Workplace
Likelihood to Recommend
8.5
(77 ratings)
9.4
(62 ratings)
8.8
(1019 ratings)
Likelihood to Renew
10.0
(4 ratings)
7.0
(6 ratings)
7.6
(25 ratings)
Usability
8.5
(8 ratings)
9.2
(21 ratings)
8.7
(45 ratings)
Availability
9.0
(1 ratings)
-
(0 ratings)
9.1
(2 ratings)
Performance
9.0
(1 ratings)
-
(0 ratings)
9.0
(3 ratings)
Support Rating
1.9
(14 ratings)
9.8
(18 ratings)
6.1
(46 ratings)
In-Person Training
-
(0 ratings)
-
(0 ratings)
9.1
(1 ratings)
Implementation Rating
2.0
(2 ratings)
-
(0 ratings)
6.3
(11 ratings)
Configurability
-
(0 ratings)
-
(0 ratings)
9.1
(2 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
8.6
(2 ratings)
8.0
(13 ratings)
Ease of integration
-
(0 ratings)
-
(0 ratings)
7.3
(2 ratings)
Product Scalability
10.0
(1 ratings)
-
(0 ratings)
9.7
(3 ratings)
Professional Services
-
(0 ratings)
9.0
(1 ratings)
9.2
(8 ratings)
Vendor post-sale
-
(0 ratings)
-
(0 ratings)
9.1
(2 ratings)
Vendor pre-sale
-
(0 ratings)
-
(0 ratings)
7.3
(2 ratings)
User Testimonials
Google ClassroomGoogle MeetZoom Workplace
Likelihood to Recommend
Google
Google Classroom allows teachers to post for daily lessons and assignments. It also allows teachers to be able to communicate with students easily outside of class. Students are able to stay connected and know where to find all information and resources easily in a streamlined manner for all of their classes.
Read full review
Google
If you have a small team, use Google Meet. If you want to have a weekly check-up, use Google Meet. If you want to do a small hosting of conferences — kind of like a webinar, I would say to be very specific — Google Meet is really, really good. So that’s what my recommendations are.
Read full review
Zoom
The features of Zoom workplace is great but one thing they can work on if their costing I feel that's where people opt for other available tool in the market because those are cost effective where as zoom workplace fall on little higher range but even the features they have is really good like after a meeting is done their AI generates an automatic summary of what happened on call which becomes very handy to send MOM to the client.
Read full review
Pros
Google
  • Student-teacher communication - I love using Classroom for this because my students can always go back and check what was on Classroom by looking through the stream. This way they don't have to go dig through emails to find what they're looking for.
  • Posting to multiple classes - I can post the same announcement or assignment to multiple classes at once without having to repeat the process or send separate emails.
  • Streamlining grading - when students turn work in on Classroom, it all goes to one place and then when I'm grading I can open their documents directly from Classroom or my Drive folder. This way, I'm not looking through emails and Google Doc shared files for their assignment.
Read full review
Google
  • I think it's fairly easy to operate. Once people get in, they know where the buttons are and stuff.
  • The chat's good.
  • It does good transcriptions.
  • I like the backgrounds that are available.
  • I like the just overall, I guess the layout is simple and most people know how to use it, which is good.
Read full review
Zoom
  • Audio quality of phone calls is spot on. Calls are clear and crisp.
  • Video quality of video meetings are clear and there aren't any pixelization artifacts that some systems can have.
  • Having AI summaries have been life changing for us. We no longer have to concentrate on note taking, like we did in the past. The summaries are accurate and enable us to put our efforts in the meeting or conversation. Plus, we can save them into our practice management system as required.
Read full review
Cons
Google
  • The content management of the Classroom is not that good. The sub-section for notes, syllabus, or discussion is missing.
  • It doesn't have parental control feature.
  • It converts the excel output into a normal file. All the formulas and pivots got changed into plain text.
Read full review
Google
  • One of the challenges that I see is that whenever we have in a meeting, we won't be able to drop some of the documents that we have. That's one of the big challenges which I see in Google Meet. At that point of time, we either have to Slack or we have to share an email. We cannot do that, like sending that particular document in the Google meet chat.
Read full review
Zoom
  • The new toolbars are not really an improvement over the old ones. Takes time getting used to ..should be in alphabetical order.
  • The chat from breakout rooms should be available separately.
  • it would be nice to be able to record the breakout room.
  • And have separate summaries.
  • Automatic sound from video.
Read full review
Likelihood to Renew
Google
Testing is particularly important in online learning, and Google Classroom falls far short of other learning management systems in this regard. Security is also a concern: while account control is reasonable for the account used with Google Classroom, the person controlling a particular account is often able to, for example, forward or download proprietary materials.
Read full review
Google
This app is still having a lot of redundant features as compared to other industry apps such as Zoom and Webex which offers much more on the functionality side along with the option to have greater user access control to the admin/host of the meetings. A sense of interaction is always found to be missing in Google meet which can be easily adopted in the Zoom
Read full review
Zoom
We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.
Read full review
Usability
Google
Simple design and seamless integration with Google tools and drive, but missing some key features. However, since it is limited in overall functions and ability to truly personalize / customize, it is quite user friendly and easy to set up and get going, other than sending out the code to your course or dropping students in via their gmail account. Users of Google Forms and sites will find the layout similar in design.
Read full review
Google
Google Meet is very easy and simple to use. I can schedule a meeting right on my calendar - it literally takes a few seconds. There is no additional app I have to open to schedule anything. Guests can click on the link easily to join any meetings. 10/10!
Read full review
Zoom
Zoom is made for the non tech office. It has features that can be made to do what you need to run things on a day to day basis. Immediately we we able to get meetings going with remote employees. The ability to be able to add smartphone connected people was a big plus. Zoom met our needs at the time.
Read full review
Reliability and Availability
Google
We have had very little trouble in accessing Google Classroom. Our issues, if any, have risen from our server and not the Google servers.
Read full review
Google
No answers on this topic
Zoom
There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
Read full review
Performance
Google
No answers on this topic
Google
No answers on this topic
Zoom
Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
Read full review
Support Rating
Google
Since this platform is provided by Google, the technical support is better than any others, and we are not required to bother about the space constraints for adding the contents. If we have a good uninterrupted internet facility we can access Google Classroom without any delay or lag. They have app support in both Android and iPhone.
Read full review
Google
Google does a great job of providing tech support for this product, as it does many others. Similarly, Google has FAQs that cover a large amount of issues faced by users. Problems have not persisted in our use of this product. Problems are resolved quickly and easily, with or without personal Google support.
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Zoom
Because I got a response right away, and was assigned one specific individual to work with me from the beginning to the resolution. I had an actual email address and direct contact with this person without having to start over and over every time I contacted Zoom - this singular individual remained attentive and was well informed on the subject matter and quite able to resolve my needs.
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Implementation Rating
Google
It was relatively easy to implement due to the simplicity of the platform. Even our more technology challenged teachers found it easy to get started with Google Classroom.
Read full review
Google
No answers on this topic
Zoom
If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
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Alternatives Considered
Google
I haven't tested or evaluated another digital classroom website or application. I feel like Google Classroom is convenient for many reasons such as compatibility to Google docs, slides, etc. I also love the ability to link to YouTube and other sites. I don't know if there would be a site that is easier to maneuver.
Read full review
Google
The main positive feature in Google Meet over Zoom to me is the fact that Google meet can be seamlessly deployed in the browser with its full functionality. Unlike Zoom for which you need to download an extra application to use. This consequently makes workflow smooth when transitioning between something like emails and taking part in a meeting.
Read full review
Zoom
Zoom Workplace is typically on the more expensive end against other options, but it's the industry leader for a reason. It has the most brand credibility by far, but that doesn't mean it's perfect. There are limitations when it comes to technical performance, customization and video/audio quality. I prefer Slack myself for communication apps, but Zoom Workplace is a good alternative.
Read full review
Contract Terms and Pricing Model
Google
No answers on this topic
Google
I wasn't involved in the unit pricing factor. So far I used Google meet in the office where I got access to all these Google applications including the Google Meet feature. So I wasn't involved much in this pricing factor of Google Meet and also regarding the contact terms of the product.
Read full review
Zoom
The billing and price model is really fair for so many functions that they offer, our remote work requires each of the features that Zoom offers, so accepting payment for a tool like this is the least we can do. I like that billing arrives on time and that they offer opportunities and payment times.
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Scalability
Google
It is very easy to push out this program across our buildings. Teachers are able to use it without much trouble.
Read full review
Google
No answers on this topic
Zoom
Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
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Professional Services
Google
No answers on this topic
Google
This is very good in the professional services as I started using this first for the professional service only. While using this Google Meet itself gives a professional feel as the UI works in a professional way. The video background modification, multi-screen feature, and some other features help in professional service.
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Zoom
Zoom is perfect for our business. We use it to video chat with prospective clients. The name recognition alone gives us credibility and it is very easy to screen share and send content out.
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Return on Investment
Google
  • Students are able to continue learning in a remote environment
  • Parents have a single, consistent organization structure to make it easy to track assignments and progress for multiple children
  • Much better solution than the quickly assembled Zoom-and-gloom of the previous spring when school abruptly went remote with no planning
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Google
  • Negative: on each webinar someone from our team had to write manually the people that were participating and after that matching it with the registered people list. We wasted time. It could be easily resolved by adding the export list feature
  • Positive: Collaboration and internal meetings. Calendar integration helps us save time.
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Zoom
  • Cost savings and improvement of call routing switching from land line to Zoom soft phone technology (moved from Verizon)
  • The Business license platform is always evolving and including new technology and tools - without raising our prices - a great business model
  • We were able to drop our separate service for after hours / on-call services and created IVR/queues for handling after hours calls
  • Integration with Outlook and Salesforce and proven to be a time saver for scheduling events and meetings
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ScreenShots

Zoom Workplace Screenshots

Screenshot of an example collaboration feature. These are used to:
Transcribe, summarize, and capture action items with AI Companion from your in-person meetings.
Improve visibility and alignment by sharing emails to chats
Elevate a chat to a meeting or phone call to get to resolution faster. 
Continue meeting conversations and easily access shared information in Team Chat.Screenshot of an example of Zoom's productivity features. These features are used to:
Improve productivity across teams, locations, and time zones.
Organize project deliverables and assets in a centralized, collaborative doc.
Collaborate and map out projects visually on a whiteboard.
Jumpstart brainstorming sessions using AI and templates.
Gather valuable team input for well-informed decision-making with surveys and polls.
Stay on top of action items surfaced from across Zoom Workplace.Screenshot of some additional collaboration features. These are used to:
Optimize office experiences and in-person time.
Make sure remote participants feel connected with what is going on in the room.
Collaborate across remote and in-person teams on a virtual whiteboard.
Easily know and identify who is in the room and who is speaking in a Zoom Room with smart name tags and smart speaker tags.Screenshot of an example of Zoom's AI companion. This feature is used to streamline communications, improve productivity, increase employee engagement, and optimize flexible work.Screenshot of additional AI Companion features. The tools is also used to:
Launch internal campaigns.
Deliver visually rich updates with live streams, billboards, and videos.
Ensure critical comms are never missed with read receipts.
Send updates to deskless workers with Workvivo TV and Chat.