GoTo Meeting vs. RingCentral Video

I provide regular training as a big portion of my job. There is weekly training with an infinite number of users in attendance on any given date—GoTo Meeting is not the best option for this because I would have to mute users as they join the meeting. However, I also provide frequent training sessions to a small number of users that feature more individualized content, and having them able to mute/unmute at will is a better fit for a smaller group with in-depth materials.

Incentivized

I would recommend RingCentral Video if a user or company is currently using RingCentral Meetings and is concerned with the security implications of using a Zoom-based platform. I would also recommend it if they are using O365 or G Suite presently. I would not recommend RingCentral Video if they are using MS Exchange on-prem. RingCentral Video is not as good as RingCentral Meetings, at present. It's also not as good as other meeting software, such as Cisco Webex.

• Excellent audio and video quality.
• Functional and easy-to-use screen-sharing feature for product demonstrations and presentations.
• Possibility of recording meetings that we can later review and share with those who could not attend.
• Possibility of managing the microphone of the participants in host mode so as not to disturb the entire event.

Incentivized

• Audio quality is always good if we have good internet.
• Sharing the screen is easy and simple for every user.
• Reliability, as all the conference software we need to make sure it's there whenever we need it.

Incentivized

• We occasionally experience slow performance during screen sharing.
• The help center should have detailed tutorials on commonly asked FAQs and also to initially set up the profile.
• One of my initial thoughts regarding recordings was to edit them in the future when the product changes.

Incentivized

• Sometimes, RingCentral Video does not allow users to join a call without the desktop/mobile app.
• Call recording data is limited to past six months only.
• The new desktop has some glitches.

Incentivized

We used other software like goto meetings but found it best because of its user friendly interface and easy interfacing. It helped us in COVID and now we can say we are depending on it and love it. We recommend it to our friends company and they are also using it. It is very affordable and easy to integrate with system

Incentivized

The simplicity of GoToMeetings desktop, mobile, and web-based applications make it a very robust and user-friendly meeting solution. At times, it may be more complex than needed, but it is nice to have so many features that can be used if needed. Once installed, it is very easy to use and navigate.

Incentivized

Easy to use once it has been set up and onboarded with your company. Once you learn how to use all of the various features and dial out to other countries, it is a great product and in my opinion, superior to some of its competitors on the market currently.

Incentivized

This application has always been available. Never an issue

Incentivized

This application is fast. Loads fast, no stall

Incentivized

When we have issues, they seem to respond quickly and do everything they can to help us. They have even tried to find other ways we could get more use out of their product, or improve the way we are currently using it. Overall, their support has been fairly good for us.

Incentivized

Did not require support

Incentivized

It was very easy and self-explanatory.

Incentivized

Many times, it seems like GoTo Meeting requires less bandwidth to run. We noticed with a few test machines that if you have over twenty video streams, this product could handle the load better than if we used Microsoft Teams and had many video streams.

Incentivized

RingCentral Video works basically as well as Google, Skype, and Zoom, however, those apps are more well known and much more industry standards. That is why we prefer them however we do use RingCentral as the backup and for some clients who prefer it for one reason or another. It is firmly on the second tier of options, but it is solid nonetheless.

Incentivized

• Any collaboration app these days are now a great addition for those organizations which have more than one office and they need to collaborate with each other.
• GoTo Meeting can contribute to cost savings by reducing the need for extensive travel, accommodation, and related expenses associated with in-person meetings especially in case like us as we have multiple branches.

Incentivized

• It gets the job done and we have probably saved a nominal amount bc we use other features as well compared to competitors

Incentivized