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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GoTo Meeting

    Score8.5 out of 10
    N/AFrom GoTo (formerly LogMeIn), GoToMeeting is an online meeting, desktop sharing, and video conferencing software that enables users to connect via the internet. It hosts a suite of online meeting tools, including real-time screen sharing and integrated audio.

    $12

    per month

    Webex Calling

    Score8.8 out of 10
    N/AWebex Calling is Cisco’s flagship cloud calling solution with over 12 million users worldwide. It delivers an enterprise-grade calling experience that enables customers to replace PBX hardware with a cloud calling solution. Webex Calling's connectivity and collaboration experience includes calling, meetings, messaging, contact center, and integrated devices.

    $17

    per month per user

    Pricing
    GoTo MeetingWebex Calling
    Editions & Modules
    Professional
    $12.00
    Per Organizer / Per Month for 150 Participants [billed annually]
    Business
    $16.00
    Per Organizer / Per Month for 250 Participants [billed annually]
    Enterprise
    Custom Pricing
    3,000 Participants
    Webex Call
    $17
    per month per user
    Webex Suite: Meet + Call
    $25
    per month per user
    Webex Enterprise
    Contact Sales
    Cisco Unified Communications Manager
    Contact Sales
    Offerings
    Pricing Offerings
    GoTo MeetingWebex Calling
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsPricing available by monthly or annual subscription, with discounts for annual commitments.Discount available for annual pricing.
    More Pricing Information
    Community Pulse
    GoTo MeetingWebex Calling
    Considered Both Products
    GoTo formerly LogMeIn
    Chose GoTo Meeting
    Cisco Webex Calling is just a mess. They are a company that got too big for their britches and forgot about the client. New updates are less useful. GoToMeeting remembers that at the end of the day, the customer pays their bills. They listen to feature suggestions. The UI is …
    Incentivized
    Chose GoTo Meeting
    GoTo Meeting was the one, which in the period of pandemic and thus need, offered the best price. Not absolutely, but it was not necessary to reorganize the structure and require a great effort from IT. Moreover it was immediately accepted by the teams and well implemented in …
    Incentivized
    Chose GoTo Meeting
    GoTo Meeting is in the middle of the pack. The reason we utilized GoTo Meeting is because it was originally Jive. Jive was in our backyard, we knew the owner. When it was Jive, it worked great. We helped contribute to the jive applications, we used it for free for them and we …
    Incentivized
    Chose GoTo Meeting
    When exploring virtual meeting solutions, we evaluated alternatives such as Zoom and Microsoft Teams. GoTo Meeting stood out for its user-friendly interface, robust features, and a reputation for reliability, making it the preferred choice for our organization's diverse virtual …
    Incentivized
    Chose GoTo Meeting
    GoTo Meeting is a real-time meeting platform that works in an extraordinary way, adjusting to the needs of each team, they are meetings that we easily start with just one click, meetings that allow us to get closer to colleagues, clients, employees, teammates, partners and …
    Incentivized
    Chose GoTo Meeting
    select GoTo Meeting because I really like this software because it allows me to turn any room into a smart meeting space with ease of use and configuration with integrations that provide reliability, I love that it offers a visually pleasing interface and flexible features …
    Incentivized
    Chose GoTo Meeting
    I have always thought of Webex and Skype for Business more for their conference calling services, although I suppose that they both now have very similar features to GoToMeeting. I believe GoToMeeting is a more robust meeting platform with the features necessary to offer a true …
    Incentivized
    Chose GoTo Meeting
    GoToMeeting is a user-friendly platform suitable for small team conferences or webinars with numerous attendees. Most participants are familiar with its features; newcomers easily manage the learning curve.
    Incentivized
    Chose GoTo Meeting
    The interface and management are really easy with GoToMeeting and it's a huge advantage as an administrator. We do use other tools as well if clients require it and we do also have Skype for Business and teams as a part of our standard office package. But GoToMeeting has just …
    Incentivized
    Chose GoTo Meeting
    It offers all of the basic functionalities and is very user friendly. Pricing stacks up fair and could easily service a mid size company with nationwide locations.
    Incentivized
    Chose GoTo Meeting
    GoToMeeting has some features that other conference software didn't offer. One would be the anonymous user list. When doing webinars, it is important to hide the participants due to privacy reasons. GoToMeeting is also very userfriendly and easier to navigate than other …
    Incentivized
    Cisco
    Chose Webex Calling
    Cisco has a institutional good will in terms of being a Cisco brand.
    Incentivized
    Chose Webex Calling
    Webex has more features than Zoom .
    Incentivized
    Chose Webex Calling
    Have more advance feature for a business and Integrated great for Contact Center services.
    Incentivized
    Chose Webex Calling
    We did not find GTM very user-friendly, and our package at the time did not have as many tools as Webex Calling does.
    Incentivized
    Chose Webex Calling
    Select Webex Calling because it is a necessary and helpful communications software that works in our favor and that of our business, it is a tool that works perfectly to keep us connected through the screen, audio and video screen sharing with our colleagues, employees, and …
    Incentivized
    Chose Webex Calling
    Cisco has superior quality all around, especially with voice and talk.
    Incentivized
    Chose Webex Calling
    They are industry leaders and when you have a champion of networking equipment backing up the product, you can be sure that the product is built from the right mindset. They have competitive prices, an easy to use UI and the best technical support which enables a company to …
    Incentivized
    Key User Insights
    Would buy again
    84%
    Would buy again
    260 Answers
    92%
    Would buy again
    187 Answers
    Delivers good value for the price
    92%
    Delivers good value for the price
    239 Answers
    97%
    Delivers good value for the price
    169 Answers
    Happy with the feature set
    90%
    Happy with the feature set
    277 Answers
    96%
    Happy with the feature set
    196 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    185 Answers
    94%
    Lived up to sales and marketing promises
    127 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    222 Answers
    97%
    Implementation went as expected
    142 Answers
    Features
    GoTo MeetingWebex Calling
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of GoTo Meeting and Webex Calling
    Feature
    GoTo Meeting
    8.1
    406 Ratings
    2% above category average
    Webex Calling
    8.8
    51 Ratings
    4% above category average
    High quality audio8.8406 Ratings8.851 Ratings
    High quality video8.7399 Ratings8.749 Ratings
    Low bandwidth requirements7.0374 Ratings00 Ratings
    Mobile support8.0321 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of GoTo Meeting and Webex Calling
    Feature
    GoTo Meeting
    8.2
    397 Ratings
    3% above category average
    Webex Calling
    8.9
    49 Ratings
    4% above category average
    Desktop sharing8.2397 Ratings8.949 Ratings
    Whiteboards8.1271 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of GoTo Meeting and Webex Calling
    Feature
    GoTo Meeting
    8.1
    398 Ratings
    1% below category average
    Webex Calling
    9.1
    49 Ratings
    6% above category average
    Calendar integration8.0354 Ratings9.146 Ratings
    Meeting initiation8.4385 Ratings9.147 Ratings
    Integrates with social media7.7197 Ratings00 Ratings
    Record meetings / events8.1361 Ratings9.146 Ratings
    Slideshows8.1311 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of GoTo Meeting and Webex Calling
    Feature
    GoTo Meeting
    8.3
    367 Ratings
    3% above category average
    Webex Calling
    9.1
    43 Ratings
    9% above category average
    Live chat8.3357 Ratings9.143 Ratings
    Audience polling8.1260 Ratings00 Ratings
    Q&A8.4284 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of GoTo Meeting and Webex Calling
    Feature
    GoTo Meeting
    8.1
    367 Ratings
    0% above category average
    Webex Calling
    9.0
    46 Ratings
    13% above category average
    User authentication8.0329 Ratings8.946 Ratings
    Participant roles & permissions8.2353 Ratings9.243 Ratings
    Confidential attendee list8.2289 Ratings00 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of GoTo Meeting and Webex Calling
    Feature
    GoTo Meeting
    -
    Ratings
    Webex Calling
    7.2
    192 Ratings
    16% below category average
    Hosted PBX00 Ratings8.4146 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings5.1105 Ratings
    Directory of employee names00 Ratings8.9180 Ratings
    Call Management
    Comparison of Call Management features of GoTo Meeting and Webex Calling
    Feature
    GoTo Meeting
    -
    Ratings
    Webex Calling
    8.3
    193 Ratings
    5% below category average
    Answering rules00 Ratings8.6175 Ratings
    Call recording00 Ratings8.7168 Ratings
    Call park00 Ratings8.4163 Ratings
    Call screening00 Ratings8.5154 Ratings
    Message alerts00 Ratings7.5125 Ratings
    Business SMS/External Messaging00 Ratings8.430 Ratings
    Online Fax00 Ratings8.220 Ratings
    Voicemail Transcription00 Ratings8.243 Ratings
    Mobile apps
    Comparison of Mobile apps features of GoTo Meeting and Webex Calling
    Feature
    GoTo Meeting
    -
    Ratings
    Webex Calling
    8.3
    185 Ratings
    6% below category average
    Mobile app for iOS00 Ratings8.4168 Ratings
    Mobile app for Android00 Ratings8.3152 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of GoTo Meeting and Webex Calling
    Feature
    GoTo Meeting
    -
    Ratings
    Webex Calling
    8.8
    50 Ratings
    3% above category average
    Centralized communications management00 Ratings9.047 Ratings
    Team messaging00 Ratings9.047 Ratings
    Team document sharing00 Ratings8.743 Ratings
    Call and meeting analytics00 Ratings8.648 Ratings
    Best Alternatives
    GoTo MeetingWebex Calling
    Small Businesses
    ClickMeeting
    Score9.5 out of 10
    Broadvoice | GoContact
    Score9.1 out of 10
    Medium-sized Companies
    JioMeet
    Score9.8 out of 10
    8x8 Work
    Score8.7 out of 10
    Enterprises
    Webex Meetings
    Score8.7 out of 10
    Avaya Aura
    Score7.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GoTo MeetingWebex Calling
    Likelihood to Recommend
    8.3
    (441 ratings)
    8.8
    (214 ratings)
    Likelihood to Renew
    7.5
    (51 ratings)
    8.6
    (8 ratings)
    Usability
    4.9
    (35 ratings)
    9.3
    (12 ratings)
    Availability
    9.1
    (2 ratings)
    9.3
    (2 ratings)
    Performance
    9.1
    (2 ratings)
    9.3
    (2 ratings)
    Support Rating
    7.6
    (52 ratings)
    8.7
    (5 ratings)
    In-Person Training
    -
    (0 ratings)
    8.2
    (1 ratings)
    Online Training
    7.3
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.9
    (8 ratings)
    -
    (0 ratings)
    Configurability
    4.5
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    3.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.0
    (1 ratings)
    8.7
    (2 ratings)
    Vendor post-sale
    4.0
    (1 ratings)
    8.2
    (1 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    8.2
    (1 ratings)
    User Testimonials
    GoTo MeetingWebex Calling
    Likelihood to Recommend
    GoTo formerly LogMeIn
    I provide regular training as a big portion of my job. There is weekly training with an infinite number of users in attendance on any given date—GoTo Meeting is not the best option for this because I would have to mute users as they join the meeting. However, I also provide frequent training sessions to a small number of users that feature more individualized content, and having them able to mute/unmute at will is a better fit for a smaller group with in-depth materials.
    Incentivized
    Read full review
    Cisco
    easy to set up, fewer failure points, and it is all in the same location as the rest of the tenant configurations. Lots of PSTN providers are available and options to choose from. easier to create routing, but at the same time, simplified all the rules needed in CUCM. Great way to see all users, devices, and licenses. Call analytics needs improvement, but otherwise it's a great product.
    Incentivized
    Read full review
    Pros
    GoTo formerly LogMeIn
    • Excellent audio and video quality.
    • Functional and easy-to-use screen-sharing feature for product demonstrations and presentations.
    • Possibility of recording meetings that we can later review and share with those who could not attend.
    • Possibility of managing the microphone of the participants in host mode so as not to disturb the entire event.
    Incentivized
    Read full review
    Cisco
    • Has clients for multiple platforms and devices
    • Uses existing network connections instead of hardwired phone lines
    • Client can be consolidated with other communications methods (Slack, Zoom, Chat) in one place
    • Client is simple to use
    • Client integrates with remainder of physical phone system for special cases (university main reception number, for instance)
    • Handles call routing to different locations well
    • Integrates with existing computer audio (for instance, Apple AirPods)
    Incentivized
    Read full review
    Cons
    GoTo formerly LogMeIn
    • We occasionally experience slow performance during screen sharing.
    • The help center should have detailed tutorials on commonly asked FAQs and also to initially set up the profile.
    • One of my initial thoughts regarding recordings was to edit them in the future when the product changes.
    Incentivized
    Read full review
    Cisco
    • Webex Calling supports limited codecs that are generally accepted all over the world but it would be good to see if they add transcoding support.
    • The local gateway option is designed more for on premise PBX communication. It would be good to see if it is developed more as a local PSTN breakout where local SIP trunk or local PRI is terminated.
    • We would like to see more of the dial plan features like CLI manipulation, translation, etc.
    Incentivized
    Read full review
    Likelihood to Renew
    GoTo formerly LogMeIn
    We used other software like goto meetings but found it best because of its user friendly interface and easy interfacing. It helped us in COVID and now we can say we are depending on it and love it. We recommend it to our friends company and they are also using it. It is very affordable and easy to integrate with system
    Incentivized
    Read full review
    Cisco
    The service can be intermittent and the call forwarding feature will not always work perfectly. There will be periods of time where the calling feature will not work at all and people on the other end can hear me but I am unable to hear them. It also requires a fairly strong signal which can be an issue if you work somewhere remote or a building without much service.
    Incentivized
    Read full review
    Usability
    GoTo formerly LogMeIn
    The simplicity of GoToMeetings desktop, mobile, and web-based applications make it a very robust and user-friendly meeting solution. At times, it may be more complex than needed, but it is nice to have so many features that can be used if needed. Once installed, it is very easy to use and navigate.
    Incentivized
    Read full review
    Cisco
    Cisco Webex Calling is an outstanding cloud collaboration that includes enterprise-grade cloud phone system designed for the modern hybrid workplace. Webex Calling integrates calling, messaging, and meetings into a single, intuitive platform, empowering your teams with unparalleled flexibility and productivity. Benefit from advanced features like HD audio and video, voicemail to email, call forwarding, and intelligent call routing, ensuring crystal-clear communication and efficient workflows from any device, anywhere. Webex Calling prioritizes security and reliability, offering redundant data centers and end-to-end encryption to safeguard your conversations. Its scalable architecture effortlessly adapts to your envolving business needs, providing a future-proof communication foundation. Enhance collaboration and streamline operations with a solution that's not just a phone system, but a comprehensive communication hub.
    Incentivized
    Read full review
    Reliability and Availability
    GoTo formerly LogMeIn
    This application has always been available. Never an issue
    Incentivized
    Read full review
    Cisco
    I've not actually had it ever be unavailable when I needed to use it. As mentioned before, a network outage would take it down, but we have redundant systems for our network connections with automatic failover.
    Incentivized
    Read full review
    Performance
    GoTo formerly LogMeIn
    This application is fast. Loads fast, no stall
    Incentivized
    Read full review
    Cisco
    I don't really see this impacting any other system performance at all. The client is very light use on resources, even on my iPhone. I don't know what else it connects to behind the scenes other then the campus directory, but I haven't seen or heard of any impacts. It seems fairly self contained except for wherever it interfaces with the general telephone system connectivity outside the campus.
    Incentivized
    Read full review
    Support Rating
    GoTo formerly LogMeIn
    When we have issues, they seem to respond quickly and do everything they can to help us. They have even tried to find other ways we could get more use out of their product, or improve the way we are currently using it. Overall, their support has been fairly good for us.
    Incentivized
    Read full review
    Cisco
    I have been working for a long time with Cisco as a provider and also Cisco TAC and Cisco Support Engineers. The support starts right beforehand in the documentation of the product you are interested in. From the start you have a good, complete, and detailed and easy to read datasheet and there's always someone available to answer any questions.
    Read full review
    In-Person Training
    GoTo formerly LogMeIn
    No answers on this topic
    Cisco
    We did it inhouse for our teams
    Incentivized
    Read full review
    Implementation Rating
    GoTo formerly LogMeIn
    It was very easy and self-explanatory.
    Incentivized
    Read full review
    Cisco
    No answers on this topic
    Alternatives Considered
    GoTo formerly LogMeIn
    Many times, it seems like GoTo Meeting requires less bandwidth to run. We noticed with a few test machines that if you have over twenty video streams, this product could handle the load better than if we used Microsoft Teams and had many video streams.
    Incentivized
    Read full review
    Cisco
    The company uses Microsoft Teams. They do use Microsoft Teams right now and for a long time a lot of the different practices have been using on-premise, contact Call Manager and Unified Communications Express. But Cisco WebEx, the cloud-based product is one of the new ones. And some of our other site practices are also using RingCentral. So cloud calling is not new to the company. For those of us who are familiar with Cisco products, the transition to WebEx calling is not as difficult as it might be for some other products. Going from on-prem to RingCentral, there is more of a learning curve with.
    Incentivized
    Read full review
    Scalability
    GoTo formerly LogMeIn
    No answers on this topic
    Cisco
    So far it has been very reliable, with very little down time that was associated with the product itself. We have had network outages due to external factors such as construction cutting a fiber link, but other than that kind of thing not much for failures.
    Incentivized
    Read full review
    Return on Investment
    GoTo formerly LogMeIn
    • Any collaboration app these days are now a great addition for those organizations which have more than one office and they need to collaborate with each other.
    • GoTo Meeting can contribute to cost savings by reducing the need for extensive travel, accommodation, and related expenses associated with in-person meetings especially in case like us as we have multiple branches.
    Incentivized
    Read full review
    Cisco
    • Certainly when it comes to my client base, they certainly understand the benefits of the full end-to-end, Cisco stack. And when I talk about a calling platform in regards to it simply being a call from one end to another or a message from one end to another, Cisco provides so much more because it enables all that AI and I guess analytical data of which the endpoints cover. So when it comes to integrating with a meeting room experience and you're in a meeting room that can cater for up to 20 people, but say for example, only two or three people on average utilize that room, that type of safe spacing information gets transmitted into other business decisions that can benefit the business from an ROI perspective such as rearranging the interior design to create better outcomes for worker experiences. So much more than just a calling platform.
    Incentivized
    Read full review
    ScreenShots

    GoTo Meeting Screenshots

    Screenshot of GoTo App - Create Meeting (Out of Session)Screenshot of GoTo App - Join Meeting (Out of Session)Screenshot of GoTo App - Meeting (In Session)Screenshot of GoTo App - Mobile Meetings (Out of Session)Screenshot of GoTo App - Screen Share Meeting (In Session)

    Webex Calling Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot