What users are saying about
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Top Rated
350 Ratings
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Top Rated
1532 Ratings

GoToWebinar

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Top Rated
350 Ratings
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Score 8.2 out of 100

TeamViewer

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Top Rated
1532 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

GoToWebinar

For professional training, I would recommend it. I'm not really certain what other scenarios this is best-suited for, as it's not very handy or practical for anything in a more casual or entertainment-based setting. So for the purposes of professional development (which again is the field I am utilizing it), I'm not really sure what else out there is better works better than GoToWebinar/GoToMeeting.
Casey Wright | TrustRadius Reviewer

TeamViewer

Teamviewer is best suited for any team who can afford their commercial licensing costs and have a good enough bandwidth to support its connection for a seamless work experience. It could be a bit pocket heavy for small team sizes where budget is stringent and if budget is a problem, then one should look at other cheaper options
Rahul Dhangar | TrustRadius Reviewer

Feature Rating Comparison

Reporting & Analytics

GoToWebinar
7.4
TeamViewer
Dashboards
GoToWebinar
7.4
TeamViewer
Data exportability
GoToWebinar
7.4
TeamViewer

Performance & Compatibility of Online Events Software

GoToWebinar
7.8
TeamViewer
High quality audio
GoToWebinar
8.2
TeamViewer
Mobile support
GoToWebinar
7.6
TeamViewer

Online Meetings / Events

GoToWebinar
8.1
TeamViewer
Calendar integration
GoToWebinar
8.4
TeamViewer
Record meetings / events
GoToWebinar
8.8
TeamViewer
Slideshows
GoToWebinar
8.4
TeamViewer
Event registration
GoToWebinar
8.4
TeamViewer

Online Events Collaboration

GoToWebinar
8.5
TeamViewer
Audience polling
GoToWebinar
8.4
TeamViewer
Q&A
GoToWebinar
8.3
TeamViewer

Online Events Security

GoToWebinar
8.3
TeamViewer
Participant roles & permissions
GoToWebinar
8.1
TeamViewer
Confidential attendee list
GoToWebinar
8.8
TeamViewer

Online Events Marketing

GoToWebinar
7.1
TeamViewer
Branding options
GoToWebinar
6.8
TeamViewer
Integration to Marketing Automation
GoToWebinar
7.4
TeamViewer

Remote Administration

GoToWebinar
TeamViewer
8.5
Screen sharing
GoToWebinar
TeamViewer
9.2
File transfer
GoToWebinar
TeamViewer
8.7
Instant message
GoToWebinar
TeamViewer
8.4
Secure remote access with Smart Card authentication
GoToWebinar
TeamViewer
8.4
Access to sleeping/powered-off computers
GoToWebinar
TeamViewer
8.0
Over-the-Internet remote session
GoToWebinar
TeamViewer
9.0
Initiate remote control from mobile
GoToWebinar
TeamViewer
8.4
Remote management of servers & workstations
GoToWebinar
TeamViewer
9.0
Remote Active Directory® management
GoToWebinar
TeamViewer
8.6
Centralized management dashboard
GoToWebinar
TeamViewer
8.1
Session record
GoToWebinar
TeamViewer
8.5
Annotations
GoToWebinar
TeamViewer
8.3
Monitoring and Alerts
GoToWebinar
TeamViewer
8.1
Multi-platform remote control
GoToWebinar
TeamViewer
8.7

Pros

GoToWebinar

  • Good quality of audio and video during webinars. GoToWebinar uses multiple connections at the same time, which I assume is the reason for this high bandwidth. Rarely any complaints about the quality of the connection, few dropped attendees.
  • Quality of the recordings is good, and I like the fact that the original recording is on my local hard drive.
  • I've had to call support on several occasions, and I appreciate the fact that it's available 24/7.
  • The ability to have multiple organizers and presenters is well done and easy to use.
  • Letting the attendees download handouts during the session is a nice extra touch.
Ken Dwight | TrustRadius Reviewer

TeamViewer

  • Sharing a screen via TeamViewer is generally very responsive, even if the internet connection (on either the client or host side) isn't great. TeamViewer seems to use an adaptive compression algorithm, that will sacrifice some screen clarity for a more responsive and pleasurable experience.
  • TeamViewer includes a built-in file sharing mechanism that allows for the easy and secure transfer of files from host to client (or vice versa).
  • During the initial install of TeamViewer, you can set it up to "run-only." As in, it will not actually install itself on the computer but will allow for a one-time use remote session. This is ideal for a quick tech support session where the client doesn't want to, or can't, fully install TeamViewer.
  • TeamViewer is a very secure platform, providing multiple layers of security. First, the only way to connect to a client is by knowing the client's machine id - a 9 or 10 digit randomly generated number created on install. In addition, for one-time connection, a randomly generated pin is created on each use. This pin can be set as a simple 4 digit pin, up to a 10 digit strong password including uppercase, lowercase, number and non-alphanumeric characters. In addition, TeamViewer is initially set NOT to open upon login - meaning the computer is not accessible until TeamViewer is manually opened on the client computer.
  • TeamViewer can be used as both an on-demand screen sharing platform - wherein a client only opens TeamViewer when someone needs to get on remotely, and promptly closes it afterward - as well as an always-on screen sharing system. TeamViewer can be set to open automatically at login, and run in the background. A "personal password" can then be created for unattended access - this password can be as strong or as weak as you choose. One the password is set, you can connect to your computer remotely via TeamViewer at any time by knowing the machine ID and the personal password.
  • Initial setup of TeamViewer is a fairly simple procedure, especially useful when talking a client on how to install it over the phone.
  • While screen sharing is TeamViewer's bread and butter, it also includes a plethora of other features including file sharing as well as both video and audio sharing (great for remote tech support).
  • With a TeamViewer account, multiple computers can be logged in via the account and easily accessible within an instance of TeamViewer.
  • TeamViewer is truly cross-platform, with version for Mac, Windows and Linux, as well as for mobile OSs such as iOS and Android.
  • A personal license is free.
Aaron Pinsker | TrustRadius Reviewer

Cons

GoToWebinar

  • Private pop-up notifications when questions are received by attendees. I sometimes miss new questions if I'm viewing the attendee list
  • Allow us to schedule a similarly themed webinar for months at a time, without all having to be listed on one landing page
  • Enable panelists to answer questions, start polls, etc. - give panelists more flexibility
Rebecca Sherman | TrustRadius Reviewer

TeamViewer

  • - A difficulty that we have experienced in the company and that has been detected with each stumble that has been had, is the fact that the different versions are not compatible with each other, so if some user accidentally updates his version (very normal fact ), compatibility problems are generated that have caused our support department to have to communicate with each user who is under that condition to ask him to delete the new version, and then reinstall the correct version.
  • Although it really does not have to be a limitation, the software does not have the functionality to work through proxy servers, which could become a limiting factor of some relevance for those who want to take care of "their presence" when working in an open network.
Rafael Becemberg | TrustRadius Reviewer

Likelihood to Renew

GoToWebinar

GoToWebinar 6.4
Based on 2 answers
Our largest issue with GoTo have been the limitations on recording and using recordings to host a webinar, and the biggest of those is the ability to record. We have had most of our webinars recorded successfully, but when it failed to save, it failed in a big way. Their customer service team was there to help, but they were unable to truly fix the problem.There are, of course, other providers, but as we are still seeing where hosted webinars fit in our marketing strategy, cost is an important factor. Since our company already uses GoToMeeting, it makes more sense for us to stay with the entire suite of products, especially while we are testing the strategy as a whole.
Samantha Safin | TrustRadius Reviewer

TeamViewer

TeamViewer 9.1
Based on 40 answers
As long as I continue to provide remote support for my clients, it's a no brainier. For what I pay out, I probably make it back tenfold in the ability to provide remote support from wherever and whenever. Not to mention the saved gas money for a fix that only takes 5 minutes but it takes you 20 minutes to get there. As my business continues to grow, and I support more and more clients, my need for TeamViewer will only grow.
Justin Kuhlman | TrustRadius Reviewer

Usability

GoToWebinar

GoToWebinar 8.5
Based on 101 answers
GoToWebinar is a little bit difficult to learn how to use. I believe it was designed by engineers and not by an end-user experience expert. I would recommend having a techy person on your team handle the set-up and all the integrations you need for GoToWebinar. There are plenty of helpful video tutorials on YouTube. Still, if you're the type of person that finds it difficult connecting multiple pieces of software to work together in automation, then it may be best to outsource or delegate that task.
Andy Ryan | TrustRadius Reviewer

TeamViewer

TeamViewer 9.4
Based on 17 answers
TeamViewer is a system that is very easy to understand and grasp the concept of which is a very nice thing because users that don't have much technology and computer background can use the system easily. While being easy to understand for the average user, it doesn't lose the functionality and features that IT people love to see with software that makes it easier for us to do our jobs.
Jordan Paquette | TrustRadius Reviewer

Reliability and Availability

GoToWebinar

No score
No answers yet
No answers on this topic

TeamViewer

TeamViewer 8.0
Based on 2 answers
It's usually without problem, but we have had connectivity issues on occasion.
Mike Robinson | TrustRadius Reviewer

Performance

GoToWebinar

No score
No answers yet
No answers on this topic

TeamViewer

TeamViewer 9.0
Based on 2 answers
The application is built on VNC which is a very stable technology.
Mike Robinson | TrustRadius Reviewer

Support Rating

GoToWebinar

GoToWebinar 9.2
Based on 2 answers
No answer on this topic is available.

TeamViewer

TeamViewer 8.5
Based on 26 answers
As I said earlier, TeamViewer is safe, has a lightweight, beautiful, and easy-to-use graphical user interface for all our employees. Remote access is easy to do and always solves any open problem in so-called technicians. A grade of 10 is for all of that. It is a tool that we recommend for anyone who wants to use something reliable and functional.
João Mauricio | TrustRadius Reviewer

Online Training

GoToWebinar

No score
No answers yet
No answers on this topic

TeamViewer

TeamViewer 8.9
Based on 2 answers
I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
Jordan Paquette | TrustRadius Reviewer

Implementation Rating

GoToWebinar

No score
No answers yet
No answers on this topic

TeamViewer

TeamViewer 9.9
Based on 6 answers
Well I don't have any key insights regarding implementation of TeamViewer.
Ratulsnigdha Saha | TrustRadius Reviewer

Alternatives Considered

GoToWebinar

I had tried one or two alternatives to GoToWebinar before we went with them and we choose GoToWebinar because it was very easy to use, had a lot of automated actions to increase attendance, it was easy both for us and the users, and in general, it did everything we needed in a webinar.
Alex Chaidaroglou | TrustRadius Reviewer

TeamViewer

TeamViewer was the best option for remote control and with the ability for participants to point on the screen during presentations. It was the fastest/smoothest experience for remote control, and allowed logging into the computer before logging in after a reboot. It was also the only one with a concurrent user licensing model, which was a huge selling point.
Kristopher Kauth | TrustRadius Reviewer

Scalability

GoToWebinar

No score
No answers yet
No answers on this topic

TeamViewer

TeamViewer 10.0
Based on 2 answers
I've rarely had problems with the product.
Mike Robinson | TrustRadius Reviewer

Return on Investment

GoToWebinar

  • If you're selling high ticket items on a webinar, GoToWebinar is a great platform to use.
  • As you increase the number of attendees, so does your monthly price. Essentially you're paying $1 per person on the lowest plan per month.
  • I think that the pricing plans are outdated since the number of attendees does not cost more to the software provider.
Andy Ryan | TrustRadius Reviewer

TeamViewer

  • TeamViewer has saved my company a great deal of time, my team members and I are able to deploy our solutions to our overseas customers without having to travel there.
  • TeamViewer has also saved my company good amount of finances, other PC sharing software are mostly premium and require payment to take advantage of all the features, TeamViewer is free yet has excellent service delivery.
  • TeamViewer has generally improved our organization's relationship with our clients.
Majute shivugu | TrustRadius Reviewer

Screenshots

Pricing Details

GoToWebinar

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

GoToWebinar Editions & Modules

Edition
Lite$49/month1
Standard$99/month2
Pro$199/month3
Enterprise$399/month4
  1. 100 Participants
  2. 250 Participants
  3. 500 Participants
  4. 3,000 Participants
Additional Pricing Details

TeamViewer

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

TeamViewer Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

GoToWebinar
8.2
TeamViewer
8.8

Likelihood to Renew

GoToWebinar
6.4
TeamViewer
9.1

Usability

GoToWebinar
8.5
TeamViewer
9.4

Reliability and Availability

GoToWebinar
TeamViewer
8.0

Performance

GoToWebinar
TeamViewer
9.0

Support Rating

GoToWebinar
9.2
TeamViewer
8.5

In-Person Training

GoToWebinar
TeamViewer
5.0

Online Training

GoToWebinar
TeamViewer
8.9

Implementation Rating

GoToWebinar
TeamViewer
9.9

Scalability

GoToWebinar
TeamViewer
10.0

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