Greenhouse vs. UKG Pro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Greenhouse
Score 8.1 out of 10
N/A
Greenhouse delivers a solution to help companies hire for what's next. Their hiring platform has users at companies like DoorDash, Dropbox and Wayfair, who use Greenhouse's intelligent guidance to design and automate all aspects of hiring.N/A
UKG Pro
Score 8.0 out of 10
N/A
UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.N/A
Pricing
GreenhouseUKG Pro
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
GreenhouseUKG Pro
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeRequiredNo setup fee
Additional Details
More Pricing Information
Community Pulse
GreenhouseUKG Pro
Considered Both Products
Greenhouse
Chose Greenhouse
I can compare against Workday and Oracle. I like Greenhouse's ease of use and simplicity, but from an analytics, reporting and automation standpoint, Workday is far superior.
UKG Pro
Chose UKG Pro
payroll processing in UKG is a lot user friendly than Namely and ADP. I like how you can pull up the check and make changes and see the calculated net pay. How you can add earnings/deductions from the profile directly from the check. That is not something we couldn't do at the …
Chose UKG Pro
UKG Pro is much more user friendly than both previous HRIS and payroll systems I've used in the past. The others are less streamlined and include multiple more steps to complete a task than UKG Pro does.
Top Pros
Top Cons
Features
GreenhouseUKG Pro
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Greenhouse
7.9
136 Ratings
1% below category average
UKG Pro
8.5
458 Ratings
8% above category average
Job Requisition Management8.2120 Ratings8.8436 Ratings
Company Website Posting8.3120 Ratings9.1424 Ratings
Publish to Social Media7.5106 Ratings8.8335 Ratings
Job Search Site Posting8.1112 Ratings8.9392 Ratings
Customized Application Form8.6113 Ratings00 Ratings
Resume Management8.0126 Ratings00 Ratings
Duplicate Candidate Prevention7.7108 Ratings7.2325 Ratings
Candidate Search6.8110 Ratings00 Ratings
Applicant Tracking8.6130 Ratings8.6423 Ratings
Collaboration7.8123 Ratings00 Ratings
Task Creation and Delegation7.7101 Ratings00 Ratings
Email Templates8.0110 Ratings00 Ratings
User Permissions8.2112 Ratings00 Ratings
Notifications and Alerts8.0126 Ratings8.4390 Ratings
Reporting7.4108 Ratings00 Ratings
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Greenhouse
-
Ratings
UKG Pro
8.4
805 Ratings
6% above category average
Employee demographic data00 Ratings8.8733 Ratings
Employment history00 Ratings8.7764 Ratings
Job profiles and administration00 Ratings8.7735 Ratings
Workflow for transfers, promotions, pay raises, etc.00 Ratings8.3723 Ratings
Organizational charting00 Ratings7.8645 Ratings
Organization and location management00 Ratings8.3658 Ratings
Compliance data (COBRA, OSHA, etc.)00 Ratings8.1519 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Greenhouse
-
Ratings
UKG Pro
8.6
748 Ratings
7% above category average
Pay calculation00 Ratings9.0711 Ratings
Support for external payroll vendors00 Ratings8.3337 Ratings
Off-cycle/On-Demand payment00 Ratings8.9233 Ratings
Benefit plan administration00 Ratings8.0645 Ratings
Direct deposit files00 Ratings9.3704 Ratings
Salary revision and increment management00 Ratings8.8575 Ratings
Reimbursement management00 Ratings8.057 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Greenhouse
-
Ratings
UKG Pro
8.5
564 Ratings
5% above category average
Approval workflow00 Ratings8.8505 Ratings
Balance details00 Ratings8.4530 Ratings
Annual carry-forward and encashment00 Ratings8.1435 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Greenhouse
-
Ratings
UKG Pro
8.5
800 Ratings
4% above category average
View and generate pay and benefit information00 Ratings8.8771 Ratings
Update personal information00 Ratings8.9778 Ratings
View company policy documentation00 Ratings8.5566 Ratings
Employee recognition00 Ratings7.4289 Ratings
View job history00 Ratings8.9761 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Greenhouse
-
Ratings
UKG Pro
8.6
190 Ratings
10% above category average
Tracking of all physical assets00 Ratings8.6190 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Greenhouse
-
Ratings
UKG Pro
7.7
737 Ratings
1% above category average
Report builder00 Ratings7.7716 Ratings
Pre-built reports00 Ratings7.8727 Ratings
Ability to combine HR data with external data00 Ratings7.6497 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Greenhouse
-
Ratings
UKG Pro
8.7
559 Ratings
8% above category average
New hire portal00 Ratings8.6556 Ratings
Manager tracking tools00 Ratings8.7446 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Greenhouse
-
Ratings
UKG Pro
7.9
378 Ratings
3% below category average
Corporate goal setting00 Ratings8.1294 Ratings
Individual goal setting00 Ratings7.7360 Ratings
Line-of sight-visibility00 Ratings8.0252 Ratings
Performance tracking00 Ratings7.8334 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Greenhouse
-
Ratings
UKG Pro
8.1
466 Ratings
2% above category average
Performance plans00 Ratings7.9416 Ratings
Performance improvement plans00 Ratings7.7327 Ratings
Review status tracking00 Ratings8.4437 Ratings
Review reminders00 Ratings8.3398 Ratings
Multiple review frequency00 Ratings8.3338 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
Greenhouse
-
Ratings
UKG Pro
8.6
188 Ratings
8% above category average
Create succession plans/pools00 Ratings8.6155 Ratings
Candidate ranking00 Ratings8.5165 Ratings
Candidate search00 Ratings8.5164 Ratings
Candidate development00 Ratings8.6153 Ratings
Best Alternatives
GreenhouseUKG Pro
Small Businesses
Recruit CRM
Recruit CRM
Score 9.8 out of 10
Patriot Software
Patriot Software
Score 9.1 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Enterprises
Vibe HCM
Vibe HCM
Score 4.4 out of 10
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
GreenhouseUKG Pro
Likelihood to Recommend
8.3
(139 ratings)
8.3
(931 ratings)
Likelihood to Renew
9.0
(4 ratings)
8.7
(194 ratings)
Usability
8.5
(57 ratings)
8.6
(188 ratings)
Availability
-
(0 ratings)
10.0
(74 ratings)
Performance
-
(0 ratings)
9.5
(331 ratings)
Support Rating
10.0
(16 ratings)
6.0
(493 ratings)
In-Person Training
-
(0 ratings)
9.6
(87 ratings)
Online Training
-
(0 ratings)
9.2
(202 ratings)
Implementation Rating
6.1
(2 ratings)
10.0
(86 ratings)
Configurability
-
(0 ratings)
9.9
(76 ratings)
Ease of integration
-
(0 ratings)
10.0
(65 ratings)
Product Scalability
-
(0 ratings)
9.3
(93 ratings)
Vendor post-sale
-
(0 ratings)
7.8
(55 ratings)
Vendor pre-sale
-
(0 ratings)
9.9
(48 ratings)
User Testimonials
GreenhouseUKG Pro
Likelihood to Recommend
Greenhouse Software Inc.
Well suited for Big organizations where recruitment is a daily task. Understanding of Greenhouse workings is simple and it is not difficult to train people who use it for first time. Greenhouse is less appropriate if you are looking for sharing offer letters or doing employee onboarding. Did not had a great experience in doing that
Read full review
UKG
UKG did well when we had issues with employees working for both agencies. We called the Rapid Response Team, and they fixed those issues on their back end. Another example is with the Amended W-2 form; they gave us instructions to do it ourselves, but it was not working, and need to make phone calls to get help.
Read full review
Pros
Greenhouse Software Inc.
  • Customization of interview plans, questions, interviewer roles for multiple positions
  • Manages efficient and timely candidate, hiring manager, and interviewer communication
  • Integrates with other tools needed in the hiring process such as sourcing tools and onboarding systems
  • Provides analytics and reporting to allow for data insights and process improvements
  • Provides an Onboarding feature that makes the hiring cycle seamless from first interview to hire date
Read full review
UKG
  • UKG has an amazing support team to reach out to if assistance is needed
  • All add-ons of UKG Pro integrate seamlessly making it a powerful software program
  • UKG Pro is very configurable to meet the specific needs of companies
  • It is easy to use and navigate
  • The mobile app is loved by all employees and provides on-demand access
  • The Ultimate Community is amazing!! On-demand information on all products and how they are used. Connect with other companies that use UKG Pro and learn from each other.
  • The Learning Centre is also amazing!! Learning right at your fingertips anytime, anywhere.
Read full review
Cons
Greenhouse Software Inc.
  • Greenhouse Security is simple, but not that granular. For example, everytime new recruiter joins, we have to give them access manually one by one. There is no one click or an easy way to auto assign security unlike other systems that we use such as Workday.
  • Greenhouse reporting is very lacking. Even though we are on the highest tier, we cannot extract data through this delivered feature. For example, scorecard custom questions. We have to do this through SQL.
  • Greenhouse Audit Log is also lacking. It is not useful at all. We cannot even see what job info changed and who changed it even though we are on the highest tier now.
Read full review
UKG
  • As UKG is aware, the support for customers needs some improvement. As the recent changes to the staffing/support hierarchy take effect, I hope to see some relief to the current frustrations.
  • As the UKG Pro products evolve, they need to become more integrated and less segmented. Having to purchase multiple products that then need to coordinate for processing leads to issues.
  • As users, we have a lot of options for self-service and customization, but some simple fixes still require assistance from UKG support. Give us the power to help ourselves whenever possible.
Read full review
Likelihood to Renew
Greenhouse Software Inc.
we are gaining more by in from our hiring managers and candidates seem to like the ease of getting us interview times etc
Read full review
UKG
We are overall happy with UltiPro and it works well for our organization and we have plans to expand our usage of it even more so we will definitely be continuing with the product. We are thinking of adding the functionality for training and recruiting as well, which is an add-on product
Read full review
Usability
Greenhouse Software Inc.
Greenhouse's user-friendly interface, efficient workflows, and integration capabilities with other HR tools make it a powerful tool for our company, helping us streamline our hiring and onboarding processes. With its customizable workflow and intuitive design, Greenhouse allows us to create a hiring process that suits their specific needs and requirements, without the need for extensive coding or technical expertise. Moreover, Greenhouse's integration capabilities with other HR tools enable us to centralise our hiring and onboarding data, making it easier to access and analyse applicant information, and reducing the risk of data loss or errors.
Read full review
UKG
Mobile App: Really easy to use and its nice to have an HR software that actually has an mobile application to be able to enter time and to take care of everything with. Web App: The system is relatively easy to use with maybe a little training at the beginning if you have used another system. But the site is really easy to use and a lot better having everything under one roof
Read full review
Reliability and Availability
Greenhouse Software Inc.
No answers on this topic
UKG
I've found Ultipro to be completely reliable. Outages are typically planned to occur on weekends and only once did I have connections issues connecting Citrix to the server where our environment was housed, but within the hour connection was restored. I think that's a pretty good track record, considering I've used the suite daily for over three years. Especially when processing payroll--say the internet goes down in the middle of you performing a task... Ultipro is able to recognize that a connection error occurred and quickly restores the process that was running, avoiding lost productivity.
Read full review
Performance
Greenhouse Software Inc.
No answers on this topic
UKG
Normally UKG Pro loads quickly. We had been having major issues with reports running in a timely manner but recently they broke out our virtual server to another instance where is wasn't sharing resources and that seems to have helped reporting run more efficiently.
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Support Rating
Greenhouse Software Inc.
I have never needed to call Greenhouse for support. I am not the primary account holder, nor do I use Greenhouse enough to merit calling support. I delegate that responsibility to the Recruiting team. They have never mentioned any experience with Greenhouse technical support, either bad or good. I would assume that they would tell me if the support was poor.
Read full review
UKG
The quality of UKG Support is related directly to the UKG rep. who handles the issue. In some cases you get someone who really is good at supporting the product and others may not have as much experience and it shows
Read full review
In-Person Training
Greenhouse Software Inc.
No answers on this topic
UKG
I've been to a few in-person (hands on) training sessions and it is very similar to the online classes. You have the same reference material to look back on after the training. So regardless of in person training or online you really get the same thing.
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Online Training
Greenhouse Software Inc.
No answers on this topic
UKG
Most of the online training was very generic (to be expected) but we had specific requirements for configuration that could have been better addressed with more individual sessions earlier on from our project team. However, we did finally begin booking training sessions with our implementation team which were recorded, and so provided additional information for how to correctly configure and test the system.
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Implementation Rating
Greenhouse Software Inc.
I think we could have used more delivered functionality and less customized which now results in more maintenance
Read full review
UKG
Make sure you have all of your tax account information with all the states you are registered in available and that you are knowledgeable about the filing status, frequency, etc. We had some unique challenges with our state unemployment tax set up that I was not aware of and needed to be addressed prior to going live. Working with the state unemployment office can be a challenge.
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Alternatives Considered
Greenhouse Software Inc.
Tools appears very light to use. It does not take forever to load. the interface is very simple but capable, unlike many ATS's. The tools is Simple yet loaded with very useful functionalities that save a lot of time and expedites the processes. For different stakeholders, the tools works accordingly.
Read full review
UKG
UKG Pro won hands-down. The flexibility, the family feel of the partnership, the customer support model, the reporting, the scalability, and the custom-programming needs of company-specific items were all much better than the competitors. The cost comparison also came in either close to or less than the others so the cost/benefit FAR outweighed the competitors.
Read full review
Scalability
Greenhouse Software Inc.
No answers on this topic
UKG
Read full review
Return on Investment
Greenhouse Software Inc.
  • Streamlined the hiring process and new hire time to value
  • Increased satisfaction for hiring managers and sales account managers
  • Allowed us to gain access to a bigger and more targeted talent pool
  • Saved us time and helped us avoid things falling by the wayside by keeping things in one place and sending automated alerts
Read full review
UKG
  • We have increased our HR activities to 85% through UKG. OSHA and Leave need to be pulled in
  • Reduced from a 1000 pieces of pay statements to @ 10 per pay roll through Direct deposit and cash pay cards.
  • Onboarding signoffs have improved audit records for signed job descriptions, i-9 forms, hand book sign off and policy sign off
Read full review
ScreenShots

Greenhouse Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

UKG Pro Screenshots

Screenshot of UKG Pro People CenterScreenshot of UKG Pro PayrollScreenshot of UKG Pro Mobile AppScreenshot of UKG Pro RecruitingScreenshot of UKG Pro Employee Voice