TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Contact about Paylocity

Please fill out the form below to get in touch.

Paylocity

Connect with Paylocity

What are you interested in?

Already have an account?

You hereby consent to have TrustRadius share the information supplied on this form with Paylocity so that Paylocity and TrustRadius may contact you in regard to the information requested.

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Guideline

    Score8.4 out of 10
    N/AGuideline headquartered in San Mateo offers a cloud-based 401k management software for businesses priced on a per employee basis.N/A

    Paylocity

    Score8.1 out of 10
    N/APaylocity provides 24/7 access to your online payroll and human resource data management. Paylocity offers highly customizable payroll functionality, as well as HR, benefits administration, and time and talent management programs.N/A

    Rippling HCM

    Score8.9 out of 10
    N/ARippling HR is a human resources platform for managing employee records, onboarding, benefits, time and attendance, compliance, and other core people operations in one system. It serves as the HR layer of the broader Rippling platform, giving companies a central place to manage the employee lifecycle while connecting HR data to payroll, IT, and finance workflows when needed.

    $8

    per month per user

    Pricing
    GuidelinePaylocityRippling HCM
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Recommended
    $8.00
    starting price per user, per month
    Offerings
    Pricing Offerings
    GuidelinePaylocityRippling HCM
    Free Trial
    NoNoNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoYesYes
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional DetailsFor additional pricing details visit the Rippling pricing page.
    More Pricing Information
    Community Pulse
    GuidelinePaylocityRippling HCM
    Considered Multiple Products
    Guideline
    Chose Guideline
    Guideline is useful to keep track of employee retirement portfolios and keep the information visible instantly for the employees.
    It handles contributions towards the retirement account.
    Incentivized
    Chose Guideline
    Not listed, but I have used ADP Retirement services and we switched vendors to Empower. Both vendors have much more robust employee tools to calculate dollars needed at retirement and how percentage changes in the 401(k) allow for changes later in life at retirement. In …
    Incentivized
    Paylocity
    Chose Paylocity
    Rippling and Paycor were close contenders when we evaluated a new tool, but ultimately, I feel confident we made the right choice in selecting Paylocity for our growing business. We had about 115 employees when we migrated, and we have 150+ today across 4 countries, and the …
    Incentivized
    Chose Paylocity
    Rippling is another tool that I think delivers on what you need it for. I would say both tools work wonderfully, but I am used to Paylocity's set up and have grown to prefer it more. I can't definitively say one is better than the other, but I can say that Paylocity delivers.
    Incentivized
    Chose Paylocity
    Rippling offers more features with robust features
    Incentivized
    Chose Paylocity
    We selected Paylocity because Rippling lacked a core integration that we required. We left Paycor due to poor IT management, unexplained glitches with no plans to resolve, and a general degradation in the functionality of the site. Paycor grew too fast too quickly, and did not …
    Incentivized
    Chose Paylocity
    We were very close to selecting Proliant or Rippling. Proliant because their customer service was superior to any of the other platforms we looked at. They were so much more personable and ready to work with us. However, we chose Paylocity because Proliant didn't have many …
    Incentivized
    Chose Paylocity
    We evaluated and are in the process of moving to Rippling. This was based on some decision maker's conversations with other organization. Alhtough we asked Paylocity if it is a PEO - the answer was no - most of the functionality of Rippling could have been available at …
    Incentivized
    Chose Paylocity
    Overall, the others look a lot better.
    Incentivized
    Chose Paylocity
    Paylocity is better organized and way more robust.
    Incentivized
    Chose Paylocity
    Paylocity provides the best value for our needs at this time and offers the most comprehensive set of tools.
    Incentivized
    Chose Paylocity
    Paylocity had better pricing at the time.
    Incentivized
    Chose Paylocity
    Paylocity was very user friendly from the beginning and the cost compared to other products was a no brainer.
    Incentivized
    Chose Paylocity
    I inherited Paylocity 5 yrs ago and it was great, and it’s only gone down hill over the last 2 years.
    Incentivized
    Chose Paylocity
    Cost
    Incentivized
    Chose Paylocity
    Paylocity was the easiest from an employee perspective and also had the most intuitive workflows from the HR side. The ability to create our own reports was very important to us and the open API has meant it is easy to use and integrate with our other solutions as we grow.
    Incentivized
    Chose Paylocity
    Very Similar.
    Incentivized
    Chose Paylocity
    Paylocity has been a good fit with a wide offering that has fit our growing organization well. It is well integrated, and we are able to integrate expenses, and our benefits admin system pretty seemlessly as well as it being easy to push candidates from recruiting to onboarding …
    Incentivized
    Chose Paylocity
    Fairly close but in the end, we loved the L&D and recruiting features Paylocity had to offer.
    Incentivized
    Chose Paylocity
    I have not solicited other vendors in the past year.
    Incentivized
    Chose Paylocity
    Paylocity seemed the most user-friendly and robust system, that fit our budget
    Incentivized
    Chose Paylocity
    They are mostly parity. But it's difficult to walk away from always-on-demand live account manager.
    Incentivized
    Chose Paylocity
    Some of these other platforms were less expensive than Paylocity but lacked the integrations we sought. They also did not have the customer support and knowledge base Paylocity does. The demo for Paylocity was far more robust and curtailed our pain points than any other demo …
    Incentivized
    Chose Paylocity
    Price Ease of system commitment to a long-term relationship.
    Incentivized
    Chose Paylocity
    I am actively vetting other systems. I'm looking for a system with a unified database, position seat management, and more robust reporting. While the all other systems I mentioned don't meet all these requirements, some do. What it has shown, is that Paylocity is lagging behind …
    Incentivized
    Chose Paylocity
    We did not select Paylocity. It was chosen before i got here. If I had made the selection, we would not have gone with Paylocity.
    Incentivized
    Chose Paylocity
    Paylocity is really designed for the user and the entire experience is very intuitive.
    Incentivized
    Rippling
    Chose Rippling HCM
    Switching from Paylocity to Rippling was an upper management decision and I had no say so on the switch. I am simply an employee and use Rippling to access payroll, my benefits elections, learning and safety tasks assigned by the company. I also use it to access my healthy …
    Incentivized
    Chose Rippling HCM
    UKG's system is ancient and their sales staff was bordering harassment. Paylocity was a very close second for us, in the end their system was just way to similar to the "frankensteined" Paycor system, just parts bought over the decades and jammed together to create one system …
    Incentivized
    Chose Rippling HCM
    Paylocity was good, and had some feature that in a way I preferred ( pie chart in the paystub ; easier to locate accumulation and usage of PTO ) , however rippling is overall easier and more oriented to a less time consuming approach . it's also very final user friendly, …
    Incentivized
    Chose Rippling HCM
    In my opinion, Paylocity was a pain in the [...] to navigate. The app was constantly buggy to outright broken. It made us remember an arbitrary code for login that password managers didn't support. To me, just felt clunky compared to Rippling in almost every way. It did have a …
    Incentivized
    Chose Rippling HCM
    Rippling is much easier to use. It is better maintained and more accessible, which, in the end, makes it easier to use. I think there are a lot more options and things that you can do on Rippling compared to Paylocity. I feel more secure with my Rippling account.
    Incentivized
    Chose Rippling HCM
    At a high level, Rippling is just more intuitive. Paylocity was hard to navigate, and I often found myself visiting multiple pages to find what I wanted. Rippling's navigation makes it easy to find what I'm looking for quickly without getting lost. Also, we recently went …
    Incentivized
    Chose Rippling HCM
    Rippling is more advanced than Paylocity was. It gives me more information and reminds me of important dates, such as birthdays and anniversaries. It's easier for my maintenance team to use as well. Rippling has better time management tools than Paylocity did. It also sends …
    Incentivized
    Chose Rippling HCM
    Paylocity was much higher in price, and their tax management was non-existent, which was not feasible since we have a multi-state payroll.
    Incentivized
    Chose Rippling HCM
    More features and easier to use.
    Incentivized
    Chose Rippling HCM
    Rippling is ahead of the curve on automation for HRIS systems. The others pale in comparison. If you need a system that functions as a multitool, this is doing the work that others cannot
    Incentivized
    Chose Rippling HCM
    100% better from a tech/analytics platform, benefit rates on the PEO vary. Good for companies in hyper growth and growth. Excellent automation.
    Incentivized
    Chose Rippling HCM
    Rippling provides a faster and more affordable service for our medium-sized business. I know that I can rely on Rippling to provide payroll documentation promptly and efficiently each and every pay cycle. Their tools are easy to use and intuitive when filling out customized …
    Incentivized
    Chose Rippling HCM
    More cost effective, more inclusive and nicer user interface. Allows past employees to access documents which saved HR TIME
    Incentivized
    Chose Rippling HCM
    Rippling has more information and is easier to access.
    Incentivized
    Chose Rippling HCM
    Rippling seems to have a wider range of features than similar products, but some of them are not currently used.
    Incentivized
    Chose Rippling HCM
    Rippling is like a modern version of ADP which is more user friendly.
    Incentivized
    Chose Rippling HCM
    Rippling is much better than both of these platforms. Justworks and Insperity's user interfaces felt like they hadn't been updated in decades and were clunky to navigate. Rippling was organized from the start and had a specific place for everything I needed regarding my HR, …
    Incentivized
    Chose Rippling HCM
    Light years better from a usability standpoint. Easier to scale with than Gusto, which really starts to fall apart at about 100 employees. And finally, the ability to integrate with a majority of the systems we're already using today and to provision (and deprovision) those in …
    Incentivized
    Chose Rippling HCM
    I recently moved an employer/company to Rippling from TriNet. The experience has been oustanding and this employer is very happy with the move to Rippling. The service support from TriNet is severely lacking and it is very difficult for employers and employees to get any …
    Incentivized
    Chose Rippling HCM
    In my opinion, superior reporting and easier access to manage HR & Benefits. Not too many bells and whistles, the user-friendly platform and data set pulls are great for myself and my clients.
    Incentivized
    Chose Rippling HCM
    Rippling far outdoes the competition. Other products are quite overstimulating and confusing.
    Incentivized
    Chose Rippling HCM
    Rippling provides more features than the other products and the user interface is easier to use and integrates better with other platforms. We use NetSuite, and Rippling integrates well with NetSuite. Rippling also is a lot faster when it comes to loading screens and opening …
    Incentivized
    Chose Rippling HCM
    Rippling has one of the best UI, customer service was incredible, lot more offerings for the value of money we are paying to them. We also noted that other service providers HRIS system was not as great as Rippling where it can connect with ERP (without syncing errors) and …
    Incentivized
    Chose Rippling HCM
    More automations, great price, great employee-interface, easy to add modules & make changes.
    Incentivized
    Chose Rippling HCM
    Rippling provided more product availability to allow us to move several systems into one. Rippling also took the time to provide the service at a cost that would work for the company when combining all of these systems without seeing a negative return on investment. They were …
    Incentivized
    Key User Insights
    Would buy again
    73%
    Would buy again
    8 Answers
    87%
    Would buy again
    1522 Answers
    99%
    Would buy again
    1279 Answers
    Delivers good value for the price
    90%
    Delivers good value for the price
    9 Answers
    93%
    Delivers good value for the price
    1415 Answers
    100%
    Delivers good value for the price
    889 Answers
    Happy with the feature set
    73%
    Happy with the feature set
    8 Answers
    91%
    Happy with the feature set
    1592 Answers
    99%
    Happy with the feature set
    1280 Answers
    Lived up to sales and marketing promises
    78%
    Lived up to sales and marketing promises
    7 Answers
    77%
    Lived up to sales and marketing promises
    930 Answers
    99%
    Lived up to sales and marketing promises
    644 Answers
    Implementation went as expected
    89%
    Implementation went as expected
    8 Answers
    69%
    Implementation went as expected
    867 Answers
    96%
    Implementation went as expected
    677 Answers
    Features
    GuidelinePaylocityRippling HCM
    401(k)
    Comparison of 401(k) features of Guideline and Paylocity and Rippling HCM
    Feature
    Guideline
    6.3
    3 Ratings
    19% below category average
    Paylocity
    -
    Ratings
    Rippling HCM
    -
    Ratings
    Payroll Integration5.62 Ratings00 Ratings00 Ratings
    Compliance Maintenance6.02 Ratings00 Ratings00 Ratings
    Plan Flexibility7.52 Ratings00 Ratings00 Ratings
    Filings and Disclosures5.12 Ratings00 Ratings00 Ratings
    Ease of Enrollment7.53 Ratings00 Ratings00 Ratings
    Human Resource Management
    Comparison of Human Resource Management features of Guideline and Paylocity and Rippling HCM
    Feature
    Guideline
    -
    Ratings
    Paylocity
    8.0
    1650 Ratings
    2% below category average
    Rippling HCM
    9.0
    1139 Ratings
    9% above category average
    Employee demographic data00 Ratings8.51586 Ratings8.7811 Ratings
    Employment history00 Ratings8.31538 Ratings8.8843 Ratings
    Job profiles and administration00 Ratings8.01430 Ratings9.2953 Ratings
    Workflow for transfers, promotions, pay raises, etc.00 Ratings7.81444 Ratings9.1849 Ratings
    Organizational charting00 Ratings7.41329 Ratings9.1988 Ratings
    Organization and location management00 Ratings8.11301 Ratings9.1884 Ratings
    Compliance data (COBRA, OSHA, etc.)00 Ratings7.61126 Ratings9.0676 Ratings
    Payroll Management
    Comparison of Payroll Management features of Guideline and Paylocity and Rippling HCM
    Feature
    Guideline
    -
    Ratings
    Paylocity
    8.4
    1582 Ratings
    3% above category average
    Rippling HCM
    9.2
    1184 Ratings
    12% above category average
    Pay calculation00 Ratings8.81562 Ratings9.31070 Ratings
    Support for external payroll vendors00 Ratings7.9788 Ratings00 Ratings
    Off-cycle/On-Demand payment00 Ratings8.81237 Ratings9.0753 Ratings
    Benefit plan administration00 Ratings7.81084 Ratings8.91031 Ratings
    Direct deposit files00 Ratings9.11549 Ratings9.51038 Ratings
    Salary revision and increment management00 Ratings8.51266 Ratings9.4804 Ratings
    Reimbursement management00 Ratings8.0799 Ratings9.3704 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of Guideline and Paylocity and Rippling HCM
    Feature
    Guideline
    -
    Ratings
    Paylocity
    7.7
    1344 Ratings
    7% below category average
    Rippling HCM
    9.2
    1064 Ratings
    11% above category average
    Approval workflow00 Ratings8.01207 Ratings9.41029 Ratings
    Balance details00 Ratings7.51301 Ratings9.2981 Ratings
    Annual carry-forward and encashment00 Ratings7.71051 Ratings9.1733 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of Guideline and Paylocity and Rippling HCM
    Feature
    Guideline
    -
    Ratings
    Paylocity
    8.4
    1589 Ratings
    2% above category average
    Rippling HCM
    9.1
    1232 Ratings
    10% above category average
    View and generate pay and benefit information00 Ratings8.71561 Ratings9.41167 Ratings
    Update personal information00 Ratings8.71590 Ratings9.51219 Ratings
    View company policy documentation00 Ratings8.11309 Ratings9.21016 Ratings
    Employee recognition00 Ratings8.41188 Ratings8.4681 Ratings
    View job history00 Ratings8.41402 Ratings8.9880 Ratings
    Asset Management
    Comparison of Asset Management features of Guideline and Paylocity and Rippling HCM
    Feature
    Guideline
    -
    Ratings
    Paylocity
    7.7
    512 Ratings
    4% below category average
    Rippling HCM
    8.7
    528 Ratings
    8% above category average
    Tracking of all physical assets00 Ratings7.7514 Ratings8.7530 Ratings
    HR Reporting
    Comparison of HR Reporting features of Guideline and Paylocity and Rippling HCM
    Feature
    Guideline
    -
    Ratings
    Paylocity
    7.4
    1477 Ratings
    3% below category average
    Rippling HCM
    8.8
    642 Ratings
    15% above category average
    Report builder00 Ratings7.41433 Ratings8.5624 Ratings
    Pre-built reports00 Ratings7.81451 Ratings8.9589 Ratings
    Ability to combine HR data with external data00 Ratings7.0962 Ratings8.9536 Ratings
    Onboarding
    Comparison of Onboarding features of Guideline and Paylocity and Rippling HCM
    Feature
    Guideline
    -
    Ratings
    Paylocity
    8.3
    1387 Ratings
    3% above category average
    Rippling HCM
    9.2
    878 Ratings
    13% above category average
    New hire portal00 Ratings8.51390 Ratings9.4856 Ratings
    Manager tracking tools00 Ratings8.21143 Ratings9.1673 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of Guideline and Paylocity and Rippling HCM
    Feature
    Guideline
    -
    Ratings
    Paylocity
    7.7
    791 Ratings
    5% below category average
    Rippling HCM
    9.0
    519 Ratings
    10% above category average
    Corporate goal setting00 Ratings7.6637 Ratings9.1447 Ratings
    Individual goal setting00 Ratings7.7736 Ratings8.9477 Ratings
    Line-of sight-visibility00 Ratings7.6574 Ratings9.1443 Ratings
    Performance tracking00 Ratings7.8738 Ratings8.8476 Ratings
    Performance Management
    Comparison of Performance Management features of Guideline and Paylocity and Rippling HCM
    Feature
    Guideline
    -
    Ratings
    Paylocity
    7.6
    987 Ratings
    5% below category average
    Rippling HCM
    9.2
    602 Ratings
    14% above category average
    Performance plans00 Ratings7.6905 Ratings9.2534 Ratings
    Performance improvement plans00 Ratings7.3789 Ratings9.1506 Ratings
    Review status tracking00 Ratings7.7915 Ratings9.2536 Ratings
    Review reminders00 Ratings7.8922 Ratings9.5568 Ratings
    Multiple review frequency00 Ratings7.7785 Ratings9.3490 Ratings
    Succession Planning
    Comparison of Succession Planning features of Guideline and Paylocity and Rippling HCM
    Feature
    Guideline
    -
    Ratings
    Paylocity
    7.4
    547 Ratings
    6% below category average
    Rippling HCM
    9.1
    439 Ratings
    14% above category average
    Create succession plans/pools00 Ratings7.3380 Ratings9.1366 Ratings
    Candidate ranking00 Ratings7.4445 Ratings9.1377 Ratings
    Candidate search00 Ratings7.7503 Ratings9.3395 Ratings
    Candidate development00 Ratings7.4414 Ratings9.1376 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Guideline and Paylocity and Rippling HCM
    Feature
    Guideline
    -
    Ratings
    Paylocity
    8.1
    944 Ratings
    2% above category average
    Rippling HCM
    8.9
    504 Ratings
    12% above category average
    Job Requisition Management00 Ratings8.4822 Ratings9.0403 Ratings
    Company Website Posting00 Ratings8.3848 Ratings8.9386 Ratings
    Publish to Social Media00 Ratings7.8667 Ratings9.0340 Ratings
    Job Search Site Posting00 Ratings8.1817 Ratings8.7351 Ratings
    Duplicate Candidate Prevention00 Ratings7.6713 Ratings8.9351 Ratings
    Applicant Tracking00 Ratings8.5880 Ratings8.8388 Ratings
    Notifications and Alerts00 Ratings8.2881 Ratings9.0474 Ratings
    Best Alternatives
    GuidelinePaylocityRippling HCM
    Small Businesses
    No answers on this topic
    UZIO
    Score9.4 out of 10
    UZIO
    Score9.4 out of 10
    Medium-sized Companies
    No answers on this topic
    Zoho People
    Score8.6 out of 10
    Zoho People
    Score8.6 out of 10
    Enterprises
    No answers on this topic
    PeopleStrong
    Score10 out of 10
    PeopleStrong
    Score10 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    GuidelinePaylocityRippling HCM
    Likelihood to Recommend
    6.5
    (11 ratings)
    8.0
    (1753 ratings)
    9.1
    (1293 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (195 ratings)
    8.9
    (28 ratings)
    Usability
    10.0
    (1 ratings)
    8.1
    (565 ratings)
    9.3
    (1290 ratings)
    Availability
    -
    (0 ratings)
    8.8
    (49 ratings)
    9.1
    (4 ratings)
    Performance
    -
    (0 ratings)
    8.8
    (47 ratings)
    8.9
    (4 ratings)
    Support Rating
    1.0
    (3 ratings)
    8.0
    (178 ratings)
    8.8
    (964 ratings)
    In-Person Training
    -
    (0 ratings)
    7.8
    (9 ratings)
    8.6
    (2 ratings)
    Online Training
    -
    (0 ratings)
    8.3
    (41 ratings)
    -
    (0 ratings)
    Implementation Rating
    -
    (0 ratings)
    6.6
    (109 ratings)
    7.9
    (14 ratings)
    Configurability
    -
    (0 ratings)
    7.9
    (41 ratings)
    7.7
    (3 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.0
    (33 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    6.5
    (39 ratings)
    9.1
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    8.4
    (48 ratings)
    9.1
    (3 ratings)
    Professional Services
    -
    (0 ratings)
    7.8
    (25 ratings)
    -
    (0 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.5
    (45 ratings)
    9.1
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.9
    (43 ratings)
    8.6
    (2 ratings)
    User Testimonials
    GuidelinePaylocityRippling HCM
    Likelihood to Recommend
    Guideline
    I believe that the only thing more broken than Guideline's product is their customer support. From initial contribution dates to the disastrous account closure that cost us personally thousands of dollars, this has been by far the worst SaaS and customer experience I've ever had in my career. If only 1) Guideline's product or 2) customer support had individually been broken, we would not have ended up in this state. I sent dozens and dozens of emails inquiring about oddities I was seeing in the product, but Guideline's reps only gave more conflicting and what ended up being grossly inaccurate feedback and status updates. I hope this review reaches anyone who is thinking of closing their Guideline account. Be extremely wary of what Guideline says and does in the account closure process and exact for detailed and exact timelines (you'll have to follow up many times...). For those of you who haven't yet selected a 401k provider, I'd recommend staying as far away from Guideline as possible.
    Incentivized
    Read full review
    Paylocity
    Consistent and ongoing issues with time and labor, payroll, benefits, and a lack of care and sense of urgency from the account manager and Paylocity staff in general when issues do arise. Every time an issue is fixed within the system, it seems that something else then begins to malfunction. 2026 specifically, there have been numerous issues with the time-off feature for both the employees and the HR Team.
    Incentivized
    Read full review
    Rippling
    When I first started my new job, it was an additional one on top of a day job I already had. I didn't have time to waste between getting home and starting this new night job, so the first thing that I found was that I was blown away at how quickly and easily I could log in and start. When starting a new job, I didn't need the added stress of learning another app/portal when I had more important things to learn. I am really grateful for those 2 factors alone. Once I got more familiar with the portal, I was able to search around a bit and found some great features that have just enriched the experience even more...no training needed.
    Read full review
    Pros
    Guideline
    • Administrate individual 401(k)
    • Understand the contributions accumulated in total and per year
    • Understand the percentage of salary being contributed per pay period.
    Incentivized
    Read full review
    Paylocity
    • When I need assistance, calling the help line is easy, and most of the time there isn't a long wait. Also, they can and do call back if necessary. I have had Zoom meetings to address issues that required more than just a phone call.
    • Tracking taxes and filing reports is truly important to us so that we file in a timely manner and avoid penalties and interest. We incurred many penalties when we were using QuickBooks.
    • Keeping track of employee documents such as I-9 forms along with visas, work authorizations, resident cards, driver's licenses, and certifications is easy and in one location.
    • With Paylocity, we can easily see who filled out applications. Previously, we used paper applications, which were more manual and involved looking through actual paperwork. This was hard to manage.
    Incentivized
    Read full review
    Rippling
    • Keeping track of and entering time off and watching time of approvals
    • Providing fast links to access accounts for health/retirement benefits
    • Extremely convenient access to see how much money is left in my flexible savings account and reordering a new card if I need one
    Read full review
    Cons
    Guideline
    • I feel that the customer support was abysmal - In my experience, we were consistently given conflicting advice and statuses as we closed our account with Guideline. Despite many, many follow-ups attempting to clarify our current status and remaining steps to close the account, Guideline's reps continued to provide, I believe, misleading and inaccurate steps. This cost us thousands and thousands of dollars given Guideline was not able to appropriately pull the funds before closing the account.
    • Guideline's integrations - I believe there is clearly a broken pipeline between Guideline and Rippling. In my experience, contributions were not funded as expected when we first opened the account, and when we closed our account, there was no communication between Guideline and Rippling. Guideline continued to expect contributions into perpetuity despite closure of the account
    • I feel that Guideline's product itself is just broken in critical places - most importantly, statuses of contributions were reflected incorrectly in the software (Guideline thought funds were transferred, but they were not and Guideline never attempted to pull the funds from our bank). This, combined with the terrible customer support, cost us thousands and thousands of dollars after we closed our account. There are many absolutely critical features that are broken -> to give just one of many examples, it was not possible to update the bank account information and no error message was thrown. I was told that our account ended up in an exceptional state given our last payroll contribution date and account closure, but these seem like very basic things a 401k provider has to get right if there are going to manage people's money.
    Incentivized
    Read full review
    Paylocity
    • There's a lot of confusion of the Effective Date and Begin Check Date.
    • Better explanations of cross-company managers when not all companies use the same modules.
    • Better explanation of the Time and Labor piece and how we can better utilize live labor, forecasting, and overall scheduling.
    Incentivized
    Read full review
    Rippling
    • Rippling could improve their payment days. Currently they make employee payments around the 15th and 30th of the month, but it varies slightly with every month. It would make more sense to do this payment on every other Friday or every other Monday.
    Incentivized
    Read full review
    Likelihood to Renew
    Guideline
    No answers on this topic
    Paylocity
    The system is easy to use. I love the knowledge base system offered, I can answer many of my questions by looking here first before calling in. If i do have to call in to the help desk, everyone seems to be super knowledgably about the Paylocity Product and if they are unable to assist, which rarely happens, they will escalate my call to the next level of assistance
    Incentivized
    Read full review
    Rippling
    I've been fully impressed with the tool so far in my 6 months of being a daily user. It's rare to run into an issue that can't be solved. Customer service is quick to respond and are usually very helpful. The price is great for the upgrade we got from our past tool. We hit our ROI within the first month.
    Incentivized
    Read full review
    Usability
    Guideline
    Well thought out and intuitive user experience for employees and administrators. Educational documentation has been a plus
    Incentivized
    Read full review
    Paylocity
    I would say that these 2 factors are the biggest contributors to the rating that I have given. The app is still buggy; I gave up on it after not being able to clock in 3 times. Also, the Firefox unavailability. I had to give up the Firefox browser in order for me to sign my contract and use Paylocity. If they are able to address those 2 issues then it should be a perfect 10.
    Incentivized
    Read full review
    Rippling
    It is easy to use. It has an option to favorite commonly used functions, such as timekeeping and payroll. The app is easily accessible and easy to use, thanks to a quick-use option. This can be managed remotely and is great for all things HR for a company employee.
    Incentivized
    Read full review
    Reliability and Availability
    Guideline
    No answers on this topic
    Paylocity
    Over the last 3 years, we've only had one major service issue that rendered Airbase unusable for us for about 24 hours. That said, they navigated the SVB bank crisis very well and made sure funds were available during that time.
    Incentivized
    Read full review
    Rippling
    I like that the availability in using Rippling at any given time is useful to me. Getting on the site freely when I need gives me security of knowing that I can be in control of viewing health insurance and hours information. I have yet to get any errors in using the Rippling app.
    Incentivized
    Read full review
    Performance
    Guideline
    No answers on this topic
    Paylocity
    We had some minor hiccups throughout the year but they have all been fixable. Paylocity integrates well with our 401k provider, Principal, and our benefits, OneDigital. It makes it simple to house everything and have it all connected. It doesn't slow anything down to have Principal integrated. It makes it more efficient
    Incentivized
    Read full review
    Rippling
    Rippling's performance has been great, no errors or glitches yet so far. I am confident that Going from one page to the next and all its complexity usage does not lag or times out, it works effectively and efficiently. While using Rippling and other apps it does not tend to slow it down, works great. No complaints.
    Incentivized
    Read full review
    Support Rating
    Guideline
    The few questions that we've had have been answered quickly and helpfully. The implementation was a breeze and the onboarding contacts were really helpful. There was some stuff I had to learn about 401(k)s in making the decision to implement Guideline, but the Guideline team was helpful in pointing me in the right direction.
    Incentivized
    Read full review
    Paylocity
    I have contacted support on several occasions, mostly for assistance with voiding a check and running an off-cycle payroll. The account managers and support team were all very knowledgeable and helpful. They provided great insight and clarity in answering my questions and helping me navigate these processes. I learn something new and helpful each time I speak with them! On a separate note, we have reported technical issues regarding several Paylocity onboarding tasks since this past year. We have reached out several times regarding these issues, but are still waiting for a resolution. It seems sometimes that technical concerns are reported, with no proper solution or follow-up.
    Incentivized
    Read full review
    Rippling
    I have contacted support one time, and I was assisted by the Artificial Intelligence bot. Not only did it help with my inquiry, but it also went the extra mile by suggesting other options. I was looking for a feature I could not find, and it was very helpful. It would be nice also to chat with an actual person.
    Incentivized
    Read full review
    In-Person Training
    Guideline
    No answers on this topic
    Paylocity
    I didn't have in-person training, but I'm sure it was just as great as any other training/assistance Paylocity provides. Paylocity customer service is always available. You never have to be on hold and their answers are always accurate and timely. Documents in the help section are helpful as well. My in-person training was conducted y one of our employees who was involved in the initial set-up and training of all employees. She was excellent.
    Incentivized
    Read full review
    Rippling
    The trainer went slow and and answered our questions.
    Incentivized
    Read full review
    Online Training
    Guideline
    No answers on this topic
    Paylocity
    It was virtually, click orange button in top right corner, click run report, hit submit. The training was minimal at best. I did not know what I was doing, so I just wrote down the steps, so when they steps failed I had no idea what to do, where I was in the process, What the terms mean or where to find them. When I had questions it was always the same answers, no understanding for WHAT I was doing when I hit the orange button.
    Incentivized
    Read full review
    Rippling
    No answers on this topic
    Implementation Rating
    Guideline
    No answers on this topic
    Paylocity
    Implementation was a bit bumpy and Paylocity team not always available for next steps and/or questions. I feel like Paylocity could have done a better job in their fact finding as far as what we were currently doing, our payroll policies and needs, etc. so that we would have run into less issues as we moved forward.
    Incentivized
    Read full review
    Rippling
    It's really easy to implement in comparison to other tools or applications. Different key points are easily configured and implemented as per need, having different configurations in systems. Implementation is something which binds the different parameters of an organization in a single row. Implementation of rippling is much easier, quicker, and error free than any other software. I recommend it strongly!
    Incentivized
    Read full review
    Alternatives Considered
    Guideline
    We selected Guideline due to their relationship with Gusto, our payroll service. However, we did review alternative options for our 401k program and found them very competitive as to price and quality. We were thinking about going with one of the bigger companies like Schwab, E*TRADE, Ally, etc., but found Guideline to be the best choice for us based on price and ease of use.
    Incentivized
    Read full review
    Paylocity
    We switched from QuickBooks because Paylocity offers more than just payroll. It combines payroll, time tracking, HR, benefits, and employee self-service in one system. This has helped us reduce manual work, improve reporting, and make payroll more efficient. Overall, Paylocity was a better fit for our company's growth and HR needs.
    Incentivized
    Read full review
    Rippling
    Rippling has a much more modern, user-friendly approach, and it continues to build out their product suite to help create a seamlessly integrated eco-system. BambooHR is also more modern, but doesn't seem to have the broad product suite that Rippling is pursuing. UKG felt so disconnected and archaic to work with... quite painful, actually. I really like that Rippling has been extremely supportive with the onboarding process, ensuring that you work with various members of their implementation team to get things up and running which leads to a better experience and quicker ROI.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Guideline
    No answers on this topic
    Paylocity
    Everyone wants a good deal of course. We thought we did ok and felt you still made your money also
    Incentivized
    Read full review
    Rippling
    No answers on this topic
    Scalability
    Guideline
    No answers on this topic
    Paylocity
    We have gone from a medium sized company to a larger company with no issues whatsoever with Paylocity being able to keep up or do what we need it to do for the size of our needs. In fact, it does more than we even use at this juncture
    Incentivized
    Read full review
    Rippling
    I can go on here and see all my hours and pto plus health benefits. I like to have the work handbook handy to refer to legal things. How to work my role within it's limits. Being able to put in my hours and view when they are approved is a huge benefit for me.
    Incentivized
    Read full review
    Professional Services
    Guideline
    No answers on this topic
    Paylocity
    Some are knowledgable others not as much and sometimes instead of helping you fix the issue will just give you some directions and expect you to try to figure it out yourself. Also, when your Account Manager needs to escliate the issue to another group, it can take a long time for them to get to your issue and there's no commuication.
    Incentivized
    Read full review
    Rippling
    No answers on this topic
    Return on Investment
    Guideline
    • Allow small employees to enhance benefit package
    • Great recruitment tool for new employees
    • Connection with payroll vendor allowed for less manual work
    Incentivized
    Read full review
    Paylocity
    • The time savings alone is worth the cost. I went from having to spend 3 - 4 full business days on payroll to about 1.
    • Being able to look all employee data up in one place is a lifesaver and time saver - even outside of the office if I need to access information quickly it is all just a sign in away.
    • It has saved significant time and reduced confusion related to onboarding. Everyone is able to see what stage an employee is at, I do not need to worry about employees potentially working for us illegally thanks to eVerify, and I am always assured that all required documentation for regulatory purposes has been obtained prior to employment beginning.
    Incentivized
    Read full review
    Rippling
    • It was great to receive money from other country.
    • It was very helpful to use an user friendly platform for my first oversea job.
    • It was great to keep track of the amount of money I've received for the time I was employed overseas.
    Incentivized
    Read full review
    ScreenShots

    Paylocity Screenshots

    Screenshot of a view of real-time employee data and performance metrics used to uncover and analyze trends. This creates an impactful understanding of the business, increase retention, understand labor costs, and plan for changes.Screenshot of where to automate manual processes with Paylocity's self-serve automation engine, Workflows. Users can implement routines for time-consuming manual tasks.Screenshot of where to manage and comply with employment law. Paylocity's HR Compliance solution helps users to stay on track and view important employee compliance items, from Equal Employment Opportunity (EEO), healthcare, and compensation.Screenshot of how Paylocity Recruiting can automate hiring processes. amplify outreach, showcase a company's culture, and build stronger candidate connections to swiftly fill positions.Screenshot of recognition and rewards in Paylocity.

    Rippling HCM Screenshots

    Screenshot of the Rippling Dashboard: Employees' home for their payroll, benefits, documents, devices, expenses, and apps.Screenshot of Rippling Payroll: Runs payroll in 90 seconds. Pays employees and contractors around the world. Automatic tax filing.Screenshot of Rippling Benefits Administration: For the management of employees' Medical, Dental, Vision, 401K, FSA, HSA, and commuter benefits.Screenshot of Rippling Single Sign-On: Employees can access all of their SaaS apps in one click from their Rippling dashboard.Screenshot of Rippling’s Time & Attendance platform. This integrates with the rest of the product suite so that when employees clock in, their approved hours automatically synced with payroll and accounting systems.Screenshot of Rippling Mobile Device Management: To manage employees' computers and devices 100% remotely.