What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
125 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
116 Ratings

iCIMS

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
125 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 6.5 out of 100

Jobvite

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
116 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

Likelihood to Recommend

iCIMS

I've had job openings where I received 10 candidates, and some where I've received over 250. My opinion is that iCIMS is very helpful if you have candidate pools over 25, and especially if your company is under scrutiny with audits or outside governing bodies. iCIMS helps especially with transparency. If you're a small to medium sized company with an informal hiring process, iCIMS might be too much
Richard Crane | TrustRadius Reviewer

Jobvite

Jobvite has replaced our old ATS, our old scheduling platform, and brought reporting front and center giving the business more access to information regarding our open positions. Hiring managers are notified of steps taken from the time a candidate applies, all the way through screening, and they have access to information in real-time that they would otherwise not have had access to. For a company of our size, roughly 550 employees the Jobvite Hire platform is a perfect tool for us. If you are a smaller company (less than 100 people) or you hire very low volume, you probably won't get the same excitement I do. If you are growing rapidly and recruiting high volume this is a perfect fit
Ryan Watson | TrustRadius Reviewer

Feature Rating Comparison

Recruiting / ATS

iCIMS
6.9
Jobvite
7.8
Job Requisition Management
iCIMS
8.0
Jobvite
8.4
Company Website Posting
iCIMS
8.0
Jobvite
8.0
Publish to Social Media
iCIMS
6.1
Jobvite
8.7
Job Search Site Posting
iCIMS
7.2
Jobvite
8.3
Customized Application Form
iCIMS
7.7
Jobvite
8.2
Resume Management
iCIMS
7.8
Jobvite
7.9
Duplicate Candidate Prevention
iCIMS
6.1
Jobvite
7.2
Candidate Search
iCIMS
7.2
Jobvite
7.3
Applicant Tracking
iCIMS
7.7
Jobvite
8.2
Collaboration
iCIMS
6.2
Jobvite
8.4
Task Creation and Delegation
iCIMS
6.1
Jobvite
7.7
Email Templates
iCIMS
6.8
Jobvite
7.9
User Permissions
iCIMS
7.2
Jobvite
6.7
Notifications and Alerts
iCIMS
5.5
Jobvite
7.2
Reporting
iCIMS
5.4
Jobvite
7.3

Pros

iCIMS

  • Applicant tracking - it allows us to keep up with their status in the entire new hire process
  • Ease of use - iCIMS is very user-friendly
  • Organization - iCIMS is very clearly labeled and organized, so you never have to search too far for someone or something
Anonymous | TrustRadius Reviewer

Jobvite

  • Simple distribution of jobs to various job boards.
  • Excellent user interface and very simple for new users to learn.
  • Customization tools make it easy to make changes to application
  • Candidates are not required to create an account when submitting applications. Greatly speeds up the process and lowers our drop off rate considerably.
  • Robust, simple reporting feature.
Scott DeCloedt | TrustRadius Reviewer

Cons

iCIMS

  • Conditional Logic; This is the biggest opportunity for improvement for iCIMS. Not having this functionality becomes an issue when we want to prevent users from doing something based on a set of other - sometimes unrelated - conditions. Conditional logic would allow us to set up a more prescriptive process which would reduce user error and help maintain compliance. They have JUST released some promising new functionality in this area and I hope to see similar types of improvements around conditional logic elsewhere in the platform soon.
  • Onboarding; Okay, we all know the purpose of an Applicant Tracking Systems is (at least historically) to track APPLICANTS. But if you've been involved in attempting to design a streamlined onboarding process, you know it's a beast all it's own. The capabilities of the Onboard module in iCIMS are . . . acceptable. It's functional, but it's not great. For the company with less complexity, I think the Onboard module would be a wholly sufficient. However, for more complex organizations, what's lacking becomes a bit more obvious (conditional logic would also be a huge win if applied to the onboarding module!)
  • As with almost everything in iCIMS, you do have the ability to configure the content of the onboarding portal(s) to your liking. However, the user-interface itself leaves a lot to be desired and isn't nearly as sleek as the rest of the platform. They've recently released an update with some improved functionality and it seems like they are beginning to dedicate more resources to this area, so that's exciting. We've had over 15k new hires funnel through our onboarding process in iCIMS this year so by no means is this a deal breaker but I do hope for some functional and aesthetic improvements in the coming year.
Carey Wilson | TrustRadius Reviewer

Jobvite

  • Tech support via chat. There are some instances when it takes awhile for a representative to help out via chat.
  • When modifying a interview schedule, I wish the tool would automatically update the schedule when I make a change to one person on the list.
Avni Shah | TrustRadius Reviewer

Likelihood to Renew

iCIMS

iCIMS 8.0
Based on 26 answers
I would say that we are very likely to renew with iCIMS. They seem to continuously be improving their product based on the feedback from their clients. In addition, the thought have having to go through another implementation of this level is daunting and as long as the software continues to meet the business needs of the company and provides the appropriate level of support we will most likely stay. Costs regarding future renewals will also impact this decision and if necessary we will go to market to evaluate other options.
Anonymous | TrustRadius Reviewer

Jobvite

Jobvite 8.9
Based on 22 answers
If I were to become an internal recruiter again, I would almost definitely use Jobvite. I liked the fact that we could set up any job application link on our company web site to connect directly to Jobvite. I also liked that Jobvite made employee referral easy to submit, as employee referrals tend to be the highest quality candidates. Jobvite really has all the tools a recruiter needs to get a candidate through a recruiting process quickly without anything slipping through the cracks. Even though there are a lot of features I feel can be greatly improved, I don't think there is anything on the market today that is better than Jobvite
Anonymous | TrustRadius Reviewer

Usability

iCIMS

iCIMS 7.2
Based on 6 answers
I think in today's world, and if you're a Recruiting professional, you have at least a good basic understanding of technology and the internet, so you can easily understand the functionality of iCIMS. I would improve my rating if iCIMS was just more effecient with less clicking.
Anonymous | TrustRadius Reviewer

Jobvite

Jobvite 5.0
Based on 6 answers
• The user interface is well designed; however user error can lead to some confusion. For example, Sometimes I can’t find specific candidates because my filters have been set a certain way. If filters are not set correctly, it can be hard to find the right data (e.g. is a requisition still open or filled). Other than that, it’s very straightforward. Most features are great and easy to use.
• I don’t utilize all features. For example, message board. I find this particular feature a bit overwhelming. There is so much data on a single screen, that it’s hard to take in and prioritize. I think this screen could be organized a little better so that action items are more clearly visible and action priority is clearer
Anonymous | TrustRadius Reviewer

Reliability and Availability

iCIMS

iCIMS 9.1
Based on 5 answers
There is always ample advance notice before the software goes down for maintenance and this is usually done at off-peak hours. As for system failures - I can't think of any that have effected us in over two years od use.
Marc LeVine | TrustRadius Reviewer

Jobvite

Jobvite 10.0
Based on 2 answers
I don't recall it being down.
Anonymous | TrustRadius Reviewer

Performance

iCIMS

iCIMS 8.2
Based on 3 answers
We can think of no dissatisfaction with our daily use of iCims, involving its response time to commands or incompatibility with any other software we presently use.
Marc LeVine | TrustRadius Reviewer

Jobvite

Jobvite 9.0
Based on 2 answers
No answer on this topic is available.

Support Rating

iCIMS

iCIMS 5.9
Based on 12 answers
There is no easy "help" feature when you just need to figure out how to do something. Who has time to wade through videos, blogs, articles, etc. which you can't save and return to later with a keyword search. We had two demos with a rep, when we tried to see if there were ways we could improve our iCIMS usage. The rep couldn't answer any of our questions and frequently didn't even seem to know what we were talking about (e.g. passive candidates versus active applicants).
Anonymous | TrustRadius Reviewer

Jobvite

Jobvite 8.9
Based on 24 answers
Jobvite is phenomenal when it comes to customer support. They have hired the right people who care and are invested into their customer's success. Whenever we have had any issues or needed support, they have helped us through any issues successfully and they do it in a timely, customer-centric way which leaves us feeling great about their product. We also have a dedicated customer success manager who we meet with to ensure that we are fully optimizing their solution and that we don't have any outstanding objectives. They also partner really well to understand out business and help us scale through our growth.
Anonymous | TrustRadius Reviewer

Online Training

iCIMS

iCIMS 7.9
Based on 3 answers
I would say I believe iCims online training is very good. It's informative, visually appealing, and simple in explaining all the different aspects of iCims. I also really like the new candidate onboarding, and all the other training curricula you have up to be able to inform or send out to the candidate. I like you can attach a URL link for videos as well so you can really customize the training. I feel that overall, I would like to see more. Perhaps, more robust options with the training, if that's something iCims is expanding on in the future.
Anonymous | TrustRadius Reviewer

Jobvite

Jobvite 8.0
Based on 2 answers
Had phone training. Lots of webinars. Generally pretty good. Not enough time to learn. User community exists, but haven’t used.
Anonymous | TrustRadius Reviewer

Implementation Rating

iCIMS

iCIMS 5.3
Based on 3 answers
Things went smoothly
Leslie Montarbo | TrustRadius Reviewer

Jobvite

No score
No answers yet
It forces you to evaluate your own business process.

The software lets you re-engineer things
Anonymous | TrustRadius Reviewer

Alternatives Considered

iCIMS

iCIMs is better in terms of reporting and tracking data. They also have great built-in reports that you can use to track progress. However, Greenhouse excels in every other way: better user experience, integrates with calendar invites for interviews, tracks feedback for every interview that goes down. There are also interview templates you can bake into the role. I also love that you can add prospects to a job for people you meet that are great but aren't the right fit at the moment. Greenhouse has fantastic tools you can integrate with e.g. coderpad where engineers can tech out other engineers in interviews.
Anonymous | TrustRadius Reviewer

Jobvite

Jobvite is by far my favorite ATS that I have used. I will say that Taleo Enterprise Edition was an excellent tool, perfect in many ways, but I used that when I worked at Booz Allen, and it was highly customized, there were full time administrators on site, and it had really been fine tuned above and beyond the out of the box product. I don't expect nor can I access that level of solution with my current company, which is far smaller
Sara Mallory, SPHR, PMP | TrustRadius Reviewer

Scalability

iCIMS

iCIMS 7.8
Based on 2 answers
iCims is currently pretty good and the best TAS for us at our stage of growth - but further improvement and enhancements will only help make it even better.
Marc LeVine | TrustRadius Reviewer

Jobvite

No score
No answers yet
No answers on this topic

Return on Investment

iCIMS

  • iCIMS has overall great customer service.
  • My organization owns this a bit; We struggled in the initial implementation process. My advice to iCIMS would be to be very detailed and upfront to new customers the importance of the implementation aspect. Have multiple calls and conversations with all individuals involved so that they can customize what they exactly want. If you don't you will be behind the 8 ball from the start and potentially never get to where you want.
  • From an ROI perspective, it cost my organization significantly because we did not have it implemented correctly from the start and given the needs in other areas for my organization (more mobile/social capabilities) caused us to make an ATS change after only 2 years.
Ryan Winthrop, MA, PHR | TrustRadius Reviewer

Jobvite

  • Incredibly positive, our applications have risen by 22% year over year since implementing and on pace to exceed 30% growth this year.
  • The ROI has been especially strong with regards to military veteran recruitment, and other types of specialty recruitment because of it's social reach.
  • Our candidate experience scores are higher than industry benchmarks and it's largely due to the experience on Jobvite.
Eddie Moncayo, MBA, SWP, RACR | TrustRadius Reviewer

Screenshots

Pricing Details

iCIMS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Jobvite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Add comparison