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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Infor Birst

    Score6.5 out of 10
    N/AInfor Birst offers multi-tenant cloud BI for deployment in a public or private cloud, or on-premises. It provides an in-memory columnar data store and a BI layer comprising a reporting engine, predictive analytics tools, mobile native apps, dashboards, discovery tools, and an open client interface.N/A

    Tableau Desktop

    Score8.6 out of 10
    N/ATableau Desktop is a data visualization product from Tableau. It connects to a variety of data sources for combining disparate data sources without coding. It provides tools for discovering patterns and insights, data calculations, forecasts, and statistical summaries and visual storytelling.

    $1,380

    per year (purchased via a Creator license)

    Tableau Server

    Score7.5 out of 10
    N/ATableau Server allows Tableau Desktop users to publish dashboards to a central server to be shared across their organizations. The product is designed to facilitate collaboration across the organization. It can be deployed on a server in the data center, or it can be deployed on a public cloud.

    $12

    Per User Per Month

    Pricing
    Infor BirstTableau DesktopTableau Server
    Editions & Modules
    No answers on this topic
    Tableau Creator License
    $115
    per month (billed annually) per user
    Viewer
    $12.00
    Per User Per Month
    Explorer
    $35.00
    Per User Per Month
    Creator
    $70.00
    Per User Per Month
    Offerings
    Pricing Offerings
    Infor BirstTableau DesktopTableau Server
    Free Trial
    NoNoYes
    Free/Freemium Version
    NoYesNo
    Premium Consulting/Integration Services
    YesYesYes
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details—All pricing plans are billed annually. A Creator license includes Tableau Desktop, Tableau Prep Builder, and Tableau Pulse. Discounts sometimes available for volume.—
    More Pricing Information
    Community Pulse
    Infor BirstTableau DesktopTableau Server
    Considered Multiple Products
    Infor
    Chose Infor Birst
    We compared Birst vs Tableau and Lumirra and there's no question that Birst is the best option from a cost perspective. Additionally, the ease of use complemented with our support team has allowed us to innovate on the platform quickly
    Incentivized
    Chose Infor Birst
    We evaluated and compared Birst, OBIEE 12c, and Tableau based on several criteria such as "Data Analysis & Discovery", "Data Integration", "Security model", "Data Visualization", "User Experience" or "Infrastructure & Architecture".
    The only point where Birst was rated higher …
    Incentivized
    Chose Infor Birst
    Birst provide a much better web UI and end user experience and distribution mechanism than both Tableau and SSRS. Power BI simply did not have the full complement of features that we needed at the time of our selection to be competitive and Pentaho was too custom and would have …
    Incentivized
    Chose Infor Birst
    • Birst lacks external modular components power bi has currently. New custom visuals, charts, statistical models created by third party vendors can be added to existing dashboard and enhanced.
    • Birst lacks interactive dashboard functionality and external inputs.
    • Powerbi and Tableau …
    Incentivized
    Chose Infor Birst
    Tableau does not have a common semantic layer like BIRST does so we use Tableau for data discovery purposes and BIRST for enterprise BI.
    Within BIRST, we can increase the level of data governance.
    Incentivized
    Chose Infor Birst
    Both Tableau and Qlik needed back end data preparation done before they could start. BIRST has that full process integrated. Most importantly, BIRST's fully integrated stack (we chose the cloud option) allows you to focus on delivering what your organization needs, without …
    Incentivized
    Chose Infor Birst
    We preferred to have an all-in-one cloud solution that could connect to Salesforce.com and on-premise servers. I thought the combination of ETL built into a star-schema was unmatched. QlikView could do something similar, but the resulting data file was not an enterprise grade …
    Incentivized
    Chose Infor Birst
    Birst is the best all in one tool that we found, especially at a good price point and already using Infor
    Incentivized
    Chose Infor Birst
    There are a few items I evaluate when looking at different tools.
    1. Price per user
    2. License price
    Incentivized
    Chose Infor Birst
    Birst was better than Domo for our needs because we could get in and tinker with it. Our impression of Domo was that it had a lot of connectors and ready to go reports, but it made too many assumptions about applications we use. We customize too much to use a "ready to go" …
    Incentivized
    Chose Infor Birst
    Birst was the only tool that did the following:
    • robust enough ETL for our data warehouse team
    • data would remain within our data warehouse and not within the tool's proprietary store, in case the company went out of business.
    Incentivized
    Chose Infor Birst
    We originally selected Birst because they are a Partner of our ERP system provider. We re-evaluated and reconfirmed that decision after our new investment through a one week prototyping exercise that proved how quickly something that delivers real content and value can be built …
    Incentivized
    Chose Infor Birst
    We selected Birst over all other options due to the one-stop-shop nature of their offering - it allows us to rapidly develop and deploy a complete product quickly within a single tool.
    Incentivized
    Chose Infor Birst
    Visualizations between the two are comparable. Processing and data access seems to be a bit faster with MS. Building dashboards is about the same, with Birst seeming to be a bit simpler (but that might be because I use it more). Have used Tableau and Spotfire and the …
    Incentivized
    Chose Infor Birst
    Birst allows direct access to an internal data store, which none of the products we evaluated provided. We also found the birst ETL layer far more powerful than the other platforms we considered.
    Incentivized
    Chose Infor Birst
    • Value for money
    • Birst was by far less expensive than the other tools evaluated in regards the KPIs defined
    Incentivized
    Chose Infor Birst
    We needed multi-tenancy, embedding, scalability and preferred a cloud solution that removed the need for us to manage upgrades.
    Incentivized
    Chose Infor Birst
    - Great could solution.
    - Modern UI for Dashboards.
    Incentivized
    Chose Infor Birst
    We looked at Tableau and few others.
    Chose Infor Birst

    There isn't a single tool that does everything Birst does. It's an end to end solution with unrivaled flexibility.

    • Choice of back end databases (including Redshift, HANA, Microsoft, Oracle, Infobright, etc).
    Chose Infor Birst
    Tableau is the leader in visualizations, from animation to ease of use, it takes the cake. But they do not (did not) have the data modeling capabilities that were offered with Birst. The step back in visualizations from Birst is more than made up for in their modeling. Qlik is …
    Chose Infor Birst
    Birst does a great job of being able to collate the data.
    Chose Infor Birst
    We chose birst for the cloud based collaboration feature
    Chose Infor Birst
    Birst back end is more powerful yet complicated while Tableau's front end is more user friendly
    Tableau
    Chose Tableau Desktop
    When we first looked at getting a visualization software for analytics we looked into two options Microsoft Power BI and Tableau Desktop, and even though Power BI is more cost-effective we decided to go with Tableau Desktop as it had more options that we are looking for such as …
    Incentivized
    Chose Tableau Desktop
    Microsoft PowerBI could potentially be a better fit for organizations on Office365, it's a close call though. Google Data Studio has potential but is still far behind Tableau on the "user-friendly" factor. Tableau still seems to dominate for the "recommended" analytics tool, …
    Incentivized
    Chose Tableau Desktop
    Tableau Desktop has many more features than other competitors. Comparing Birst, the layout is much more efficient. Power BI and QlikView are as easy as Tableau Desktop. The price for Tableau is a disadvantage when compared to Birst and QlikView, but not against Power BI. …
    Incentivized
    Chose Tableau Desktop
    Tableau is next generation tool where other two are old traditional BI tools
    Other tools are very slow and difficult to use, and required lot of technical expertise to use them.
    Tableau's look and feel is much nicer than those two.
    Incentivized
    Chose Tableau Desktop
    Tableau was easy to find people that had the skill set and a company server was already available.
    Incentivized
    Chose Tableau Desktop
    Tableau Desktop is less complex and has a better array of visualizations.
    Incentivized
    Chose Tableau Desktop
    If any changes had to be made to existing visualizations when we used QlikView, a lot of security constraints existed and I had to run to the IT team for every change I had to implement. Tableau gives easy security change rights to the developer environment.
    Incentivized
    Chose Tableau Desktop
    I feel like Tableau is easier to use and offers a greater selection of visualizations. I feel that the dashboards are easier to put together and offer a great amount of flexibility for the end-user. Tableau has an excellent user support group. I find the community to be …
    Incentivized
    Chose Tableau Desktop
    My current work environment uses both Tableau Online, MicroStrategy & SSRS in parallel. Tableau is much closer to the SSRS in terms of visualization tool where as MicroStrategy is an enterprise data modeling and reporting tool.

    Based on the use case we use different tools. Here …
    Incentivized
    Chose Tableau Desktop
    It is easier to start with Tableau. The out of the box ready feel is more with Tableau than any of the other BI products. Product scalability is at a steep cost with Tableau but it gives the possibility to begin small and then grow as it proves its capability as compared to all …
    Incentivized
    Chose Tableau Desktop
    Tableau is the only tool that can be exposed to end users so that they can build their reports and dashboards and can publish these without the help of a dedicated developer.
    Incentivized
    Chose Tableau Desktop
    Python is programming tools, while Tableau is an easy to use drag and drop data visualization tool. This may not be an apple to apple comparison. Compared to Excel, Tableua is way over the top when it comes to data visualization.
    Incentivized
    Chose Tableau Desktop
    In comparison to Tableau, the other dashboarding/BI tools I've used feel clunky, are very slow to develop in, and seem to lack features of a more modernized tool like Tableau. In Pentaho Analyzer, for instance, trying to include multiple worksheets or reports in a single …
    Incentivized
    Chose Tableau Desktop
    I had the trial version of Tableau Desktop downloaded, installed, configured and was creating meaningful dashboards in almost 15 minutes. While other software we used had great features, none of them were able to compare with this trial experience. Tableau's user forums were …
    Incentivized
    Chose Tableau Desktop
    Cass evaluated Domo, QlikView and Birst prior to selecting Tableau. It came down to cost (and by a significant margin); the others have relatively high implementation, hosting and other costs. Additionally, based on a recent Gartner "Magic Quadrant", Tableau exceeds all others …
    Incentivized
    Chose Tableau Desktop
    I haven't used other tools for a number of years - when I made the selection my criteria were ease of use (including, slicing & dicing data at will), connectivity to various data sources (especially REST API - which Tableau doesn't support natively but now has a way to use …
    Incentivized
    Chose Tableau Desktop
    Tableau Desktop needs no to minimal coding experience. It easily integrates with various data sources. It is very easy to create usable smart reports.
    Incentivized
    Chose Tableau Desktop
    Qlikview, SiSense - I find Tableau to be more intuitive. I found the others to have a steeper learner curve.
    Incentivized
    Chose Tableau Desktop
    I have used SSRS, Crystal Reports, Microsoft Excel, and Business Objects. Tableau offers more functionality than the rest and is pretty intuitive. I think SSRS is the easiest to use. Query speed is excellent with SSRS (at least when you are connected to SQL Server). Microsoft …
    Chose Tableau Desktop
    Against the usual incumbents within the pharmaceutical industry, Tableau has much better and faster access to database data especially stored in the Oracle database, without needing any interim transformations or data universe needing to be created. Also it has comparatively …
    Incentivized
    Chose Tableau Desktop
    As far as I know, we do not currently use Domo, however I've seen some demos of their product. Domo is very good with cloud-based software and it also incorporates social media data. Domo is also good at using cloud-based excel file building vs. building spreadsheets on my …
    Incentivized
    Chose Tableau Desktop
    Tableau is the most powerful and easy to use of the alternatives, as long as the data sources are properly connected. None of the other tools have allowed us to connect and integrate data into one report in the way that Tableau's data connectivity allows us to. Then the ability …
    Incentivized
    Chose Tableau Desktop
    Tableau is by far the superior product when it comes to analysis, ease of use, and end user experience. People are usually more familiar with Excel so it can be difficult to break them out of their comfort zone. Lastly, when it comes to subscriptions, SSRS is the tool I prefer. …
    Incentivized
    Chose Tableau Desktop
    We evaluated QlikView and Tableau for a Fortune 500 corporation 15 months ago in full disclosure. To be all too brief we found QlikView to be a very good tool but more IT dependent than Tableau. Newer features and functions may offset some this one significance.

    Spotfire is …
    Chose Tableau Desktop
    We have evaluated QlikView as well. QlikView is another tool in the "Self-Service BI" world. However, it's focus is mainly on creating ad-hoc data models and using these models to make visualizations. Tableau, on the other hand, will take an existing data model and make much …
    Tableau
    Chose Tableau Server
    The interface of Tableau Server is good.
    Incentivized
    Chose Tableau Server
    The choice to use Tableau Server is really made for you if you already have adopted Tableau Desktop. If you're focused on an on-premise solution, Tableau is probably the way that you'll have to go. Looker and Mode are cloud-based (so is Tableau Online) and offer a true …
    Incentivized
    Chose Tableau Server
    There were a lot of reasons why we chose Tableau and the least is the cost but also the way Tableau stores data in the columnar fashion instead of in Cubes. We went through a painstaking selection process and at the end, came down to a couple of vendors and we ended up with the …
    Incentivized
    Chose Tableau Server
    Excel took forever to load the data and crashed, and Tableau wins.
    Incentivized
    Chose Tableau Server
    We still use Microsoft Excel for much of the lighter, day-to-day pivot tables or calculations. We see Tableau as the future however and are slowly tying more and more of our standard work with Tableau. Smartsheet isn't a 1:1 example, but it was considered for importing …
    Incentivized
    Chose Tableau Server
    I did not choose Tableau for my organization, but did choose my organization in part because they use Tableau! Fantastic flexibility combined with relative ease of visualization.
    Incentivized
    Chose Tableau Server
    Tableau is extremely self intuitive to use and has a large supporting community
    Incentivized
    Chose Tableau Server
    A comprehensive proof of concept study done. We evaluated different vendors and also consider strategic reports (like Gartner) to make a decision. Tableau was the winner. The developers especially liked it, because integrating it to the existing system was very easy.
    Incentivized
    Chose Tableau Server
    Sisense was another tool I came across, but I chose Tableau over Sisense as an end-to-end tool for data visualisation and BI. Tableau is the complete data visualisation tool, which is what I was looking for. So, I chose Tableau. Plus, it's easy to use and there are no complex …
    Incentivized
    Chose Tableau Server
    Tableau is better than Splunk in analyzing the unstructured data and displaying all relevant information to the user. I have used Splunk but it does not provide the information of every component of a system, it just drills down to log analytics. Tableau is beyond Splunk, as …
    Incentivized
    Chose Tableau Server
    Tableau by far has the most intuitive interface and best out of the box looks for presentation. The speed of development and ease of development is unbeatable.
    Incentivized
    Chose Tableau Server
    Tableau server was easier to setup
    Incentivized
    Chose Tableau Server
    QlikView can't connect to live data (in general)
    Licensing Costs of QlikView and Cognos are expensive.
    Cognos doesn't have excellent Graphics embedded within the tool
    Incentivized
    Chose Tableau Server
    Three "self service" BI tools were looked at: Tableau, Spotfire & Qlikview. To put it very simply, Spotfire had a lot of overlap with a tool that was already present at the bank, SAS. QlikView's biggest negative was that everything was brought in via RAM, and there are gigantic …
    Incentivized
    Chose Tableau Server
    We evaluated Tableau Server against all the major players out there. We had a bad experience with one of the major players and switched them out for Tableau. It was one of the best business decisions we have made due to our experience with Tableau and their team. Tableau offers …
    Incentivized
    Chose Tableau Server
    I've personally have used a vast majority of the Business Intelligence products on the marketplace. I've used all of the Oracle products over the past few years. I've used all of the products in the Microsoft stack, along with Cognos, Qlikview, etc. Each are effective if your …
    Incentivized
    Chose Tableau Server
    Tableau Server has many competitors, two primary ones would be SAP Business Objects and Microsoft PowerView through Tabular Analysis Services. I have worked with all three products. First and foremost, in terms of data visualization Tableau is the best by far. However there are …
    Incentivized
    Chose Tableau Server
    For full blown BI Suites, Microstrategy, Oracle and others were evaluated. However Tableau is used to supplement those systems in our case.
    Chose Tableau Server
    Spotfire. Liked Tableau's ease of use and also local proximity (based in Seattle).
    Chose Tableau Server
    We evaluated SAS Web Report Studio, SAS Visual Analytics and Spotfire.
    Chose Tableau Server
    We also looked at Spotfire and Qilkview
    Chose Tableau Server
    Looked at Cognos, Microstrategy and Business Objects. All were too IT / technical intensive. Moved to Tableau due to ease of use.
    Chose Tableau Server
    QlikView, Tibco Spotfire, SAS, and SAP. At the time, all cost more than Tableau for our (small) needs, SAS and SAP were in some ways overqualified in terms of breadth, and none of them had the ease of use of Tableau.
    Chose Tableau Server
    This search turned up a number of candidates. I think the main alternative considered was SiSense. Tableau Server with Tableau Desktop was the most expensive solution but I was convinced it actually represented the best value.
    Key User Insights
    Would buy again
    No answers on this topic
    93%
    Would buy again
    52 Answers
    75%
    Would buy again
    6 Answers
    Delivers good value for the price
    No answers on this topic
    91%
    Delivers good value for the price
    50 Answers
    75%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    No answers on this topic
    98%
    Happy with the feature set
    55 Answers
    88%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    93%
    Lived up to sales and marketing promises
    38 Answers
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    44 Answers
    71%
    Implementation went as expected
    5 Answers
    Features
    Infor BirstTableau DesktopTableau Server
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Infor Birst and Tableau Desktop and Tableau Server
    Feature
    Infor Birst
    7.4
    77 Ratings
    10% below category average
    Tableau Desktop
    8.5
    175 Ratings
    4% above category average
    Tableau Server
    8.4
    95 Ratings
    3% above category average
    Pixel Perfect reports7.068 Ratings8.0145 Ratings9.129 Ratings
    Customizable dashboards8.077 Ratings9.2174 Ratings7.094 Ratings
    Report Formatting Templates7.159 Ratings8.1151 Ratings9.081 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Infor Birst and Tableau Desktop and Tableau Server
    Feature
    Infor Birst
    7.0
    78 Ratings
    13% below category average
    Tableau Desktop
    8.5
    172 Ratings
    6% above category average
    Tableau Server
    7.8
    95 Ratings
    3% below category average
    Drill-down analysis8.078 Ratings8.6167 Ratings8.095 Ratings
    Formatting capabilities7.077 Ratings8.6170 Ratings8.093 Ratings
    Integration with R or other statistical packages6.127 Ratings8.1126 Ratings8.059 Ratings
    Report sharing and collaboration7.068 Ratings8.6165 Ratings7.089 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Infor Birst and Tableau Desktop and Tableau Server
    Feature
    Infor Birst
    8.0
    75 Ratings
    3% below category average
    Tableau Desktop
    8.5
    166 Ratings
    3% above category average
    Tableau Server
    7.2
    91 Ratings
    13% below category average
    Publish to Web8.052 Ratings8.1155 Ratings8.085 Ratings
    Publish to PDF8.067 Ratings8.2154 Ratings7.084 Ratings
    Report Versioning7.28 Ratings8.6120 Ratings8.070 Ratings
    Report Delivery Scheduling9.066 Ratings8.6128 Ratings8.077 Ratings
    Delivery to Remote Servers00 Ratings9.078 Ratings5.19 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Infor Birst and Tableau Desktop and Tableau Server
    Feature
    Infor Birst
    6.9
    72 Ratings
    15% below category average
    Tableau Desktop
    8.4
    164 Ratings
    5% above category average
    Tableau Server
    8.3
    90 Ratings
    4% above category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)8.072 Ratings8.7162 Ratings9.086 Ratings
    Location Analytics / Geographic Visualization7.058 Ratings8.6156 Ratings8.085 Ratings
    Predictive Analytics5.833 Ratings8.7131 Ratings8.064 Ratings
    Pattern Recognition and Data Mining00 Ratings7.87 Ratings8.01 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Infor Birst and Tableau Desktop and Tableau Server
    Feature
    Infor Birst
    8.3
    72 Ratings
    2% below category average
    Tableau Desktop
    9.1
    149 Ratings
    7% above category average
    Tableau Server
    10.0
    95 Ratings
    16% above category average
    Multi-User Support (named login)9.070 Ratings9.1145 Ratings10.093 Ratings
    Role-Based Security Model8.068 Ratings9.1125 Ratings10.090 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)8.069 Ratings8.9136 Ratings10.092 Ratings
    Report-Level Access Control00 Ratings9.210 Ratings10.01 Ratings
    Single Sign-On (SSO)00 Ratings9.383 Ratings10.062 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Infor Birst and Tableau Desktop and Tableau Server
    Feature
    Infor Birst
    5.0
    54 Ratings
    43% below category average
    Tableau Desktop
    7.9
    141 Ratings
    2% above category average
    Tableau Server
    8.1
    79 Ratings
    4% above category average
    Responsive Design for Web Access7.052 Ratings8.6130 Ratings10.077 Ratings
    Mobile Application3.034 Ratings7.5101 Ratings7.061 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile3.042 Ratings7.5122 Ratings7.068 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Infor Birst and Tableau Desktop and Tableau Server
    Feature
    Infor Birst
    -
    Ratings
    Tableau Desktop
    7.7
    67 Ratings
    1% below category average
    Tableau Server
    6.4
    46 Ratings
    19% below category average
    REST API00 Ratings8.459 Ratings8.040 Ratings
    Javascript API00 Ratings7.653 Ratings8.037 Ratings
    iFrames00 Ratings6.751 Ratings6.040 Ratings
    Java API00 Ratings8.048 Ratings5.57 Ratings
    Themeable User Interface (UI)00 Ratings7.154 Ratings6.19 Ratings
    Customizable Platform (Open Source)00 Ratings8.548 Ratings4.67 Ratings
    Best Alternatives
    Infor BirstTableau DesktopTableau Server
    Small Businesses
    Cyfe
    Score4 out of 10
    Cyfe
    Score4 out of 10
    Cyfe
    Score4 out of 10
    Medium-sized Companies
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Enterprises
    Sisense
    Score6.9 out of 10
    Sisense
    Score6.9 out of 10
    Sisense
    Score6.9 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Infor BirstTableau DesktopTableau Server
    Likelihood to Recommend
    7.5
    (99 ratings)
    9.1
    (204 ratings)
    8.0
    (111 ratings)
    Likelihood to Renew
    9.0
    (35 ratings)
    7.5
    (41 ratings)
    10.0
    (20 ratings)
    Usability
    9.0
    (12 ratings)
    8.4
    (73 ratings)
    8.0
    (17 ratings)
    Availability
    4.1
    (6 ratings)
    10.0
    (11 ratings)
    9.0
    (9 ratings)
    Performance
    7.5
    (6 ratings)
    8.0
    (10 ratings)
    8.1
    (8 ratings)
    Support Rating
    6.0
    (19 ratings)
    1.0
    (57 ratings)
    3.0
    (18 ratings)
    In-Person Training
    9.1
    (4 ratings)
    9.4
    (4 ratings)
    8.0
    (4 ratings)
    Online Training
    8.0
    (2 ratings)
    8.0
    (5 ratings)
    9.0
    (9 ratings)
    Implementation Rating
    5.3
    (6 ratings)
    8.0
    (34 ratings)
    9.1
    (13 ratings)
    Configurability
    7.0
    (2 ratings)
    7.0
    (3 ratings)
    8.0
    (1 ratings)
    Data Sharing and Collaboration
    6.0
    (24 ratings)
    8.4
    (115 ratings)
    5.1
    (79 ratings)
    Data Sources
    7.6
    (76 ratings)
    7.9
    (115 ratings)
    6.6
    (82 ratings)
    Ease of integration
    5.0
    (2 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    6.0
    (2 ratings)
    9.0
    (4 ratings)
    -
    (0 ratings)
    Vendor post-sale
    5.0
    (2 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.0
    (2 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Infor BirstTableau DesktopTableau Server
    Likelihood to Recommend
    Infor
    Infor Birst OEM and embedded analytics are well suited for advanced analytics and business intelligence. It has flexible deployment features and a lot of configuration ability with low code - no coding ability. Ability to ingest data from multiple live data sources. Source data from multiple sources can be segregated into multiple sections based on business criteria. Easily searchable business terms (metadata) across all enterprise analytic content.
    Read full review
    Tableau
    The best scenario is definitely to collect data from several sources and create dedicated dashboards for specific recipients. However, I miss the possibility of explaining these reports in more detail. Sometimes, we order a report, and after half a year, we don't remember the meaning of some data (I know it's our fault as an organization, but the tool could force better practices).
    Incentivized
    Read full review
    Tableau
    Whole funnel and specific channel performance from upper to lower funnel metrics. The ability to view full channel performance for some time, such as weekly, monthly, or quarterly, has truly been monumental in how my team optimizes specific channels and campaigns. Daily performance tracking is a bit overwhelming, with load times and having to refresh specific live views over time. It can be challenging to do so at times, as extensive dashboards take much longer to load.
    Incentivized
    Read full review
    Pros
    Infor
    • End-to-end solution, from raw source data, ETL, warehousing and reporting, Birst is able to do everything we need in one package instead of needing to develop and maintain multiple technologies
    • Intuitive report development. The drag and drop creation of reports is simple. More complicated queries are easy to generate.
    • Very user-friendly and interactive. A lot of nice features are available both for developers and end users to streamline the process of preparing and consuming data
    • Rich API which allows us to programmatically interact with Birst
    Incentivized
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    Tableau
    • An excellent tool for data visualization, it presents information in an appealing visual format—an exceptional platform for storing and analyzing data in any size organization.
    • Through interactive parameters, it enables real-time interaction with the user and is easy to learn and get support from the community.
    Incentivized
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    Tableau
    • It's good at doing what it is designed for: accessing visualizations without having to download and open a workbook in Tableau Desktop. The latter would be a very inefficient method for sharing our metrics, so I am glad that we have Tableau Server to serve this function.
    • Publishing to Tableau Server is quick and easy. Just a few clicks from Tableau Desktop and a few seconds of publishing through an average speed network, and the new visualizations are live!
    • Seeing details on who has viewed the visualization and when. This is something particularly useful to me for trying to drive adoption of some new pages, so I really appreciate the granularity provided in Tableau Server
    Incentivized
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    Cons
    Infor
    • Birst prices are fairly expensive. License plus cost of users can add up pretty quickly
    • Depending on the size of data, rendering of reports can take a little bit. Need faster processing of data
    • Takes a little time to understand how to build reports, not the most intuitive UI
    Incentivized
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    Tableau
    • Pricing should be more user-friendly and usage-driven
    • Making edits to the production reports is fairly tough and has a vast scope of additional capabilities
    • Tableau Desktop should be able to differentiate itself from the Tableau server else there is no major meaning of two different products being offered
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    Tableau
    • Tableau Server has had some issue handling some of our larger data sets. Our extract refreshes fail intermittently with no obvious error that we can fix
    • Tableau Server has been hard to work with before they launched their new Rest API, which is also a little tricky to work with
    Incentivized
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    Likelihood to Renew
    Infor
    We have been able to overcome any of the drawbacks we've found with Birst easily and it has fulfilled almost all of our analytic needs to date. Having seen their roadmap it would be highly unlikely we would move away from this platform any time soon. You simply can't beat the functionality that Birst provides for the price and the things I see coming out of the company solidify that our decision to choose Birst was the best possible choice. We have never regretted the decision.
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    Tableau
    Our use of Tableau Desktop is still fairly low, and will continue over time. The only real concern is around cost of the licenses, and I have mentioned this to Tableau and fully expect the development of more sensible models for our industry. This will remove any impediment to expansion of our use.
    Incentivized
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    Tableau
    It simply is used all the time by more and more people. Migrating to something else would involve lots of work and lots of training. The renewal fee being fair, it simply isn't worth migrating to a different tool for now.
    Incentivized
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    Usability
    Infor
    I would like to see additional usability put into the ETL scripting. Recently, Birst added a nice function reference inline to formula creation which has kept me from having to return to documentation so much. The same in ETL would be very beneficial. The interface problems related to the Flex framework are being addressed in a rewrite to HTML 5, but for now they are still a hindrance to a higher usability rating.
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    Tableau
    Tableau Desktop has proven to be a lifesaver in many situations. Once we've completed the initial setup, it's simple to use. It has all of the features we need to quickly and efficiently synthesize our data. Tableau Desktop has advanced capabilities to improve our company's data structure and enable self-service for our employees.
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    Tableau
    Tableau Server takes training and experience in order to unlock the application's full potential. This is best handled by a qualified data scientist or data analytics manager. Tableau user interface layout, nomenclature, and command structure take time and training to become proficient with. Integration and connectivity require proper IT developer support.
    Incentivized
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    Reliability and Availability
    Infor
    We frequently experience -103 errors due to us using the Live Connect functionality, which does not seem to handle even minor interruptions in connectivity, and treats all future connection attempts or data requests as errors, even if the issue does not exist any longer
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    Tableau
    When used as a stand-alone tool, Tableau Desktop has unlimited uptime, which is always nice. When used in conjunction with Tableau Server, this tool has as much uptime as your server admins are willing to give it. All in all, I've never had an issue with Tableau's availability.
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    Tableau
    Our instance of Tableau Server was hosted on premises (I believe all instances are) so if there were any outages it was normally due to scheduled maintenance on our end. If the Tableau server ever went down, a quick restart solved most issues
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    Performance
    Infor
    Everything runs very fast and smoothly. The only process that I wish was faster would be processing the data after uploading new data or making changes to the existing data model. It can take 15-20 minutes (roughly) to upload and process new data once you start getting into 10's of millions of rows. Given my experience with how long it takes me to pull the same data using SQL Server Management Studio, I don't think Birst is unreasonably slow - but for me to give a higher rating, I would want it to be unreasonably fast
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    Tableau
    Tableau Desktop's performance is solid. You can really dig into a large dataset in the form of a spreadsheet, and it exhibits similarly good performance when accessing a moderately sized Oracle database. I noticed that with Tableau Desktop 9.3, the performance using a spreadsheet started to slow around 75K rows by about 60 columns. This was easily remedied by creating an extract and pushing it to Tableau Server, where performance went to lightning fast
    Incentivized
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    Tableau
    While there are definitely cases where a user can do things that will make a particular worksheet or dashboard run slowly, overall the performance is extremely fast. The user experience of exploratory analysis particularly shines, there's nothing out there with the polish of Tableau.
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    Support Rating
    Infor
    • Poor turnaround time
    • Low response rate when the problem at hand are large
    • Lack of infrastructural knowledge when it comes to scaling solutions
    • Lack of inter team work noticed
    • Most of the tickets are open for a long period of time
    Incentivized
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    Tableau
    Tableau support has been extremely responsive and willing to help with all of our requests. They have assisted with creating advanced analysis and many different types of custom icons, data formatting, formulas, and actions embedded into graphs. Tableau offers a weekly presentation of features and assists with internal company projects.
    Incentivized
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    Tableau
    We have consistently had highly satisfactory results every time we've reached out for help. Our contractor, used for Tableau server maintenance and dashboard development is very technically skilled. When he hits a roadblock on how to do something with Tableau, the support staff have provided timely and useful guidance. He frequently compares it to Cognos and says that while Cognos has capabilities Tableau doesn't, the bottom line value for us is a no-brainer
    Incentivized
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    In-Person Training
    Infor
    I have attended two different training sessions. The first one was my initial training on the system. It was well paced, clear and concise. If there were questions that were not able to be answered by the instructor, he took down the question and actually followed up and provided us a response quickly. The second session was specific to the dashboard and report design components. This training was very good though there were some attendants who had little or no experience and their questions slowed the class.
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    Tableau
    It is admittedly hard to train a group of people with disparate levels of ability coming in, but the software is so easy to use that this is not a huge problem; anyone who can follow simple instructions can catch up pretty quickly.
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    Tableau
    In our case, they hired a private third party consultant to train our dept. It was extremely boring and felt like it dragged on. Everything I learned was self taught so I was not really paying attention. But I do think that you can easily spend a week on the tool and go over every nook and cranny. We only had the consultant in for a day or two.
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    Online Training
    Infor
    Although I found the online resources helpful, a lack of appropriate examples for certain tasks key to report creation and advanced modeling make the online training/documentation less than perfect. For an inexperienced BI professional, the online training would not enable a streamlined launch of the product.
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    Tableau
    I think the training was good overall, but it was maybe stating the obvious things that a tech savvy young engineer would be able to pick up themselves too. However, the example work books were good and Tableau web community has helped me with many problems
    Incentivized
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    Tableau
    The Tableau website is full of videos that you can follow at your own pace. As a very small company with a Tableau install, access to these free resources was incredibly useful to allowing me to implement Tableau to its potential in a reasonable and proportionate manner.
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    Implementation Rating
    Infor
    Have clean data! Birst flexibility allows - Start small, then introduce functionality and complexity along the way. If you try to present all the functionality [bells and whistles] and wow them, but bad data is uncovered, the end user blames the new application and turns away.
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    Tableau
    Again, training is the key and the company provides a lot of example videos that will help users discover use cases that will greatly assist their creation of original visualizations. As with any new software tool, productivity will decline for a period. In the case of Tableau, the decline period is short and the later gains are well worth it.
    Incentivized
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    Tableau
    Implementation was over the phone with the vendor, and did not go particularly well. Again, think this was our fault as our integration and IT oversight was poor, and we made errors. Would they have happened had a vendor been onsite? Not sure, probably not, but we probably wouldn't have paid for that either
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    Alternatives Considered
    Infor
    Birst was better than Domo for our needs because we could get in and tinker with it. Our impression of Domo was that it had a lot of connectors and ready to go reports, but it made too many assumptions about applications we use. We customize too much to use a "ready to go" solution like that. When we looked at Tableau, we liked its visualization capabilities, but it wasn't going to help us do the extractions, ETL, and warehousing of data. It may have come some distance since then.
    Incentivized
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    Tableau
    I have used Power BI as well, the pricing is better, and also training costs or certifications are not that high. Since there is python integration in Power BI where I can use data cleaning and visualizing libraries and also some machine learning models. I can import my python scripts and create a visualization on processed data.
    Incentivized
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    Tableau
    Today, if my shop is largely Microsoft-centric, I would be hard pressed to choose a product other than Power BI. Tableau was the visualization leader for years, but Microsoft has caught up with them in many areas, and surpassed them in some. Its ability to source, transform, and model data is superior to Tableau. Tableau still has the lead in some visualizations, but Power BI's rise is evidenced by its ever-increasing position in the leadership section of the Gartner Magic Quadrant.
    Incentivized
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    Scalability
    Infor
    we can see that loading a lot of data can cause a noticable slow down in performance. Birst support indicated that they don't really consider anything less than 30 seconds to be an issue, but that is not the case for our customers, so we have had to change some of implementation to address this
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    Tableau
    Tableau Desktop's scaleability is really limited to the scale of your back-end data systems. If you want to pull down an extract and work quickly in-memory, in my application it scaled to a few tens of millions of rows using the in-memory engine. But it's really only limited by your back-end data store if you have or are willing to invest in an optimized SQL store or purpose-built query engine like Veritca or Netezza or something similar.
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    Tableau
    No answers on this topic
    Return on Investment
    Infor
    • Being a manufacturing company we tend to lag behind technologically. But having all the data for different ERP systems in one place has been an eye opener for the executives. It has lessened the need to convert some legacy ERP systems.
    • Having such a simple reporting tool is a great asset to some of our sites that have traditionally had trouble gathering data from AS400 systems.
    Incentivized
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    Tableau
    • Tableau was acquired years ago, and has provided good value with the content created.
    • Ongoing maintenance costs for the platform, both to maintain desktop and server licensing has made the continuing value questionable when compared to other offerings in the marketplace.
    • Users have largely been satisfied with the content, but not with the overall performance. This is due to a combination of factors including the performance of the Tableau engines as well as development deficiencies.
    Incentivized
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    Tableau
    • Tableau does take dedicated FTE to create and analyze the data. It's too complex (and powerful) a product not to have someone dedicated to developing with it.
    • There are some significant setup for the server product.
    • Once sever setup is complete, it's largely "fire and forget" until an update is necessary. The server update process is cumbersome.
    Incentivized
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    ScreenShots

    Infor Birst Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    Tableau Server Screenshots

    Screenshot of Tableau Server interface and administration view 1.Screenshot of Tableau Server interface and administration view 2.Screenshot of Tableau Server permissions view.Screenshot of Tableau Services Manager (TSM) view 1.Screenshot of Tableau Services Manager (TSM) view 2.