Infosec IQ vs. KnowBe4 Security Awareness Training

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Infosec IQ
Score 8.2 out of 10
N/A
Infosec IQ security awareness and training aims to empower employees with the knowledge and skills to stay cybersecure at work and home. With over 2,000 awareness and training resources, Choose Your Own Adventure® Security Awareness Games and personalized learning experiences, the solution aims to present everything needed to prepare employees and strengthen the user's cybersecurity culture. The platform can be customized and personalized to match an organization’s…N/A
KnowBe4 Security Awareness Training
Score 9.1 out of 10
N/A
KnowBe4 is a security awareness and compliance training and simulated social engineering product. It is used by organizations worldwide to strengthen their security culture and reduce human risk. The product includes a comprehensive suite of awareness and compliance training, real-time user coaching, AI-powered simulated social engineering, crowdsourced anti-phishing defense and an AI suite that enhances human risk management through personalized training and automation. With…
$0.95
per month (billed annually) per seat
Pricing
Infosec IQKnowBe4 Security Awareness Training
Editions & Modules
No answers on this topic
Silver
$0.95
per month (billed annually) per seat
Gold
$1.10
per month (billed annually) per seat
Platinum
$1.25
per month (billed annually) per seat
Diamond
$1.70
per month (billed annually) per seat
Offerings
Pricing Offerings
Infosec IQKnowBe4 Security Awareness Training
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
Infosec IQKnowBe4 Security Awareness Training
Considered Both Products
Infosec IQ
Chose Infosec IQ
Very similar operation to [KnowBe4 Security Awareness Training]. However, it is based off of one network security guru and his experiences. We like that Infosec [IQ] didn't base itself around one individual.
Chose Infosec IQ
Infosec was recommended by one of our business partners. I am satisfied with our choice.
Chose Infosec IQ
Much lower price, more directed training, support issues are handled in a more efficient way
Chose Infosec IQ
I would say that Infosec IQ stacks up evenly with KnowBe4. They have very similar training and awareness videos. I would say that Infosec IQ provides more content for the overall prices. I would say that KnowBe4 provides better product support to ensure you are getting the most …
Chose Infosec IQ
They seemed pretty equivalent. I chose Infosec based on a business partner's recommendation.

I'm very happy with my choice. I cannot overstate how important it is to have training modules which are concise, packed with valuable information, and engaging. The Choose Your Own …
Chose Infosec IQ
Knowbe4's product is good, but its harder to use and the quality of the phishing simulations are not as good quality in my opinion. And the pricing model is difficult. To get the basic stuff we needed we had to buy stuff we didnt and navigate an overly complicated pricing model.
Chose Infosec IQ
Currently considering a switch Current product met the needs at the time.
Chose Infosec IQ
To be honest I did not like the fact that KnowB4 supports Scientology. It doesn't really have anything to do with the product. I just could not financially support a company giving money to that group.
Chose Infosec IQ
Running very close, but simplicity and ease of use along with pricing won over the competition.
Chose Infosec IQ
It was in our budget.
Chose Infosec IQ
Cost-wise and easy of using for Admin and users, we have selected Infosec IQ.
Chose Infosec IQ
KnowBe4 is more mature in certain areas, but less flexible in others. For example, we left KnowBe4 because we needed the ability to have better customization options. However, KnowBe4's modules are slightly more polished and have a higher production value. Overall, you need …
Chose Infosec IQ
It has been a while since I evaluated the other products that I cannot recall all of the other ones (one was Knowb4). I do know for the most part all of them pretty much did the same overall thing, while some had features others did not. In the end, the price, support and …
Chose Infosec IQ
Infosec IQ has better, more realistic simulated phishing emails. The training modules are similar, no clear winner there. I like the post-click landing pages from KnowBe4 better.
Chose Infosec IQ
InfoSec had the same tools available to us as KnowBe4, but the Sales team was a pleasure to work with. Also, the solution is more cost-effective for what we were looking for. You are able to grow with the product as time goes on versus, at KnowBe4, we were being hard sold on …
Chose Infosec IQ
Infosec IQ was just better and easier to use. KnowBe4 was our go-to for a long time, but it just doesn't compare. Sophos is good but doesn't provide the same level of complexity or the number of services.
Chose Infosec IQ
Both Mimecast and KnowBe4 were much more expensive and could not compete with Infosec IQ on cost offering. Mimecast was also very limited to only security awareness training and only allowed you to choose 12 videos to send out a year (one a month) to your users. Infosec IQ …
Chose Infosec IQ
I have used KnowBe4 in the past, and while I did not see a clear cut example of PhishER having a comparison, the ability to schedule tests was fantastic. It was far easier to schedule the number of emails a user was to receive and the time frame of the test. KnowBe4 does not …
Chose Infosec IQ
i preferred [Infosec IQ] to Cofense but it was far behind Proofpoint and KnowBe4 in terms of ease of use and detailed user reporting. I would rate it to be a solid platform and Proofpoint competitor but not in the same league as KnowBe4. The training platform and catalog is …
Chose Infosec IQ
It is ok but can't be used as a general platform - it is actually better in that it is more specific.
Chose Infosec IQ
Infosec IQ's customer service and ease of use really smashed it out of the park. All the reps were super helpful and attentive and were able to help us every step of the way with getting our department trained in the usage of the system.
KnowBe4 Security Awareness Training
Chose KnowBe4 Security Awareness Training
KnowBe4 Security Awareness Training is by far the most polished and advanced out of the vendors we reviewed. If you are in an environment with Microsoft E5 licensing, you will want to evaluate Microsoft Attack Simulation Training which comes included with Defender. It lacks …
Chose KnowBe4 Security Awareness Training
KnowBe4 Security Awareness Training coming with much more content to cover if not most of the ways and tracks that hackers and Scammers that will might let the employees get them to do an action like clicking suspicious links or attachments which might lead to hacking the …
Chose KnowBe4 Security Awareness Training
As stated, larger volume of potential sender domains, larger phishing template and training material library.
Chose KnowBe4 Security Awareness Training
I can't speak for any of them, but all had been considered. Proofpoint came highly rated but we decided to go with KnowBe4 Security Awareness Training.
Chose KnowBe4 Security Awareness Training
We selected Knowbe4 Security Awareness Training after researching it along with Webroot Security Awareness Training and Infosec IQ for a variety of reasons. Chief amongst those reasons were the cost, ease of use, brand recognition in the industry. While all three of the options …
Chose KnowBe4 Security Awareness Training
Kevin Mitnick's Security Awareness Training module availability is the best feature. Handles a huge amount of employees.
Chose KnowBe4 Security Awareness Training
In a former company, I was forced to migrate from KnowBe4 Security Awareness Training to Infosec due to budget limitations. The differences in quality was quickly apparent. KnowBe4 Security Awareness Training offers superior training media and vastly better user tracking.
Chose KnowBe4 Security Awareness Training
Infosec had great training materials as well but the KB4 interface and my familiarity with your product were why I went with KnowBe4.
Webroot was developing but didn't have the depth of training material and interface that I could use with the endpoint mgmt.
Chose KnowBe4 Security Awareness Training
KnowBe4 has proven to be the most mature product in the cybersecurity training and phishing testing platforms. The up to date content and large capacity of content seems larger than any other I have seen. The content also features many entertaining options that match my …
Chose KnowBe4 Security Awareness Training
We choose KnowBe4 Security Awareness Training because it has a very powerful content library, including posters, video modules, games--and all of them are available in multiple languages, a very important feature for a global company. They have other important features like USB …
Chose KnowBe4 Security Awareness Training
I normally refer to Gartner's Magic Quadrant before selecting a product for my organization. Seeing KnowBe4 Security Awareness Training as a leader really helped boost our confidence. However we didn't want to rely only upon the Gartner's report, hence created our own test …
Chose KnowBe4 Security Awareness Training
At the time of our evaluation, KnowBe4 stood out because of the size of its training library and the ability to customize training and phishing campaigns to match our organization's corporate and user culture, risk level, and regulatory compliance needs. The platform requires …
Chose KnowBe4 Security Awareness Training
KnowBe4 compares favorably to other competitive products.
Features
Infosec IQKnowBe4 Security Awareness Training
Security
Comparison of Security features of Product A and Product B
Infosec IQ
8.3
50 Ratings
4% below category average
KnowBe4 Security Awareness Training
9.0
332 Ratings
4% above category average
Single sign-on capability8.443 Ratings9.3295 Ratings
Role-based user permissions8.249 Ratings8.6321 Ratings
Security Awareness Training
Comparison of Security Awareness Training features of Product A and Product B
Infosec IQ
8.1
59 Ratings
5% below category average
KnowBe4 Security Awareness Training
8.1
363 Ratings
5% below category average
Training Content Library8.558 Ratings8.4360 Ratings
Multilingual Training Content8.137 Ratings8.1203 Ratings
Training Gamification6.951 Ratings7.9302 Ratings
Industry-Specific Security Training9.052 Ratings7.0318 Ratings
Individualized Security Training Plans8.252 Ratings7.7306 Ratings
Phishing Simulations7.658 Ratings9.4358 Ratings
Security Reporting8.856 Ratings8.4349 Ratings
Integration with Security Tech Stack7.84 Ratings8.2207 Ratings
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User Ratings
Infosec IQKnowBe4 Security Awareness Training
Likelihood to Recommend
7.8
(143 ratings)
9.2
(708 ratings)
Likelihood to Renew
7.6
(9 ratings)
9.9
(56 ratings)
Usability
6.0
(28 ratings)
9.3
(196 ratings)
Availability
9.1
(2 ratings)
9.5
(20 ratings)
Performance
9.1
(2 ratings)
9.5
(21 ratings)
Support Rating
7.9
(28 ratings)
8.3
(260 ratings)
In-Person Training
9.1
(1 ratings)
8.8
(5 ratings)
Online Training
9.1
(2 ratings)
9.4
(17 ratings)
Implementation Rating
8.2
(5 ratings)
8.2
(24 ratings)
Configurability
9.1
(2 ratings)
8.8
(16 ratings)
Contract Terms and Pricing Model
8.0
(8 ratings)
8.1
(39 ratings)
Ease of integration
8.2
(1 ratings)
6.7
(8 ratings)
Product Scalability
9.1
(2 ratings)
9.4
(21 ratings)
Professional Services
7.9
(4 ratings)
8.9
(12 ratings)
Vendor post-sale
9.1
(3 ratings)
9.5
(17 ratings)
Vendor pre-sale
9.1
(3 ratings)
9.4
(16 ratings)
User Testimonials
Infosec IQKnowBe4 Security Awareness Training
Likelihood to Recommend
Infosec
Infosec IQ stands out as an excellent solution for conducting recurrent trainings and running simulated phishing campaigns. The platform not only offers robust features but also provides prompt and reliable support to its users. This level of assistance ensures a smooth experience and helps address any questions or concerns that may arise during training or campaign execution.One notable advantage of Infosec IQ is its support for Single Sign-On (SSO) functionality. This feature enables users to access the platform seamlessly using their existing credentials, eliminating the need for separate login information. By integrating with an organization's existing authentication system, Infosec IQ simplifies user management and enhances security by leveraging established access controls.In summary, the strengths of Infosec IQ include its comprehensive training and simulated phishing capabilities, excellent support services, and the convenience of SSO integration. These features contribute to a more efficient and effective training experience, allowing organizations to strengthen their cybersecurity defenses while minimizing administrative burdens.
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KnowBe4
I don't have any frame of reference for comparison, but the training that I have used has proved impactful for my staff. Since starting KnowBe4 training, we've seen a great increase in the number of phishing attempts, but also a great increase in the number of attempts that have been recognized by staff, and we have thus not been the victim of phishing or other cyberattact vectors
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Pros
Infosec
  • The content for AwareEd training is robust and extensive. Many cybersecurity topics available for training material. As well as the ability to print promotional training sheets that can be displayed in break rooms, training rooms, hallways, etc.
  • The built-in phishing simulation templates are great! Recently, Infosec IQ added a new category called "Catch of the Week" that has very realistic phishing simulations that are much more effective and great examples of the types of phishing scams being used today.
  • Reporting works very well and provides information that can be shared with department managers so they can have visibility on how well their team members are meeting the cybersecurity training requirements.
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KnowBe4
  • Phish tests can be set to various difficulty levels as staff becomes more knowledgeable in catching phish emails.
  • Automated phish tests and training save a lot of admin time. The product can also test for phone and USB stick practices.
  • The phish alert button in Outlook, along with PhishER and PhishFlip allow easy managing and response to actual phishing emails.
  • The interactive training is well designed to cover all types of phishing and safe email and phone behavior.
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Cons
Infosec
  • Phishing simulation sending configurations can be complex and cumbersome.
  • Reports and report options could be better. More canned reports and better data sorting & filtering.
  • Some training modules can be difficult to complete on iPads, Android, or other tablets with no mouse.
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KnowBe4
  • The provided templates for phishing simulations are mainly available in English. There are also some templates available in our native language, but their number is small. We have seen other platforms offer way more phishing simulation templates in our language.
  • Although there is a really huge number of training videos available, some of them are outdated and no longer have much to offer. Some cleaning up could help in this direction.
  • Although there a some games / puzzle like trainings available, we have seen other platforms offer more and better ones (on the other platforms had they had almost no videos at all...). It would help significantly to also invest in enriching the provided puzzles / games.
  • We have seen other platforms offer games, where, for example, employees of the company can compete against each other while working together in groups to achieve a common goal (e.g., eliminate a fictional security threat that has "hit" the company. Plan the steps needed to be taken, take the steps one after another and have a chance to see the impact each action has. At the end the team that has suffered the least cost to end the threat is the one that wins. Just an example. The point is to make this challenging, using gamification and to make the employees part of the prevention force of the company against cybersecurity threats.
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Likelihood to Renew
Infosec
So far this platform has worked really well for our company. Feedback has been great from our users because training is interesting, interactive and always being updated. Phishing simulations have been extremely helpful for us to stay compliant with ISO requirements and provide insight into areas we need to improve upon to educate our users better and make them more aware of vulnerabilities and threats
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KnowBe4
Between the ease of use, cost effectiveness, functionality and continued improvements Knowbe4 continues to make it would be pretty hard to find another competitive product that wraps it all up like KnowBe4 has. Not saying it couldn't happen, but haven't seen anything that competes at this point.
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Usability
Infosec
They continue to work on the interface but there are still weird places where you have to hover to see options come up, weird navigation sometimes. Administering is not my favorite part of it. Need to increase their capability for uploading your own training.
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KnowBe4
KnowBe4 Security Awareness Training is simple to use, simple to administer, effective, with quality content. It is easy to take the training and we have the reminders set so that the longer a user puts the training off, the more frequently they will receive reminder emails. Eventually they get emailed every day until they take the training. But with a simple click, they can get into the training content.
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Reliability and Availability
Infosec
I’ve never experienced an outage
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KnowBe4
There have only been a handful of outages in the 2 years we have had the product. Even during those instances, parts of the system were still operational
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Performance
Infosec
InfoSec system has been up 100% since we started. never had a latency issue
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KnowBe4
Pages load quickly, filter/sort quickly, and don't slow down or freeze. Everything is smooth and very easy to use. There are a places in the UI where you can forget how to get there, but other than that everything is great. We have had no issues using any part of the website.
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Support Rating
Infosec
We've gotten great help when we needed it. When our IT guy left who managed security, we had limited knowledge internally with all of the configuration and implementation. Support helped get us running quickly. They spent an hour or so with the new IT person and they hit the ground running. That was super easy.
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KnowBe4
Tech prod support is great! I did have to ask for a new customer success rep, needed a more experienced person to match my 12 years of experience running Cybersec training programs. Would suggest that more matching of rep level of knowledge to client level knowledge would help.
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In-Person Training
Infosec
Efficient and effective. Responsive
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KnowBe4
Helpful and knowledgeable account managers have helped us navigate and use the system to our full potential
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Online Training
Infosec
preparing a presentation and a step by step was really easy
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KnowBe4
confusing question. I inherited this application so I didnt get any formal training other than the person who was leaving. The CSM provided some later on when I asked in a zoom call
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Implementation Rating
Infosec
It is so very easy to set up and use and get going with, which makes the implementation process very quick and efficient.
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KnowBe4
The implementation went really well and KnowBe4 was there the whole time on setup to make sure things were setup correctly. The only thing we had to figure out on our own was to script users automatically being added to security groups. So that when they sync to knowBe4 from AD they are placed into the same/correct groups.
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Alternatives Considered
Infosec
Infosec [IQ] is lightyears ahead of cofense. They did not even have training videos on their platform. The cost for cofense also went up by nearly triple for education. Creating phishing emails was a chore and some things were not possible. Infosec [IQ] has much better templates and creating emails from scratch is a ton easier.
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KnowBe4
KnowBe4 offered a significantly more favorable cost-benefit ratio compared to other solutions. Its seamless integration with our existing infrastructure—particularly Active Directory and email systems—was the most compatible with our operational and security requirements.
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Contract Terms and Pricing Model
Infosec
Pricing per user is reasonable for an annual contract. Not a bad investment considering that phishing emails and other threats are popping up daily in our users email accounts. Imagine if they did not know how to identify threats and how to be more careful in clicking links, it would have a been a far more expensive endeavor to recover from a network attack.
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KnowBe4
I was not involved in the pricing, billing or contract terms.
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Scalability
Infosec
It’s designed for small and large companies
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KnowBe4
The product scales greatly. As long as you upgrade the license to support the number of users you are needing, adding in those new users is easy. Also getting those users set up with trainings/campaigns is very easy as well
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Professional Services
Infosec
They're well fitted for my business requirements. Reporting fraud actions and data piracy is important for my company's healthy life. More restricted access to hacking thus ensuring a safe workplace
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KnowBe4
The team was great to work with and took their time to ensure that we knew what we were doing with the product and that it was set up to meet the specific needs of our organization. This wasn't just a cookie-cutter deployment, but rather they focused specifically on our needs.
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Return on Investment
Infosec
  • When we were threatened with a major price hike, we were able to transition to Infosec IQ at our current cost despite being a new account and the delta cost difference being high.
  • Allowing our larger clients to access and administrate themselves cuts down on requests.
  • The Outlook plug-in minimizes tickets asking our technicians 'is this spam?'
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KnowBe4
  • With the implementation of KnowBe4 Security Awareness Training, we have reduced a lot of issues of social engineering attacks like Phishing attacks, Smishing attacks, Vishing attacks, and a lot more. After implementing the KnowBe4 Security Awareness Training, we have seen a significant decrease in the clicking on a phishing email. Now users are aware of phishing attacks and they know how to react to them.
  • With KnowBe4 Security Awareness Training, we got another tool Phish Alert Button that we have installed on the user's outlook and after providing training on these topics, now we are receiving a lot of spam report emails are users are protecting them from clicking and just reporting it to the IT team.
  • With the Phishing test, we are seeing the growth and analyzing how our users will react in the case of a real phishing attack, and with this, we are providing more training to them and going with them as per the test report. This whole process is making our company more stronger against any type pf social engineering attack.
  • After implementing KnowBe4 Security Awareness Training, we have seen a lot of improvements in the account compromise case in our company because users are not clicking on fake links now.
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ScreenShots

Infosec IQ Screenshots

Screenshot of DashboardScreenshot of Content LibraryScreenshot of Phishing IndicatorsScreenshot of Learner Experience and Grades

KnowBe4 Security Awareness Training Screenshots

Screenshot of the Phishing Dashboard. This displays how end users are doing at-a-glance and in comparison to peers across industries with Industry Benchmarking.Screenshot of the Virtual Risk Officer functionality, which helps identify risk to support data-driven decisions about a security awareness plan.Screenshot of KnowBe4's partners, including The Security Awareness Company, Popcorn Training, exploqii, Twist & Shout, El Pescador, CLTRe, Saya University, and MediaPRO. Together, they create security awareness training content available in the ModStore.Screenshot of a security training quiz question showing "Security Moments Series: Spot the Bad Link" asking what Lisa should do when receiving an unexpected email with an HTML attachment, with three answer options and Submit/Cancel buttons.Screenshot of the AIDA Phishing Template Generator interface, which displays a customizable phishing simulation tool with template setup options on the left and a preview of a generated "Annual Bonus Announcement" email featuring a QR code attack vector on the right.Screenshot of the AIDA Configure Training interface, which displays settings for personalized remedial phishing training, including user enrollment options, completion timeframes, knowledge refresher schedules, and notification preferences, with an "Activate Remedial Training" button to implement the configuration.