The Intellum platform, from the company of the same name headquartered in Atlanta, is designed to provide all of the tools needed to create, present, manage, track and improve highly-personalized learning experiences for customers, partners and employees. With it, users can can create assessments, quizzes and NPS surveys directly inside Intellum. The vendor states its Open Asset approach allows users to make any file, document, presentation, link or video a trackable, reportable learning…
N/A
Paylocity
Score8.1 out of 10
N/A
Paylocity provides 24/7 access to your online payroll and human resource data management. Paylocity offers highly customizable payroll functionality, as well as HR, benefits administration, and time and talent management programs.
Intellum leads the field in reporting; something I didn't even know I really needed/wanted until we purchased this LMS. While I realize that most Learning Management Systems are designed to support online, auto-assigned content for people to complete on a device, 80% (sometimes more) of our training is delivered in person (we are a quarry company, and our learners do much better with Instructor Led Training). Sometimes it is difficult to find a workaround in Intellum that allows us the flexibility and consistency we require for managing our in-person learning needs.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Consistent and ongoing issues with time and labor, payroll, benefits, and a lack of care and sense of urgency from the account manager and Paylocity staff in general when issues do arise. Every time an issue is fixed within the system, it seems that something else then begins to malfunction. 2026 specifically, there have been numerous issues with the time-off feature for both the employees and the HR Team.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Easy to use interface. The quick options to add content to pages, and drag and drop organization, makes it easy for anyone to jump in and start adding information.
Intellum is not just mobile responsive but mobile-friendly. This makes it super easy for people to view our content anywhere they are, any time they want.
Intellum support is always quick to respond when we have questions or need help tweaking our setup. They also have a robust selection of self-service training courses available.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
When I need assistance, calling the help line is easy, and most of the time there isn't a long wait. Also, they can and do call back if necessary. I have had Zoom meetings to address issues that required more than just a phone call.
Tracking taxes and filing reports is truly important to us so that we file in a timely manner and avoid penalties and interest. We incurred many penalties when we were using QuickBooks.
Keeping track of employee documents such as I-9 forms along with visas, work authorizations, resident cards, driver's licenses, and certifications is easy and in one location.
With Paylocity, we can easily see who filled out applications. Previously, we used paper applications, which were more manual and involved looking through actual paperwork. This was hard to manage.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The system is easy to use. I love the knowledge base system offered, I can answer many of my questions by looking here first before calling in. If i do have to call in to the help desk, everyone seems to be super knowledgably about the Paylocity Product and if they are unable to assist, which rarely happens, they will escalate my call to the next level of assistance
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I would say that these 2 factors are the biggest contributors to the rating that I have given. The app is still buggy; I gave up on it after not being able to clock in 3 times. Also, the Firefox unavailability. I had to give up the Firefox browser in order for me to sign my contract and use Paylocity. If they are able to address those 2 issues then it should be a perfect 10.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Over the last 3 years, we've only had one major service issue that rendered Airbase unusable for us for about 24 hours. That said, they navigated the SVB bank crisis very well and made sure funds were available during that time.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
We had some minor hiccups throughout the year but they have all been fixable. Paylocity integrates well with our 401k provider, Principal, and our benefits, OneDigital. It makes it simple to house everything and have it all connected. It doesn't slow anything down to have Principal integrated. It makes it more efficient
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The customer support team is always very helpful and responsive, as is our CSM who goes above and beyond to help us with issues and questions that we have
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I have contacted support on several occasions, mostly for assistance with voiding a check and running an off-cycle payroll. The account managers and support team were all very knowledgeable and helpful. They provided great insight and clarity in answering my questions and helping me navigate these processes. I learn something new and helpful each time I speak with them! On a separate note, we have reported technical issues regarding several Paylocity onboarding tasks since this past year. We have reached out several times regarding these issues, but are still waiting for a resolution. It seems sometimes that technical concerns are reported, with no proper solution or follow-up.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I didn't have in-person training, but I'm sure it was just as great as any other training/assistance Paylocity provides. Paylocity customer service is always available. You never have to be on hold and their answers are always accurate and timely. Documents in the help section are helpful as well. My in-person training was conducted y one of our employees who was involved in the initial set-up and training of all employees. She was excellent.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
It was virtually, click orange button in top right corner, click run report, hit submit. The training was minimal at best. I did not know what I was doing, so I just wrote down the steps, so when they steps failed I had no idea what to do, where I was in the process, What the terms mean or where to find them. When I had questions it was always the same answers, no understanding for WHAT I was doing when I hit the orange button.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Implementation was a bit bumpy and Paylocity team not always available for next steps and/or questions. I feel like Paylocity could have done a better job in their fact finding as far as what we were currently doing, our payroll policies and needs, etc. so that we would have run into less issues as we moved forward.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Intellum is in a class of its own. With the good referrals, I got from colleagues in my industry, I was aware that certain processes would be made easier by this software, and we were right. I have seen the positives that have come from this software. It easily takes the cake over its competitors!
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We switched from QuickBooks because Paylocity offers more than just payroll. It combines payroll, time tracking, HR, benefits, and employee self-service in one system. This has helped us reduce manual work, improve reporting, and make payroll more efficient. Overall, Paylocity was a better fit for our company's growth and HR needs.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We have gone from a medium sized company to a larger company with no issues whatsoever with Paylocity being able to keep up or do what we need it to do for the size of our needs. In fact, it does more than we even use at this juncture
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Some are knowledgable others not as much and sometimes instead of helping you fix the issue will just give you some directions and expect you to try to figure it out yourself. Also, when your Account Manager needs to escliate the issue to another group, it can take a long time for them to get to your issue and there's no commuication.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The biggest impact Intellum has had on hc1 would be the space for learner engagement. I still have to work hard to direct our clients to the LMS (link from our hc1 solution) but when they do - they love it!
Since the pandemic in 2019, hc1 also has noticed a big up tick in the usage of LMS from our clients because of the need for virtual learning.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
The time savings alone is worth the cost. I went from having to spend 3 - 4 full business days on payroll to about 1.
Being able to look all employee data up in one place is a lifesaver and time saver - even outside of the office if I need to access information quickly it is all just a sign in away.
It has saved significant time and reduced confusion related to onboarding. Everyone is able to see what stage an employee is at, I do not need to worry about employees potentially working for us illegally thanks to eVerify, and I am always assured that all required documentation for regulatory purposes has been obtained prior to employment beginning.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
