ISL Light is remote support and remote access software that enables SMBs and large enterprises to offer fast and efficient support and maintenance for Windows, Mac and Linux computers as well as mobile device support for Android and iOS.
$418
per year (1 concurrent user)
Microsoft Teams
Score 8.0 out of 10
N/A
Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.
$4.80
per month per user
Pricing
ISL Light
Microsoft Teams
Editions & Modules
Standard
$34.90
per month (billed annually) per concurrent user
Self-Hosted
$44.90
per month (billed annually) per concurrent user
Premium
$54.90
per month (billed annually) per concurrent user
Enterprise (Managed Private Cloud)
$23,976
per year 20 concurrent users
Microsoft Teams Essentials
$4.80
per month per user
Microsoft Teams Enterprise
$5.25
per month (paid yearly) per user
Microsoft Teams Enterprise
$5.25
per month per user
Microsoft 365 Business Basic
$7.20
per month per user
Microsoft 365 Business Standard
$15
per month per user
Offerings
Pricing Offerings
ISL Light
Microsoft Teams
Free Trial
Yes
Yes
Free/Freemium Version
No
Yes
Premium Consulting/Integration Services
Yes
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
ISL Online's pricing model considers the number of licenses purchased, which determines the maximum number of concurrent users within the organization. A concurrent user is defined as anyone running one or more sessions simultaneously from any device. There are no restrictions on the number of ISL Light users within a company or the remote devices managed.
For example, with three licenses, an unlimited number of people in a company can use ISL Light and can access an unlimited number of remote devices, but only three users can use it concurrently. When one of these three users ends their session, a fourth user can begin their session, and so on.
Discounts are available for non profit organizations.
ISL Light, although paid software, is much easier to use than all the above programs, because they have not only ads, but also other, never-to-be-added "spam". This program is suitable for almost all devices, from Windows to Android or iOS. It does not have any ads. It does not …
While these are all good products and provide a solution in other use cases, at the time we were searching, ISL Light fit our use case best. It is a completely self-contained and privately hosted solution with a tool for each step, user contact, information gathering, remote …
With ISL Light, I send a link to customers and they can set specific /particular passwords, and also with global password we can login to an unattended remote desktop.
ISL light is suitable for anyone who plans to provide remote assistance services on a medium to large scale. Due to the high entry price, it is less suitable for consultants with a smaller number of clients or remote stations that need management. Their smallest package in which minutes are rented does not seem suitable for most cases.
Positive: The virtual workspace created for a work team within the same company, for the resemblance of information and communications in one place.Negative: The access for members of a non-profit organization who have external emails from the host but need the same access as an internal person since their volunteer work is part of the very core of the federation.
Need a control toggle at least on AlwaysOn. User moves the mouse and you lose all control instantly.
Clipboard features are a bit wonky still, and your clipboard seems to get emptied a lot. So if you're trying to copy and paste you might lose something
Passwords for the systems are saved per machine, so if you work from multiple devices it can be tricky if you have complex passwords
The feature of notifications in the mobile application could be improved. Sometimes notifications of different teams are not visible and are only visible when the application is opened.
It uses lots of computational resources while running and thus, slows down the system sometimes.
It allows a few channels per team. The number of channels could be increased for better productivity.
Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product
Everything works well and quickly, and that's all we need. ISL Light always works, and we've never had a situation where the server was inaccessible or the website was down. It simply gives us a 100% guarantee that we can always log in to our customers' systems. We can install the ISL Light client at our customers' sites without any problems, even though security is high.
User experience has been much better than the previous Skype for Business app. It has an easy-to-use interface with persistent chats. The search feature is very fast and useful. MS Teams has mostly focused on Collaboration and team building features which are very useful for organizational communications. Since Teams is accessible from multiple platforms like Laptop, Desktop, Mobile phones, etc it has been very convenient from a Mobility perspective.
We had issues with mouse skipping on mobile devices. Support is immediatly availabe, they examined our case and in one of the new versions of the app this problem was gone.
Using Microsoft Teams has resulted in much faster business communications with both co-workers and consultants. There has been little need for support with this software as the interface is very intuitive and the product is overall very well designed. We did encounter an issue with the built-in phone service, however, this was quickly resolved by the support team.
Multi-monitor handling is super easy with ISL Light. The licensing model of ISL Light's self-hosted version is unbeatable. Great technical support, which often used before I purchased. The unbelievable price increase during and after the covid time of remote tools, has ended, when I found ISL Light. ISL Light is really a underdog in the remote utility market. I'm glad that I found it.
Our company and IT department previously used Skype for our communication needs. Skype was not dependable in my opinion, because it seems each time I used it during a call and/or a meeting, I and several other team members would get disconnected more than once. This caused a great interruption of our meeting, caused team members to have to ask others to repeat themselves and caused a general lack of interest in employee attendance during meetings.
Honestly, this tool is worth every penny. Yes, it's not free and you pay for the quality of services and the license. But the ROI and the benefits are all there. Also, the renewal, negotiation, and contract terms are all very well explained by our Microsoft account manager, and she's a charm.
I used Skype for Business to take calls, hold conferences, and provide remote assistance to users. Microsoft Teams, on the other hand, is superior to Skype for Business in my opinion. My job entails a lot of screen sharing.