TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    isolved

    Score7.4 out of 10
    N/Aisolved is a SaaS-based, cloud-resident Human Capital Management (HCM) solution that provides Payroll, HR, Benefits Administration, Time & Attendance, Talent Management and Compliance. Employers have the ability to schedule an upcoming shift, view overtime levels, run a customized report, preview payroll in real time, write a performance report for a peer or elect benefits.N/A

    Trello

    Score8.2 out of 10
    N/ATrello from Atlassian is a project management tool based on a Kanban framework. Trello is ideal for task-management in a to-do list format. It supports sharing boards and cards across users or teams. The product offers a free version, and paid versions add greater automation, collaboration, and administrative control.

    $6

    per month per user

    Pricing
    isolvedTrello
    Editions & Modules
    No answers on this topic
    Standard
    $6
    per month per user
    Premium
    $12.50
    per month per user
    Enterprise
    $17.50
    per month per user
    Free
    Forever Free
    Offerings
    Pricing Offerings
    isolvedTrello
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—A discount is offered for annual billing and for larger numbers of users.
    More Pricing Information
    Community Pulse
    isolvedTrello
    Considered Both Products
    isolved
    Chose isolved
    isolved provided so much support during our implementation and continues to be an amazing resource not just in our payroll processing, but in strategic planning for our organization. Our customer success manager provides a level of "white glove" service that we did not …
    Incentivized
    Atlassian
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    191 Answers
    97%
    Would buy again
    104 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    170 Answers
    99%
    Delivers good value for the price
    94 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    196 Answers
    99%
    Happy with the feature set
    106 Answers
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    120 Answers
    98%
    Lived up to sales and marketing promises
    63 Answers
    Implementation went as expected
    86%
    Implementation went as expected
    125 Answers
    100%
    Implementation went as expected
    83 Answers
    Features
    isolvedTrello
    Human Resource Management
    Comparison of Human Resource Management features of isolved and Trello
    Feature
    isolved
    7.6
    189 Ratings
    8% below category average
    Trello
    -
    Ratings
    Employee demographic data8.0165 Ratings00 Ratings
    Employment history8.0158 Ratings00 Ratings
    Job profiles and administration8.1150 Ratings00 Ratings
    Workflow for transfers, promotions, pay raises, etc.7.3156 Ratings00 Ratings
    Organizational charting7.1100 Ratings00 Ratings
    Organization and location management7.5130 Ratings00 Ratings
    Compliance data (COBRA, OSHA, etc.)7.5120 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of isolved and Trello
    Feature
    isolved
    9.1
    200 Ratings
    11% above category average
    Trello
    -
    Ratings
    Pay calculation9.2196 Ratings00 Ratings
    Support for external payroll vendors9.596 Ratings00 Ratings
    Off-cycle/On-Demand payment8.9138 Ratings00 Ratings
    Benefit plan administration8.4148 Ratings00 Ratings
    Direct deposit files9.5192 Ratings00 Ratings
    Salary revision and increment management9.2159 Ratings00 Ratings
    Reimbursement management8.9108 Ratings00 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of isolved and Trello
    Feature
    isolved
    8.7
    167 Ratings
    5% above category average
    Trello
    -
    Ratings
    Approval workflow9.2137 Ratings00 Ratings
    Balance details8.6164 Ratings00 Ratings
    Annual carry-forward and encashment8.4133 Ratings00 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of isolved and Trello
    Feature
    isolved
    8.5
    189 Ratings
    3% above category average
    Trello
    -
    Ratings
    View and generate pay and benefit information9.2188 Ratings00 Ratings
    Update personal information8.9180 Ratings00 Ratings
    View company policy documentation8.6128 Ratings00 Ratings
    Employee recognition6.574 Ratings00 Ratings
    View job history9.4150 Ratings00 Ratings
    Asset Management
    Comparison of Asset Management features of isolved and Trello
    Feature
    isolved
    9.6
    57 Ratings
    18% above category average
    Trello
    -
    Ratings
    Tracking of all physical assets9.657 Ratings00 Ratings
    HR Reporting
    Comparison of HR Reporting features of isolved and Trello
    Feature
    isolved
    8.0
    174 Ratings
    5% above category average
    Trello
    -
    Ratings
    Report builder8.1165 Ratings00 Ratings
    Pre-built reports8.3170 Ratings00 Ratings
    Ability to combine HR data with external data7.693 Ratings00 Ratings
    Onboarding
    Comparison of Onboarding features of isolved and Trello
    Feature
    isolved
    8.6
    146 Ratings
    7% above category average
    Trello
    -
    Ratings
    New hire portal9.1145 Ratings00 Ratings
    Manager tracking tools8.2109 Ratings00 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of isolved and Trello
    Feature
    isolved
    7.4
    55 Ratings
    9% below category average
    Trello
    -
    Ratings
    Corporate goal setting7.244 Ratings00 Ratings
    Individual goal setting7.347 Ratings00 Ratings
    Line-of sight-visibility7.241 Ratings00 Ratings
    Performance tracking7.852 Ratings00 Ratings
    Performance Management
    Comparison of Performance Management features of isolved and Trello
    Feature
    isolved
    7.2
    77 Ratings
    10% below category average
    Trello
    -
    Ratings
    Performance plans7.667 Ratings00 Ratings
    Performance improvement plans7.065 Ratings00 Ratings
    Review status tracking6.970 Ratings00 Ratings
    Review reminders7.369 Ratings00 Ratings
    Multiple review frequency6.964 Ratings00 Ratings
    Succession Planning
    Comparison of Succession Planning features of isolved and Trello
    Feature
    isolved
    7.5
    51 Ratings
    5% below category average
    Trello
    -
    Ratings
    Create succession plans/pools7.536 Ratings00 Ratings
    Candidate ranking7.644 Ratings00 Ratings
    Candidate search7.946 Ratings00 Ratings
    Candidate development7.238 Ratings00 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of isolved and Trello
    Feature
    isolved
    7.9
    73 Ratings
    0% below category average
    Trello
    -
    Ratings
    Job Requisition Management8.358 Ratings00 Ratings
    Company Website Posting8.065 Ratings00 Ratings
    Publish to Social Media8.156 Ratings00 Ratings
    Job Search Site Posting8.360 Ratings00 Ratings
    Duplicate Candidate Prevention6.955 Ratings00 Ratings
    Applicant Tracking7.761 Ratings00 Ratings
    Notifications and Alerts7.671 Ratings00 Ratings
    Project Management
    Comparison of Project Management features of isolved and Trello
    Feature
    isolved
    -
    Ratings
    Trello
    8.4
    223 Ratings
    9% above category average
    Task Management00 Ratings9.5223 Ratings
    Resource Management00 Ratings9.2186 Ratings
    Gantt Charts00 Ratings7.374 Ratings
    Scheduling00 Ratings8.8169 Ratings
    Workflow Automation00 Ratings8.1143 Ratings
    Team Collaboration00 Ratings8.8219 Ratings
    Support for Agile Methodology00 Ratings8.9148 Ratings
    Support for Waterfall Methodology00 Ratings7.8116 Ratings
    Document Management00 Ratings8.2160 Ratings
    Email integration00 Ratings7.4147 Ratings
    Mobile Access00 Ratings9.2193 Ratings
    Timesheet Tracking00 Ratings8.989 Ratings
    Change request and Case Management00 Ratings8.6103 Ratings
    Budget and Expense Management00 Ratings7.374 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of isolved and Trello
    Feature
    isolved
    -
    Ratings
    Trello
    6.6
    73 Ratings
    15% below category average
    Quotes/estimates00 Ratings7.250 Ratings
    Invoicing00 Ratings6.643 Ratings
    Project & financial reporting00 Ratings6.859 Ratings
    Integration with accounting software00 Ratings5.845 Ratings
    Best Alternatives
    isolvedTrello
    Small Businesses
    UZIO
    Score9.4 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    Zoho People
    Score8.6 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    PeopleStrong
    Score10 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    isolvedTrello
    Likelihood to Recommend
    8.6
    (214 ratings)
    9.3
    (223 ratings)
    Likelihood to Renew
    9.4
    (25 ratings)
    9.9
    (6 ratings)
    Usability
    8.3
    (16 ratings)
    9.3
    (61 ratings)
    Availability
    9.1
    (7 ratings)
    10.0
    (1 ratings)
    Performance
    8.7
    (6 ratings)
    10.0
    (1 ratings)
    Support Rating
    7.9
    (66 ratings)
    9.9
    (81 ratings)
    In-Person Training
    9.1
    (2 ratings)
    10.0
    (1 ratings)
    Online Training
    9.1
    (7 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.9
    (14 ratings)
    8.0
    (2 ratings)
    Configurability
    7.6
    (6 ratings)
    5.0
    (1 ratings)
    Contract Terms and Pricing Model
    8.2
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    9.7
    (5 ratings)
    -
    (0 ratings)
    Product Scalability
    8.3
    (7 ratings)
    10.0
    (1 ratings)
    Professional Services
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (8 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    9.1
    (7 ratings)
    -
    (0 ratings)
    User Testimonials
    isolvedTrello
    Likelihood to Recommend
    isolved
    I have not yet run into a scenario that isolved is not appropriate. There have been a few specific functionalities that isolved couldn't accommodate, such as paid PTO plans. If employees frequently switch between different legal companies with different EINs, isolved really isn't built to handle that, and we've had to come up with creative solutions.
    Incentivized
    Read full review
    Atlassian
    For teams or individuals with lots of individual tasks/details to track, Trello is perfect! It basically removes the need for a paper checklist. For those that need an overall project management tool that requires less tasks and more overarching goals, collaboration amongst various teams, and gantt charts I would suggest monday.com
    Incentivized
    Read full review
    Pros
    isolved
    • The payroll processing has been a huge benefit in keeping our weekly payroll process on track and accurate.
    • The COBRA services are very beneficial and we do not have to do any tracking. I appreciate this process is no longer on my duty list.
    • I would say the third id probably the timekeeping. The system is effective for daily tracking and timecard review. The access to the time clock is exceptional with multiple access points. The adjustments for additional pay on holidays has been helpful.
    Read full review
    Atlassian
    • Helps track employees "to do before hire", "to do after hired," and "to do when employee leaves"
    • Provides important information on each employee like personal information along with data collected during the time of hire and during employment time
    • Allows more than one person to be assigned to a task per employee and will remain open until everyone involved has completed their task
    Read full review
    Cons
    isolved
    • Reminders/Notes to staff through the app that they have to read to be able to move forward to clock in or out.
    • More key words to search in the library/help desk.
    • Check boxes to delete Reports from the Que, rather than having to delete each one individually would be a nice enhancement!
    Read full review
    Atlassian
    • I use colour coding a lot so I would like a wider range of colour options.
    • Also as a visual thinker I would like to be able to easily add images to cards.
    • I would like to be able to attach a wider range of file formats to cards.
    Incentivized
    Read full review
    Likelihood to Renew
    isolved
    I believe Isolved has helped with allot of our previous payroll and HR issues but I am not the sole person responsible for making the decisions. If it were my responsibility to make the decision I would say yes, my input does weigh heavily on the choices but it's not guaranteed.
    Read full review
    Atlassian
    I am very likely to renew Trello, because it doesn't cost anything to do so. I am also very likely to use Trello's upgraded features in the future because a lot of my team's data is stored on there and they have already gotten used to the platform. Trello is very easy for new team members to pick up, making the onboarding and usability very streamlined.
    Incentivized
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    Usability
    isolved
    It is very intuitive and user friendly. iSolved is always updating and improving things before they even become a problem. I like how they inform us of the new updates and provide us with the details of what is changing and how it will improve the usuage.
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    Atlassian
    Trello is incredibly intuitive, both on desktop and mobile right away. It is also full of helpful features that make it even easier to use, and is flexible enough to suit almost any organizational need. Onboarding for the software is thorough, but concise, and the service is frequently updated with even more QOL improvements.
    Incentivized
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    Reliability and Availability
    isolved
    Payroll due dates and send to us at the beginning of the year, with email reminders for holidays. The support email address is fairly fast, within 24-48 hours. But if something is needed immediately, I can just call and they help me out right then.
    Incentivized
    Read full review
    Atlassian
    yes always support available when I need it!
    Read full review
    Performance
    isolved
    We do not use the integration, so we have a csv file that I upload manually for payroll. That is our decision based on the software at our restaurants. Pages loaded fairly quickly, but reports to pdf lag about 15-20 seconds
    Incentivized
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    Atlassian
    Never experienced issues with the above!
    Read full review
    Support Rating
    isolved
    They are very responsive and they have support for the specific issues. Clients receive a dedicated Support Representative with a back up dedicated support team. They also receive an Account Manager who follows up quarterly to discuss the company and future needs. They do have a support ticket hub, but it still needs a little work to fine tune it.
    Read full review
    Atlassian
    I haven't reached out to their support very often and their support is very limited anyway for the free users. They do have tons of great articles and videos in their Help Center and constantly send emails with updates and add-ons to the product. The fact that I've barely ever had to contact their support team means that they've developed a great product.
    Incentivized
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    In-Person Training
    isolved
    All over the phone, but it was comprehensive.
    Incentivized
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    Atlassian
    It was helpful and informative! It was back before the pandemic in 2019 so I'm not sure if they still do it but I really enjoyed the experience
    Read full review
    Online Training
    isolved
    We loved taking the course, we went through most of them before we went live and I believe that was very helpful. The online training helped us learn to navigate in the program. We still refer to the training and assign our managers and supervisors to it as well. I highly recommend using it. We have also been able to attend the Connect Conferences with are extremely valuable and we learn tips and tricks to help us better utilize our system.
    Read full review
    Atlassian
    No answers on this topic
    Implementation Rating
    isolved
    The system was very cumbersome setting up as well as time consuming. There were times I just wanted to walk away and sometimes I did have to get up and walk away for a break and come back with a fresh perspective. The setup took me over a period of two to three months getting it to serve the purposes that we needed it two. I am very intuitive when it comes to computer software however getting all the right buttons checked in order for it to do what I needed didn't always work.
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    Atlassian
    For our small business, getting a few of us started well on Trello was the key, I think. As long as a couple of us were really comfortable with the interface, we could lead others and help them with any questions. From now on, anyone who works with us just naturally uses Trello for information sharing - it's just part of what we do.
    Incentivized
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    Alternatives Considered
    isolved
    isolved provides a system and capabilities right at the sweet spot for our organizations. It is not overly complex and feature laden as to make it confusing and complex. On the other hand, it is fully functional and effective at the core requirements of HR and payroll without requiring additional work outside of the system. All of the systems we have previously considered or used were with limited on functionality or prohibitively expense and complex.
    Incentivized
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    Atlassian
    Trello is more simple and not as "robust" as the other tools, but it's easier to use and manage and understand and ACTUALLY get stuff done with. It's simplicity is part of the beauty of using it. You don't need a million options that nobody uses, you just need to get stuff done.
    Incentivized
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    Contract Terms and Pricing Model
    isolved
    Price increases do happen every year. I understand that the cost of living rises, but every year to us is a bit excessive.
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    Atlassian
    No answers on this topic
    Scalability
    isolved
    We are a company of about 135 people at 9 locations in 2 towns. We were able to set locations and departments, and also have each location seperate so only that manager can see their employees.
    Incentivized
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    Atlassian
    Feels like anyone across the org (no matter their location) can use the tool easily!
    Read full review
    Professional Services
    isolved
    All of iSvoled services are conducted very professionally
    Read full review
    Atlassian
    Not sure if we use those
    Read full review
    Return on Investment
    isolved
    • When we had Paycom, we had 1/4 of our staff that were not logging in and using the system. That number is down to maybe 5% now
    • Employees love having the ability to easily view and verify their timecards prior to payroll submission.
    Incentivized
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    Atlassian
    • Trello keeps me organized, focused, and on track. I could filter the Trello board to only see my issues and understand what I needed to work on and when.
    • Trello helped our team implement an agile structure. It's a very simple kanban method of viewing all of your team's tasks and statuses. You can completely customize the columns to your team's specific workflow and create tags relevant to your work.
    • Trello helps reduce unnecessary communications between teams. When I want to request translations, I simply create a card on the localization Trello board -- no need to directly message anyone on the team, and I can watch the status of the card change from "in progress" to "in review" to "translated," all without having to directly ask for updates.
    Incentivized
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    ScreenShots