isolved vs. Vantage Circle

I have not yet run into a scenario that isolved is not appropriate. There have been a few specific functionalities that isolved couldn't accommodate, such as paid PTO plans. If employees frequently switch between different legal companies with different EINs, isolved really isn't built to handle that, and we've had to come up with creative solutions.

Incentivized

I think Vantage Circle is a great idea and would recommend all the organizations to use it to motivate and reward their employees. As of now I don't see any scenario which is less appropriate. This initiative definitely works well for larger companies and gives good flexibility to the managers to reward their teams.

Incentivized

• The payroll processing has been a huge benefit in keeping our weekly payroll process on track and accurate.
• The COBRA services are very beneficial and we do not have to do any tracking. I appreciate this process is no longer on my duty list.
• I would say the third id probably the timekeeping. The system is effective for daily tracking and timecard review. The access to the time clock is exceptional with multiple access points. The adjustments for additional pay on holidays has been helpful.

• It offers redemption Vouchers for most of the merchants like Amazon, flipkart etc.
• It offers discounts for redirected sites and also provide additional discount on these sites.
• It provides cashback vantage points on the purchase made using redirection on lot of merchant sites.

• Reminders/Notes to staff through the app that they have to read to be able to move forward to clock in or out.
• More key words to search in the library/help desk.
• Check boxes to delete Reports from the Que, rather than having to delete each one individually would be a nice enhancement!

• There are 100+ options to choose from. Very wide range of options - catering to a wide spectrum of people from all walks of life, age, taste, and background with diverse options.
• I never ever faced any issue- not even once, at the time of redemption & it was a smooth, seamless, wonderful & pleasant experience for me, always! Also, the redemption process is simple & could be done within a minute!
• This redemption could be used not only for any tangible purchases - also for invaluable experiences like holidays, fine dining, Hotel stays, Donations, Taxi rides, etc.

Incentivized

I believe Isolved has helped with allot of our previous payroll and HR issues but I am not the sole person responsible for making the decisions. If it were my responsibility to make the decision I would say yes, my input does weigh heavily on the choices but it's not guaranteed.

Vantage circle has user friendly UI, easy to use, and reachable support thats why i selected vantage circle. Vantage circle definitely a good choice agianst other stacks up as it offers many online shopping apps and it covered most of deals. Redeemption of the rewards is straight forward and easy to claim.

Incentivized

It is very intuitive and user friendly. iSolved is always updating and improving things before they even become a problem. I like how they inform us of the new updates and provide us with the details of what is changing and how it will improve the usuage.

Good reward

Incentivized

Payroll due dates and send to us at the beginning of the year, with email reminders for holidays. The support email address is fairly fast, within 24-48 hours. But if something is needed immediately, I can just call and they help me out right then.

Incentivized

We do not use the integration, so we have a csv file that I upload manually for payroll. That is our decision based on the software at our restaurants. Pages loaded fairly quickly, but reports to pdf lag about 15-20 seconds

Incentivized

Pages load up pretty quickly.

Incentivized

They are very responsive and they have support for the specific issues. Clients receive a dedicated Support Representative with a back up dedicated support team. They also receive an Account Manager who follows up quarterly to discuss the company and future needs. They do have a support ticket hub, but it still needs a little work to fine tune it.

The support can be easily reachable via emailid ,contact number. I had a chance to contact them it was went smooth and got ghe quick response from them. They also provided the quick resolution.

Incentivized

All over the phone, but it was comprehensive.

Incentivized

We loved taking the course, we went through most of them before we went live and I believe that was very helpful. The online training helped us learn to navigate in the program. We still refer to the training and assign our managers and supervisors to it as well. I highly recommend using it. We have also been able to attend the Connect Conferences with are extremely valuable and we learn tips and tricks to help us better utilize our system.

The system was very cumbersome setting up as well as time consuming. There were times I just wanted to walk away and sometimes I did have to get up and walk away for a break and come back with a fresh perspective. The setup took me over a period of two to three months getting it to serve the purposes that we needed it two. I am very intuitive when it comes to computer software however getting all the right buttons checked in order for it to do what I needed didn't always work.

isolved provides a system and capabilities right at the sweet spot for our organizations. It is not overly complex and feature laden as to make it confusing and complex. On the other hand, it is fully functional and effective at the core requirements of HR and payroll without requiring additional work outside of the system. All of the systems we have previously considered or used were with limited on functionality or prohibitively expense and complex.

Incentivized

Vantage Circle is better in terms of being more user-friendly and has a lot of different e-commerce sites to choose from ranging from food, fashion, health to travel and sports. It provides additional cashback if we order products from their platform which is an added advantage. The best thing is that there is no expiry date for the points earned.

Price increases do happen every year. I understand that the cost of living rises, but every year to us is a bit excessive.

We are a company of about 135 people at 9 locations in 2 towns. We were able to set locations and departments, and also have each location seperate so only that manager can see their employees.

Incentivized

I have never came across a scenario when the Vantage Circle was down or inaccessible and I was not able to redeem the vantage points. The platform is always available and the redemption process is very fast. Never faced the issue with the delay in the redemption of Vantage points.

Incentivized

All of iSvoled services are conducted very professionally

• When we had Paycom, we had 1/4 of our staff that were not logging in and using the system. That number is down to maybe 5% now
• Employees love having the ability to easily view and verify their timecards prior to payroll submission.

Incentivized

• I have gained 9 awards in the last 2 years, recognition was good and got promoted
• Due to regular awards, got many vouchers for my hard work
• Received many lucrative corporate offers as well
• Due to multiple awards, was in hall of fame and received org wide recognition.