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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Atlassian Jira

    Score8.4 out of 10
    N/AAtlassian Jira is a project management tool, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.

    $9

    per month per user

    Lucid Visual Collaboration Suite

    Score9 out of 10
    N/AThe Lucid Visual Collaboration Suite empowers teams to ideate, plan, design, build, and launch game-changing solutions from a shared infinite canvas.

    $0

    per month

    Pricing
    Atlassian JiraLucid Visual Collaboration Suite
    Editions & Modules
    Standard
    $9
    per month per user
    Premium
    $17
    per month per user
    Enterprise
    Contact Sales
    per year
    Free
    $0
    Individual
    $9
    per month per user
    Team
    $10
    per month per user (3 user minimum)
    Enterprise
    .
    per year
    Offerings
    Pricing Offerings
    Atlassian JiraLucid Visual Collaboration Suite
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsHigher volume teams may qualify buyers for a discount.
    More Pricing Information
    Community Pulse
    Atlassian JiraLucid Visual Collaboration Suite
    Considered Both Products
    Atlassian
    No answer on this topic
    Lucid Software
    Chose Lucid Visual Collaboration Suite
    Draw.io is probably the closest but not as slick an experience and less collaborative tools (as of when I last used them).

    Miro/Canva/Figma/Powerpoint can all mimic the functionality but are not explicitly designed for flow charting so you're fighting the UI as they want to do …
    Incentivized
    Chose Lucid Visual Collaboration Suite
    I did not select Lucid Visual Collaboration Suite. That decision was taken by others in the organization. Given a choice, I am not sure I would have selected Lucid Visual Collaboration Suite. Miro was already established and, with a local client, was a better user experience in …
    Incentivized
    Chose Lucid Visual Collaboration Suite
    draw.io is a free tool which has very limited functionality. Some of the advanced features like AI based generation and templates are not available in other applications. Also, I’ve used bot framework for different purposes. If customer wants to collaborate and they don’t have …
    Incentivized
    Chose Lucid Visual Collaboration Suite
    Lucidchart stands out among diagramming tools due to its intuitive interface, extensive template library, and robust real-time collaboration features. While other tools like Microsoft Visio, draw.io, Creately, and Gliffy offer powerful features, Lucidchart's cloud-based …
    Incentivized
    Chose Lucid Visual Collaboration Suite
    Lucidchart, draw.io, Miro all deliver the same core functionality of diagramming software. Lucidchart has integration ecosystem, with so many tools/apps (Asana, Google Sheets live connector, Saleforce, etc) that why enterprises and business choose Lucidchart. Compared to Miro, …
    Incentivized
    Chose Lucid Visual Collaboration Suite
    In my opinion, I would say that Lucidchart provides a better experience and is easy to navigate than the product listed above. Lucidchart makes moving objects around easier and templates are easier to use in Lucidchart. The only thing I would say iObey does better is their Jira
    Incentivized
    Chose Lucid Visual Collaboration Suite
    Lucid chart is cheaper and on Saas
    More intuitive
    Incentivized
    Chose Lucid Visual Collaboration Suite
    Lucidchart feels like a premium product with more rich feature set and better UI
    Incentivized
    Chose Lucid Visual Collaboration Suite
    Lucidchart is great for creating workflows for existing products or when designing new systems and pipelines. It can be used in a wide range of applications, but we mainly use it for automated test coverage flows of the product, which can't be envisioned without a chart that …
    Incentivized
    Chose Lucid Visual Collaboration Suite
    Superior.
    Incentivized
    Chose Lucid Visual Collaboration Suite
    Lucidchart has more features and is a bit easier to use.
    Incentivized
    Chose Lucid Visual Collaboration Suite
    Simplicity - I don't need to build complex things, so Lucidchart is the perfect tool as it allows to build and share processes very quickly.
    Incentivized
    Chose Lucid Visual Collaboration Suite
    Lucidchart is much easier to use than Visio. Lucidchart also does a better job diagraming other cloud environments outside of Microsoft that Visio lacks. I also find that the auto-alignment features in Lucidchart are much smoother than in Visio. Finally, I feel the overall …
    Incentivized
    Chose Lucid Visual Collaboration Suite
    I wasn't engaged in decision making process of choosing diagramming tool. However from what I know main reasons were:
    • eays to access and use
    • fully cross-platform web-based solution
    Incentivized
    Chose Lucid Visual Collaboration Suite
    A very big difference for me was how you store your document: Lucidchart stores it with your account, while in the draw.io you have to store the file on your own. Also, there is a difference in how you work with icons and shapes: I had to resize them very often to align with …
    Incentivized
    Chose Lucid Visual Collaboration Suite
    Used draw.io but not anywhere close to the feature set that Lucidchart has to offer.
    Incentivized
    Chose Lucid Visual Collaboration Suite
    Lucidspark's infinite canvas is proving incredibly useful for strategic planning and other long-lived activities where being able to navigate the history of complex pictures is valuable. I have found Google Slides and PowerPoint to be underpowered when it comes to …
    Incentivized
    Chose Lucid Visual Collaboration Suite
    I have previously [used] some other chart tools, but what makes Lucidchart the proffered one is the simplicity and the efficiency of using it. The existing templates were really helpful, first of all because I understood better what type of diagram suits better our needs, and …
    Incentivized
    Chose Lucid Visual Collaboration Suite
    Visio is pretty bad honestly, Lucidchart is much better in my opinion. I've also used InVision which is much easier to build with but lacks some of the more advanced functionality. I think the layering feature that LucidChart has is a key differentiator and helps it stand out …
    Incentivized
    Chose Lucid Visual Collaboration Suite
    I have used AgileCraft in the past.
    Incentivized
    Chose Lucid Visual Collaboration Suite
    They are very similar products, and the features offered by both applications are very similar as well. The only difference I can really think of between the two is the list of pre-built icons that come with the product. Lucidchart has far more built-in icons than draw.io and …
    Incentivized
    Chose Lucid Visual Collaboration Suite
    draw.io was a very good diagramming software but it falls short in a few areas: templating and collaboration. Lucidchart excels at both of those areas. This allows our power users and even novice users to jump in and get diagramming with little to no setup required. We find …
    Incentivized
    Chose Lucid Visual Collaboration Suite
    I feel Lucidchart is more intuitive. I also feel like when I have tried using Visio in the past it felt less versatile, but I could be wrong. Lucidchart is also what I have always used and Visio doesnt add enough value for me to learn a new program.
    Incentivized
    Chose Lucid Visual Collaboration Suite
    Equal or better. There's a learning curve, but overall it's rather intuitive. I felt confident in building out customer journey maps on Lucidchart after only a few hours of tinkering. Easy to use in other applications. Love the collaboration with Slack and Jira. Ease of …
    Incentivized
    Chose Lucid Visual Collaboration Suite
    I previously used Google Drawings for diagramming and realize it does not provide the breadth of options in Lucidchart. With the latter, I easily created a swim-lane diagram with the preset BPMN 2.0 notation (without the need to learn the notation itself all that much) and a …
    Incentivized
    Key User Insights
    Would buy again
    96%
    Would buy again
    138 Answers
    96%
    Would buy again
    1099 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    121 Answers
    98%
    Delivers good value for the price
    876 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    136 Answers
    98%
    Happy with the feature set
    1118 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    71 Answers
    99%
    Lived up to sales and marketing promises
    600 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    91 Answers
    99%
    Implementation went as expected
    732 Answers
    Features
    Atlassian JiraLucid Visual Collaboration Suite
    Project Management
    Comparison of Project Management features of Atlassian Jira and Lucid Visual Collaboration Suite
    Feature
    Atlassian Jira
    7.8
    66 Ratings
    2% above category average
    Lucid Visual Collaboration Suite
    -
    Ratings
    Task Management8.765 Ratings00 Ratings
    Resource Management7.963 Ratings00 Ratings
    Gantt Charts7.149 Ratings00 Ratings
    Scheduling7.858 Ratings00 Ratings
    Workflow Automation7.861 Ratings00 Ratings
    Team Collaboration8.564 Ratings00 Ratings
    Support for Agile Methodology8.765 Ratings00 Ratings
    Support for Waterfall Methodology7.950 Ratings00 Ratings
    Document Management6.954 Ratings00 Ratings
    Email integration7.855 Ratings00 Ratings
    Mobile Access7.044 Ratings00 Ratings
    Timesheet Tracking7.744 Ratings00 Ratings
    Change request and Case Management8.149 Ratings00 Ratings
    Budget and Expense Management7.136 Ratings00 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Atlassian Jira and Lucid Visual Collaboration Suite
    Feature
    Atlassian Jira
    7.7
    40 Ratings
    0% above category average
    Lucid Visual Collaboration Suite
    -
    Ratings
    Quotes/estimates7.732 Ratings00 Ratings
    Invoicing8.125 Ratings00 Ratings
    Project & financial reporting7.436 Ratings00 Ratings
    Integration with accounting software7.427 Ratings00 Ratings
    Best Alternatives
    Atlassian JiraLucid Visual Collaboration Suite
    Small Businesses
    Any.do
    Score8 out of 10
    No answers on this topic
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    No answers on this topic
    Enterprises
    Microsoft To Do
    Score7.9 out of 10
    Miro
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Atlassian JiraLucid Visual Collaboration Suite
    Likelihood to Recommend
    8.3
    (254 ratings)
    9.0
    (1165 ratings)
    Likelihood to Renew
    8.6
    (37 ratings)
    9.1
    (5 ratings)
    Usability
    7.8
    (79 ratings)
    8.7
    (1134 ratings)
    Availability
    8.0
    (4 ratings)
    9.1
    (1 ratings)
    Performance
    8.0
    (2 ratings)
    9.1
    (1 ratings)
    Support Rating
    8.0
    (24 ratings)
    7.8
    (888 ratings)
    In-Person Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    9.1
    (1 ratings)
    Configurability
    8.0
    (1 ratings)
    9.1
    (1 ratings)
    Contract Terms and Pricing Model
    8.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (9 ratings)
    9.1
    (1 ratings)
    Product Scalability
    8.0
    (1 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    Atlassian JiraLucid Visual Collaboration Suite
    Likelihood to Recommend
    Atlassian
    Jira facilitates software development, bug tracking, and sprints. It's ideal for structured workflows, issue management, and customer communication. However, more straightforward tools might be more efficient for highly creative, unstructured tasks or tiny, agile teams with quick visual overviews. Jira's complexity can be overkill for basic task lists.
    Incentivized
    Read full review
    Lucid Software
    Lucid Visual Collaboration Suite is effective for process documentation and knowledge sharing across teams. For us, we used it to map out individual roles and specific tasks within each role to create clear and visual workflows that others can follow at any time. A key scenario where it works well in our business for business continuity during absences another colleague can pick up the role by following the process on Lucid Visual Collaboration Suite with minimal disruption. The visual diagrams are easy to understand and a written document.
    Incentivized
    Read full review
    Pros
    Atlassian
    • Integration of tools like Bitbucket, Github, etc., has made it easier to track the code changes, pull requests, and branches linked to the respective ticket.
    • The detailed tracking system in JIRA has helped the teams prioritize and understand the project tasks and issues.
    • JIRA's project tracking board helps you keep track of the project, its flow, and expectations in a structured format.
    Incentivized
    Read full review
    Lucid Software
    • Large number of predefined charts, diagrams, flows
    • A great repository of various symbols and objects
    • The easiness of using and manipulating objects and shapes. There is a lot of auto-editing and adjusting which the software does for you which saves a lot of your time.
    • Easy way of duplicating shapes.
    • While working with the app everything feels organic and natural. You don't get the clunky/limited feeling which happens with some other similar apps.
    Incentivized
    Read full review
    Cons
    Atlassian
    • The interface is not intuitive to learn for new users
    • JQL is similarly challenging for newbies
    • It's possible to accidentally move issues from one sprint to another without realizing your mistake
    • Certain issue attributes aren't available in certain view (e.g. story points from the epic overview)
    Incentivized
    Read full review
    Lucid Software
    • The sign in page could use some help. When I first signed up, it was really difficult to login, unless I was logged into the perfect Lucid Visual Collaboration Suite software. It doesn’t seem to have a route to get people to the right place if you’re in the wrong place.
    • It’s nearly impossible to move content off of the Lucid Visual Collaboration Suite if you’re looking to get your content into a different platform.
    • Lucid Visual Collaboration Suite requires frequent updates and refreshes of the pages (at least daily).
    Incentivized
    Read full review
    Likelihood to Renew
    Atlassian
    This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
    In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
    Incentivized
    Read full review
    Lucid Software
    No answers on this topic
    Usability
    Atlassian
    The interface is simple and easy to use if you have some experience with it. Configuration is also logical most of the time. However, less experienced users tend to find themselves lost in some tasks - usually complex project configuration- but sometimes simple things, such as seeing why a user can't move issues in a workflow. Jira configuration requires a good amount of experience - and even experienced users often resort to documentation. It's a tool that's easy to use if you know what you're doing and where to find the proper documentation, but novice users tend to find it challenging.
    Incentivized
    Read full review
    Lucid Software
    The usability of Lucid Visual Collaboration Suite is bar none and incomparable to any other tool used in the past. There is such a vast offering that covers all the needs of any user in industries far and wide. It is no doubt that this is a firm recommendation for anyone and everyone to utilize this tool for all their needs.
    Incentivized
    Read full review
    Reliability and Availability
    Atlassian
    Did not face any issues and whenever they plan maintanance they update all of us very well in advance also so in that view we are good with the product stability.
    Incentivized
    Read full review
    Lucid Software
    No answers on this topic
    Performance
    Atlassian
    Performance is really good though it holds lot of data it loads quickly especially search operation also get the results very quickly as needed hence its good
    Incentivized
    Read full review
    Lucid Software
    No answers on this topic
    Support Rating
    Atlassian
    I have not had a chance to contact JIRA's customer support. It does offer extensive documentation, although it often feels too technical for me. There is also a JIRA training app that lets you take little lessons and quizzes on different areas (e.g., JIRA basics, agile). I did find it a helpful way to teach myself.
    Incentivized
    Read full review
    Lucid Software
    I reached out about being able to access Linear through their new acquisition partner, and they kept pointing me to the same article even though I told them it wasn't giving me the information I needed. I asked for a meeting with a CSM and they didn't reach out to help. I've also tried to contact some PM friends to give feedback, but no one seems to care
    Incentivized
    Read full review
    In-Person Training
    Atlassian
    Had received training from our own internal user so it was good and also very easy to understand topics and many tasks in the UI are self explanatory and we can do by our own
    Incentivized
    Read full review
    Lucid Software
    No answers on this topic
    Online Training
    Atlassian
    One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
    Incentivized
    Read full review
    Lucid Software
    No answers on this topic
    Implementation Rating
    Atlassian
    Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
    Incentivized
    Read full review
    Lucid Software
    No answers on this topic
    Alternatives Considered
    Atlassian
    monday.com cannot be integrated with CI/CD tools, whereas Atlassian Jira integrates with CI/CD tools seamlessly. Atlassian Jira has strong Agile and Scrum support. Coming to monday.com, it has basic agile functionality. But Atlassian Jira has a complex UI, and monday.com has an intuitive, drag-and-drop interface. Overall, Atlassian Jira provides features like Agile project management, DevOps integration, and customizable workflows.
    Incentivized
    Read full review
    Lucid Software
    Lucidchart is well beyond Microsoft Visio and is constantly improving. Visio is pretty much stagnant and hasn't been improved for several years, Lucid is constantly adding new functionality like AI powered functions and tools. We have no reason to pay for Visio licenses when Lucid can provide so much more for less.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Atlassian
    Product is rellay good but pricing part I am not aware
    Incentivized
    Read full review
    Lucid Software
    No answers on this topic
    Scalability
    Atlassian
    Atlassian Jira is highly stable and good with its performance and its has all the required scalability features as business needs
    Incentivized
    Read full review
    Lucid Software
    No answers on this topic
    Return on Investment
    Atlassian
    • For our marketing team, Jira Work Management caused us to lose valuable work time due to manual updates that could have been automated.
    • Due to lack of creative review tools within Jira Work Management, our team had to pursue other tools that do not integrate with Jira Work Management, thus creating additional OpEx.
    Incentivized
    Read full review
    Lucid Software
    • Though I can't necessarily provide hard numbers, I can confidently say that Lucidchart has saved countless hours for myself and my teams as we don't need to try to develop some type of complex diagram using markup or any kind of code.
    • I have previously been able to build a complete ERD using Lucidchart in a past position, which the company never had before. It ended up being used by countless teams in the company and ultimately in a large-scale data stack migration effort.
    Incentivized
    Read full review
    ScreenShots

    Lucid Visual Collaboration Suite Screenshots

    Screenshot of how Lucid helps teams to clarify complexity, align their insights.Screenshot of where information can be imported, exported, and shared whenever and wherever it is needed.Screenshot of how Lucidchart offers secure intelligent diagramming that is built for teams.