What users are saying about
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Top Rated
116 Ratings
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Top Rated
178 Ratings

Jobvite

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Top Rated
116 Ratings
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Score 8.4 out of 100

SmartRecruiters

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178 Ratings
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Score 8 out of 100

Highlights

Jobvite and SmartRecruiters are both applicant tracking systems and talent acquisition platforms. They have users across business sizes but specialize in distinct company size segments. 

Jobvite is more targeted toward the “midmarket”, or midsize and large companies. It emphasizes robust customizability and analytics. In contrast, SmartRecruiters is more focused on enterprise recruiting, with an easy to use interface and add-on capabilities designed for scalability. 

Features

Both Jobvite and SmartRecruiters have robust strengths tailored to their customer bases. 

Jobvite focuses on its customizable workflows and analytics to streamline recruiting processes. Reviewers highlight how the flexible workflows and processes enable a higher level of recruiter collaboration that is tailored to each company’s processes. Jobvite’s analytics and reporting also give recruiters additional visibility into their recruiting processes. 

SmartRecruiters is also recognized for its collaborative capabilities. It also places significant emphasis on its scalability and support for high-growth companies. With this audience in mind, SmartRecruiters offers an easy to use interface designed for templatization and scalability. 

Limitations

While Jobvite and SmartRecruiters both have strong features, there are also some limitations worth considering.

Jobvite is primarily criticized for its user management and orientation around applications. The user management capabilities are limited, as administrators lack control over recruiters’ visibility and access to candidate information. The platform is also application-centric, which can make it difficult to get a view of what a particular candidate has applied for across various positions on Jobvite. This can make sourcing candidates across roles difficult. 

On the other hand, SmartRecruiters is criticized for its pricing and performance under certain conditions. Since it focuses on enterprises, its pricing model is structured for those organizations, which can be a higher financial burden on smaller organizations. Some reviewers also report performance issues, especially when many users are on the platform simultaneously or are performing high-volume tasks. 

Pricing

Jovite is priced by quote from the vendor. It offers distinct modules for Hiring (the ATS), Engaging (sourcing talent), Onboarding, Career Sites, Mobile applications, and other capabilities. 

SmartRecruiters is also priced by quote from the vendor, depending on the requested add-ons and the number of employees a company has. On top of the core platform, buyers can add on SmartCRM, SmartAssistant (an AI tool), SmartGlobal tailored to international recruiting, and Onboarding. Additionally, if a company is hiring for 10 roles or fewer, there is a basic package called SmartStart available for free. 

Likelihood to Recommend

Jobvite

Jobvite has replaced our old ATS, our old scheduling platform, and brought reporting front and center giving the business more access to information regarding our open positions. Hiring managers are notified of steps taken from the time a candidate applies, all the way through screening, and they have access to information in real-time that they would otherwise not have had access to. For a company of our size, roughly 550 employees the Jobvite Hire platform is a perfect tool for us. If you are a smaller company (less than 100 people) or you hire very low volume, you probably won't get the same excitement I do. If you are growing rapidly and recruiting high volume this is a perfect fit
Ryan Watson | TrustRadius Reviewer

SmartRecruiters

I find it works really well in a medium-sized company like ours. It has truly streamlined and organized the hiring process tremendously. I find both recruiters and hiring teams have benefited greatly since implementation. The system is also extremely intuitive to use, the fact that little to no training is required for new users is a big plus in a fast-paced environment and the need for a fast hiring process.
Alicia Azulay | TrustRadius Reviewer

Feature Rating Comparison

Recruiting / ATS

Jobvite
7.8
SmartRecruiters
7.7
Job Requisition Management
Jobvite
8.4
SmartRecruiters
7.7
Company Website Posting
Jobvite
8.0
SmartRecruiters
7.9
Publish to Social Media
Jobvite
8.7
SmartRecruiters
8.2
Job Search Site Posting
Jobvite
8.3
SmartRecruiters
8.4
Customized Application Form
Jobvite
8.2
SmartRecruiters
7.3
Resume Management
Jobvite
7.9
SmartRecruiters
7.5
Duplicate Candidate Prevention
Jobvite
7.2
SmartRecruiters
7.3
Candidate Search
Jobvite
7.3
SmartRecruiters
8.0
Applicant Tracking
Jobvite
8.2
SmartRecruiters
8.2
Collaboration
Jobvite
8.4
SmartRecruiters
7.6
Task Creation and Delegation
Jobvite
7.7
SmartRecruiters
8.1
Email Templates
Jobvite
7.9
SmartRecruiters
7.8
User Permissions
Jobvite
6.7
SmartRecruiters
8.0
Notifications and Alerts
Jobvite
7.2
SmartRecruiters
7.3
Reporting
Jobvite
7.3
SmartRecruiters
6.2

Pros

Jobvite

  • Simple distribution of jobs to various job boards.
  • Excellent user interface and very simple for new users to learn.
  • Customization tools make it easy to make changes to application
  • Candidates are not required to create an account when submitting applications. Greatly speeds up the process and lowers our drop off rate considerably.
  • Robust, simple reporting feature.
Scott DeCloedt | TrustRadius Reviewer

SmartRecruiters

  • I love the integration with Google calendar because everyone who is involved in the interview gets an invitation and it shows up on your calendar.
  • The use of auto-fill templates helps significantly and speeds up the time it takes to send an email to interested candidates.
  • The offer approval process is easy to edit and helps keep everyone on the same page.
Michelle Sexton | TrustRadius Reviewer

Cons

Jobvite

  • Tech support via chat. There are some instances when it takes awhile for a representative to help out via chat.
  • When modifying a interview schedule, I wish the tool would automatically update the schedule when I make a change to one person on the list.
Avni Shah | TrustRadius Reviewer

SmartRecruiters

  • Within the job posting area, formatting or, reformatting text, can be difficult.
  • There is no use of the "back" button allowed. If you purposely, or not purposely, hit the "back" botton you will lose all of your work from that session.
  • We have encountered a problem with "evergreen" postings. We recruit for the same position title, within a large geographic area. The SmartRecruiters system starts to see multiple positions, with the same title, as spam. This results in the position not being posted. We have worked with Customer Service to resolve this "glitch" and seem to experience less of this at the current time.
Anne Chapman Fox | TrustRadius Reviewer

Likelihood to Renew

Jobvite

Jobvite 8.9
Based on 22 answers
If I were to become an internal recruiter again, I would almost definitely use Jobvite. I liked the fact that we could set up any job application link on our company web site to connect directly to Jobvite. I also liked that Jobvite made employee referral easy to submit, as employee referrals tend to be the highest quality candidates. Jobvite really has all the tools a recruiter needs to get a candidate through a recruiting process quickly without anything slipping through the cracks. Even though there are a lot of features I feel can be greatly improved, I don't think there is anything on the market today that is better than Jobvite
Anonymous | TrustRadius Reviewer

SmartRecruiters

SmartRecruiters 7.6
Based on 12 answers
Our team is currently on a free tier as we only hire a handful of people per year. With that said, I would not switch if the low usage tier was paid. We have several years of data and candidates in the system and they have continued to make the product better. I discovered SR years ago from their community management and customer services efforts, which were outstanding. They care about their users, and they're passionate about making them successful. They've definitely evolved to become more enterprise focused, but the free SmartStart versions still blows away competitors. Plus, they've got some kickass t-shirts
Josh Krakauer | TrustRadius Reviewer

Usability

Jobvite

Jobvite 5.0
Based on 6 answers
• The user interface is well designed; however user error can lead to some confusion. For example, Sometimes I can’t find specific candidates because my filters have been set a certain way. If filters are not set correctly, it can be hard to find the right data (e.g. is a requisition still open or filled). Other than that, it’s very straightforward. Most features are great and easy to use.
• I don’t utilize all features. For example, message board. I find this particular feature a bit overwhelming. There is so much data on a single screen, that it’s hard to take in and prioritize. I think this screen could be organized a little better so that action items are more clearly visible and action priority is clearer
Anonymous | TrustRadius Reviewer

SmartRecruiters

SmartRecruiters 8.2
Based on 4 answers
The ease of use is a primary reason we use this tool. Our employees have a full time job and being involved in the recruiting process needs to be easy and fast so they will participate.
William Friedmann | TrustRadius Reviewer

Reliability and Availability

Jobvite

Jobvite 10.0
Based on 2 answers
I don't recall it being down.
Anonymous | TrustRadius Reviewer

SmartRecruiters

SmartRecruiters 9.0
Based on 1 answer
Rarely is there an issue and if the product is down, it typically is restored quickly.
Joel Zak | TrustRadius Reviewer

Performance

Jobvite

Jobvite 9.0
Based on 2 answers
No answer on this topic is available.

SmartRecruiters

SmartRecruiters 10.0
Based on 1 answer
I have no complaints about performance. The system works virtually flawless.
Joel Zak | TrustRadius Reviewer

Support Rating

Jobvite

Jobvite 8.9
Based on 24 answers
Jobvite is phenomenal when it comes to customer support. They have hired the right people who care and are invested into their customer's success. Whenever we have had any issues or needed support, they have helped us through any issues successfully and they do it in a timely, customer-centric way which leaves us feeling great about their product. We also have a dedicated customer success manager who we meet with to ensure that we are fully optimizing their solution and that we don't have any outstanding objectives. They also partner really well to understand out business and help us scale through our growth.
Anonymous | TrustRadius Reviewer

SmartRecruiters

SmartRecruiters 10.0
Based on 2 answers
I have had outstanding support with them. Even though it's not as easy to pick up the phone, I do get a response and they usually try to have it resolved without escalating to another level.
Jennifer Morris | TrustRadius Reviewer

Online Training

Jobvite

Jobvite 8.0
Based on 2 answers
Had phone training. Lots of webinars. Generally pretty good. Not enough time to learn. User community exists, but haven’t used.
Anonymous | TrustRadius Reviewer

SmartRecruiters

No score
No answers yet
No answers on this topic

Implementation Rating

Jobvite

No score
No answers yet
It forces you to evaluate your own business process.

The software lets you re-engineer things
Anonymous | TrustRadius Reviewer

SmartRecruiters

SmartRecruiters 10.0
Based on 1 answer
It really was a painless and easy process to switch to SmartRecruiters.
Joel Zak | TrustRadius Reviewer

Alternatives Considered

Jobvite

Jobvite is by far my favorite ATS that I have used. I will say that Taleo Enterprise Edition was an excellent tool, perfect in many ways, but I used that when I worked at Booz Allen, and it was highly customized, there were full time administrators on site, and it had really been fine tuned above and beyond the out of the box product. I don't expect nor can I access that level of solution with my current company, which is far smaller
Sara Mallory, SPHR, PMP | TrustRadius Reviewer

SmartRecruiters

SmartRecruiters has less features, but therefore it is easier to learn and costs less. We had a much lower participation rate from franchisees when utilizing iCIMS. iCIMS is great for those that are willing to invest the time in learning it and of course the extra money. But our franchisees (hiring managers) were not using it because it was too complex. So for us, it proved to be a poor investment. Our users vastly prefer the more user-freindly SmartRecruiters system
David Acosta | TrustRadius Reviewer

Scalability

Jobvite

No score
No answers yet
No answers on this topic

SmartRecruiters

SmartRecruiters 9.0
Based on 1 answer
No explanation really, just a great product.
Joel Zak | TrustRadius Reviewer

Return on Investment

Jobvite

  • Incredibly positive, our applications have risen by 22% year over year since implementing and on pace to exceed 30% growth this year.
  • The ROI has been especially strong with regards to military veteran recruitment, and other types of specialty recruitment because of it's social reach.
  • Our candidate experience scores are higher than industry benchmarks and it's largely due to the experience on Jobvite.
Eddie Moncayo, MBA, SWP, RACR | TrustRadius Reviewer

SmartRecruiters

  • We've achieved a better quality of hire overall, particularly with using the compare candidate feature.
  • Time-savings for sure. With the newly released delay rejection feature, this has allowed me to keep up with candidate actions without compromising the candidate experience.
  • We've been able to make some tactical decisions with the analytics suite data which has provided a higher ROI on our recruiting ad budget.
Ken Gardner, aPHR, CUDE | TrustRadius Reviewer

Screenshots

Pricing Details

Jobvite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Jobvite Editions & Modules

Additional Pricing Details

SmartRecruiters

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$1,000

SmartRecruiters Editions & Modules

Edition
CorporateVaries, per FTE1
GlobalVaries, per FTE1
SmartStartFree2
  1. Billed annually
  2. up to 10 active job postings
Additional Pricing Details
The software subscription is determined by the number of full time employees in your company. A one time cost to set up software, including customizations, integrations, data migration and training.

Rating Summary

Likelihood to Recommend

Jobvite
8.5
SmartRecruiters
8.0

Likelihood to Renew

Jobvite
8.9
SmartRecruiters
7.6

Usability

Jobvite
5.0
SmartRecruiters
8.2

Reliability and Availability

Jobvite
10.0
SmartRecruiters
9.0

Performance

Jobvite
9.0
SmartRecruiters
10.0

Support Rating

Jobvite
8.9
SmartRecruiters
10.0

Online Training

Jobvite
8.0
SmartRecruiters

Implementation Rating

Jobvite
SmartRecruiters
10.0

Scalability

Jobvite
SmartRecruiters
9.0

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