Jobvite vs. SmartRecruiters

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jobvite
Score 7.4 out of 10
Mid-Size Companies (51-1,000 employees)
Jobvite is a full recruiting platform. It provides features across the recruiting funnel - from sourcing and managing candidates via CRM and managing workflows to communicating with hiring managers and reporting through custom dashboards and reports.
$500
per month
SmartRecruiters
Score 8.0 out of 10
N/A
SmartRecruiters’ Talent Acquisition Suite is a cloud-based recruitment marketing and collaborative hiring platform. It features an open marketplace for third party recruitment services. SmartRecruiters also offers talent sourcing and screening as add-on features.
$0
per month
Pricing
JobviteSmartRecruiters
Editions & Modules
<100 Employees
$500.00
per month
Corporate
Varies, per FTE
Billed annually
Global
Varies, per FTE
Billed annually
SmartStart
Free
up to 10 active job postings
Offerings
Pricing Offerings
JobviteSmartRecruiters
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup fee$1,000
Additional DetailsThe software subscription is determined by the number of full time employees in your company. A one time cost to set up software, including customizations, integrations, data migration and training.
More Pricing Information
Community Pulse
JobviteSmartRecruiters
Considered Both Products
Jobvite
Chose Jobvite
Jobvite has more features than SmartRecruiters, iCIMS, and Taleo. Greenhouse looks like they will blow Jobvite out of the water.
SmartRecruiters
Chose SmartRecruiters
It's the best of the bunch in that SmartRecruiters is modern, feels like a progressive tech company when you apply, thinks about integration and platform (and not just an electronic file cabinet) and there are a ton of bells and whistles yet you don't feel it. Whereas with a …
Chose SmartRecruiters
SmartRecruiters is definitely better than Taleo. I would put it as slightly below Jobvite. We still need to use Jobvite for scheduling since SmartRecruters' tool does not work. I think in a few years SmartRecruiters may surpass Jobvite. However right now because you can search …
Chose SmartRecruiters
I didn't select SmartRecruiters. Lever has better search, communication, and candidate management interfaces. Sonic has great customability. Jobscore workflow is intuitive and very easy to use. Jobvite's candidate experience is top notch. Taleo's metrics and reporting are very …
Chose SmartRecruiters
SmartRecruiters was a good fit at the time of purchase. The price was competitive and the features were exactly what we needed to move as a blended company with multiple locations, brand names, and a large employee base. The company really did a good job of helping us get …
Chose SmartRecruiters
Overall, SmartRecruiters is more modern, cutting edge and has an easier learning curve than the others we evaluated.
Chose SmartRecruiters
Very strong.
Chose SmartRecruiters
SmartRecruiters lets you collaborate better but in every other aspect, especially flexibility and customization, it is inferior. I would easily choose a different ATS.
Chose SmartRecruiters
Smart Recruiters has more functionality and the interface looks great!
Chose SmartRecruiters
SmartRecruiters won our RFP process largely in part because of the candidate experience. This in conjunction with the dynamic nature of their product releases allows us to stay ahead of most recruiting trends.
Chose SmartRecruiters
I was not a decision maker at Ancestry. The person that chose SmartRecruter was Robert Merrill, the recruiting director at that time. I think it's one of the best decisions ever. Once I got over the initial learning curve and figuring out how to shut off the notification …
Chose SmartRecruiters
We found SmartRecruiters to be the easiest to use and to be the best fit for our needs.
Top Pros
Top Cons
TrustRadius Insights
JobviteSmartRecruiters
Highlights

TrustRadius
Research Team Insight
Published

Jobvite and SmartRecruiters are both applicant tracking systems and talent acquisition platforms. They have users across business sizes but specialize in distinct company size segments. 

Jobvite is more targeted toward the “midmarket”, or midsize and large companies. It emphasizes robust customizability and analytics. In contrast, SmartRecruiters is more focused on enterprise recruiting, with an easy to use interface and add-on capabilities designed for scalability. 

Features

Both Jobvite and SmartRecruiters have robust strengths tailored to their customer bases. 

Jobvite focuses on its customizable workflows and analytics to streamline recruiting processes. Reviewers highlight how the flexible workflows and processes enable a higher level of recruiter collaboration that is tailored to each company’s processes. Jobvite’s analytics and reporting also give recruiters additional visibility into their recruiting processes. 

SmartRecruiters is also recognized for its collaborative capabilities. It also places significant emphasis on its scalability and support for high-growth companies. With this audience in mind, SmartRecruiters offers an easy to use interface designed for templatization and scalability. 

Limitations

While Jobvite and SmartRecruiters both have strong features, there are also some limitations worth considering.

Jobvite is primarily criticized for its user management and orientation around applications. The user management capabilities are limited, as administrators lack control over recruiters’ visibility and access to candidate information. The platform is also application-centric, which can make it difficult to get a view of what a particular candidate has applied for across various positions on Jobvite. This can make sourcing candidates across roles difficult. 

On the other hand, SmartRecruiters is criticized for its pricing and performance under certain conditions. Since it focuses on enterprises, its pricing model is structured for those organizations, which can be a higher financial burden on smaller organizations. Some reviewers also report performance issues, especially when many users are on the platform simultaneously or are performing high-volume tasks. 

Pricing

Jovite is priced by quote from the vendor. It offers distinct modules for Hiring (the ATS), Engaging (sourcing talent), Onboarding, Career Sites, Mobile applications, and other capabilities. 

SmartRecruiters is also priced by quote from the vendor, depending on the requested add-ons and the number of employees a company has. On top of the core platform, buyers can add on SmartCRM, SmartAssistant (an AI tool), SmartGlobal tailored to international recruiting, and Onboarding. Additionally, if a company is hiring for 10 roles or fewer, there is a basic package called SmartStart available for free. 

Features
JobviteSmartRecruiters
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Jobvite
8.5
63 Ratings
SmartRecruiters
8.5
112 Ratings
Job Requisition Management8.760 Ratings9.296 Ratings
Company Website Posting8.07 Ratings9.3100 Ratings
Publish to Social Media8.962 Ratings8.2100 Ratings
Job Search Site Posting8.760 Ratings8.1104 Ratings
Customized Application Form9.060 Ratings9.292 Ratings
Resume Management8.961 Ratings8.5105 Ratings
Duplicate Candidate Prevention7.557 Ratings6.7100 Ratings
Candidate Search8.062 Ratings7.6108 Ratings
Applicant Tracking8.962 Ratings9.1111 Ratings
Collaboration8.057 Ratings9.0102 Ratings
Task Creation and Delegation7.449 Ratings8.687 Ratings
Email Templates9.260 Ratings8.7100 Ratings
User Permissions9.461 Ratings9.494 Ratings
Notifications and Alerts9.460 Ratings8.4106 Ratings
Reporting7.058 Ratings7.192 Ratings
User Ratings
JobviteSmartRecruiters
Likelihood to Recommend
7.7
(89 ratings)
8.2
(114 ratings)
Likelihood to Renew
8.9
(22 ratings)
10.0
(14 ratings)
Usability
8.7
(10 ratings)
9.1
(12 ratings)
Availability
10.0
(4 ratings)
9.0
(2 ratings)
Performance
9.0
(4 ratings)
10.0
(2 ratings)
Support Rating
7.7
(63 ratings)
9.0
(12 ratings)
Online Training
8.0
(2 ratings)
-
(0 ratings)
Implementation Rating
-
(0 ratings)
9.1
(3 ratings)
Ease of integration
-
(0 ratings)
7.9
(20 ratings)
Product Scalability
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
JobviteSmartRecruiters
Likelihood to Recommend
Jobvite
Jobvite was very useful when used to onboard our new hires. Being a Human capital management company, we hire many individuals on a weekly basis so it helps us keep all of the paperwork organized and prevent any accidents when managing all of the data. Sometimes it does pose a problem for those who are not technologically savvy.
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SmartRecruiters
I highly recommend SmartRecruiters for all organizations to make job searches and applications smoother and easier. This application is currently well suited for this. I find it easy to search and review the job posting, job description, and criteria. It even shows the direct hiring manager and hiring recruiter. This allows me to send a separate email to either one if I had questions that were not answered directly on the posting.
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Pros
Jobvite
  • Workflow- I love that you can immediately see where in the process a candidate is.
  • Dashboard- The customization and overall feel of the site.
  • Feed- The fact that you can see the feed from the candidates other applications is a plus.
Read full review
SmartRecruiters
  • Organization - SmartRecruiters is not so busy that I cannot easily tell what I am looking at. Everything is easy to navigate and follow intuitively.
  • Workflow - SmartRecruiters allows me to set up logical connections to automate subsequent fields in job creation. This aids in accuracy of job creation to match our payroll system, plus makes the process of creating a new requisition/ad faster.
  • Approvals - Approvals of job requisitions and offers could not be simpler.
  • Customization - There is very little that cannot be customized and/or branded to fit my organization's needs, including connecting to my other business platforms.
Read full review
Cons
Jobvite
  • Custom fields--custom fields do not follow the candidate from hire to onboarding. This is problematic because we then have to recreate on the onboarding side to then import into our HRIS.
  • Onboarding picklists are time-consuming to populate. We have to enter options one at a time, rather than being able to do an import. Also, field mapping on Hire is a lot easier than having to set up tags on option sets in onboarding.
Read full review
SmartRecruiters
  • Not having feature of referral data, who has referred
  • Another problem is that in [the] emails section it shows 'company name' field will show as Smartrecruiters vs. the name of our agency that will make confuse to [candidates]
  • Major problem of this is that it does not support api in the free version
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Likelihood to Renew
Jobvite
If I were to become an internal recruiter again, I would almost definitely use Jobvite. I liked the fact that we could set up any job application link on our company web site to connect directly to Jobvite. I also liked that Jobvite made employee referral easy to submit, as employee referrals tend to be the highest quality candidates. Jobvite really has all the tools a recruiter needs to get a candidate through a recruiting process quickly without anything slipping through the cracks. Even though there are a lot of features I feel can be greatly improved, I don't think there is anything on the market today that is better than Jobvite
Read full review
SmartRecruiters
Our team is currently on a free tier as we only hire a handful of people per year. With that said, I would not switch if the low usage tier was paid. We have several years of data and candidates in the system and they have continued to make the product better. I discovered SR years ago from their community management and customer services efforts, which were outstanding. They care about their users, and they're passionate about making them successful. They've definitely evolved to become more enterprise focused, but the free SmartStart versions still blows away competitors. Plus, they've got some kickass t-shirts
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Usability
Jobvite
After using varios ATS's in the past, I have found most comfort and ease using jobvite. This tool has made the hiring process so easy to manage and just the fact that it is not complicated to use, makes it even better
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SmartRecruiters
I would give this rating as overall it a great combo of all your problems. With just one click you can get away with all your problems such as recruitment, candidate update, Interview scheduling, updating candidates, reports of a job perspective, and recruiters perspective. Usability is worth of SmartRecruiters. The dashboard is also very attractive and once you open you will love working on this platform again and again. I would say it is the best platform to use once for smooth work in your organization.
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Reliability and Availability
Jobvite
No issues (especially compared to ADP).
Read full review
SmartRecruiters
Rarely is there an issue and if the product is down, it typically is restored quickly.
Read full review
Performance
Jobvite
No answers on this topic
SmartRecruiters
I have no complaints about performance. The system works virtually flawless.
Read full review
Support Rating
Jobvite
Support used to be better. In the last few years, though, I feel like there has been significantly less investment in customer service. We used to have account managers who were very visible and always checking in. Also, there used to be a phone number to get around-the-clock support. I am not sure that that exists at the quality it used to
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SmartRecruiters
Response is normally very fast. There are times, however, when the response is not useful. It is difficult to work with the reporting and the offer letter templates, and the front line support agents usually are not very knowledgeable. Second, if there are any issues with integrations, the regular support agents will not be able to help you. You'll have to create that ticket and ask them to escalate it to an integration specialist.
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In-Person Training
Jobvite
No answers on this topic
SmartRecruiters
Quick and easy to learn.
Read full review
Online Training
Jobvite
Had phone training. Lots of webinars. Generally pretty good. Not enough time to learn. User community exists, but haven’t used.
Read full review
SmartRecruiters
No answers on this topic
Implementation Rating
Jobvite
It forces you to evaluate your own business process.

The software lets you re-engineer things
Read full review
SmartRecruiters
It really was a painless and easy process to switch to SmartRecruiters.
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Alternatives Considered
Jobvite
Before implementing Jobvite, we had iCIMS and Kronos Workforce Ready. Neither of these products got us where we wanted to be with metrics, candidate experience, or technology. I'm sure since we left them they have updated, but we are much happier with Jobvite than others. In the process of searching for a new ATS, we attended demonstrations of 9 other applicant tracking systems and were most impressed with Jobvite.
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SmartRecruiters
I've really enjoyed using SmartRecruiters, but these other ATSs that we've checked out offer better reporting features and price points. Over time, we may be transitioning off of SmartRecruiters to one of these ATSs because the price is a set price where SmartRecruiters has employee-based pricing model. Also, these other software products offer better reporting features that would eliminate some of our manual tracking process that we're currently doing.
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Scalability
Jobvite
No answers on this topic
SmartRecruiters
No explanation really, just a great product.
Read full review
Return on Investment
Jobvite
  • Reporting - we had none before other than manually tracking things in excel documents, now we have a full suite of reports and dashboards we can customize.
  • Interview Scheduling - With the candidate self-scheduling feature, we can now schedule interviews in a matter of seconds while also automating the candidate confirmation email and the calendar invites.
  • More detailed source tracking than I have seen in any other product allowing full visibility on who we hire, where they came from and we can now analyze our sources.
Read full review
SmartRecruiters
  • In terms of ROI, SR helped our business greatly in returning precious time to my productivity in business management, as well as my team's, so that we could get back to the main work we were hired for. The SR process did most of the heavy lifting.
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