Jotform vs. Wufoo

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jotform
Score 8.7 out of 10
N/A
Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security. It doesn’t matter what type of…
$0
Wufoo
Score 7.1 out of 10
N/A
Wufoo is a web application for creating online forms. The tool automatically builds the database, backend and scripts needed making it easy to collect and understand data. Wufoo was acquired by SurveyMonkey in 2011.
$0
Pricing
JotformWufoo
Editions & Modules
Free
$0.00
Bronze
$34.00
Monthly
Silver
$39.00
Monthly
Gold
$99.00
Monthly
Enterprise
Custom
Free
$0
Starter
$14.08
per month
Professional
$29.08
per month
Advanced
$74.08
per month
Ultimate
$183.25
per month
Offerings
Pricing Offerings
JotformWufoo
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
JotformWufoo
Considered Both Products
Jotform
Chose Jotform
It's friendly user and its not required more time to design the forms which are looking for, so far JotForm fulfilling all our requirements.
Chose Jotform
Jotform is light years ahead of these other vendors. I continue to use the other three for various activities and would much prefer to port everything over to Jotform if it weren't for the fact that others in the organization prefer to continue using the others due to their …
Chose Jotform
Jotform worked better with the specific pieces of software we already use and can natively integrate with them, making it quick and easy to share and store data we collect. The pricing plan also worked well with our specific use cases and seems like it would scale efficiently …
Chose Jotform
I chose JotForm as it was easy to use and helped to collect the data I needed. It offered a great deal to sign up with and as a small business, the savings were important to us. JotForm has an easy-to-use interface and creating the forms was a breeze. You don't need to be a …
Wufoo
Chose Wufoo
They all have very similar freemium and low tier plans, so it comes down to what exactly you need and what you can live without. However, I highly suggest paying up to at least remove branding to keep all your forms on-brand to build trust with your clients and partners.
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
JotformWufoo
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Jotform
8.1
119 Ratings
4% above category average
Wufoo
6.2
32 Ratings
23% below category average
Survey templates8.4102 Ratings8.028 Ratings
Themes7.9108 Ratings6.029 Ratings
Custom logo/branding8.1112 Ratings4.632 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Jotform
8.5
114 Ratings
1% below category average
Wufoo
8.3
30 Ratings
4% below category average
Changes to live survey8.795 Ratings7.527 Ratings
Question design help8.194 Ratings8.527 Ratings
Multiple question types8.6111 Ratings9.030 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Jotform
8.1
94 Ratings
3% below category average
Wufoo
8.0
29 Ratings
4% below category average
Survey logic flexibility8.194 Ratings8.029 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Jotform
8.6
116 Ratings
4% above category average
Wufoo
9.5
32 Ratings
14% above category average
Response tracking8.7109 Ratings10.029 Ratings
Data export8.9110 Ratings10.030 Ratings
Standard reports8.699 Ratings9.526 Ratings
Custom reports8.493 Ratings8.921 Ratings
Analytics8.287 Ratings9.025 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Jotform
8.2
94 Ratings
2% below category average
Wufoo
9.5
26 Ratings
12% above category average
Access controls8.090 Ratings9.526 Ratings
Compliance8.585 Ratings9.522 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Jotform
7.8
71 Ratings
4% below category average
Wufoo
7.5
18 Ratings
8% below category average
Vendor-offered crowdsourcing7.755 Ratings7.07 Ratings
Respondent restrictions7.971 Ratings8.018 Ratings
Best Alternatives
JotformWufoo
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Medium-sized Companies
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Enterprises
Predictive Index Behavioral Assessment
Predictive Index Behavioral Assessment
Score 9.7 out of 10
Medallia
Medallia
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
JotformWufoo
Likelihood to Recommend
8.6
(139 ratings)
9.4
(64 ratings)
Likelihood to Renew
8.1
(6 ratings)
10.0
(32 ratings)
Usability
8.8
(93 ratings)
9.5
(7 ratings)
Performance
-
(0 ratings)
9.0
(1 ratings)
Support Rating
8.0
(81 ratings)
10.0
(5 ratings)
Online Training
-
(0 ratings)
8.0
(1 ratings)
Implementation Rating
8.2
(3 ratings)
9.0
(2 ratings)
Ease of integration
9.1
(1 ratings)
-
(0 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
JotformWufoo
Likelihood to Recommend
Jotform
I like that it easily captures the data we need. There are calculator options, so it's best for our petty cash or overtime request, and the date options are best for our leave applications.
It has more features than Google or Microsoft Forms, which could make it a bit more complicated for those who have gotten used to the simplicity of both Google or Microsoft.
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Momentive (SurveyMonkey, Inc)
I have used different products in the past. I am most please with Wufoo because it is easy to use, has multiple ways for your form to be displayed on your website, and submissions can be sent multiple ways as well. We use WuFoo for support emails from our customers, for dispatcher applications, as well as people sending in emergency incident tip information. This is the perfect program for us.
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Pros
Jotform
  • Gathers information on my clients
  • Gathers and organizes information on my prospects
  • Enables my Team to use the form I create as a Template so they don't have to re-create it which saves them valuable time.
  • Educates clients about the benefit of supplementation
  • Educates my prospects
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Momentive (SurveyMonkey, Inc)
  • Flexible, multiple entry forms: Wufoo allows users to create forms with multiple options or formats (radio, single choice, checkbox, text, paragraph text)
  • Conditional forms: Need to ask a question that only applies to a specific group? Then Wufoo is for you - it allows you to create conditional logic that allows you to reserve specific paths for specific entrants.
  • Integrations: Wufoo integrates with EVERYTHING via Zapier. You can sync it to Google sheets, email ESPs / CRMs, payment gateways... All kinds of applications for this software with its flexible uses & integrations, including embeddable HTML or direct integration to your website.
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Cons
Jotform
  • I understand that jotform is a business but I wish you had a little higher capacity limits on the free version
  • The paid versions are a little pricey. Would be great if it was not a reoccurring monthly charge but rather a one time fee for the paid versions.
  • I wish i could get notification emails sent to more that one email address on the free version
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Momentive (SurveyMonkey, Inc)
  • Wufoo has had a cap on the total number of fields you can use per form which has been a limiting factor for us when trying to build more complex forms.
  • Wufoo does not support tabular fields or repeating fields which is a drawback since it limits the types of questions you can ask.
  • Form organization in the admin interface is a little clunky and disorganized. It would be better if there were more customized options for organizing your library of forms.
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Likelihood to Renew
Jotform
I need this software to run my business, it's built around it.
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Momentive (SurveyMonkey, Inc)
I only give it this mid-range rating because, since the 2014 Super Bowl is history, our company will be closing in a couple months. I hope in my next employment opportunity that I will be able to use Wufoo again. I will probably use it to a limited extent in my personal life to communicate with friends and contacts in a unique manner. I am also working on a Certificate in Web Development and I definitely use Wufoo as embedded forms in websites I build.
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Usability
Jotform
As a seasoned user who relies on seamless online forms for a multitude of purposes, I can confidently attest that JotForm has not only simplified the form creation process but has also elevated it to new heights.JotForm's interface is a masterpiece of intuitive design. Even if you're a newcomer to the world of online form creation, the platform's user-friendly layout will have you crafting professional-grade forms in no time.
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Momentive (SurveyMonkey, Inc)
Wufoo's usability from the user to the client is simple. The forms are simple to construct and they are easy for our clients to fill out. I have yet to really hit something that is difficult to do and even when I do get a little stumped their excellent support team helps me through it.
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Performance
Jotform
No answers on this topic
Momentive (SurveyMonkey, Inc)
Every time I try to use a different Form Builder - I constantly go back to Wufoo, especially compared to WordPress Plugin Form Builders. The biggest reason is the reliability of the form notifications getting sent and delivered are better than form builder that rely on the Wordpress Mail Send Feature. The only feature that I have found over the last 3 years that Wufoo is missing is the ability to customize the layout of the notification emails. But that is minor in the grand scope of its reliability.
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Support Rating
Jotform
I honestly have not used the support feature with Jotform. From what I can see when I look information up, everything I want to do something that I can't figure out myself it seems to not be a possible solution or edit that Jotform is currently capable of.
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Momentive (SurveyMonkey, Inc)
I will be completely honest - I have never needed to contact any specific support for Wufoo. This is because we've never had any problems with Wufoo that I'm aware of! It has proved to be a reliable and easy to use product, and therefore, we have not needed to reach out for any kind of support or assistance. I suppose this would speak to the exceptional quality of the product!
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Online Training
Jotform
No answers on this topic
Momentive (SurveyMonkey, Inc)
Good imbedded videos that visually demonstrate how to create an element within the form.
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Implementation Rating
Jotform
the most valuable things that Jotform give free trial, so the resistant users can get the experiences of the easiness and more handling to the digital things
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Momentive (SurveyMonkey, Inc)
Implementing Wufoo was a seamless process. It was an instantaneous transition from the old pdf forms and webforms we were using to the easier to understand Wufoo forms. Employees learned it with ease and the clients response was instantaneously positive. Adding Wufoo to your workflow is not only easy it is necessary.
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Alternatives Considered
Jotform
Typeform is better hands down [in my opinion]. It's not even a comparison as [I feel] JotForm doesn't work properly and [from my experience I think] their support is very problematic. I would suggest using Typeform or using GravityForms as an alternative to JotForm. Whatever you do, [I feel you shouldn't] depend on JotForm for something that is important to your business or research project.
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Momentive (SurveyMonkey, Inc)
In terms of building reports, Wufoo is very similar to Google Forms. Both have the capability to edit live forms and immediately share them. Wufoo offers a few more features than Google Forms does as well. Overall, our department has looked at both options and continues to use Wufoo because of the data management and ease of building forms.
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Return on Investment
Jotform
  • It saved me time. Within minutes I was able to create and share forms to collect demographic data.
  • While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
  • I could not easily identify what new information was provided in a resubmission by a respondent.
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Momentive (SurveyMonkey, Inc)
  • We've collected more revenue using less staff time than ever before. Wufoo allowed us to move online from paper-based systems.
  • Our data is now standardized and more accurate since it is input by end users instead of staff (who had to decipher handwriting).
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ScreenShots

Jotform Screenshots

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