LibreOffice vs. Microsoft 365 vs. Microsoft Exchange

LibreOffice

140 Reviews and Ratings

Microsoft 365

8117 Reviews and Ratings

Microsoft Exchange

614 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
LibreOffice	Score 8.8 out of 10	N/A	LibreOffice is a free and open-source Office Suite from The Document Foundation, presented as the successor to OpenOffice.org. The suite includes Writer (word processing), Calc (spreadsheets), Impress (presentations), Draw (vector graphics and flowcharts), Base (databases), and Math (formula editing).	$0 free and open source under the Mozilla Public License v2.0
Microsoft 365	Score 8.6 out of 10	N/A	Microsoft 365 (formerly Office 365) is a Microsoft Cloud subscription service that includes Microsoft Office products (Word, Excel, PowerPoint, OneNote, Outlook, Publisher, and Access). The software can be installed across multiple devices and ensures that users always have the most up-to-date version of the included Office applications.	$5 Per User Per Month
Microsoft Exchange	Score 8.6 out of 10	N/A	Microsoft Exchange is a secure email / messaging gateway with file archiving and encryption / data loss capability, available as a hosted service (Exchange Online) or installed (Exchange Server).	N/A

Pricing

LibreOffice

Microsoft 365

Microsoft Exchange

Editions & Modules

No answers on this topic

Business Basic: $5.00
Per User Per Month
Individual: $5.84
*Per Month
Business - Apps: $8.25
Per User Per Month
Enterprise - F3: $10.00
Per User Per Month
Business Standard: $12.50
Per User Per Month
Business Premium: $20.00
Per User Per Month
Enterprise - E3: $32.00
Per User Per Month
Enterprise - E5: $57.00
Per User Per Month

No answers on this topic

Offerings

Pricing Offerings
LibreOffice	Microsoft 365	Microsoft Exchange
Free Trial
No	No	No
Free/Freemium Version
Yes	No	No
Premium Consulting/Integration Services
No	No	No

Entry-level Setup Fee

No setup fee

Additional Details

—

*When billed annually.

—

More Pricing Information

Community Pulse
	LibreOffice	Microsoft 365	Microsoft Exchange
Considered Multiple Products	LibreOffice Douglas S Bush Owner IT Managed Services Provider and Lead Consultant Chose LibreOffice Except for collaboration, which I seldom need, I find that LibreOffice beats all of the other similar products I have used in features, functionality, and intuitiveness. The user interface on the LibreOffice applications seems cleaner, and the right-click menus are more … Incentivized Helpful? Rene Agredano Advocacy Journalist and Co-Founder Chose LibreOffice Hated Microsoft and went right back to LibreOffice. The cost, the annoying way it's always nudging you to use their browser and other apps, and the evil genius of Microsoft is something we want no part of. Incentivized Helpful? Verified User Engineer Chose LibreOffice Cost and security. I trust what's on my machines, not what MS is doing with my documents. Incentivized Helpful? Verified User Professional Chose LibreOffice LibreOffice is an easy choice if you don't have access to a free copy of Microsoft 365. LibreOffice is also much easier to use on Linux. But it does fall short in terms of collaboration with Microsoft users and consistency with advanced features such as custom Styles and … Incentivized Helpful? Karambir Singh Khalsa Chief Executive Officer Chose LibreOffice Google does not offer equivalent desktop applications. Microsoft's nonprofit licensing is too complicated and their support is not really supportive of such a small organization as ours. Incentivized Helpful? Robert Gephart Partner Chose LibreOffice I selected LibreOffice due to cost. While we need an office software suite, we don't need the sophistication of MS Office. We used the basics of MS Office. We couldn't justify the expense when we only use a faction of the functionality. Incentivized Helpful? Md Shahinuzzaman Graduate Research Assistant Chose LibreOffice In my view, Microsoft office products are very much user-friendly and well documented. However, these products are very expensive where the LibreOffice is free of cost. Also if you have a Linux platform, the best office product will be the LibreOffice. Although LibreOffice is … Incentivized Helpful? Javier Schwersensky CEO Chose LibreOffice I think it is fair to say this: If you are looking for a well-rounded, GNU-licensed product that will encompass word processing, spreadsheets, presentations, and database then LibreOffice is probably all you need. For online collaboration, links with cloud storage, and more … Incentivized Helpful? Christopher Boyd Freelance Web and Software Developer Chose LibreOffice As noted previously, LibreOffice blows Google Docs (G Suite) out of the water in terms of singular application quality, and comes close but misses the mark as a drop-in replacement to Microsoft Office. We currently are evaluating the latest release of LibreOffice to see if we … Incentivized Helpful? Jerry Janes Digital Media Specialist Chose LibreOffice Again, it is both free and functional. What more could anyone want? Incentivized Helpful? Laura Gatius Programadora Java/J2EE junior Chose LibreOffice I have chosen LibreOffice for the possibilities it offers and because it allows me to save money on the licenses of other programs. Being a free program, I do not have to think about renewing licenses every year. It is a software that offers the same characteristics as other … Incentivized Helpful? Igor Neumann Marketing Specialist Chose LibreOffice Mainly CSV and other formats compatibility, when compared to MS alternative, it's faster than cloud-based solutions (Google Docs, Zoho), I don't have to wait for MS Office to look at what I have in the cloud before saving something, its interface is better than MS Office, for … Incentivized Helpful? Verified User Project Manager Chose LibreOffice I have followed and used many various office suites in the open office range of open source offerings. I still occasionally download and try one of the others just to take a look. But, I always end up making LibreOffice my choice to go with. Incentivized Helpful? Linda Sasenick Self Employed Chose LibreOffice The most ubiquitous office suite now is of course, Microsoft Office. Microsoft Office offers very good tools, but is very Microsoft/Windows "centric" - understandably they want to tie users to the Microsoft/Windows universe. I'm a big proponent of open source operating systems … Incentivized Helpful? Glen Mehn Head of Development Innovation Chose LibreOffice The online docs - people often found [them] confusing and limited in what they do. LO was preferred to those though they lack the real-time collaboration features in the other documents. Users preferred Office 2016 though support was going to go away for it so we investigated … Incentivized Helpful? Martin Malec Coordinator Chose LibreOffice MS Office is a very good office suite but in the early days of the company spending hundreds of EUR on licenses was not the priority and the added value of MS Office at that time could not compensate the costs. Google documents are used in a limited way for a few … Incentivized Helpful? AK Cyrway Co-Owner, President, Creative Services Chose LibreOffice Microsoft Products: LibreOffice is an affordable programme that is on par with Microsoft products. Unlike Microsoft, which tends to reinvent itself every couple of years and sacrifices functionality for aesthetics, LibreOffice is tried and true, sticking to the functionality … Incentivized Helpful?	Microsoft 365 Tracy Burton Network Administrator Chose Microsoft 365 I've (minimally) looked at LibreOffice however the integration between Outlook and Exchange makes Office the simple choice when it comes to collaboration. There is simply no other product that has the functionality of collaboration. Incentivized Helpful? Verified User Manager Chose Microsoft 365 In our company we have both Office 365 and regular Office 2016. We are transitioning more to 365 for the ease of managing the licensing. We don't have to keep license cards or numbers stored anywhere because 365 uses your microsoft login which you are using anyway. Compared to … Incentivized Helpful? Verified User Administrator Chose Microsoft 365 We have tried using an in-house Microsoft Exchange server as well but ultimately moved to using Microsoft 365 because it decentralized our email and gave all the users access to Microsoft Excel and Word programs at the same time. It also gives each user 1 terabyte of cloud … Incentivized Helpful? Tim McCafferty, MBA, MSL General Manager Chose Microsoft 365 Microsoft 365 is far better than LibreOffice, though we keep Libre for backup. Incentivized Helpful? HY Huseyin Yagli Senior Staff Engineer Chose Microsoft 365 Google Sheets is better for sharing and collaborative editing. Versioning of the same file is also one of Google Sheets strong points. Microsoft 365 is better for working with local files. It is much easier to store the file in multiple places and backup multiple versions in … Helpful? Lisandro Fernigrini Sr Data Engineer Chose Microsoft 365 LibreOffice is great for single-users or freelancers, but for organizations Microsoft 365 provide all the components that may be required in a single and unified product. Incentivized Helpful? Verified User Professional Chose Microsoft 365 Microsoft is leaps and bounds ahead of these product suites and is an ecosystem unto itself, except for Google Workspace, which offers more features in its online versions than Office Online. Incentivized Helpful? Chinthaka Jayawardane Head/Senior Manager - Global IT Operations Chose Microsoft 365 WPS Office and Libre office are very strong competitors in terms of providing highly cost effective and convenient tools for general office productivity and performance however the Microsoft 365 platform seems to have better aligned their user interfaces and GUIs which are very … Incentivized Helpful? Verified User Employee Chose Microsoft 365 Reduced compatibility with Office documents. Helpful? Verified User Technician Chose Microsoft 365 In my opinion Microsoft 365 is the most complete out of the bunch because of the cloud and desktop apps, the easy expandability it brings in combination with Azure and Entra/Intune. I must say that Google Workspace is a close contender but the desktop apps are less complete in … Incentivized Helpful? Verified User Program Manager Chose Microsoft 365 Microsoft 365 is in almost all cases the best option for office solutions in a professional environment. If there is a budget for software like this, I would generally recommend Microsoft Office. However, where your requirements for features are basic, you might enjoy free … Incentivized Helpful? AK Albert Kim Owner Chose Microsoft 365 Microsoft 365 is the de facto office suite for professionals. It's main competitor is Google's Gsuite. In comparison, M365 offers a more robust offline solution with its iconic suite of office programs with superior integration with the Windows OS. When I first started using … Incentivized Helpful? Verified User Consultant Chose Microsoft 365 Compared to its competitors, Microsoft 365 (formerly Office 365) has more functionalities, is more integrated between applications and enables a better data document management. Its predefined templates and database connection set-ups offer better user experience. There is more … Incentivized Helpful? Verified User Professional Chose Microsoft 365 It's all about the network effect. Since everyone else at my school using Microsoft 365, eventually I had to bite the bullet and join the crowd. Using the officially supported file syncing and sharing solution solves a large number of problems right out of the box. Other … Incentivized Helpful? Ryan McGarry Vice President of Research, Head Neuroscientist Chose Microsoft 365 Notepad++ is a great, lightweight editor that doesn't have a same advanced features as Word, but has a very nice feel and can be better for simple text editing. Libre Office has roughly the same features as Microsoft 365, but the usability and intuitiveness is lacking. … Incentivized Helpful? Heather Hicks Instructional Designer & LMS Administrator Chose Microsoft 365 Microsoft 365 is a complete package. If your work is business more than creative than it 100% suits your needs. The pieces it offers, the desk top apps available on demand, and the integrations are far reaching and hard to match with other products. It's clear they've been used … Incentivized Helpful? Kevin Staley MIS Administrator Chose Microsoft 365 Please consider our consideration of alternatives dates back seven years ago, so the alternative offerings today are likely to be rather different. We did consider continuing with Exchange on site, but deemed the increasing cost and complexity to justify adopting [Microsoft 365 … Incentivized Helpful? DN Dan Nichols Cloud Infrastructure Engineer Chose Microsoft 365 Significantly cheaper and easier than maintaining and licensing an Exchange server locally and basically zero labor time with upkeep outside of account management is a massive time saver. I've never been a big fan of G-Suite. Their email works but often is clunky to administer … Incentivized Helpful? Ali Kazempour Information Technology Adviser Chose Microsoft 365 Stability, high security, unique capabilities, speed of execution, cloud storage space, and compatibility and integration with other software has made this Microsoft product one of the best in the competitive market. Helpful? Verified User Engineer Chose Microsoft 365 MS Office 365 is more powerful than others. They provide us more advanced features. One thing is compatibility when we work with our customers and suppliers. We can exchange data in a very common format. Another thing is MS Office 365 is being updated frequently with more … Incentivized Helpful? Verified User Employee Chose Microsoft 365 Microsoft Office 365 definitely blows the competition out of the water in regards to performance, security, updates, community support, and available features. I think that Microsoft Office 365’s only weakness would be its price point, as some of the competing products are … Incentivized Helpful? IS Ivan Sytchev Supervisor, Information Technology Chose Microsoft 365 It's still a Microsoft product, but the Online model is far superior to the on-prem offerings. Especially with Microsoft focusing on their online platform over their on-prem servers. Migration from these on-prem services is fairly simple and Microsoft has done a great job to … Incentivized Helpful? DP Diego Pacheco Diego Pacheco Chose Microsoft 365 The main point was the integration of the tools: backup + email + text editors, all in one tool; Employees had greater difficulty creating presentations on their competitors' tools, as well as more advanced use of data sheets. Incentivized Helpful? Verónica Marshall Associate Attorney Chose Microsoft 365 Microsoft Office has a monopoly on the formats for documents, slides and spreadsheets. No wonder since Microsoft Office has a long history and has always had the best performance. The great capacity that this product has has been demonstrated and improved over the years, … Helpful? Luis Garcia Müller Coordinador Maestría Historia Regional de Venezuela Chose Microsoft 365 Being one of the first has always had the ability to offer a universal format in addition to being the most demanded office package and the best paid, which together with its options make it indispensable. Helpful?	Microsoft Exchange Verified User Engineer Chose Microsoft Exchange Google Workspace has excellent spam filtering, but poor customizability without resorting to third-party software or hacks/workarounds. Microsoft 365 has its own problems. We are currently using both Microsoft Exchange and Exchange Online (Microsoft 365) to handle mailbox … Incentivized Helpful? Verified User Administrator Chose Microsoft Exchange We have not tried other Email server products yet, but we are about to make this step in the near future. We are definitely going to try several Linux-based Email Server solutions so that we can choose the one that better suits our needs. Have some time to do this, as our … Incentivized Helpful? Emily Bickel System Administrator Chose Microsoft Exchange Both items are used by me on a daily basis. Microsoft Exchange and Microsoft SharePoint don't seem to have a lot in common to me. When working with the Exchange platform, it's all about scheduling events in the calendar and sending emails. I was able to find the most crucial … Incentivized Helpful? Gerardo Varillas Product Manager Chose Microsoft Exchange 1) The cost per user is almost the same (around $3 USD more than Google Workspace) but the Office tools that Microsoft includes are the best in the market. The end-users are really adapted to them and the other tools like Google Sheets and Google Documents are really bad. 2) … Incentivized Helpful? Claire Adams System Engineer Chose Microsoft Exchange In comparison to Amazon SES, Microsoft Exchange was significantly more flexible and customizable. Amazon SES seems more complicated from an administrative standpoint. It became more difficult for us to consider migrating to a new platform since our workers were more comfortable … Incentivized Helpful? Verified User Employee Chose Microsoft Exchange It has better ease of integration with the servers and company data. It has a relatively better cost compared to all the tools available. The privacy features and capabilities are something best in class. Incentivized Helpful? Verified User Professional Chose Microsoft Exchange Office 365 is not recommended for shared use so we are using Microsoft Exchange. This helps to have access to multiple users and easy access to emails and calendars to provide support round the clock. Incentivized Helpful? AK Alex Kranz Senior System Administrator Chose Microsoft Exchange Microsoft Exchange offered far more flexibility and customization than Google Workspace. From an administration perspective, it seemed easier to work with Exchange than with Gsuite/Google Workspace. Our employees were more familiar with Microsoft and their comfort level made … Incentivized Helpful? EH Eddie Hicks Enrollment Specialist Chose Microsoft Exchange I myself am a front-end user of both products. I don't really see too much of a comparison between Microsoft Exchange and Microsoft SharePoint. When using the Exchange platform it is more about calendar appointments and email communication. Using share Point I was able to … Incentivized Helpful? Verified User Engineer Chose Microsoft Exchange Microsoft is more sturdy and feature-packed than GSuite. Especially with the Office integrations, even though the UI doesn't stand up against them, it offers way better features and is just more convenient to use for what we require at our organization. Incentivized Helpful? Verified User Engineer Chose Microsoft Exchange Office 365 is pure ease. You get excellent compatibility with the entire Microsoft Office suite, as well as affordable access to Microsoft Office applications. All of this is supported by Microsoft's extremely dependable cloud. It's a great option for small businesses that … Incentivized Helpful? Andrea Bardone Senior Consultant Chose Microsoft Exchange It gives the impression of being a more professional and more robust tool. Despite the large amount of data, it always manages them at its best, without performance problems. Incentivized Helpful? Verified User Technician Chose Microsoft Exchange Most IT professionals understand Microsoft Exchange... getting a Linux expert or Google expert can be more challenging. Choosing Microsoft Exchange meant having access to a vast array of talent that understood the system if something went wrong, versus having to learn another … Incentivized Helpful? Verified User Engineer Chose Microsoft Exchange Microsoft Exchange has the most features in one package, and also has the best integration with the rest of our tool set. Incentivized Helpful? Joshua Li System Integration And Test Engineer Chose Microsoft Exchange Microsoft exchange works within its own systems. We recently changed over to Microsoft Teams and are still learning to use it. The compatibility could be better streamlined for a smoother user experience. However, email is fairly defaulted across corporate-provided accounts. … Incentivized Helpful? Jeffrey Rudacille Director of Technology Chose Microsoft Exchange Frankly we never tried anything else so I do not have anything to enter here. The largest competitor would probably be Google/Gmail/G Suite and a lot of start up and smaller companies do use it successfully. Since it is all off premises, Gmail does have some traction for … Incentivized Helpful? Jacob Klein Client Executive(CIO)/Executive Director of Information Technology Chose Microsoft Exchange Office 365 is very comparable as far as features are concerned. Easy to migrate from exchange to 365 when the organization is ready to move to cloud administration/email. Also can run in hybrid mode which is what our organization is doing now. Gives us control on Exchange … Incentivized Helpful? Verified User Manager Chose Microsoft Exchange Microsoft Exchange differs from Office 365 mostly by having a server of your own to host everything. 365 requires you to fully rely on Microsoft to keep their services up and running. Having our own Microsoft Exchange environment allows us to dive in to any potential issues we … Incentivized Helpful? Verified User Professional Chose Microsoft Exchange We actually started with an ISP to provided cloud based email services as a side benefit. But then as our needs to manage huge amounts of emails & attachments grew, we then looked for an alternative. Since we were already using Microsoft Servers, switching over to Microsoft … Incentivized Helpful? Verified User Engineer Chose Microsoft Exchange Easy to use for the features you get without having to configure a server. Incentivized Helpful? Verified User Analyst Chose Microsoft Exchange Microsoft Exchange is a clear front-runner in the industry, and it's really not even close. All other software really appears to be a "knock-off" in comparison, and they may not even be all that bad. Exchange is not expensive, and does everything we could ask for and then some. … Incentivized Helpful? Andrew Shannon Senior System Administrator Chose Microsoft Exchange Exchange on premise is a better value when you have over 75 employees and will be a better bargain over 3-5 years than the subscription service is over that same period. If you have less than 25 employees though then its not usually a better deal unless you users have very … Incentivized Helpful? Verified User Administrator Chose Microsoft Exchange There used to be more competition for the email space on-prem. Products like Lotus Domino and Novell Groupwise were major competitors quite a few years ago. Unfortunately, neither of these products exists any longer and Microsoft has dominated this space for a few years. Now, … Incentivized Helpful? Jane Updegraff Senior Systems Administrator Chose Microsoft Exchange Office 365 has hosted Microsoft email that is powered by Exchange but which is run completely in the Microsoft cloud and paid for by monthly subscription. Microsoft Exchange, on the other hand, is hosted on-premise and inside your own network. They both work the same way and do … Incentivized Helpful? Mark Metz Office 365 Technical Architect Chose Microsoft Exchange There is nothing I've seen in any organization I've been part of in over 20 years that's been used in place as the corporate solution for email. The standardization of Exchange across nearly all major corporations and government agencies is near complete I not really aware of … Incentivized Helpful?

Features

LibreOffice

Microsoft 365

Microsoft Exchange

Secure Email Gateway

Comparison of Secure Email Gateway features of Product A and Product B
	LibreOffice - Ratings	Microsoft 365 - Ratings	Microsoft Exchange 7.3 84 Ratings 14% below category average
Anti-malware	00 Ratings	00 Ratings	6.567 Ratings
Customizability	00 Ratings	00 Ratings	8.079 Ratings
Data Loss Protection	00 Ratings	00 Ratings	8.368 Ratings
Threat Detection	00 Ratings	00 Ratings	6.566 Ratings
Sandboxing	00 Ratings	00 Ratings	7.444 Ratings
End-to-End Encryption	00 Ratings	00 Ratings	6.767 Ratings
Management Tools	00 Ratings	00 Ratings	8.080 Ratings

Best Alternatives
	LibreOffice	Microsoft 365	Microsoft Exchange
Small Businesses	Google Workspace Score 9.0 out of 10	Google Workspace Score 9.0 out of 10	Zoho Mail Score 9.2 out of 10
Medium-sized Companies	Google Workspace Score 9.0 out of 10	Google Workspace Score 9.0 out of 10	Avanan Score 9.8 out of 10
Enterprises	Microsoft 365 Business Premium Score 8.9 out of 10	Microsoft 365 Business Premium Score 8.9 out of 10	Avanan Score 9.8 out of 10
All Alternatives	View all alternatives	View all alternatives	View all alternatives

User Ratings
	LibreOffice	Microsoft 365	Microsoft Exchange
Likelihood to Recommend	10.0 (29 ratings)	8.1 (242 ratings)	9.0 (102 ratings)
Likelihood to Renew	9.0 (1 ratings)	9.5 (6 ratings)	10.0 (4 ratings)
Usability	6.1 (2 ratings)	7.7 (13 ratings)	8.5 (6 ratings)
Availability	10.0 (1 ratings)	- (0 ratings)	10.0 (1 ratings)
Performance	6.0 (1 ratings)	- (0 ratings)	9.0 (1 ratings)
Support Rating	7.3 (6 ratings)	8.9 (54 ratings)	9.9 (12 ratings)
Implementation Rating	9.0 (1 ratings)	9.0 (2 ratings)	10.0 (1 ratings)
Configurability	- (0 ratings)	- (0 ratings)	7.0 (1 ratings)
Ease of integration	5.0 (1 ratings)	- (0 ratings)	5.0 (1 ratings)
Product Scalability	7.0 (1 ratings)	- (0 ratings)	10.0 (1 ratings)
Vendor post-sale	- (0 ratings)	- (0 ratings)	5.0 (1 ratings)
Vendor pre-sale	- (0 ratings)	- (0 ratings)	8.0 (1 ratings)

User Testimonials
	LibreOffice	Microsoft 365	Microsoft Exchange
Likelihood to Recommend	The Document Foundation If you're working with numbers, LibreOffice doesn't get in your way and try to make changes as it sees fit, forcing you to repeatedly go back and undo processes you didn't want, didn't ask for, and that have no place in the document you are trying to produce. All I want to do is assemble the data, process it for the task at hand, and then print it for distribution. LibreOffice allows me to do that. Verified User Anonymous Read full review	Microsoft Microsoft 365 would be well suited for medium to large enterprises. This is where there are several hundreds or thousands of people. Since most everyone has used one of the applications the learning curve would be reduced. Another reason would be the ability to implement security measures to prevent access to sensitive data. This could justify the cost of an Enterprise license. Incentivized Chad Howell Scrum Master Read full review	Microsoft Creating and receiving emails is simple. Managing contacts is a nice feature, especially connecting to Active Directory. Calendar management is also helpful and sharing access to others' calendars for scheduling meetings is useful. And reserving resources such as rooms or equipment is also useful. Personal and shared mailboxes are good features, as well. Tasks are a little lacking, but other than that, the features are thorough. Incentivized Verified User Anonymous Read full review
Pros	The Document Foundation Tools like speeling, grammar, and thesaurus are super fast and intuitive Read-only content can be created by adding a section and password The right-click menus are very intuitive and change on the fly with what is needed depending on the content and situation Documents can be saved natively as .docx or .xlsx Incentivized Douglas S Bush Owner IT Managed Services Provider and Lead Consultant Read full review	Microsoft Chat with teams and the integrations with the other apps, and many more smaller ones, like to-dos, news, and the recent Outlook integration. Easy embedding on SharePoint to broadcast all the content created in the different tools. The office package is still robust with the good things from the past and new additions. Incentivized Giovanni Jurado Business Analyst Team Lead Read full review	Microsoft As we have a large user base of 11,000 users we use MailTips to avoid people getting confused with people with similar names in the organization. The integration between Teams Meeting and Resource booking is generally very good. The Scheduling Assistance makes it easy to scan calendars and find free periods to provisionally scheduled events. Marking yourself as Out of the Office and busy is easy, as is sharing your calendar within the team/organization or individuals. Voicemail integration and the ability to receive missed chats in your inbox are highly used and useful. Incentivized Andrew Buckle Senior Infrastructure Analyst Read full review
Cons	The Document Foundation It doesn't provide all the functions it should with a paid subscription. There are features that are only available with Premium and I have premium and they are still not available. Paying for the premium version doesn't provide additional services than free version Customer service is nonresponsive and has been nonresponsive for years even prior to COVID. Verified User Anonymous Read full review	Microsoft Forms lack comprehensive features and parameters for detailed questioning for example cannot be directly linked with Power BI Outlook email filters are not handy to use and require more detailing in terms of location past emails Teams requires substantially large amounts of system resources which could be finetuned Incentivized Chinthaka Jayawardane Head/Senior Manager - Global IT Operations Read full review	Microsoft The two main factors for the better reliability & Uptime of internally hosted Exchange Server depends on Exchange Server configuration and the level of investment the organization is willing to provide for hosting the Exchange Server On-Premise Environment. As the data is stored in the organization’s hardware, any disaster may lead to the loss of email and servers. Losing data might affect business continuity and rebuilding it can be costly. Security remains a major concern. Security of data loss is main concern. To ensure that, organization needs to configure networks, systems and Exchange platform against possible threats. Hardware and license costs are high. Incentivized Verified User Anonymous Read full review
Likelihood to Renew	The Document Foundation We use it consistently and have a lot of documents in the OpenDocument format so it will be necessary to use LibreOffice or a compatible product such as Openoffice in the future to be able to open these files. Because the license fee for Libreoffice is zero it is not very costly to keep using it - the costs are mostly for keeping it installed on the office PCs and regularly updated, and solving employee issues with the user support. Incentivized Martin Malec Coordinator Read full review	Microsoft So far the Microsoft 365 platform provides features and tools that can cater to 100% of present organizations needs considering both technical and business necessities, however most features are not been effectively utilised at present. The current featureset is able to cover for most of the future needs of the business and technical functions. Incentivized Chinthaka Jayawardane Head/Senior Manager - Global IT Operations Read full review	Microsoft Email and calendars in a business setting are requirements. And Microsoft continues to be the standard of business applications. Microsoft 365 makes Microsoft Exchange easy to use. Everything is in the cloud. Let Microsoft take care of the hardware, the software, and the security. You just enable your business users with the functionality they need. Incentivized Verified User Anonymous Read full review
Usability	The Document Foundation For all of the reasons in the foregoing evaluation. Its menus are clean, intuitive and straightforward. Any function I need to use can be accessed via keystrokes, without having to stop, move my hand to the mouse, deal with it, and then get back to the keyboard to proceed. It helps me keep my mind on my work and not worry about dealing with the mouse all the time. Verified User Anonymous Read full review	Microsoft Microsoft 365 is the gold standard for performing project tasks in a professional environment, enabling the quick transfer and exchange of files and ideas for team members who work locally and remotely. Its suite of tools is familiar and has evolved to being cloud based, allowing for files to be updated in real time from near and far. Incentivized Verified User Anonymous Read full review	Microsoft Microsoft Exchange has come a long way over the years and has nowhere near the technical overhead required for support as it did back in 2003/2007 and prior. The integrations with Teams, Defender, Sharepoint, Copilot and many other products make it a solid and well-rounded tool used for many day-to-day tasks. Incentivized Verified User Anonymous Read full review
Reliability and Availability	The Document Foundation Libreoffice is a desktop app not requiring any server part so it is always available when the PC is working normally. Installing it on another machine if one PC fails is very quick and easy. This is a non-issue. Incentivized Martin Malec Coordinator Read full review	Microsoft To-date Microsoft 365 platform has offered an amazing uptime and availability percentage per year compared to all other products which provide the stability and overall business resilience of their ecosystem which is a great relief for information technology service entitites which heavy rely on Microsoft offerings as a whole to redeliver their own custom products Incentivized Chinthaka Jayawardane Head/Senior Manager - Global IT Operations Read full review	Microsoft Exchange is setup with multiple servers behind load balancers to provide high availability. Incentivized Jerry Robinson Chief Technology Officer/Director of IS Read full review
Performance	The Document Foundation For big/imported tables or text documents with images loaded from the internet it is sometimes getting very slow, RAM and CPU intensive, and sometimes even hangs due to some memory leaks or other bugs. This is a long-term problem and is still not resolved perfectly. Incentivized Martin Malec Coordinator Read full review	Microsoft The Microsoft 365 tools expects and demands a substantial amount of system resources to operate at optimal level and even more when integrated with other applications which is a downside, however given that external supporting tech factors such as fibre/broadband speed bandwidth, high speed RAM and ample storage resources are allocated the tools work error free providing robust communication Incentivized Chinthaka Jayawardane Head/Senior Manager - Global IT Operations Read full review	Microsoft I would say it's the best email product I've experienced. Incentivized Jerry Robinson Chief Technology Officer/Director of IS Read full review
Support Rating	The Document Foundation Support is not officially offered. However, you can find answers to any usage questions or trouble-shooting online easily, typically starting with a Google search. (I believe that all forums / tips for OpenOffice apply equally to LibreOffice, and vice versa.) While Microsoft Office, for example, officially includes support, I find that typically you end up going to a Google search in any case. So, this is not really a downside. However, in all these cases, you end up doing a lot of figuring things out for yourself. Incentivized Jacob Wall Senior Technical Writer / Client Services Read full review	Microsoft Over the past 8 years of using Microsoft 365, I have noticed that they change vendors often. This always leads to a poor experience in the beginning, then levels out after some time for the company to get things worked out. As a customer, it is really frustrating because I don't have time when something isn't working to have them "look into my issue" and get back with me. They have even closed a ticket I specifically told them to keep open. Your applications are only as good as the support. Incentivized Sam Livermore, MCP, iTIL Lead Systems Administrator Read full review	Microsoft We have a good enterprise agreement with Microsoft which affords us quick phone support. I have found the support staff knowledgeable and prompt with a solution when required. At times it may be difficult to schedule a call back, this is mainly due to our need for calls early in the morning which happens to be during a shift change at Microsoft support. Incentivized Verified User Anonymous Read full review
In-Person Training	The Document Foundation No answers on this topic	Microsoft The resellers involved with selling Microsoft products are reluctant to provide in person specialist trainings to consumers due to the fact of costs of economies of scale and is not provided free of charge most of the time. In Person trainings needs to be agreed to at the initiation of projects and implementations for better ROI. Incentivized Chinthaka Jayawardane Head/Senior Manager - Global IT Operations Read full review	Microsoft No answers on this topic
Online Training	The Document Foundation No answers on this topic	Microsoft The standard training offered with 3rd part resellers are fairly standard and covers the basic workability however the trainings needs to be specifically customised according to unique requirements of the organizations. for example an MSP would need to master specific communications verticals within Microsoft 365 whereas and online store using Microsoft 365 would needs to master a different set of tools within the suite to get the best ROI post implementation. Incentivized Chinthaka Jayawardane Head/Senior Manager - Global IT Operations Read full review	Microsoft No answers on this topic
Implementation Rating	The Document Foundation Generally easy to perform, issues are how to ensure regular automatic updates on Mac OS X. Fortunatly we have only a few machines with OS X run by management and we can do these updates manually occasionally. Windows updates are quite easy with the support of third party software such as Ninite or Chocolatey, and Linux updates are super-easy thanks to the package manager (apt-get). Incentivized Martin Malec Coordinator Read full review	Microsoft The Microsoft support partners are more than capable of handling implementations and dealing with unprecedented errors during the implementations. Not part of the implementation though the setup was done with minimum misconfigurations which is evident with present live setup which works fine without any bugs and gaps at present context. Incentivized Chinthaka Jayawardane Head/Senior Manager - Global IT Operations Read full review	Microsoft Implementation/conversion can be quite complex and, unless you have certified Exchange administrators in-house, you should strongly consider a 3rd party consultant for this implementation. Incentivized Jerry Robinson Chief Technology Officer/Director of IS Read full review
Alternatives Considered	The Document Foundation I think it is fair to say this: If you are looking for a well-rounded, GNU-licensed product that will encompass word processing, spreadsheets, presentations, and database then LibreOffice is probably all you need. For online collaboration, links with cloud storage, and more robust support, Microsoft Office 365 and Google Docs are probably what you or your organization needs. LibreOffice is at its best for regular document creation and spreadsheet management. It is more cumbersome when it comes to fonts but also when it comes to linkages with cloud-based services. It is there, but you need some more computer knowledge to make it work. There are other free alternatives, most notably Apache Open Office, which is also a very good alternative if you do not like LibreOffice. Having said that, I honestly think off-line computers or laptops used off-site can certainly benefit from having LibreOffice installed. Incentivized Javier Schwersensky CEO Read full review	Microsoft Typically I prefer working with companies with Microsoft 365 as their main tool because they're usually a fast growing company with a global presence. I like using it for work because it's easy to collaborate, share, review, comment, reply in any of the tools. The mobile app for Outlook and Teams are lifesavers when we're constantly traveling and you can join meetings on the mobile Teams to never miss a beat. Incentivized Sarah Ager Sr. Product Marketing Manager Read full review	Microsoft Microsoft Exchange Product The best cloud-based enterprise-grade archiving platform with a host of features that enable files to be securely archived and retrieved with advanced search options. This tool is very easy to use and has a User-friendly interface. It is a highly reliable platform that allows all employees to automatically store their data without any limitations. It offers a cost-effective solution with customized policy management. We are happy that the customer support team is always fast and concerned, and the product's uninterrupted service experience. It is very good that it stores data in real-time without losing it, even in the event of a disaster. The cost-effective solution and integration with other tools are seamless. Incentivized Hasan ALTAY Senior Accountant Read full review
Contract Terms and Pricing Model	The Document Foundation No answers on this topic	Microsoft Microsoft pricing is not very expensive and yet not very cheap as well, and it hovers in between the baseline. The charges are mostly based on the tier level partners who charge based on their individual reputation in the market. Power negotiation will lead to cost effective and attractive pricing Incentivized Chinthaka Jayawardane Head/Senior Manager - Global IT Operations Read full review	Microsoft No answers on this topic
Scalability	The Document Foundation With more users using it in the company there are more cases when a simultaneous editing of the same document is needed and this feature is lacking in Libreoffice even though the files concerned are shared and synced by some solution (we use ownCloud). Google Docs or MS Office365 via Sharepoint/Onedrive offer a better function for this. Incentivized Martin Malec Coordinator Read full review	Microsoft Multiple tools within the same platform have been deployed successfully within different functional technical and non technical teams such as Devops, SOC, NOC, Shared services, Managed services, Global Information technology, Cloud operations, Finance, Administration, human resources and all these teams collaborate while maintaining central uniformity in terms of global standards who are dispersed in different geographical locations with ease Incentivized Chinthaka Jayawardane Head/Senior Manager - Global IT Operations Read full review	Microsoft The only time Exchange has failed us is when we did something to cause the failure. Incentivized Jerry Robinson Chief Technology Officer/Director of IS Read full review
Professional Services	The Document Foundation No answers on this topic	Microsoft Have not directly obtained professional services from Microsoft but rather obtained specialized services such as implementations and configurations, setting up and integration support with Microsoft authorized suppliers, 3rd parties, and resellers, which has been a pleasant experience. Again the level of delivery quality on professional services is based on the level of hands on exposure of the 3rd party Incentivized Chinthaka Jayawardane Head/Senior Manager - Global IT Operations Read full review	Microsoft No answers on this topic
Return on Investment	The Document Foundation I am able to quickly create and edit word processing documents and spreadsheets which are for all intents and purposes equivalent to documents I could create and edit in other tools such as Microsoft Office and Google Docs/Sheets. Lack of an online portal for sharing documents necessitates the use of Google Sheets for automation/integration. Ideal would be an all-in-one solution. Having open-source software that provides common functionality eliminates the need for expensive licenses. Lack of dedicated support is negligible. Most issues can be resolved using online search. Incentivized Karambir Singh Khalsa Chief Executive Officer Read full review	Microsoft We have a lot of nonprofit users, so they have a good ROI. I like the constant updates without having to purchase the software repeatedly. I used to purchase each Office (insert year here) often, so the software was up to date and had the newest options and connectors. I think my return on investment would have been much better if Microsoft had updated those versions to keep them current; after all, we did pay for them. Microsoft 365's offering a monthly fee or a discount for a year helps, and you can look at it as a free backup if you have everything set to back up to One Drive. (Cloud-based document filing you can access anywhere ( with an internet connection)—you Can't beat that!) TN Tracy Novack Administration Read full review	Microsoft It has been an important factor in allowing seamless communication with clients and scheduling business meetings, which in turn works in the company's favor. Haven't noticed any negative impact Exchange has had on our ROI. The support team is also responsive and helpful. Incentivized Verified User Anonymous Read full review
ScreenShots