What users are saying about
Top Rated
603 Ratings
22 Ratings
Top Rated
603 Ratings
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Score 8.5 out of 100
22 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

LinkedIn Sales Navigator

This is also a great tool that we use for a social selling approach. I've personally had lots of success with clients not responding and reaching out through LinkedIn to spark a conversation. What really makes a difference is having a tool that helps analyze businesses and their employees. The other side of this, besides just LinkedIn, is your ability to see companies and individuals as well as send messages without a limit, therefore increasing the effectiveness and scope of the impact for your business. It doesn't always do a great job of pulling in contact data. If you're looking to bulk search individuals this isn't the tool you would want to use.
Kevin Knudsen | TrustRadius Reviewer

Lusha

If you live on LinkedIn like my marketing and sales teams do, it is invaluable for a growing business. Without it we would not have a decent percentage of our current customer base. However, I feel it is better suited for B2B businesses as searching for a work email and utilizing that information is much better in a business professional contact. If you work in P2P it may seem a little uncouth to suddenly receive emails from someone you have never spoken to before or know that you haven't divulged that information to. Lusha should be used to grow an existing relationship.
Jillian Straw | TrustRadius Reviewer

Feature Rating Comparison

Prospecting

LinkedIn Sales Navigator
8.0
Lusha
9.0
Advanced search
LinkedIn Sales Navigator
8.3
Lusha
8.5
Identification of new leads
LinkedIn Sales Navigator
7.9
Lusha
9.3
List quality
LinkedIn Sales Navigator
8.2
Lusha
9.3
List upload/download
LinkedIn Sales Navigator
7.2
Lusha
8.3
Ideal customer targeting
LinkedIn Sales Navigator
8.1
Lusha
9.1
Load time/data access
LinkedIn Sales Navigator
8.2
Lusha
9.6

Sales Intelligence Data Standards

LinkedIn Sales Navigator
8.0
Lusha
8.2
Contact information
LinkedIn Sales Navigator
7.7
Lusha
8.8
Company information
LinkedIn Sales Navigator
8.2
Lusha
8.1
Industry information
LinkedIn Sales Navigator
8.0
Lusha
7.9

Data Augmentation & Lead Qualification

LinkedIn Sales Navigator
7.7
Lusha
8.8
Lead qualification process
LinkedIn Sales Navigator
8.0
Lusha
8.4
Smart lists and recommendations
LinkedIn Sales Navigator
7.1
Lusha
8.1
Salesforce integration
LinkedIn Sales Navigator
7.3
Lusha
9.7
Company/business profiles
LinkedIn Sales Navigator
8.1
Lusha
9.4
Alerts and reminders
LinkedIn Sales Navigator
7.8
Lusha
9.3
Data hygiene
LinkedIn Sales Navigator
7.6
Lusha
8.6
Automatic data refresh
LinkedIn Sales Navigator
7.7
Lusha
8.8
Tags
LinkedIn Sales Navigator
7.8
Lusha
8.0
Filters and segmentation
LinkedIn Sales Navigator
7.9
Lusha
8.7

Sales Intelligence Email Features

LinkedIn Sales Navigator
7.7
Lusha
8.3
Sales email templates
LinkedIn Sales Navigator
7.8
Lusha
9.0
Append emails to records
LinkedIn Sales Navigator
7.5
Lusha
7.6

Pros

LinkedIn Sales Navigator

  • LinkedIn Sales Navigator takes the guesswork out of contacting potential lead sources. Rather than spending an exorbitant amount of time and energy trying to find the right people you wish to connect with, it lets you drill down and find contacts on a granular level.
  • LinkedIn Sales Navigator has add-ons that we pay for, and they are well worth the cost. We are now able to send more LinkedIn InMails each month, and we get a higher response rate from recipients.
  • We use Salesforce, and LinkedIn Sales Navigator saves leads and contacts into this platform with a simple click. There is no need to enter information multiple times, which is a real time saver.
Kevan Wilkinson | TrustRadius Reviewer

Lusha

  • Really fast and really easy to use. It works simply through my Chrome browser and is really easy to set up and start using.
  • I can often find multiple contact points. Sometimes even multiple phone numbers for a specific person.
  • Integrates well with my CRM.
  • It also integrates and works great with Linkedin.
Anonymous | TrustRadius Reviewer

Cons

LinkedIn Sales Navigator

  • With my current company I only have a limited amount of inMails that I can send per month (50) which limits my use of the product. I wish that I was able to have unlimited to get the full functionality.
  • One complaint I have about targeting specific types of prospects is that when you do narrow the list within a company sometimes unrelated prospects still come up in the search and you have to weed through them.
  • I wish that regular linkedIn and Sales Navigator could be linked together at least message wise so that you didn't have to remember if you sent a prospect a message through Navigator or just from being a contact.
Erika M. Barth | TrustRadius Reviewer

Lusha

  • The cost is too much, but since the tool gives accurate information it can be ignored.
  • Support should be a bit faster. They take a day to reply back.
  • There should be a button where we can give feedback if the data is inaccurate.
Anshumali Mishra | TrustRadius Reviewer

Likelihood to Renew

LinkedIn Sales Navigator

LinkedIn Sales Navigator 10.0
Based on 2 answers
This question is a no-brainer. The tool is the industry standard for anyone tied to sales and marketing. The name "LinkedIn Sales Navigator" is synonymous with streamlining relevant customer and account data in an easy to use format that is actionable and intelligent. The focus on continuous improvement and richer means of communicating with customers and prospects is evident each time new features are rolled out. The social component of the tool even includes a gamification component to ensure that peers remain relevant among each other, which is refreshing and enjoyable for those who engage the tool on a daily basis.
Michael J. Towle | TrustRadius Reviewer

Lusha

No score
No answers yet
No answers on this topic

Usability

LinkedIn Sales Navigator

LinkedIn Sales Navigator 8.0
Based on 3 answers
It lets you pull people with specific titles in specific areas and with the criteria you choose--job changes, mutual connections based on schools, roles, and companies, etc. It is easy to upload these lists into other software or download and save them to a drive.
Vishakha Rao | TrustRadius Reviewer

Lusha

No score
No answers yet
No answers on this topic

Support Rating

LinkedIn Sales Navigator

LinkedIn Sales Navigator 9.0
Based on 2 answers
The tool speaks for itself, but the support is definitely a significant portion of why we use the tool. The company cares about their customer's success and it shows. We do not have to wait for long periods of time for the support team to respond; they do so in a timely manner, and virtually always with relevant insights and solutions.
Michael J. Towle | TrustRadius Reviewer

Lusha

No score
No answers yet
No answers on this topic

Implementation Rating

LinkedIn Sales Navigator

LinkedIn Sales Navigator 8.0
Based on 1 answer
I am unsure of the rollout, as I was not involved. I was an early adopter, and I have had a lot of success with the tool personally at multiple organizations, but I have no idea whether the implementation process encountered any errors. I can personally say that it works, and that I have not encountered significant issues with the tool since adoption, although a few issues like messages showing up as being unread even though they have been opened have been an on-again/off-again issues throughout the past few years. Overall, the company is doing a great job, and our implementation seems to have been effective.
Michael J. Towle | TrustRadius Reviewer

Lusha

No score
No answers yet
No answers on this topic

Alternatives Considered

LinkedIn Sales Navigator

The only other tool I've used similar to Sales Navigator is the free LInkedin. As I've said, it is a great tool for networking and can be used for prospecting. I feel like Linkedin has really spent a lot of time trying to make Sales Navigator a better, more powerful tool for people in sales.
Gary Kawamura | TrustRadius Reviewer

Lusha

LinkedIn Sales Navigator and DiscoverOrg are both in the sales/marketing intelligence market, but they all have their own niche. DiscoverOrg is excellent for list building, Sales Navigator is great for social connections, and Lusha is excellent for hard to find contact information. In our case, we use all three platforms, so Lusha was not selected over another vendor.
Anonymous | TrustRadius Reviewer

Return on Investment

LinkedIn Sales Navigator

  • In my last business, it enabled me to quickly target high value prospects and reach out to them. It led to enough success that I used it regularly.
  • It also offers and (I took advantage of) the ability to seek out introductions. This led to a large number of prospect conversations and some sales.
  • In my current business, we used it to beta test heavy outbound email campaigns, which it proved out because of the accuracy of the data.
Adam Boyd | TrustRadius Reviewer

Lusha

  • It has helped me get information on key contacts that I otherwise wouldn't be able to find
  • It has a free tier which is easy to use and often enough for the few troublesome contacts you need to find
  • It saves me a lot of time since I'm already in LinkedIn
Judah Ross | TrustRadius Reviewer

Screenshots

Pricing Details

LinkedIn Sales Navigator

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Lusha

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

LinkedIn Sales Navigator
8.5
Lusha
8.7

Likelihood to Renew

LinkedIn Sales Navigator
10.0
Lusha

Usability

LinkedIn Sales Navigator
8.0
Lusha

Support Rating

LinkedIn Sales Navigator
9.0
Lusha

Implementation Rating

LinkedIn Sales Navigator
8.0
Lusha

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