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Lusha, a class apart
July 25, 2023

Lusha, a class apart

Rohit Chojal | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lusha

the onboarding of Lusha has been a seamless activity for us. we get prompt help from our RM Shani Segev.
Lusha has been extremly helpful to reach out to our prospects. It helps us focus our marketing efforts and save time and energies by weeding out not relevant prospects. I would highly recommend sales/marketing teams in organizations to extensively use Lusha to maximize their efforts. The intent BI provided by Lusha is also very helpful in building an effective sales pipeline.
  • To prospect for right party contacts based on geography, job title, industry & employee size
  • To find accurate phone numbers for the prospects - mobile and work phone numbers
  • To find accurate email addresses
  • the bulk search option for company to be increased to 10k from 1k
  • the option to export company details is limited to 25 at a time. this should be higher
  • I have observed that the emails provided by Lusha are non-deliverable. these should be an option to get the credit back for "bad data"
  • time saving
  • right party contact outreach
  • quality of data
indeed, Lusha has been successful in providing high quality data across various geos. presence in JP & KR along with APAC region needs to be enhanced.
ease to use. very responsive. amazing customer service along with after sales service.

Do you think Lusha delivers good value for the price?

Yes

Are you happy with Lusha's feature set?

Yes

Did Lusha live up to sales and marketing promises?

Yes

Did implementation of Lusha go as expected?

Yes

Would you buy Lusha again?

Yes

Lusha is apt for getting direct numbers for prospects and also getting email IDs.

Lusha Feature Ratings

10.0
Identification of new leads
10
List upload/download
10
10.0
Contact information
10
Company information
10
Industry information
10
10.0
Lead qualification process
10
Salesforce integration
10
Company/business profiles
10
Alerts and reminders
10
Automatic data refresh
10
Sales Intelligence Email Features ()
Not Rated

Using Lusha

5 - sales and marketing primarily. we also have the team use lusha for prospecting.
5 - presence of mind, JT knowledge.
  • number finding
  • prospecting
  • email address finding
  • usage of intent data
  • usage of intent data
  • usage of company information
  • usage of company revenue information

Evaluating Lusha and Competitors

Yes - Echobot & D&B
  • Scalability
  • Ease of Use
ease of usage and cost effectiveness around the Lusha product offering.
I wouldn't.

Lusha Implementation

  • Implemented in-house
Change management was minimal - we never faced any challenge around usage of Lusha
  • none

Lusha Support

Shani Segev is a rockstar. She has always been there to help us overcome any challenges we encounter while using Lusha.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
I believe with our enterprise plan we have been provided with premium support. am not sure what is premium support though.
Yes - once the company bulk search option wasn't working so I reported the same.
there was a situation wherein i wanted technology used BI except payoneer and Lusha's prspecting option was extremly helpful.

Using Lusha

ease of usage along with a simplified GUI.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • prospecting
  • export
  • file enrichment
  • none