Good product, easy to use
April 23, 2024

Good product, easy to use

Yigal Rabi | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lusha

One day work and we were able to start using the tool
Lead generation tool and data update,helps us get more leads into our sales funnel and accurate data to effectively engage our prospects
  • Lead generator
  • Data quality
  • Integration with Salesforce
  • Automatons
  • Reports build
  • Dedupe
  • Save manual time for SDR
  • Marketing ROI
  • Data enrichment
Helped us targeting Accounts
Improve reply rate with data accuracy
Faster implementation
Earlier to use
Personal support

Do you think Lusha delivers good value for the price?

Yes

Are you happy with Lusha's feature set?

Yes

Did Lusha live up to sales and marketing promises?

Yes

Did implementation of Lusha go as expected?

Yes

Would you buy Lusha again?

Yes

Fast implementation Intuitive to use Good support

Lusha Feature Ratings

Advanced search
7
Identification of new leads
8
List quality
9
List upload/download
8
Ideal customer targeting
8
Contact information
9
Company information
9
Industry information
8
Lead qualification process
8
Smart lists and recommendations
7
Salesforce integration
10
Company/business profiles
9
Alerts and reminders
7
Data hygiene
8
Automatic data refresh
7
Filters and segmentation
8
Sales email templates
6

Using Lusha

25 - SDR
ACCOUNT EXECUTIVE
REVOPS
2 - System Admin
Sales Ops
  • Lead Generation
  • Data quality
  • Targeting
  • Marketing analysis
  • ABM methodology
  • Forecasting
  • Conversation recording
  • Funnel insight

Evaluating Lusha and Competitors

  • Cloud Solutions
  • Integration with Other Systems
  • Ease of Use
Full integration with salesforce
Intuitive to use and implement
Would not change anything

Lusha Implementation

Change management was a minor issue with the implementation - Not much of affect
  • Licenses
  • Integration with Hubspot
  • Marketing analysis

Lusha Training

  • Online Training
  • In-Person Training
Issues solving
Fast responding

Configuring Lusha

Screen navigation showing the tool capabilities
Some - we have done small customizations to the interface
No - we have not done any custom code

Lusha Support

Good SLA's, local language support including online sessions
ProsCons
Quick Resolution
Knowledgeable team
Kept well informed
Immediate help available
Support cares about my success
Poor followup
Problems left unsolved
Escalation required
Need to explain problems multiple times
Slow Initial Response
Yes, they walked me step by step during the implementation

Using Lusha

Intuitive product
ProsCons
Like to use
Easy to use
Well integrated
Quick to learn
Feel confident using
Unnecessarily complex
Requires technical support
Inconsistent
Cumbersome
Lots to learn
  • Search data
  • Create a list
  • Load leads to crm
  • Reports
  • Compliance
  • Automatons

Integrating Lusha

  • Salesforce
Simple With leads,accounts,contacts
  • File import/export
  • API (e.g. SOAP or REST)
It has a fix list of integration
Ask for it or search online