TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Intuit Mailchimp

    Score8.4 out of 10
    N/AMailchimp is an email marketing and marketing automation platform. Beyond just tracking how campaigns perform, Mailchimp takes it a step further by analyzing data from over half a billion emails to show why campaigns perform, driving informed decisions.

    $0

    per month

    SAP Sales Cloud

    Score8.7 out of 10
    N/ASAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A
    Pricing
    Intuit MailchimpSAP Sales Cloud
    Editions & Modules
    Free
    $0
    Essentials
    starts at $13
    per month
    Standard
    starts at $20
    per month
    Premium
    starts at $350
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Intuit MailchimpSAP Sales Cloud
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Intuit MailchimpSAP Sales Cloud
    Considered Both Products
    Intuit
    No answer on this topic
    SAP
    Chose SAP Sales Cloud
    I think the main advantage SAP has is the pricing. Though the UI feels more rustic, it is a pretty powerful tool. So as long as someone in the team has enough knowledge on CRM automations, your team will be fine.
    Incentivized
    Key User Insights
    Would buy again
    88%
    Would buy again
    251 Answers
    91%
    Would buy again
    120 Answers
    Delivers good value for the price
    91%
    Delivers good value for the price
    244 Answers
    95%
    Delivers good value for the price
    111 Answers
    Happy with the feature set
    89%
    Happy with the feature set
    255 Answers
    96%
    Happy with the feature set
    127 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    215 Answers
    93%
    Lived up to sales and marketing promises
    98 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    247 Answers
    89%
    Implementation went as expected
    99 Answers
    Features
    Intuit MailchimpSAP Sales Cloud
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Intuit Mailchimp and SAP Sales Cloud
    Feature
    Intuit Mailchimp
    8.1
    585 Ratings
    5% above category average
    SAP Sales Cloud
    -
    Ratings
    WYSIWYG email editor8.1537 Ratings00 Ratings
    Dynamic content8.1519 Ratings00 Ratings
    Ability to test dynamic content8.2499 Ratings00 Ratings
    Landing pages8.3404 Ratings00 Ratings
    A/B testing7.7434 Ratings00 Ratings
    Mobile optimization7.9535 Ratings00 Ratings
    Email deliverability reporting8.8568 Ratings00 Ratings
    List management8.1564 Ratings00 Ratings
    Triggered drip sequences7.7385 Ratings00 Ratings
    Lead Management
    Comparison of Lead Management features of Intuit Mailchimp and SAP Sales Cloud
    Feature
    Intuit Mailchimp
    8.9
    75 Ratings
    13% above category average
    SAP Sales Cloud
    -
    Ratings
    Lead nurturing automation7.465 Ratings00 Ratings
    Lead scoring and grading10.01 Ratings00 Ratings
    Data quality management8.372 Ratings00 Ratings
    Automated sales alerts and tasks10.01 Ratings00 Ratings
    Campaign Management
    Comparison of Campaign Management features of Intuit Mailchimp and SAP Sales Cloud
    Feature
    Intuit Mailchimp
    7.9
    126 Ratings
    7% above category average
    SAP Sales Cloud
    -
    Ratings
    Calendaring7.448 Ratings00 Ratings
    Event/webinar marketing8.4112 Ratings00 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of Intuit Mailchimp and SAP Sales Cloud
    Feature
    Intuit Mailchimp
    8.2
    124 Ratings
    9% above category average
    SAP Sales Cloud
    -
    Ratings
    Social sharing and campaigns8.3116 Ratings00 Ratings
    Social profile integration8.1107 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Intuit Mailchimp and SAP Sales Cloud
    Feature
    Intuit Mailchimp
    8.3
    565 Ratings
    12% above category average
    SAP Sales Cloud
    -
    Ratings
    Dashboards8.6229 Ratings00 Ratings
    Standard reports8.6560 Ratings00 Ratings
    Custom reports7.9130 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Intuit Mailchimp and SAP Sales Cloud
    Feature
    Intuit Mailchimp
    7.9
    132 Ratings
    5% above category average
    SAP Sales Cloud
    -
    Ratings
    API7.9107 Ratings00 Ratings
    Role-based workflow & approvals8.470 Ratings00 Ratings
    Customizability5.62 Ratings00 Ratings
    Integration with Salesforce.com8.554 Ratings00 Ratings
    Integration with Microsoft Dynamics CRM8.647 Ratings00 Ratings
    Integration with SugarCRM8.12 Ratings00 Ratings
    Third-party software integrations7.9109 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Intuit Mailchimp and SAP Sales Cloud
    Feature
    Intuit Mailchimp
    -
    Ratings
    SAP Sales Cloud
    8.5
    153 Ratings
    8% above category average
    Customer data management / contact management00 Ratings8.3145 Ratings
    Workflow management00 Ratings8.8147 Ratings
    Territory management00 Ratings8.2131 Ratings
    Opportunity management00 Ratings9.0143 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings8.2137 Ratings
    Contract management00 Ratings7.9134 Ratings
    Quote & order management00 Ratings8.7134 Ratings
    Interaction tracking00 Ratings8.9138 Ratings
    Channel / partner relationship management00 Ratings8.5132 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Intuit Mailchimp and SAP Sales Cloud
    Feature
    Intuit Mailchimp
    -
    Ratings
    SAP Sales Cloud
    8.9
    131 Ratings
    14% above category average
    Case management00 Ratings8.8126 Ratings
    Call center management00 Ratings9.2115 Ratings
    Help desk management00 Ratings8.9116 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Intuit Mailchimp and SAP Sales Cloud
    Feature
    Intuit Mailchimp
    -
    Ratings
    SAP Sales Cloud
    8.1
    132 Ratings
    5% above category average
    Lead management00 Ratings8.1131 Ratings
    Email marketing00 Ratings8.1113 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Intuit Mailchimp and SAP Sales Cloud
    Feature
    Intuit Mailchimp
    -
    Ratings
    SAP Sales Cloud
    8.3
    144 Ratings
    8% above category average
    Task management00 Ratings8.4136 Ratings
    Billing and invoicing management00 Ratings8.4114 Ratings
    Reporting00 Ratings8.2132 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Intuit Mailchimp and SAP Sales Cloud
    Feature
    Intuit Mailchimp
    -
    Ratings
    SAP Sales Cloud
    8.4
    142 Ratings
    9% above category average
    Forecasting00 Ratings8.1132 Ratings
    Pipeline visualization00 Ratings9.0133 Ratings
    Customizable reports00 Ratings8.1137 Ratings
    Customization
    Comparison of Customization features of Intuit Mailchimp and SAP Sales Cloud
    Feature
    Intuit Mailchimp
    -
    Ratings
    SAP Sales Cloud
    8.2
    139 Ratings
    7% above category average
    Custom fields00 Ratings7.9139 Ratings
    Custom objects00 Ratings7.9132 Ratings
    Scripting environment00 Ratings8.6115 Ratings
    API for custom integration00 Ratings8.2124 Ratings
    Security
    Comparison of Security features of Intuit Mailchimp and SAP Sales Cloud
    Feature
    Intuit Mailchimp
    -
    Ratings
    SAP Sales Cloud
    9.2
    142 Ratings
    9% above category average
    Single sign-on capability00 Ratings9.3136 Ratings
    Role-based user permissions00 Ratings9.1136 Ratings
    Social CRM
    Comparison of Social CRM features of Intuit Mailchimp and SAP Sales Cloud
    Feature
    Intuit Mailchimp
    -
    Ratings
    SAP Sales Cloud
    9.1
    99 Ratings
    19% above category average
    Social data00 Ratings8.799 Ratings
    Social engagement00 Ratings9.495 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Intuit Mailchimp and SAP Sales Cloud
    Feature
    Intuit Mailchimp
    -
    Ratings
    SAP Sales Cloud
    8.5
    118 Ratings
    12% above category average
    Marketing automation00 Ratings8.3114 Ratings
    Compensation management00 Ratings8.794 Ratings
    Platform
    Comparison of Platform features of Intuit Mailchimp and SAP Sales Cloud
    Feature
    Intuit Mailchimp
    -
    Ratings
    SAP Sales Cloud
    8.2
    123 Ratings
    7% above category average
    Mobile access00 Ratings8.2123 Ratings
    Best Alternatives
    Intuit MailchimpSAP Sales Cloud
    Small Businesses
    Vbout
    Score9.9 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Bloomreach
    Score9.2 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Iterable
    Score8.2 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Intuit MailchimpSAP Sales Cloud
    Likelihood to Recommend
    8.7
    (608 ratings)
    8.5
    (164 ratings)
    Likelihood to Renew
    10.0
    (55 ratings)
    8.1
    (15 ratings)
    Usability
    8.5
    (477 ratings)
    7.0
    (10 ratings)
    Availability
    9.5
    (6 ratings)
    9.1
    (2 ratings)
    Performance
    8.9
    (7 ratings)
    9.1
    (2 ratings)
    Support Rating
    8.8
    (20 ratings)
    5.8
    (13 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (3 ratings)
    Implementation Rating
    7.4
    (22 ratings)
    7.6
    (4 ratings)
    Configurability
    10.0
    (2 ratings)
    9.1
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.1
    (1 ratings)
    Ease of integration
    8.0
    (4 ratings)
    9.1
    (1 ratings)
    Product Scalability
    9.5
    (6 ratings)
    8.6
    (124 ratings)
    Professional Services
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    10.0
    (2 ratings)
    8.2
    (1 ratings)
    Vendor pre-sale
    10.0
    (2 ratings)
    9.1
    (1 ratings)
    User Testimonials
    Intuit MailchimpSAP Sales Cloud
    Likelihood to Recommend
    Intuit
    Mailchimp is fairly easy to onboard, even for those who would consider themselves less technologically inclined. It can be as simple as plug-and-play for simpler campaigns or scale up as needed. It also makes it easy to build, send out for internal review and feedback, and track all the needed changes.
    Incentivized
    Read full review
    SAP
    SAP Sales Cloud is highly suited for manufacturing and distribution enterprises and especially for people and companies who are already into SAP architecture. It is also great for industries which are consumer-packaged goods oriented, and it is highly structured for B2B sales which has predictive pipelines. I would say it is less suited for hyper growth or newer startups, especially people who are not familiar with the SAP ERP. It is multi-dimensional and has complex matrix structures, so it is a bit difficult to learn, and it might be daunting for new people.
    Incentivized
    Read full review
    Pros
    Intuit
    • Mailchimp allows you to manage your mailing list really well. You can subscribe people, unsubscribe people manage the mailing list directly into segments, and what not.
    • Mailchimp has features where you can create campaigns based on your mailing lists and send out newsletters to your subscribers based on a multitude of parameters that you can setup. Such as send email daily, weekly, monthly and they also have event based mails that you can send out.
    • Mailchimp also has a feature where you can design your emails. The look and aesthetics are very important when sending emails to your subscribers and all those needs are addressed here.
    Incentivized
    Read full review
    SAP
    • I love its ability to automate the entire sales process for us.
    • Another thing I love is how it combines data from different touchpoints to provide a 360-degree view of the customer.
    • What I like best about SAP Sales Cloud is the real-time analytics it provides for my organization.
    Incentivized
    Read full review
    Cons
    Intuit
    • The pricing tiers do scale quickly so if you have a free newsletter it may get expensive
    • The pricing is based on total emails so if you have users who you only email rarely it might not make sense to use Intuit Mailchimp
    • Customer support can be a bit lacking at times and their docs aren't always the best
    Read full review
    SAP
    • One area of concern is the many data silos that are present within SAP sales cloud
    • While creating filters for accessing sales lead reports, the accuracy is missing sometimes.
    • The product is quite vast and a lot more learning material and knowledge base documents are required.
    Read full review
    Likelihood to Renew
    Intuit
    We've had Mailchimp for about ten years, I want to say. I started with the company about four years ago, and I don't see us ever diverting to another source. It's easy for us to use, and we have all our clients already built into the database. I imagine we'll use them for as long as we have the company.
    Incentivized
    Read full review
    SAP
    SAP sales enables organizations to manage their sales activities, such as inquiries, quotations, orders, deliveries, billing, and payments. Also integrates with other SAP modules, such as finance, logistics, and marketing, to provide a comprehensive solution for managing the entire sales cycle. thats makes SAP a good choice
    Incentivized
    Read full review
    Usability
    Intuit
    It is easy, but some things you need to learn from their resources. Mailchimp is one of the most popular email marketing platforms because it combines email marketing, automation, audience management, and analytics into a single tool that's easy to use and scale. Simple solutions and drag-and-drop edits make it easy.
    Incentivized
    Read full review
    SAP
    In short, SAP CRM is a complete service that will help improve marketing strategy and productivity. It covers various topics, from big data analytics to resource management and housing sales data. SAP CRM has a long list of features and can do them all.
    Incentivized
    Read full review
    Reliability and Availability
    Intuit
    I have, in the 4+ years that I've used Mailchimp, never seen an issue that restricted the use of their software/tools. I don't know of a single time when they're system crashed or went down. I could be wrong, but I honestly haven't experienced any issues with outages, errors or unplanned downtime
    Incentivized
    Read full review
    SAP
    Product was mostly available. A couple accessibility issues did exist when sending API calls, and there was either no response, or a delayed response.
    Read full review
    Performance
    Intuit
    I haven't noticed any slow speeds from Mailchimp or their tools. I think the landing pages load quickly and look nice. The email reports and editing operates smoothly and doesn't take time to load. Additionally, when I use Mailchimp in conjunction with Zapier + Hubspot I don't notice any drag between any of these tools
    Incentivized
    Read full review
    SAP
    No answers on this topic
    Support Rating
    Intuit
    Website tools were easy to use and understand so a novice can easily meet or exceed their client's expectations! Loved that we were able to totally customize so that the e-mail we created conveyed our client's overall messaging consistent with their branding! Client love that we can provide turnkey services to support their sales and marketing teams!
    Incentivized
    Read full review
    SAP
    SAP's customer service is quick and efficient, with a response time of fewer than some minutes. In either case, you'll get instant help from the vendor or online forums. In addition, the vendor provides excellent global support for this tool. Like Salesforce, SugarCRM, etc., it's probably fine as a standalone CRM option.
    Read full review
    Online Training
    Intuit
    No answers on this topic
    SAP
    Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.
    Read full review
    Implementation Rating
    Intuit
    It's pretty easy to get up and running! There's a slight learning curve on a few things, but once you find where everything is located, you can import your list and send your first email. It really makes our clients feel great to see how quickly they can get that first email out.
    Incentivized
    Read full review
    SAP
    I would rate the implementation a 7. While the process overall was successful, there were challenges related to data migration, integration with other systems, and initial user adoption. However, the support from SAP during the implementation phase was helpful, and we were able to resolve the major issues as the process progressed.
    Incentivized
    Read full review
    Alternatives Considered
    Intuit
    I used Intuit Mailchimp, and I would say other software I used is equally good and competes with Intuit Mailchimp. Well, Intuit Mailchimp's reporting is better, and ActiveCampaign has more affordable pricing, so in the end, it all comes to what you need. What we needed was available in cheaper price in other software as well. But I would definitely say Intuit Mailchimp has its own advantages too.
    Incentivized
    Read full review
    SAP
    These other products are not fully focused on sales. Of course you can create a workflow for your employees but they have too much info that youll probably won't end Up using. Also their AI assistance is not that accurate when you need some advice or personalized Insights. That's why we swapped to another software that was focused on the sales funnel.
    Incentivized
    Read full review
    Scalability
    Intuit
    Mailchimp over the years I've used it has grown in leaps and bounds. They have added so many additional features than were previously available. They are truly an all-in-one marketing platform now. If you're a small operation and just want to add email to your marketing efforts, they're there for you. If you're a larger operation and want to start sending postcard advertisements, they can do that. If you'd good with that and want to kick up your marketing by going social, you can do that on their platform. They are truly able to be as small as you need, but also get quite large in whatever it is you'd like to do through their system.
    Incentivized
    Read full review
    SAP
    1. It much needed to the end-user like sales person and marketing team to read the real time analysis for better decision making and deal closing. 2. Cost calculation and tracking becomes easier on go. 3. HR department, sales and marketing teams are getting insights for further improvement of the process of sales and conversion rate. 4. Easier to know customer behavior and taste.
    Incentivized
    Read full review
    Return on Investment
    Intuit
    • One of my retail web store clients was sending out email specials and notices about once a month. After clicking the send button, we would watch Google Analytics and the current site users would light up immediately. Often, the current site visitors would pop up to 20, 30 or more after the email was sent. On a normal day, seeing 1 or 2 online users would be OK.
    • Pretty much in all cases, we could see an uptick in positive activity after sending out a Intuit Mailchimp email to a list.
    Incentivized
    Read full review
    SAP
    • Integration with additional sales tools, such as LinkedIn Sales Navigator, greatly improves the speed and efficiency of our entire process.
    • Standard templates facilitate easy and efficient lead interaction.
    • The time is reduced and representative job productivity increases when SAP Sales Cloud is used.
    Incentivized
    Read full review
    ScreenShots

    Intuit Mailchimp Screenshots

    Screenshot of Mailchimp's advanced analytics and reporting tools. These are used to monitor trends, track performance, and get actionable insights that help users to create better campaigns and drive customer engagement.Screenshot of Mailchimp's precise audience segmentation. Its AI simplifies the workflow by generating complex customer segments for highly personalized campaigns.Screenshot of omnichannel marketing. Campaigns can be built across multiple channels, and then managed from one convenient place.Screenshot of marketing automations with the Customer Journey Builder. This is used to reach the right people with the right message at exactly the right time, which helps to drive more repeat business, increase customer retention, and see more orders.Screenshot of Mailchimp's SMS marketing. SMS can be integrated into email, automations, and social campaigns.Screenshot of Mailchimp's AI, used to deliver relevant content faster. It can generate professionally written, on-brand marketing emails with the press of a button. The user only needs to review, edit, and send.

    SAP Sales Cloud Screenshots

    Screenshot of the SAP Sales Cloud dashboard, where users can can automate critical selling processes and give sellers AI-based recommendations. The dashboard features:
Cloud deployment
A unified view of customers
An optimised mobile selling experience
AI-driven insights, recommendations, and analytics
Embedded generative AI highlights and summarization