Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Mailjet
Score 8.5 out of 10
N/A
Mailjet is an email solution designed for both marketers and developers. Mailjet allows them to create, send, and track marketing and transactional emails via a user interface or APIs. EMAIL MARKETING Mailjet’s user interface is available in 5 languages (English, French, German, Spanish, and Italian) and enables marketing teams to create, test, and send emails. Its drag & drop email builder helps users create responsive emails. The user management…
$17
per month
OpenText Core Email Threat Protection
Score 6.6 out of 10
N/A
OpenText Core Email Threat Protection defends inbound, outbound, and internal email from phishing, ransomware, and email compromise. The solution combines capabilities of the former Webroot Email Security Powered by Zix (formerly Zix Email Threat Protection) and AppRiver.N/A
Twilio SendGrid
Score 6.8 out of 10
N/A
Twilio SendGrid Marketing Campaigns provides users with segmentation, campaign editing, and deliverability. According to the vendor, Twilio SendGrid Marketing Campaigns is trusted by over 80,000 customers globally, including Airbnb, Spotify and Uber. Twilio SendGrid Marketing Campaigns aims to help users by providing: MORE EFFICIENT EMAIL BUILDING The campaign building process is free from frustrating, rigid step-by-step wizards that slow users down. The vendor says…
$15
per month
Pricing
MailjetOpenText Core Email Threat ProtectionTwilio SendGrid
Editions & Modules
Essential
$17
per month
Premium
$27
per month
Free
Free
Enterprise
Custom Pricing
No answers on this topic
Basic
$15
per month
Advanced
$60
per month
Free
Free
Offerings
Pricing Offerings
MailjetOpenText Core Email Threat ProtectionTwilio SendGrid
Free Trial
YesYesNo
Free/Freemium Version
YesNoNo
Premium Consulting/Integration Services
YesNoNo
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional DetailsThe Essentials plan contains Mailjet’s core feature. Premium includes advanced features to leverage email strategy. A discount is available for annual billing.
More Pricing Information
Community Pulse
MailjetOpenText Core Email Threat ProtectionTwilio SendGrid
Considered Multiple Products
Mailjet
Chose Mailjet
Mailjet is just pretty straightforward there is no more "rocket science" needed to create/design templates for general marketing campaigns or for automation campaigns. For general campaigns, it can be compared with Mailchimp or Active, and yes maybe in my particular opinion Acti…
OpenText Core Email Threat Protection

No answer on this topic

Twilio SendGrid
Chose Twilio SendGrid
Brevo was cheaper and doesn't support the spam testing but in my experience their support was much , much better.
Chose Twilio SendGrid
Originally our engineering team selected SendGrid because it was a well-known brand and highly regarded as the leader in email deliverability services. My executive team at the time was familiar with the brand as well, and had worked with key stakeholders at SendGrid prior to …
Chose Twilio SendGrid
If I consider the the easiness in functionality of Email Editor in SendGrid Marketing Email software, it matches my expectations. I don't need to train my colleagues for the usage of this software. In my absence also anyone can create email campaigns and send it very easily. So …
Chose Twilio SendGrid
I started using this application only because of its accuracy in newsletters. Once I started using this application for my product promotions I got very positive results. After couple of successful promotional email campaigns I realized a significant increase in transactional …
Features
MailjetOpenText Core Email Threat ProtectionTwilio SendGrid
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
Mailjet
8.3
15 Ratings
4% above category average
OpenText Core Email Threat Protection
-
Ratings
Twilio SendGrid
7.0
50 Ratings
13% below category average
WYSIWYG email editor10.013 Ratings00 Ratings8.737 Ratings
Dynamic content6.010 Ratings00 Ratings6.940 Ratings
A/B testing5.08 Ratings00 Ratings8.830 Ratings
Mobile optimization10.014 Ratings00 Ratings8.438 Ratings
Email deliverability reporting10.015 Ratings00 Ratings6.050 Ratings
List management9.015 Ratings00 Ratings5.744 Ratings
Ability to test dynamic content00 Ratings00 Ratings5.138 Ratings
Landing pages00 Ratings00 Ratings8.024 Ratings
Triggered drip sequences00 Ratings00 Ratings5.624 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Mailjet
10.0
14 Ratings
26% above category average
OpenText Core Email Threat Protection
-
Ratings
Twilio SendGrid
6.7
50 Ratings
14% below category average
Dashboards10.014 Ratings00 Ratings5.748 Ratings
Standard reports10.014 Ratings00 Ratings6.248 Ratings
Custom reports00 Ratings00 Ratings8.131 Ratings
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
Mailjet
-
Ratings
OpenText Core Email Threat Protection
7.8
9 Ratings
7% below category average
Twilio SendGrid
-
Ratings
Anti-malware00 Ratings10.07 Ratings00 Ratings
Customizability00 Ratings5.48 Ratings00 Ratings
Data Loss Protection00 Ratings9.05 Ratings00 Ratings
Threat Detection00 Ratings7.49 Ratings00 Ratings
Sandboxing00 Ratings7.06 Ratings00 Ratings
End-to-End Encryption00 Ratings10.09 Ratings00 Ratings
Management Tools00 Ratings5.79 Ratings00 Ratings
Pre-Send Testing
Comparison of Pre-Send Testing features of Product A and Product B
Mailjet
-
Ratings
OpenText Core Email Threat Protection
-
Ratings
Twilio SendGrid
8.1
12 Ratings
0% above category average
URL Validation00 Ratings00 Ratings7.611 Ratings
Link Tracking00 Ratings00 Ratings7.712 Ratings
Image Validation00 Ratings00 Ratings8.49 Ratings
Inbox Display00 Ratings00 Ratings7.811 Ratings
Email Accessibility Tools00 Ratings00 Ratings8.612 Ratings
Spelling and Grammar Check00 Ratings00 Ratings8.19 Ratings
Spam Testing00 Ratings00 Ratings8.111 Ratings
Email Previews00 Ratings00 Ratings8.912 Ratings
Best Alternatives
MailjetOpenText Core Email Threat ProtectionTwilio SendGrid
Small Businesses
Vbout
Vbout
Score 9.9 out of 10
Zoho Mail
Zoho Mail
Score 9.4 out of 10
Vbout
Vbout
Score 9.9 out of 10
Medium-sized Companies
VerticalResponse
VerticalResponse
Score 10.0 out of 10
Avanan
Avanan
Score 9.8 out of 10
VerticalResponse
VerticalResponse
Score 10.0 out of 10
Enterprises
Emma by Marigold
Emma by Marigold
Score 9.3 out of 10
Avanan
Avanan
Score 9.8 out of 10
Emma by Marigold
Emma by Marigold
Score 9.3 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
MailjetOpenText Core Email Threat ProtectionTwilio SendGrid
Likelihood to Recommend
9.0
(15 ratings)
6.6
(60 ratings)
5.8
(61 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(2 ratings)
7.0
(1 ratings)
Usability
-
(0 ratings)
7.0
(29 ratings)
5.9
(8 ratings)
Support Rating
-
(0 ratings)
8.3
(27 ratings)
3.0
(9 ratings)
User Testimonials
MailjetOpenText Core Email Threat ProtectionTwilio SendGrid
Likelihood to Recommend
Sinch (formerly CLX Communications)
I raised a ticket. It’s been four days and they won’t reply. So I raised another ticket asking why they are not replying. The issue was quite urgent. Then in a very short time, I saw the ticket was closed. So they have time to close my ticket, but they don’t have time or they don’t want to reply to a ticket. Very interesting.

Their attitude of doing nothing is the worst and the rudest I’ve ever seen in my years of working with several email service companies. And I see that they blame this on the pandemic. But many other good companies, they are not doing this. Your problem is your problem, don’t try to blame someone else.

So, please DO NOT buy it, consider others.
Read full review
OpenText
I think that Webroot Email Security is good for small-medium sized businesses who are on a budget for email security. They actually have a great encryption system for outbound email, and so if you bundle those together then it puts everything in the same pane of glass and that is nice. Over the last few years this company was purchased by OpenText, and I have seen some improvements because of that, but this product is not innovating like other emails solutions based on new threats that are emerging. I would say if you have a relatively low volume of inbound email, then this solution would suffice.
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Twilio
If you're prepared to build out your whole staff UX, audience creation, email production, and analytics on your own using API, this tool may have that flexibility. If you require a sturdy drag and drop production tool, this tool has it but at the expense of a lot of other critical functionality. Out of the box analytics/reporting, is extremely limited. Complex queries, even something like pulling those who haven't engaged in email within a certain time period, is clunky. If you require any support at all, this is not the tool for you. I'm a deliverability consultant and have used many of the top email marketing tools and SendGrid has been extremely difficult for my team. I do not recommend it. Shiny and bright during sales, pretty disappointing thereafter.
Read full review
Pros
Sinch (formerly CLX Communications)
  • Mailjet is good at "links", it's really easy to link your content and photos to outside links.
  • Mailjet is good at getting emails out in a timely fashion.
  • Mailjet is really cost-effective compared to their competitors for what all you get.
Read full review
OpenText
  • Makes it easy for those receiving emails to create an account and retrieve the email.
  • Peace of mind knowing emails are secure, and can be tracked.
  • Monitoring inbound email threats is easy.
  • Support has been very quick resolving or explaining support tickets I've created.
Read full review
Twilio
  • Managing email lists / audiences is easy with features like groups and segments.
  • They provide pre-built email templates that are very easy to modify. It is also super easy to create new email templates with their drag-and-drop email builder.
  • Provides clear / easy-to-read analytics of email campaigns.
  • I can easily import large email contact lists all at once or add a user manually one-at-a-time, when needed.
Read full review
Cons
Sinch (formerly CLX Communications)
  • Customer service is not excellent.
  • My email list's integrity was in question. They repeatedly turned off our service questioning my results.
  • Multiple times I went to use the service in need of sending out an email and our service was not working.
Read full review
OpenText
  • The admin interface seems a bit shabby. It's time for a refresher course.
  • Being able to modify our own security word without having to contact Zix.
  • Users may not enjoy needing to log in to access messages through the secure site.
Read full review
Twilio
  • Not necessarily their Email API but their email in general - they are currently in beta for automated email sequences but are still bare bones. Much more work is needed before it can be used mainstream and be able to convert everything to SendGrid.
  • Helping with warming up our dedicated IP for the best-sending score.
  • We seem to hit the promotions folder a decent amount (maybe the IP problem above) and even a lot of their emails hit my spam or promotions folder (whether they be transactional or marketing) which isn't a great sign when trusting an ESP.
  • Transactional email sequences would be a huge plus.
  • Now that Twilio owns SenGrid, having an integrated platform where you could see all our transactional emails together.
  • Better reporting and split reporting between transactional and marketing emails.
Read full review
Likelihood to Renew
Sinch (formerly CLX Communications)
No answers on this topic
OpenText
It did delivers exactly what is needed, what was promised, is cost effective, and is incredibly easy to use and manage.
Read full review
Twilio
No answers on this topic
Usability
Sinch (formerly CLX Communications)
No answers on this topic
OpenText
It is much simpler to configure and operate in comparison to other anti-spam applications. Zix's customer usage is comparable to that of other spam filters on the market; but, in terms of convenience of use, Zix comes out on top. Daily delivery of logs is provided, and the user is not required to sign in order for an email to be sent.
Read full review
Twilio
It is usable but needs improvement in overall user experience and ease of use. A new joinee/anyone new to the tool would need more tarining currently before he can use the platform seamlessly. The set-up to value realization time for Twilio SendGrid customers is generally high because of this concern.
Read full review
Support Rating
Sinch (formerly CLX Communications)
No answers on this topic
OpenText
AppRiver's support from our perspective replaces the Microsoft365 Support we typically would have to receive from Microsoft by ticket. Instead, AppRiver supports us by phone, live chat, or email. Being able to get a hold of someone quickly makes a huge difference, especially when an issue is urgent and we can't wait hours or days for a response from Microsoft.
Read full review
Twilio
Twilio SendGrid Email API is everything we want it to be, and we have no reason to look for any other solution. Features and pricing match exactly what we need. As developers for SaaS products, Twilio SendGrid Email API provides a great service. I hope that they stay this way and don't inflate the service with too many marketing oriented features, because there are other tools for that and Twilio SendGrid Email API is a API for sending email first and foremost.
Read full review
Alternatives Considered
Sinch (formerly CLX Communications)
Mailjet was much easier to set up, and much more affordable for us than other solutions we evaluated, such as SendGrid. SendGrid may be better suited for organizations with larger volumes or more technical staff, but for us, Mailjet was a superior solution at this time. We also looked at other competitors, but Mailjet impressed us the most with their ease of use and excellent customer support.
Read full review
OpenText
Cost is competitive, but factoring in Office licensing really made sense for my organization. Cost is lower for more features - I was able to move to Zix and get the top of the line package, moving from a mid-tier product at a competitor. Workflows and process have improved, and the filter is more accurate than our previous filter
Read full review
Twilio
Sendgrid has a lot of features that other providers have and a few more - like the dynamic template builder, which AWS SES doesn't have. We choose the provider based on the scenario of use and the provider we're using. If we're going to be making regular changes to a template, then we'd go with Sendgrid, as the changes will be easier to make and don't necessarily require developer intervention.
Read full review
Return on Investment
Sinch (formerly CLX Communications)
  • Changing from active campaign to Mailjet decreased our mail spend by more than 50% in savings.
  • Been able to send so many emails for different campaigns increases our retention with active users who became engaged users. In our case, it is important to be in constant communication with customers.
  • Mailjet needs to be complemented with other tools, such as Zapier, in order to create better implementations. It might cost you for additional software but it is still cheaper than solutions that charge you by the number of users.
Read full review
OpenText
  • Protecting patient information
  • Users have to complete an account setup in order to view the encrypted email in a portal. Other platforms just let you open the email without having to setup an account.
  • Pretty easy to use if you don't make many customizations to it.
Read full review
Twilio
  • As it was cheaper than the transactional service we previously used, it saved costs.
  • The API was relatively easy to work with so it helped us ship the service and test it quickly.
  • We still use the transactional email service, even though we recognize its limits as it meets our immediate needs.
Read full review
ScreenShots

Mailjet Screenshots

Screenshot of Passport, which is Mailjet’s email editor used to create responsive emails and collaborate in real-time with other users inside the builder.Screenshot of the real-time collaboration tool.Screenshot of the statistics dashboard used to track campaign performance.Screenshot of an example of emails sent via SMTP relay or Send API.Screenshot of the drag-and-drop email automations builder