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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    MantisBT

    Score9.3 out of 10
    N/AN/A

    $4.95

    per month

    Mixpanel

    Score8.3 out of 10
    N/AMixpanel helps companies measure what matters, make decisions fast, and build better products through data. With self-serve product analytics solution, teams can analyze how and why people engage, convert, and retain—in real-time, across devices—to improve their user experience. Mixpanel serves over 26,000 companies from different industries around the world, including Expedia, Uber, Ancestry, DocuSign, and Lemonade. Headquartered in San Francisco, Mixpanel has offices in New York,…

    $0

    per month

    New Relic

    Score8.1 out of 10
    N/ANew Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.

    $0

    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks

    Pricing
    MantisBTMixpanelNew Relic
    Editions & Modules
    Basic
    $4.95
    per month
    Free
    $0
    per month
    Growth
    $17
    per month
    Enterprise
    Contact sales
    Free (Forever)
    $0
    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
    Telemetry Data Platform
    $0.25
    per month per extra GB data ingest (after first free 100GB per month)
    Incident Intelligence
    $0.50
    per month per event (after first 1000 free events per month)
    Standard
    $99
    per month per full user (after first free full user - unlimited free basic users)
    Pro
    Contact sales team
    Enterprise
    Contact sales team
    Offerings
    Pricing Offerings
    MantisBTMixpanelNew Relic
    Free Trial
    YesNoNo
    Free/Freemium Version
    NoYesYes
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional DetailsMixpanel uses MTU (Monthly Tracked User) pricing, which is designed to scale with your company. MTUs are roughly equivalent to the number of unique visitors on your product and each user is counted once per month, even if they use multiple devices. If Events based pricing makes more sense for your business, reach out to us and we can work with you!
    More Pricing Information
    Community Pulse
    MantisBTMixpanelNew Relic
    Considered Multiple Products
    MantisBT
    No answer on this topic
    Mixpanel
    Chose Mixpanel
    Mixpanel has been my favorite tool I've used thus far because of how simple it is to use. While Google Analytics is quick to setup also, Mixpanel provides a lot more functionality. The reporting and visualization capabilities that are provided out-of-the-box make it a good tool …
    Incentivized
    New Relic
    Chose New Relic
    New relic let's us have transportation over the entire network infrastructure, which is a very important feature which makes new relic stand out. It provides an extensive monitoring experience, wherein we can compare multiple applications unlike the other tools.
    Incentivized
    Chose New Relic
    New Relic is very good at monitoring and alerting. I prefer Splunk or Kibana for logging. Datadog is good at aggregating stats and triggering alerts. New Relic provides the best monitoring solution out-of-the-box, minimal setup and configuration is needed to start immediately …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    86%
    Would buy again
    12 Answers
    91%
    Would buy again
    71 Answers
    Delivers good value for the price
    No answers on this topic
    91%
    Delivers good value for the price
    10 Answers
    94%
    Delivers good value for the price
    64 Answers
    Happy with the feature set
    No answers on this topic
    93%
    Happy with the feature set
    13 Answers
    97%
    Happy with the feature set
    76 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    88%
    Lived up to sales and marketing promises
    7 Answers
    95%
    Lived up to sales and marketing promises
    55 Answers
    Implementation went as expected
    No answers on this topic
    90%
    Implementation went as expected
    9 Answers
    96%
    Implementation went as expected
    68 Answers
    Best Alternatives
    MantisBTMixpanelNew Relic
    Small Businesses
    Sentry
    Score8.8 out of 10
    PostHog
    Score8.3 out of 10
    Amazon CloudWatch
    Score7.6 out of 10
    Medium-sized Companies
    Sentry
    Score8.8 out of 10
    Heap
    Score8.1 out of 10
    LogicMonitor
    Score8.9 out of 10
    Enterprises
    No answers on this topic
    Gainsight PX
    Score7.6 out of 10
    ManageEngine Site24x7
    Score10 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    MantisBTMixpanelNew Relic
    Likelihood to Recommend
    -
    (0 ratings)
    9.0
    (50 ratings)
    7.3
    (148 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (13 ratings)
    8.8
    (16 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (2 ratings)
    6.7
    (14 ratings)
    Availability
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (2 ratings)
    Performance
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    1.0
    (8 ratings)
    9.0
    (7 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.9
    (3 ratings)
    8.0
    (9 ratings)
    Configurability
    -
    (0 ratings)
    -
    (0 ratings)
    7.3
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    -
    (0 ratings)
    9.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    -
    (0 ratings)
    8.2
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    -
    (0 ratings)
    8.2
    (2 ratings)
    User Testimonials
    MantisBTMixpanelNew Relic
    Likelihood to Recommend
    MantisBT
    No answers on this topic
    Mixpanel
    As a worker in the sales area, I see closely how complex it can be to evaluate the commercial funnel and Mixpanel has been an indispensable guide to prioritize above all what customers expect to receive from our company, and thus be able to determine the main service we offer. Without a doubt, Mixpanel has special functions to be the one that guides the route and marks the objectives much more clearly.
    Incentivized
    Read full review
    New Relic
    New Relic its an excellent tool for monitoring services used on the SAAS universe, like web servers, relational and nosql dbms, reverse proxies, text databases, etc. Its also a powerful tool to monitor resource usage on said servers. However, its not well fitted to monitor custom services - if you need to generate alerts based on logs or database information, for example
    Incentivized
    Read full review
    Pros
    MantisBT
    No answers on this topic
    Mixpanel
    • Mixpanel is a daily use application for everyone in my organization; it helps us have a better flow of information and interaction between work teams.
    • The user interface of this platform is simple and has a wide variety of functions and resources to help us work in the most organized way, have better team coordination, and keep efficiency high.
    • I love that it is so easy to program our calendar to our liking, so we can prioritize our activities and know what is pending, and the best thing is that I can update the calendar if necessary.
    • The chat function is great to improve the interaction between colleagues and share work schedules and any information with third parties.
    Incentivized
    Read full review
    New Relic
    • It gives us insights of applications, infrastructure, clouds very well.
    • The alerting system in New Relic helps us to easily identify the root cause which reduces the MTTR.
    • It has new features related to AI which helps to troubleshoot any problem in a very short time it gives future predictions also.
    Incentivized
    Read full review
    Cons
    MantisBT
    No answers on this topic
    Mixpanel
    • Mixpanel requires an explicit setting of events from your app. This means you need to be very thoughtful in the design of your events because missing one means you aren't collecting any data from it. Inserting it into the process later on then brings challenges in tracking when certain events came online.
    • A tool like Mixpanel comes packed with features that sometimes are harder to discover. It's very easy to get sucked into one part of its toolset and not be aware of other tools which may be very useful.
    Incentivized
    Read full review
    New Relic
    • And while powerful, building tailored dashboards with organ-specific metrics (such as energy load variance across regions) can be difficult to navigate. The UI isn't as drag-and-drop easy, and query-based widgets typically involve some trial and error for non-devs.
    • Alerts may be hypersensitive or over general. I We often get a spam of non-critical alerts while doing load testing, all overhauling to me alone and making it difficult to identify actual issues especially in energy systems where spikes are very common.
    • With our expanding fleet of Iot devices, the per-host pricing model is becoming expensive, quickly. More detailed billing based on microservices, or that works at sensor level, would make it more adaptable for energy platforms.
    Incentivized
    Read full review
    Likelihood to Renew
    MantisBT
    No answers on this topic
    Mixpanel
    It's not an all encompassing solution like Google Analytics tries to be, but MixPanel offers much easier to use and understandable data insights. That's valuable when juggling many responsibilities as startup life demands, so a renewal would be easily justified.
    Read full review
    New Relic
    The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
    Incentivized
    Read full review
    Usability
    MantisBT
    No answers on this topic
    Mixpanel
    Relativity easy to use. Once you get the hang of it, very easy to create dashboards for different use cases. I split my dashboards between customers or use cases
    Incentivized
    Read full review
    New Relic
    I have given this much rating as I am used New Relic in different sectors and for different use cases like its K8s monitoring, infra monitoring, full stack monitoring as compare to other tools New Relic gives data in a formatted and connected way, and also it is giving us value for money. It also launches new features day by day which helps users to track the issue very quickly. It also supports OTel integrations which is the latest trend of observability tools. thats why I had given this much rating to New Relic.
    Incentivized
    Read full review
    Reliability and Availability
    MantisBT
    No answers on this topic
    Mixpanel
    No answers on this topic
    New Relic
    Never observed an outage
    Incentivized
    Read full review
    Performance
    MantisBT
    No answers on this topic
    Mixpanel
    No answers on this topic
    New Relic
    there are times where browser cache will cause issues that require you to clear your browser before continuing.
    Incentivized
    Read full review
    Support Rating
    MantisBT
    No answers on this topic
    Mixpanel
    We have only ever had to use their support once, when we were setting up the account, but their responses were prompt and the solutions were well documented. The people who solved our issues were helpful, even to non-tech people.
    Incentivized
    Read full review
    New Relic
    The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
    Incentivized
    Read full review
    Online Training
    MantisBT
    No answers on this topic
    Mixpanel
    Mixpanel has a great resource about their product, with videos on how to use it and real world examples from other companies on how they integrate Mixpanel into their business processes.
    Read full review
    New Relic
    No answers on this topic
    Implementation Rating
    MantisBT
    No answers on this topic
    Mixpanel
    Again, somewhat annoying to be charged based on data points when many other analytics providers have one flat fee. Implementation was good, but I might have tracked a few more detailed points if I had the option.
    Read full review
    New Relic
    It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
    Read full review
    Alternatives Considered
    MantisBT
    No answers on this topic
    Mixpanel
    • There was not really any other competitors for this specific use case that had a chance
    • We used Google Analytics for some things but obviously, GA is anonymous data so not useful for product teams with users
    • Other solutions out there seemed to be too expensive and this was the most recommended
    • Heap seemed to be the best OTHER option but didn't take the time to evaluate
    Incentivized
    Read full review
    New Relic
    Data Dog has solutions that look more attractive, but not at their price point. We have also tried to build a solution straight from the Cloud, where our business is built, but some things are too hard to replicate. This shows that New Relic is useful and helps our efficiency.
    Incentivized
    Read full review
    Scalability
    MantisBT
    No answers on this topic
    Mixpanel
    No answers on this topic
    New Relic
    Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
    Incentivized
    Read full review
    Return on Investment
    MantisBT
    No answers on this topic
    Mixpanel
    • We've been able to increase the funnel conversions of one of our new product funnels from a 1% conversion rate to a 5% conversion rate.
    • We've been able to increase the CTR on another of our main product pages from ~3% to ~10% (so far)
    • We've been able to segment out how users from different traffic sources behave, allowing us to eliminate thousands of dollars of wasteful spending on advertising campaigns that weren't working.
    Incentivized
    Read full review
    New Relic
    • We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
    • We were able to identify our slowest database queries and optimize them for quicker response times.
    Incentivized
    Read full review
    ScreenShots

    Mixpanel Screenshots

    Screenshot of Mixpanel's Insights report enables you to see how often users perform meaningful actions, monitor growth of key user cohorts, like power users, and slice and dice trends by any attribute.Screenshot of Mixpanel's powerful Flows report enables you to identify top user paths to see where people get stuck, and discover actions users take before, after, or between key events.Screenshot of Mixpanel's Retention report helps you understand how often users return and visualize feature stickiness. You can also slice and dice retention data to identify user groups that retain best and to find out what causes churn.