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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Meltwater

    Score7.6 out of 10
    N/AMeltwater Media Intelligence platform is a set of public relations software tools for media monitoring, social media monitoring, and collecting brand insights. The four areas of functionality are Monitor, Analyze, Distribute, and Engage. (Note that this product combines features from the vendor Meltwater's former Buzz, Press, and News products.)N/A

    Quickbase

    Score8.7 out of 10
    N/AQuickbase helps users tackle any project, no matter how complex. Quickbase helps customers see, connect and control complex projects. Whether it’s raising a skyscraper or coordinating vaccine rollouts, the no-code software platform allows business users to custom fit solutions to the way they work – using information from across the systems they already have.

    $700

    per month

    Pricing
    MeltwaterQuickbase
    Editions & Modules
    No answers on this topic
    Enterprise
    Full Customizable
    per month/billed annually
    Business
    Starting at $2,200
    per month
    Team
    Started at $700
    per month
    Offerings
    Pricing Offerings
    MeltwaterQuickbase
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Quickbase offers three key plans, with feature distinction, simple and consistent entitlements, and a flexible licensing model, giving users the option of either user based or usage based licensing across all 3 plans.
    More Pricing Information
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    MeltwaterQuickbase
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    User Ratings
    MeltwaterQuickbase
    Likelihood to Recommend
    7.2
    (73 ratings)
    7.5
    (521 ratings)
    Likelihood to Renew
    10.0
    (10 ratings)
    9.9
    (54 ratings)
    Usability
    5.6
    (5 ratings)
    8.4
    (40 ratings)
    Availability
    10.0
    (1 ratings)
    9.0
    (16 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (15 ratings)
    Support Rating
    10.0
    (29 ratings)
    7.4
    (44 ratings)
    In-Person Training
    8.0
    (1 ratings)
    9.9
    (4 ratings)
    Online Training
    8.0
    (1 ratings)
    10.0
    (5 ratings)
    Implementation Rating
    6.1
    (2 ratings)
    9.8
    (22 ratings)
    Configurability
    -
    (0 ratings)
    9.0
    (10 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    8.4
    (10 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (15 ratings)
    Professional Services
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor post-sale
    1.0
    (1 ratings)
    9.0
    (10 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    9.0
    (10 ratings)
    User Testimonials
    MeltwaterQuickbase
    Likelihood to Recommend
    Meltwater
    Meltwater is well-suited for agencies that have an engagement team who is looking to service a variety of client needs such as social media reporting, public relations outreach, and community management. If you're looking to have a platform serve just one need, you can still use Meltwater but will get more bang for your buck if you are needing a variety of tools.
    Incentivized
    Read full review
    Quickbase
    I no longer think that Quickbase is the way of the future. They do not fix major bugs in a timely manner, and are releasing basic functionality behind a paywall. I believe that Enterprise Level Tier should be given certain things, like SLAs on Support and up-time. However, as a low-code no-code platform the majority of the accounts, "builders", and users are not going to be able to justify the cost of an Enterprise Tier Plan, and won't be able to use the features that Quickbase continues to advertise.
    Incentivized
    Read full review
    Pros
    Meltwater
    • Media research - you can search for relevant publications and journalists to add to your media list.
    • Earned media coverage - you can search for coverage of your brand and find news stories that also include data that may be useful (how many people did the story reach for example).
    • Building media lists - if you have no current existing list, you can build and export one in Excel for example.
    Incentivized
    Read full review
    Quickbase
    • Rapidly bring new ideas to life
    • Great authentication and authorization system out of the box
    • Connects with many major third-party services (via Pipelines)
    • Reporting and Dashboards are awesome
    • Excellent emails notification system to keep us in the loop when data changes
    • Intuitive UI for building forms and reports
    • Nice playground to test new ideas
    Incentivized
    Read full review
    Cons
    Meltwater
    • The dashboards are not user-friendly, customizable (color, font size, etc.), or worthy of presenting to a client. All of the insights from a dashboard get pulled from the platform and placed into a more client-friendly presentation.
    • Paywalls for certain publications connected to who-knows-what. DowJones racket limits media monitoring capabilities and results in manual searches for a growing number of publications.
    • TVeyes, the broadcast monitoring arm of the media monitoring capabilities, just needs TLC and to become more client-facing. Currently, the links produced to share clips look sketchy, and they have a relatively short shelf life.
    Incentivized
    Read full review
    Quickbase
    • I'd like to see a link on email notices that take you directly into said notice. On an app that only has 1 or 2 email notices firing, there's no issue. However, we have some tools that are so complex that they have about 20 email notices firing at any given time based on the action users take. In this case, if we have to go in to modify a notice, we have to guess or scroll down the long list of notices to see which one we need to customize. It would be great if Quickbase had the URL of said notice somewhere at the footer of that notice so when Administrators click on it, it takes them into the exact notice they need to update.
    • When filling out or reviewing a lengthy form, I'd like to see the Save & close button, as well as a Save & next option at the bottom of the form rather than having to scroll back up to the top of those forms just to click on those choices.
    Incentivized
    Read full review
    Likelihood to Renew
    Meltwater
    Meltwater works well for our organization and has allowed us to meet our internal goals. We are always open to new products and services that may be able to provide similar or better features; however, our experience has been that many of Meltwater's competitors are not up to the task.
    Incentivized
    Read full review
    Quickbase
    For our use-case of QuickBase, there really aren't any other products out there that can offer us the same out-of-the-box solutions they provide to us. We're also so integrated with it in our daily processes that to move away from it abruptly would cause mass chaos, so it's going to be renewed for at least the next several years.
    Incentivized
    Read full review
    Usability
    Meltwater
    Once you get some basic training it's pretty easy to use. I would like to see training manuals, or instructional videos to help me explore features I'm not currently using.
    Read full review
    Quickbase
    Quick Base has done everything we have asked it to do and then some. Our original goal was to have one system for CRM that encompassed both the sales process and the customer management. We have gone w-a-y beyond that with analytics, project management, system bug logging, and historical effort reporting.
    Incentivized
    Read full review
    Reliability and Availability
    Meltwater
    No answers on this topic
    Quickbase
    Once we did get Quick Base configured and customized it was reliably available when we needed it. We may have had one or two occasions when the product was inaccessible but those were few. The greatest challenge with its availability was its difficulty with integrating with our systems.
    Incentivized
    Read full review
    Performance
    Meltwater
    No answers on this topic
    Quickbase
    Some of our tables that hold over a million records are starting to perform poorly, with some summaries taking over 20 seconds to load. This may be an indication that it is best to archive old data when reaching large volumes like this.
    Incentivized
    Read full review
    Support Rating
    Meltwater
    Our account rep at Meltwater went dark for a long time. Then, a couple of weeks ago, our new account manager reached out to set up a meeting. Apparently, they had a big shakeup in the company, and there were some personnel changes. Our new account rep was great in discussing the platform's capabilities that were available to us and even offered to schedule a follow-up meeting with his technical team to introduce our new social media team members to the platform and how it could help them with their jobs.
    Incentivized
    Read full review
    Quickbase
    If you utilize the community, the support is amazing. Unfortunately, I find their actual support system a bit underwhelming. They don't seem to have a great process for interacting directly with an issue and often sweep significant issues under the rug by categorizing them as "Enhancement" ideas or legacy items.
    Read full review
    In-Person Training
    Meltwater
    Again, really in-depth and helpful for a program that is really easy to use.
    Read full review
    Quickbase
    It is very easy to get training from their University portal and still if we don't know their, then we can ask their support too.
    Read full review
    Online Training
    Meltwater
    Walked step by step through program. Very informative on a program that doesn't require much training.
    Read full review
    Quickbase
    Quick Base already is having a separate portal of providing training to customers and it is very easy to use and updates as per the new features added in to the application
    Read full review
    Implementation Rating
    Meltwater
    You are only allowed 15 users, so make sure you've identified who will have access to use the tool.
    Read full review
    Quickbase
    I was not directly involved with the initial account implementation, only a bystander. For the app I directly implemented for my department only, I wish I had know to create an app diagram first. I don't remember if that was suggested. I think that would be a great help tip tool when a new app is created, to have a page with a check list of what is needed or how to get started. If you are a regular app builder, then you can bypass it or have the ability to turn it off in the app settings.
    Read full review
    Alternatives Considered
    Meltwater
    I was looking for a full-service option. I did some research. What really sold me was the presentation. They offered products that were helpful, and I wasn’t even aware of them. It is more expensive than the other products that are out there, but you get more. The other companies are good, but Meltwater Media Intelligence is more full service.
    Incentivized
    Read full review
    Quickbase
    Well, there's a plethora of low-code tools out on the marketplace and, you know, there's a reason that we've decided to partner with QuickBase because it has all the right balance of the ability to integrate with the ability for a citizen developer to create apps successfully. So if you look at something like Zo Ho's low-code offering, for example, yes, there are some similarities there, but they're really dependent on all of their other licensed products to get you where you want to be, where with QuickBase you have the ability to truly create something custom.
    Incentivized
    Read full review
    Scalability
    Meltwater
    No answers on this topic
    Quickbase
    It has evolved really well with our company, but there is a hard limit to the table size that has begun to affect us and not let us grow. The table size limit is set at 500 MB and we have had to jump through quite a few hoops to be able to get by.
    Incentivized
    Read full review
    Professional Services
    Meltwater
    No answers on this topic
    Quickbase
    For clients we use Qucik base to develop application
    Incentivized
    Read full review
    Return on Investment
    Meltwater
    • As a PR firm, we rely on the media databases that [Meltwater Media Intelligence Platform] supplies to deliver the media exposure that they expect from us.
    • We utilize their tracking of media hits for our overall reporting to our clients.
    • Both of these are advantageous in helping us to not only keep our existing clients happy but also to gain new clients (and, in turn - revenue), as well.
    Incentivized
    Read full review
    Quickbase
    • ROI is HUGE. Our company saved over 3.5 million in one year alone based on developments that year in Quickbase that saved time for many teams
    • Less user error - implementing automations and standardized workflows has led to less user error as was previously seen by maintaining spreadsheets or Smartsheets
    Read full review
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