Microsoft 365 (formerly Office 365) is a Microsoft Cloud subscription service that includes Microsoft Office products (Word, Excel, PowerPoint, OneNote, Outlook, Publisher, and Access). The software can be installed across multiple devices and ensures that users always have the most up-to-date version of the included Office applications.
$5
Per User Per Month
Skype for Business / Lync (discontinued)
Score6.5 out of 10
N/A
Skype for Business was an online messaging and conferencing tool, now superseded by Microsoft Teams.
Mapple Ltd in Customer Service at App developer (Computer Software, 11-50 employees)
Chose Microsoft 365
Compared to Docs & Sheets, Microsoft Word, Excel, and Sheets offer more functionality. Notepad is almost always pre-installed on Microsoft Word-enabled computers. This alternative to Microsoft Word isn't as robust, but it's free. Microsoft Publisher is incompatible with Adobe …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Microsoft 365
I was not part of the selection process, however, I feel that it just makes sense for us to use Microsoft 365 rather than any other software out there. They are the industry standard for a reason, it has been around for a really long time (Microsoft Office anyways) and has a …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Microsoft 365
We really haven't evaluated other Office-like productivity suites/collaboration tools, since Microsoft 365 (formerly Office 365) does everything that our organization needs for the work that users do on a daily basis. This combined with the fact that it is the perfect …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Supervisor, Information Technology in Information Technology at Real Estate Council of Ontario (Non-Profit Organization Management, 51-200 employees)
Chose Microsoft 365
It's still a Microsoft product, but the Online model is far superior to the on-prem offerings. Especially with Microsoft focusing on their online platform over their on-prem servers. Migration from these on-prem services is fairly simple and Microsoft has done a great job to …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Diego Pacheco in Information Technology at Aloo Telecom (Telecommunications, 51-200 employees)
Chose Microsoft 365
The main point was the integration of the tools: backup + email + text editors, all in one tool; Employees had greater difficulty creating presentations on their competitors' tools, as well as more advanced use of data sheets.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Principal, Enterprise Architect in Professional Services at Bristlecone (Information Technology and Services, 1001-5000 employees)
Chose Microsoft 365
We used other cloud e-mail provider but then we have to pay separately for office documents like Word, Excel, PPT, and Project. We compared the ROI and features and hence we selected Office 365.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Microsoft 365
Office 365 provides quarantining the spam services and also the skype service where one can schedule meetings and discuss for long hours. It provides customers to enforce customized policy on their data in order to protect their data from attacks. It also helps in data privacy …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Creative Design Director in Marketing at Manchester United Membership & Supporters Club USA, Inc (Sports, 11-50 employees)
Chose Microsoft 365
Office 365 does what it does very well -- and nothing more. It is simple to implement across an organization and then share files and results, as well as organizing contacts and calendars.
However, Google Drive, iCloud Drive and Dropbox all also offer seamless cloud file-sharing …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
CSO (Chief Security Officer) in Corporate at ETC Computerland (Computer & Network Security, 11-50 employees)
Chose Microsoft 365
The only real alternative in my opinion is the Google G-Suite (Google Apps for Work/Business). Another lesser and unequal alternative is Amazon Workspaces.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Architectural Intern at GuernseyTingle (Architecture & Planning, 11-50 employees)
Chose Microsoft 365
We mainly chose Office 365 because it was the easiest transition from our 2007 suite and locally hosted email. There are better options available, but senior partners decided against investing the time and energy required to learn a new suite of programs. We have decided to …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Licensing and Content Manager in Sales at Birkman International (Information Services, 51-200 employees)
Chose Microsoft 365
I have used some other mobile platforms like Google Docs and the familiarity as well as formatting wasn't entirely there. My team doesn't need to adapt to use Office 365 since they are already familiar with the products.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Support Center Technical Lead in Information Technology at Calvin College Information Technology (Higher Education, 501-1000 employees)
Chose Microsoft 365
Google Apps made famous real-time collaborative editing in Google Docs. Now that Office 365 offers Word Online, there is no competition. Google Apps have always been "Microsoft Office-Lite" products, giving very basic functionality. With Office Online apps, it's hard not to see …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
IT Operations Lead in Corporate at Providence Technology Group, Inc. (Information Technology & Services, 11-50 employees)
Chose Skype for Business / Lync (discontinued)
Skype for Business, now part of Microsoft Teams is just better for us since we were already a Microsoft productivity suite (Office) user. No additional cost when we went from traditional product license model to SaaS. Continuous integration and upgrades with MS 365 make it …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Instructional Designer & LMS Administrator in Information Technology at State of Vermont Agency of Human Services (Government Administration, 5001-10,000 employees)
Chose Skype for Business / Lync (discontinued)
We have switched to Teams, and it does offer a lot more so I think that it was the right choice, but Skype [for Business (formerly Lync)] was a very functional tool. The main issues were the bandwidth issues. The work computers aren't particularly high in RAM or processing …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Skype for Business / Lync (discontinued)
We were in between Microsoft Teams and Skype but selected Skype due to a more advantageous package for our company. It is also very easy to learn and use so the user training was minimal.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Skype for Business / Lync (discontinued)
Today it's impossible to recommend Skype for Business for any new customer. Online is end of life at the end of July and on-prem slowly loses support over the next few years. Switch to either Teams (Same license) or another product. In reviewing other products we chose Teams …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
BIM manager in Information Technology at Beck group (Construction, 501-1000 employees)
Chose Skype for Business / Lync (discontinued)
Skype still has its own place when it comes to the chatting apps competition. Its integration with Microsoft and other tools like Outlook makes it very intuitive and easy to use. I like the "show status" a lot too and it tells me whether a person is busy or available for …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Skype for Business / Lync (discontinued)
Skype for Business is an easier tool to use overall in most cases, especially for individual/smaller scale collaboration, whereas tools such as Teams is more complicated to use (hence why a lot more features to learn with platforms such as Teams). For quick chatting with …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Learning And Development Specialist in Human Resources at Foley & Lardner LLP (Law Practice, 1001-5000 employees)
Chose Skype for Business / Lync (discontinued)
I have also used MS teams, and, while I find it similar, I feel like Skype is more user-friendly with the calling and messaging features that it has. Teams is good for meetings but Skype handles those as well also. Overall, Skype suits my needs. I have heard rumors that …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
IT application engineer in Information Technology at Nikogroup (Electrical/Electronic Manufacturing, 501-1000 employees)
Chose Skype for Business / Lync (discontinued)
Well, we currently keep using Skype for Business because we're still migrating to the Microsoft Cloud solution MS Teams. It is our backup solution for situations where we have to collaborate with external partners who not yet moved to Teams. But we're phasing out Skype for …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
RPA Developer in Information Technology at Alcoa (Mining & Metals, 5001-10,000 employees)
Chose Skype for Business / Lync (discontinued)
Microsoft Teams is the evolution and Microsoft is offering this new tool for their customers. It integrates more with other Microsoft products and provides a new concept of having everything ready for the worker in a single place, like visualization of projects, tasks, shared …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Skype for Business / Lync (discontinued)
We are currently utilizing both Skype for Business as well as Microsoft Teams. This is because Teams will eventually be the replacement for Skype for Business. Both offer us similar functionality, but Teams has a much steeper "learning curve" since it has so much added …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
IT/DevOPS Manager in Information Technology at Active Release Techniques (Education Management, 11-50 employees)
Chose Skype for Business / Lync (discontinued)
Zoom just WORKS. Screenshares and videos are much easier and connects without a problem to external devices. It was always a "hold your tongue a certain way" situation with Skype.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Information Security Officer in Information Technology at West End Bank (Banking, 51-200 employees)
Chose Skype for Business / Lync (discontinued)
Easier integration than some, but unlike Google Hangouts, it is not free. We chose Skype for Business because of the easier integration and simplified licensing when bundled with Office365.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Skype for Business / Lync (discontinued)
We as a company are just beginning to use Slack. Since the company is so integrated with Office 365, it only made sense to incorporate Skype for Business. While the online chat features may not be as strong as other products like Slack, it does make up for it with its strong …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Skype for Business / Lync (discontinued)
Skype for Business was selected because it was a legacy tool in our organization. It will be replaced with Microsoft Teams in the next year or so. This is a welcomed change. Teams is much more current, engaging, and offers more capabilities and intonations with other O365 …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Programmer in Information Technology at Alcoa Inc (Mining & Metals, 10,001+ employees)
Chose Skype for Business / Lync (discontinued)
I used Team Speak, but it is completely different from Skype For Business. You need a server to use Team Speak. Its software is only for voice calls and messaging, but its message system is really complicated. Skype For Business is really better than Team Speak in all aspects, …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Analista de Ingeniería in Engineering at IC CORPORATION VENEZUELA (Telecommunications, 11-50 employees)
Chose Skype for Business / Lync (discontinued)
We select Skype for Business over Google Talk because in terms of image and sound quality Google Talk is not up to Skype, it must improve its transmission platform to compete with Skype.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Skype for Business / Lync (discontinued)
It integrates very well with Outlook making it the preferred tool for our business. Other tools do not provide this level of integration making it a seamless part of Outlook.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Skype for Business / Lync (discontinued)
Ways HipChat is Better
Hipchat is significantly more cross-platform friendly
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Marketing Manager in Marketing at Go Big L.A. (Marketing and Advertising, 51-200 employees)
Chose Skype for Business / Lync (discontinued)
Skype for Business had all the capabilities we needed for all of our communication needs, both internally and with clients. We can send quick messages, have video conferences, hold large meetings or all-hands, communicate easily with clients, and also do it from our phones and …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Financial administrator in Finance and Accounting at Elance Inc. (Accounting, 11-50 employees)
Chose Skype for Business / Lync (discontinued)
The choice for Skype For Business against the competition (CiscoWebEx, GoToMeeting) was made due to the lower price of the former. And it was worth it. All my colleagues enjoy using Skype on a daily basis.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Skype for Business / Lync (discontinued)
I think others are easier to use and have the same capabilities. I only use Skype for business because some clients don't have any other alternatives.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Skype for Business / Lync (discontinued)
Skype for Business is the best option from the two because it has a chat function, a video conference function, a call function, file transferring function, recording function, and event function. So we are able to address all our communication needs with one program instead of …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Director Sales, East Group in Sales at Gannett (Media Production, 10,001+ employees)
Chose Skype for Business / Lync (discontinued)
Skype is a slicker/easier collaboration tool but doesn't seem to be able to hold up in large, large group meetings. I continue to use PGI for those larger meetings simply because it is more reliable and the audio seems better.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Microsoft 365 would be well suited for medium to large enterprises. This is where there are several hundreds or thousands of people. Since most everyone has used one of the applications the learning curve would be reduced. Another reason would be the ability to implement security measures to prevent access to sensitive data. This could justify the cost of an Enterprise license.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Skype for Business, now part of Microsoft Teams is a remote/virtual team collaboration tool must have...especially if you already use Microsoft tools. Of course, since it now part of an MS 365 subscription, it really doesn't make sense to use anything else. It is easy to use and just works. I'm not sure how anyone who works with digital files/documents and needs to work with other people doing similar work can be effective without such a tool. Of course, there are a number of alternatives like Zoom or Webex, but why pay or use another separate tool if you don't need to. :-)
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Instant messaging to anyone who we know only by name/email. Even if they're offline, they get the message in missed convos and a notification automatically goes to them via Outlook mail. All conversations are saved and accessible via Outlook.
Video and voice calls are a norm in the WFH scenario, and an average employee has around 4-5 calls a day. Skype gives notifications for upcoming meetings, allows easy scheduling via outlook calendar, and its audio/video quality [is] reasonably good compared to the amount of data it consumes.
Status availabilities - in the WFH scenario, you could be off for lunch, out of office, busy, sharing screens - and might not want to be disturbed. Skype allows you to do that, and in case you're off, ensures that you know that you have missed messages.
Screen sharing - we have to share screens at least once or twice a day with a coworker when working on some issues/features, and Skype easily lets us do that. One of the best things about Skype is that the screen can be shared without being on a video/voice call - which is of immense advantage because oftentimes, you could prefer sharing the screen, while it [is] too noisy to talk.
Slack is 1000x better than teams. Why put a 250 limit on a chat? Our company hasn't moved fully to channels and it's making us lose transparency. Plus, the teams channels we do have nobody is going to. 90% loss in visibility and engagement.
Teams for web meetings. I think the UI/UX should match Zoom which is the standard for all our customers. They don't like it when we use Teams.
Chats and Channels need to somehow be on one screen automatically without having to choose that view because majority of our company hasn't opened Teams Channels and only stays in chats.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Connection issues can be hard to diagnose when they come up(as some knowledge of server information may be needed to reestablish as the connection troubleshooting options on the sky are not as user-friendly as the rest of the platform.
Some issues setting up camera/sound could use more info on troubleshooting options with playback sound, video, etc.
Statuses sometimes are unreliable and do not display correctly .
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The software is simple to install and configure. It is rather simple to explain for correct use. It is possible to profile users for the different functions offered. It is integrated quite completely with Outlook and with Active Directory security. It performs all communication functions well with one or more interlocutors and the possibility of granting control of your computer is convenient.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Microsoft 365 is the gold standard for performing project tasks in a professional environment, enabling the quick transfer and exchange of files and ideas for team members who work locally and remotely. Its suite of tools is familiar and has evolved to being cloud based, allowing for files to be updated in real time from near and far.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Very easy to use. Even though Microsoft Teams has a lot of features and integrations, as a user I feel completely comfortable on finding what I need, getting information about the app extensions and using them. It's a very comprehensive tool, intuitive design and does not make me feel tired to be using it. I am glad with the current experience.
Over the past 8 years of using Microsoft 365, I have noticed that they change vendors often. This always leads to a poor experience in the beginning, then levels out after some time for the company to get things worked out. As a customer, it is really frustrating because I don't have time when something isn't working to have them "look into my issue" and get back with me. They have even closed a ticket I specifically told them to keep open. Your applications are only as good as the support.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I have only had to reach out to the Support team at Skype for Business once with an issue, and I was pleasantly surprised and encouraged by the quickness and thoroughness of their response. The wait time was short and my question was dealt with politely and clearly, so I would say the support team has it together.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Skpe for business is utilized company wide in regards to my company. Everyone not only uses it, but uses it often. It is an effective way of communicating. It also integrates very nicely with outlook and all conversation history is pushed to a folder within the outlook system. We also have it so that if someone misses a message, they are sent an email reminder saying that there is a message that went unread.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Its very user-friendly, collaborative and efficient that boosts productivity using cloud tools. their security is strong and it provides data protection. There are regular updates that shields us from attackers too. It offers a wealth of learning resources, including tutorials, help articles and video guide to help users make the most of the application and personally upgrade their skills.
For the below reason I will always choose this app over its competitors: Better audio and video quality, Little to no disconnections or freezing when on a call/video conference Integrates well with mailbox/ calendar/ one drive, and SharePoint is easy to use
We have a lot of nonprofit users, so they have a good ROI.
I like the constant updates without having to purchase the software repeatedly.
I used to purchase each Office (insert year here) often, so the software was up to date and had the newest options and connectors. I think my return on investment would have been much better if Microsoft had updated those versions to keep them current; after all, we did pay for them.
Microsoft 365's offering a monthly fee or a discount for a year helps, and you can look at it as a free backup if you have everything set to back up to One Drive. (Cloud-based document filing you can access anywhere ( with an internet connection)—you Can't beat that!)
Skype for Business has enabled a migration in part away from fixed line telephony and introduced the user to mobile working with a headset which cannot be overstated as being a game changer.
Being able to schedule Skype for Business meetings through Outlook has meant meetings with colleagues without a meeting room has been a great enabler.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
