Microsoft Teams vs. Zoom Events & Webinars

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft Teams
Score 8.0 out of 10
N/A
Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.
$5
per month
Zoom Events & Webinars
Score 8.4 out of 10
N/A
Zoom Events and Webinars are part of Zoom’s event solutions that uses existing Zoom products to produce interactive and engaging virtual experiences. It combines Zoom Meetings, Chat, and Video Webinars in one solution that enables event organizers to produce ticketed, live events for internal or external audiences of any size.
$79
per month starting with 500 attendees
Pricing
Microsoft TeamsZoom Events & Webinars
Editions & Modules
Free
$0.00
per user/per month
Microsoft 365 Business Basic
$5.00
per user/per month
Microsoft 365 Business Standard
$12.50
per user/per month
Office 365 E3
$20.00
per user/per month
Zoom Webinars
starting at $79
per month starting with 500 attendees
Zoom Sessions
starting at $99
per month starting with 100 attendees
Zoom Events
starting at $149
per month starting with 100 attendees
Offerings
Pricing Offerings
Microsoft TeamsZoom Events & Webinars
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscounts are available for non profit organizations.
More Pricing Information
Community Pulse
Microsoft TeamsZoom Events & Webinars
Considered Both Products
Microsoft Teams
Chose Microsoft Teams
I've used Zoom a lot personally and at my church. It does some things, such as breakout rooms and invitiations, much better. However, it's not good at integrating with calendars, so for that, I like Microsoft Teams better.
I've also used Skype a lot, but I don't use it any …
Chose Microsoft Teams
The only reason of use of Microsoft Teams was its price, which was smaller that the price of competitors. But despite the lower price, Microsoft Teams supports fewer functions and provides less quality.
Chose Microsoft Teams
Teams works so well in that it comes with being an Office 365 subscriber, so it comes for free! Added benefits include being within the Microsoft eco-system with Outlook Calendar and Exchange notifications. Microsoft Teams is constantly tailoring the software to make it more …
Chose Microsoft Teams
Both Skype TeamViewer are constantly changing, and although they have come a long way, the constant change gets troublesome to those who just need to make a quick video conference call. Sharing contacts in Teams is very easy, especially for a big organization with many people. …
Zoom Events & Webinars
Chose Zoom Events & Webinars
Microsoft Teams has some performance issues. It lags many times while working with it and also it doesn't have a optimized recording capabilities. But it performs well in collaboration with participants with feature like Quizzes, assignments, meeting notes etc. MS teams comes …
Chose Zoom Events & Webinars
The combination of superior ease of use, relative affordability of a license, high participant volume, rich feature set, custom branding capabilities, excellent audio/video codecs, lean resource usage, and studio production features.
Chose Zoom Events & Webinars
We moved away from MS Teams due to several factors:
1)The ability to have a calendar reminder pop up for the upcoming webinar.
2)The ability to have Zoom automatically send a customized one hour reminder email to everyone who registered.
Chose Zoom Events & Webinars
Zoom Video Webinar is one of the simplest platforms for video conferencing. You do not require [an] account to join a meeting and you do not need to install the app as it can also be used on the web browser. The functions are clear and straightforward, one of the most …
Chose Zoom Events & Webinars
Zoom is a cut above the other tools because it just works, the mobile app is excellent across all platforms, it integrates very well with calendars of any kind, Apple CarPlan, and the two license models work as tiered licensing should. The other platforms are okay, but haven't …
Top Pros
Top Cons
Features
Microsoft TeamsZoom Events & Webinars
Project Management
Comparison of Project Management features of Product A and Product B
Microsoft Teams
7.2
183 Ratings
9% below category average
Zoom Events & Webinars
-
Ratings
Task Management7.5138 Ratings00 Ratings
Gantt Charts6.270 Ratings00 Ratings
Scheduling7.9154 Ratings00 Ratings
Workflow Automation6.795 Ratings00 Ratings
Mobile Access8.0175 Ratings00 Ratings
Search7.4161 Ratings00 Ratings
Visual planning tools6.6112 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Microsoft Teams
7.7
192 Ratings
4% below category average
Zoom Events & Webinars
-
Ratings
Chat8.8191 Ratings00 Ratings
Notifications8.0190 Ratings00 Ratings
Discussions8.5178 Ratings00 Ratings
Surveys7.2105 Ratings00 Ratings
Internal knowledgebase7.1118 Ratings00 Ratings
Integrates with GoToMeeting7.147 Ratings00 Ratings
Integrates with Gmail and Google Hangouts6.243 Ratings00 Ratings
Integrates with Outlook8.8157 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Microsoft Teams
7.4
178 Ratings
9% below category average
Zoom Events & Webinars
-
Ratings
Versioning7.1122 Ratings00 Ratings
Video files7.5151 Ratings00 Ratings
Audio files7.6153 Ratings00 Ratings
Document collaboration8.1165 Ratings00 Ratings
Access control7.5149 Ratings00 Ratings
Advanced security features7.0111 Ratings00 Ratings
Integrates with Google Drive6.353 Ratings00 Ratings
Device sync8.0124 Ratings00 Ratings
Online Events Marketing
Comparison of Online Events Marketing features of Product A and Product B
Microsoft Teams
-
Ratings
Zoom Events & Webinars
8.2
30 Ratings
3% below category average
Branding options00 Ratings8.030 Ratings
Virtual Event
Comparison of Virtual Event features of Product A and Product B
Microsoft Teams
-
Ratings
Zoom Events & Webinars
8.4
3 Ratings
2% above category average
Registration, RSVP, and ticketing00 Ratings9.03 Ratings
Email marketing00 Ratings7.01 Ratings
Livestreaming00 Ratings9.52 Ratings
Audience engagement00 Ratings8.03 Ratings
Event recording00 Ratings9.73 Ratings
Virtual booths00 Ratings8.02 Ratings
Networking00 Ratings6.52 Ratings
Event analytics00 Ratings9.43 Ratings
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Microsoft TeamsZoom Events & Webinars
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User Ratings
Microsoft TeamsZoom Events & Webinars
Likelihood to Recommend
8.1
(270 ratings)
9.1
(59 ratings)
Likelihood to Renew
6.0
(9 ratings)
2.0
(3 ratings)
Usability
7.2
(52 ratings)
8.5
(10 ratings)
Availability
9.0
(1 ratings)
-
(0 ratings)
Performance
8.0
(1 ratings)
-
(0 ratings)
Support Rating
8.3
(113 ratings)
8.0
(7 ratings)
Implementation Rating
10.0
(1 ratings)
10.0
(1 ratings)
Contract Terms and Pricing Model
6.2
(7 ratings)
-
(0 ratings)
Product Scalability
10.0
(1 ratings)
-
(0 ratings)
Professional Services
6.9
(7 ratings)
-
(0 ratings)
User Testimonials
Microsoft TeamsZoom Events & Webinars
Likelihood to Recommend
Microsoft
Positive: The virtual workspace created for a work team within the same company, for the resemblance of information and communications in one place.Negative: The access for members of a non-profit organization who have external emails from the host but need the same access as an internal person since their volunteer work is part of the very core of the federation.
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Zoom
I've used Zoom Webinars for meetings and webinars from two people to 500 people. It has worked well and reliably in each scenario! I especially appreciate that viewers can turn on closed captions if they need them or can have the language translated. That makes this very helpful for our teammates that need that type of assistance.
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Pros
Microsoft
  • Virtual meetings - ease of set up and execution
  • File sharing! We build channels for projects, and being able to invite only project members is huge!
  • Peer-to-peer communications - being able to "ping" one of my colleagues, either text, video or call-only, on-demand, is what runs our business.
Read full review
Zoom
  • Simple user experience--very intuitive for attendees to join, interact with Q&A
  • Adaptable and feature rich--very easy to set up Webinars for different use cases with features like registration, Q&A, practice session, HQ video, branding and virtual backgrounds, polls/quizzes, post-surveys, breakouts, resources, production studio, FB/YT Live, captions/translation, etc
  • Aesthetically pleasing--new branding options (such as webinar wallpaper, custom backgrounds, and name tags), plus the recent addition of the Production Studio feature, means it's easier than ever to produce beautiful and appealing webinars.
  • Panelists, practice session, and backstage--Zoom makes it easy to set up webinar panelists ahead of time, and get them into the room early for a practice session. The new backstage option is even more powerful than the practice session feature.
  • The bleeding edge--Zoom is continually adding powerful new features for Webinar rooms, where other programs leave you with the same ol' stagnant feature set.
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Cons
Microsoft
  • The feature of notifications in the mobile application could be improved. Sometimes notifications of different teams are not visible and are only visible when the application is opened.
  • It uses lots of computational resources while running and thus, slows down the system sometimes.
  • It allows a few channels per team. The number of channels could be increased for better productivity.
Read full review
Zoom
  • Like most Zoom products, Zoom Events is actively being improved and updated. The release cycle is monthly, which means event planners need to keep up with changes.
  • While Zoom Events also works for in-person only events, this will require a certain mind-set shift to work well for many organizations.
  • There is a core group of small business Zoom Events users who can provide help to new-comers, and an increasing number of helpful on-boarding resources, but Zoom Tier 1 support still starts out with the most pedantic questions; it's difficult to reach someone who can really help you with a difficult problem if you are not a large Zoom customer.
  • Professional Services is available from Zoom, but it the cost is out of reach of most small businesses and non-profit organizations.
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Likelihood to Renew
Microsoft
Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product
Read full review
Zoom
We will be renewing with Zoom as long as it continues to meet our needs for client and lead outreach needs in a robust manner. With little error and an easy to use interface, Zoom has met our needs and exceeded our expectations. The cost is right and with a short learning curve, Zoom has been an easy decision to make and maintain.
Read full review
Usability
Microsoft
User experience has been much better than the previous Skype for Business app. It has an easy-to-use interface with persistent chats. The search feature is very fast and useful. MS Teams has mostly focused on Collaboration and team building features which are very useful for organizational communications. Since Teams is accessible from multiple platforms like Laptop, Desktop, Mobile phones, etc it has been very convenient from a Mobility perspective.
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Zoom
Zoom [Video Webinar] is easy and secure to use. It has all those feature which can make a virtual meeting go smooth. Zoom [Video Webinar] provides one click join option and easy screen sharing. It also has strong tools to restrict meeting controls and is secure enough to let you start with it. Zoom [Video Webinar] in relation to other video webinar application is easy to use and lightweight, its mobile application is also easy to use.
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Reliability and Availability
Microsoft
Rare, but outages do happen
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Zoom
No answers on this topic
Performance
Microsoft
Sometimes about once a week I get a message that says "Sorry, there seems to be something wrong". But it goes away in a few minutes.
Read full review
Zoom
No answers on this topic
Support Rating
Microsoft
Using Microsoft Teams has resulted in much faster business communications with both co-workers and consultants. There has been little need for support with this software as the interface is very intuitive and the product is overall very well designed. We did encounter an issue with the built-in phone service, however, this was quickly resolved by the support team.
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Zoom
Zoom Video Webinar provides users with updates on their newest functions as part of an email subscribed list. They provide you with up-to-date information on all their latest changes and functions for ease [in] transition. Zoom Video Webinar can be contacted easily for any questions or concerns you may have with the platform and the response is timely.
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Implementation Rating
Microsoft
I find everything I need for my day-to-day work.
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Zoom
Implementation was very feasible during our initial usage of the Zoom after COVID-19.
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Alternatives Considered
Microsoft
Our company and IT department previously used Skype for our communication needs. Skype was not dependable in my opinion, because it seems each time I used it during a call and/or a meeting, I and several other team members would get disconnected more than once. This caused a great interruption of our meeting, caused team members to have to ask others to repeat themselves and caused a general lack of interest in employee attendance during meetings.
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Zoom
Go To Webinar has been the standard in webinar technology for years. But it's a terrible experience from an administrator's perspective. You start the program, and 15 windows pop-up, giving you all sorts of configuration choices. In order to operate a webinar smoothly, we needed 4 members on the team (1 speaker, 1 moderator, 2 people managing any tech unknowns and set things up.) Zoom Webinar can be done with a single person because of how easy the options are. Also, put GoToWebinar in front of somebody new - and watch them fumble for 15 minutes trying to figure out how to present. Zoom, there's not much to explain. Everything is clearly laid out with a clean UX design.
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Contract Terms and Pricing Model
Microsoft
Honestly, this tool is worth every penny. Yes, it's not free and you pay for the quality of services and the license. But the ROI and the benefits are all there. Also, the renewal, negotiation, and contract terms are all very well explained by our Microsoft account manager, and she's a charm.
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Zoom
No answers on this topic
Scalability
Microsoft
It does not appear to have a limit to how many teams and employees we can have using it
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Zoom
No answers on this topic
Professional Services
Microsoft
I used Skype for Business to take calls, hold conferences, and provide remote assistance to users. Microsoft Teams, on the other hand, is superior to Skype for Business in my opinion. My job entails a lot of screen sharing.
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Zoom
No answers on this topic
Return on Investment
Microsoft
  • I'm not sure I can point to a specific ROI, but it has improved our ability to communicate and work more effectively together.
  • It's also nice to have records of every interaction, photo, and document that has been shared. Less chance of something completely disappearing.
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Zoom
  • I am a user of Zoom, not an administrator, so I can't speak to it's ROI outside of how it effectively allows me to conduct presentations with groups of people I wouldn't normally have in the same room.
  • Zoom has a very positive impact on keeping me connected with my colleagues in a more human way through the use of video and audio when we are conducting meetings. This helps strengthen work relationships so there are less misunderstandings from email or text only systems.
  • Zoom has allowed my company with remote employees all over the place, in addition to multiple physical office locations, conduct quarterly meetings with our CEO that make everyone feel involved.
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ScreenShots

Zoom Events & Webinars Screenshots

Screenshot of features available for Zoom Events & WebinarsScreenshot of features available for Zoom EventsScreenshot of new and enhanced features