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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    NinjaOne

    Score9.2 out of 10
    N/AThe NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access. NinjaOne aims to give organizations' employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency.N/A

    SAP Business Technology Platform

    Score8.6 out of 10
    N/ASAP Business Technology Platform (SAP BTP) is the company's Platform-as-a-Service (PaaS) offering, that brings together intelligent enterprise applications with database and data management, analytics, integration and extension capabilities into one platform for both cloud and hybrid environments, including hundreds of pre-built integrations for SAP and third-party applications.N/A
    Pricing
    NinjaOneSAP Business Technology Platform
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    NinjaOneSAP Business Technology Platform
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsNinjaOne is a subscription typically billed annually and sold through channel partners. Monthly billing is nonstandard but billed on a case by case basis.—
    More Pricing Information
    Community Pulse
    NinjaOneSAP Business Technology Platform
    Considered Both Products
    NinjaOne
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    64 Answers
    97%
    Would buy again
    808 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    61 Answers
    95%
    Delivers good value for the price
    586 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    64 Answers
    97%
    Happy with the feature set
    804 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    54 Answers
    87%
    Lived up to sales and marketing promises
    417 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    57 Answers
    90%
    Implementation went as expected
    609 Answers
    Features
    NinjaOneSAP Business Technology Platform
    Platform-as-a-Service
    Comparison of Platform-as-a-Service features of NinjaOne and SAP Business Technology Platform
    Feature
    NinjaOne
    -
    Ratings
    SAP Business Technology Platform
    7.6
    818 Ratings
    2% below category average
    Ease of building user interfaces00 Ratings8.0782 Ratings
    Scalability00 Ratings8.1780 Ratings
    Platform management overhead00 Ratings7.4739 Ratings
    Workflow engine capability00 Ratings7.7655 Ratings
    Platform access control00 Ratings7.6748 Ratings
    Services-enabled integration00 Ratings8.0735 Ratings
    Development environment creation00 Ratings7.9723 Ratings
    Development environment replication00 Ratings7.7631 Ratings
    Issue monitoring and notification00 Ratings7.0714 Ratings
    Issue recovery00 Ratings6.7633 Ratings
    Upgrades and platform fixes00 Ratings7.4677 Ratings
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    NinjaOneSAP Business Technology Platform
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    Avast CloudCare
    Score10 out of 10
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    Score8.5 out of 10
    Medium-sized Companies
    Action1
    Score9.4 out of 10
    IBM Cloud Private
    Score9.6 out of 10
    Enterprises
    ManageEngine Endpoint Central
    Score9 out of 10
    AWS Elastic Beanstalk
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    NinjaOneSAP Business Technology Platform
    Likelihood to Recommend
    9.3
    (71 ratings)
    8.4
    (771 ratings)
    Likelihood to Renew
    10.0
    (3 ratings)
    9.0
    (38 ratings)
    Usability
    9.3
    (13 ratings)
    7.9
    (751 ratings)
    Availability
    8.0
    (1 ratings)
    8.1
    (4 ratings)
    Performance
    8.0
    (1 ratings)
    5.0
    (4 ratings)
    Support Rating
    1.0
    (6 ratings)
    7.3
    (503 ratings)
    In-Person Training
    10.0
    (1 ratings)
    7.3
    (1 ratings)
    Online Training
    10.0
    (1 ratings)
    7.9
    (3 ratings)
    Implementation Rating
    1.0
    (1 ratings)
    7.6
    (15 ratings)
    Configurability
    1.0
    (1 ratings)
    5.8
    (4 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    4.6
    (3 ratings)
    Ease of integration
    1.0
    (1 ratings)
    7.4
    (4 ratings)
    Product Scalability
    8.0
    (1 ratings)
    6.6
    (4 ratings)
    Professional Services
    -
    (0 ratings)
    3.2
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    2.3
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    2.4
    (2 ratings)
    User Testimonials
    NinjaOneSAP Business Technology Platform
    Likelihood to Recommend
    NinjaOne
    Well suited for support and management of a large fleet of endpoints, particularly across multiple regions and locations. Its well suited for MSPs for this reason. Its also effective for managing patching and updates for server infrastructure, where some other products are unable to manage. Its useful being able to access these features across multiple networks and domains. There is an option to monitor network equipment such as switches, but it didn't provide any information that wasn't already provided in the switches cloud portal.
    Incentivized
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    SAP
    If you want to use a well-designed SAP technology to shift into the cloud, you will be more than satisfied with the BTP services overall. There are some improvements for beginners to help them get a better overview of what to do and how to start with their account. My recommendation is to take a foundation training course from the SAP learning hub to prepare for the first steps.
    Incentivized
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    Pros
    NinjaOne
    • Remote connections: the NinjaRemote client is spectacular and very easy to use and navigate. It quickly connects to customer systems so my engineers are able to work. As a bonus, they also offer a really good mobile app to connect to client systems.
    • Antivirus: Bitdefender Endpoint Protection is built directly into the NinjaOne portal. This makes deploying and maintaining AV very easy.
    • OS Patching: NinjaOne makes it very easy to handle patching across multiple clients and locations. It is very easy to use and doesn't take long to set up.
    • Support: NinjaOne support is always very prompt and helpful.
    • Documentation: the NinjaOne Dojo is a one-stop shop for all of your FAQs, guides, and forum needs. You can find almost anything here to help you deploy and maintain NinjaOne.
    • Automation Library: NinjaOne comes preloaded with a large number of ready-to-go automations. They also provide you with a scripting module to create your own.
    Incentivized
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    SAP
    • It is very easy to use.
    • All the documentation around it is geared towards the enterprise use case, unlike some other hyperscalers' platforms.
    • The SAP Business Technology Platform is very good because it's got the SAP customer and their business processes in mind. Probably my favorite thing about it is how easy it is to get up and running with a new use case and how well it natively connects to an SAP solution.
    Incentivized
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    Cons
    NinjaOne
    • NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices.
    • I would like it if NinjaOne also provided an MDM solution.
    • It would be nice is NinjaOne could integrate a PAM solution as well.
    Incentivized
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    SAP
    • The Automation Integration service has some outdated workflows
    • New services should be available as entitlements as soon as they are released for a particular region without having to buy them from SAP for zero dollars
    • Any subaccount should be able to change the IAS tenant. Currently, if you set it up for a particular IAS, you cannot change to another tenant and are required to recreate the services in a new subaccount.
    Incentivized
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    Likelihood to Renew
    NinjaOne
    We already did. After evaluating many platforms, we found the cybersecurity of the company, its development direction, and the performance of the platform to be far superior at its price point.
    Incentivized
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    SAP
    Seamless integration with external system and dashboard to monitor the data flow and analysis are very essential for the business. The way the product is designed and modelled lead to minimum business disruptions. Adopting to the new and modern technology was easy. Keeping the central system as clean and adopting project bases development are advantages.
    Incentivized
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    Usability
    NinjaOne
    NinjaOne is easy to use, intuitive, and provides great value for our organization specifically with inventory tracking and patch management. There is also a wealth of control from an RMM perspective that we have over our fleet of hardware as well as customer websites. The communications with our account representative is outstanding as well. I'd highly recommend for organizations to engage with NinjaOne, and this is from a user who's used other RMM's and related software offerings at different MSP's. Go NinjaOne!
    Incentivized
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    SAP
    Okay, so the content that we have built on the platform is limited to specific testing on the iFlows within integration suite. The visualization layer is nice to use and helps with the design elements, however with developers that are more used to markup languages, it doesn't have the same CLI type feel when you want it. Perhaps the majority of users are that deep, but other platforms have a better CLI type developer experience.
    Incentivized
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    Reliability and Availability
    NinjaOne
    Availability is very good
    Incentivized
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    SAP
    Services are generally available
    Incentivized
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    Performance
    NinjaOne
    The software loads quickly for the most part
    Incentivized
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    SAP
    No answers on this topic
    Support Rating
    NinjaOne
    Ninja support has always been top notch. They have always been responsive and efficient both in troubleshooting issues or talking to me at a high-level about on-going improvements or needed changes. Both sales and Technical support has been good and I've been very pleased with the Customer service we have received from Ninja
    Incentivized
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    SAP
    The biggest problem we ran into was communication between SAP Business Technology Platform and onsite resources. Unfortunately our SAP Business Technology Platform and Cloud systems are under different customer numbers. I constantly had to open tickets under each customer number because I was unsure of where the issue lied. And having to create a dummy ticket for our ECC systems to open the ECC connections for another ticket under the Cloud customer is a pain.
    Incentivized
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    In-Person Training
    NinjaOne
    Easy to learn and all of the functions and features were easy to learn. Once I started learning all of the features and functions, it made my everyday tasks much easier and more productive. The user interface is very easy to use. If I did have any questions, the Ninja Dojo was a big help.
    Incentivized
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    SAP
    No answers on this topic
    Online Training
    NinjaOne
    It was nice and self paced learning. The sections were easy to understand and the functionality was very worthwhile. The online training was very easy to learn and intuitive. I did not feel the need to ask for any clarification or assistance with any of the sections. I am still learning a lot of the functions but fined it very easy to use.
    Incentivized
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    SAP
    Training material in Developers Community or from Learning hub are really good... also most of the time we route through Discovery center... so materials provided by SAP is really good.
    Incentivized
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    Implementation Rating
    NinjaOne
    Use of Organizations and locations
    Incentivized
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    SAP
    Having a full cloud native environment for devlopment of microservices and digitals solutions while having standardized access to our core data on SAP via cloud connector is one of the main benefits of using BTP over others hypervisors. BTP is the standard hyperscaler as soon as something relies on data from SAP systems in our company now
    Incentivized
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    Alternatives Considered
    NinjaOne
    NinjaOne has the most rounded set of features however I believe all of the programs have there own plus and minus points. We use a mixture of programs however NinjaOne is the most heavily used.
    Incentivized
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    SAP
    SAP Concur allows our staff to book, reimburse and remain spend audit compliant. Our Concur system takes feed from Workday and interacts with Credit card vendor. It also makes posting to Accounting and does clearing. SAP Business Technology Platform helped in establishing connection with all these different tools in real time. It helps in getting paid to the card service provider through our Bank through interface, which is built on SAP Business Technology Platform.
    Incentivized
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    Scalability
    NinjaOne
    Overall the software is very reliable
    Incentivized
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    SAP
    It's scalable
    Incentivized
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    Return on Investment
    NinjaOne
    • Allowed us to use our full IT staff in remote offices to troubleshoot
    • The quick site response times helps reduce the time spent trying to find, connect, and fix systems
    • The ease of use creates confidence from our users that we can quickly fix their problems from anywhere in the world.
    Incentivized
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    SAP
    • As we are on public cloud, we haven't had many break issues due to being standardized.
    • Project management and expectations working with developers has been overwhelmingly positive and improved.
    • Improved connectivity with us migrating to other SAP products and easier/more mainstream integration methods.
    Incentivized
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    ScreenShots

    NinjaOne Screenshots

    Screenshot of the NinjaOne dashboardScreenshot of the NinjaOne mobile appScreenshot of NinjaOne automationScreenshot of NinjaOne device detailsScreenshot of NinjaOne network monitoring - NetFlowScreenshot of NinjaOne virtual machine monitoring

    SAP Business Technology Platform Screenshots

    Screenshot of SAP Build Process Automation, an SAP BTP service