Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Odoo
Score 7.6 out of 10
Mid-Size Companies (51-1,000 employees)
Odoo, from the Belgium-headquartered multinational company of the same name, is a suite of business applications for managing the sales pipeline. It also comprises a PoS and inventory management modules, scaling to a warehouse or retail management solution.
$31.10
per month per user
Pipedrive
Score 8.4 out of 10
N/A
Pipedrive is a customer relationship management (CRM) software built to help small teams to drive sales.
$24
per month per seat
Zoho One
Score 9.3 out of 10
N/A
Zoho One is a suite product from Zoho Corporation, that combines their sales and marketing application, and also gives organizations a comprehensive set of tools to organize finances, track payables, and manage bills and expenses.
$45
per month per employee
Pricing
OdooPipedriveZoho One
Editions & Modules
Standard
$31.10
per month per user
Custom
$46.70
per month per user
Essential
$24
per month per seat
Advanced
$49
per month per seat
Professional
$69
per month per seat
Power
$79
per month per seat
Enterprise
$129
per month per seat
All Employee Pricing
$444
per year per employee (Must purchase license for ALL employees)
Flexible User Pricing
$1080
per year Licenses for any no. of users
Offerings
Pricing Offerings
OdooPipedriveZoho One
Free Trial
YesYesYes
Free/Freemium Version
YesNoNo
Premium Consulting/Integration Services
YesNoNo
Entry-level Setup Fee-$49,321,250 per app/ per user/ per monthNo setup feeNo setup fee
Additional DetailsA discount is offered for new users for the first 12 months of use for the initial users purchased. ($24.90 instead of $31.10 for Standard)Monthly plans are available. The Essentials monthly plan at $24 per month.Month-to-month plans available.
More Pricing Information
Community Pulse
OdooPipedriveZoho One
Considered Multiple Products
Odoo
Chose Odoo
Odoo is extremely customizable even on Odoo.online via Studio
Chose Odoo
Odoo doesn't work. The promises of Odoo are amazing but i wouldn't recommend it.
Pipedrive

No answer on this topic

Zoho One
Chose Zoho One
5 years ago, we decided to use Odoo. At that time, the enterprise version of Odoo was not competitive enough for a small company with minor integration needs when it comes to the pricing per user.

Nowadays, pricing is almost equal. The effort of integration processes with Odoo
Chose Zoho One
ZOHO was cost-friendly compared to the above tools. This is the biggest pro ZOHO has. Using the above tools requires a manager who works and sets everything up in one place so that others can easily access the data, but in ZOHO, it is very easy to segregate data and use it …
Features
OdooPipedriveZoho One
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Odoo
5.5
10 Ratings
29% below category average
Pipedrive
-
Ratings
Zoho One
9.5
4 Ratings
25% above category average
Pay calculation8.19 Ratings00 Ratings9.73 Ratings
Benefit plan administration8.28 Ratings00 Ratings9.24 Ratings
Direct deposit files8.99 Ratings00 Ratings9.73 Ratings
Customization
Comparison of Customization features of Product A and Product B
Odoo
8.2
13 Ratings
10% above category average
Pipedrive
6.4
64 Ratings
18% below category average
Zoho One
8.5
7 Ratings
14% above category average
API for custom integration8.311 Ratings7.646 Ratings8.67 Ratings
Plug-ins8.113 Ratings00 Ratings8.47 Ratings
Custom fields00 Ratings8.464 Ratings00 Ratings
Custom objects00 Ratings8.454 Ratings00 Ratings
Scripting environment00 Ratings1.04 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Odoo
8.6
14 Ratings
3% above category average
Pipedrive
6.7
62 Ratings
23% below category average
Zoho One
9.1
9 Ratings
8% above category average
Single sign-on capability9.410 Ratings6.112 Ratings9.49 Ratings
Role-based user permissions7.814 Ratings7.260 Ratings8.99 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Odoo
7.0
16 Ratings
5% below category average
Pipedrive
-
Ratings
Zoho One
8.5
9 Ratings
15% above category average
Dashboards6.516 Ratings00 Ratings8.59 Ratings
Standard reports6.916 Ratings00 Ratings8.59 Ratings
Custom reports7.616 Ratings00 Ratings8.69 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Odoo
4.8
13 Ratings
46% below category average
Pipedrive
-
Ratings
Zoho One
7.5
6 Ratings
2% below category average
Accounts payable7.213 Ratings00 Ratings8.06 Ratings
Accounts receivable7.213 Ratings00 Ratings8.26 Ratings
Global Financial Support6.512 Ratings00 Ratings7.34 Ratings
Primary and Secondary Ledgers6.712 Ratings00 Ratings6.03 Ratings
Journals and Reconciliations6.513 Ratings00 Ratings7.54 Ratings
Configurable Accounting7.313 Ratings00 Ratings8.04 Ratings
Standardized Processes6.312 Ratings00 Ratings7.96 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Odoo
6.6
18 Ratings
18% below category average
Pipedrive
-
Ratings
Zoho One
9.5
4 Ratings
18% above category average
Inventory tracking8.118 Ratings00 Ratings9.44 Ratings
Automatic reordering8.516 Ratings00 Ratings9.33 Ratings
Location management8.715 Ratings00 Ratings9.74 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Odoo
6.1
16 Ratings
25% below category average
Pipedrive
-
Ratings
Zoho One
9.0
7 Ratings
14% above category average
Pricing8.616 Ratings00 Ratings9.17 Ratings
Order entry8.516 Ratings00 Ratings9.26 Ratings
Credit card processing7.513 Ratings00 Ratings9.34 Ratings
Cost of goods sold8.414 Ratings00 Ratings9.24 Ratings
Order Orchestration8.012 Ratings00 Ratings8.02 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
Odoo
3.1
12 Ratings
83% below category average
Pipedrive
-
Ratings
Zoho One
7.6
7 Ratings
2% above category average
Billing Management7.512 Ratings00 Ratings7.47 Ratings
Cash and Asset Management6.911 Ratings00 Ratings7.34 Ratings
Travel & Expense Management6.411 Ratings00 Ratings8.75 Ratings
Budgetary Control & Encumbrance Accounting5.510 Ratings00 Ratings8.25 Ratings
Period Close7.510 Ratings00 Ratings6.54 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
Odoo
1.0
6 Ratings
153% below category average
Pipedrive
-
Ratings
Zoho One
-
Ratings
Budgeting and Forecasting1.06 Ratings00 Ratings00 Ratings
Project Costing1.05 Ratings00 Ratings00 Ratings
Cost Capture1.05 Ratings00 Ratings00 Ratings
Capital Project Management1.05 Ratings00 Ratings00 Ratings
Customer Contract Compliance1.05 Ratings00 Ratings00 Ratings
Project Revenue Recognition1.05 Ratings00 Ratings00 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
Odoo
3.2
8 Ratings
75% below category average
Pipedrive
-
Ratings
Zoho One
8.0
6 Ratings
13% above category average
Project Planning and Scheduling9.58 Ratings00 Ratings9.56 Ratings
Task Insight for Project Managers9.57 Ratings00 Ratings8.66 Ratings
Project Mobile Functionality9.47 Ratings00 Ratings6.25 Ratings
Definable Resource Pools8.77 Ratings00 Ratings7.54 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
Odoo
3.2
8 Ratings
79% below category average
Pipedrive
-
Ratings
Zoho One
9.5
2 Ratings
25% above category average
Award Lifecycle Management9.87 Ratings00 Ratings9.52 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
Odoo
7.7
11 Ratings
10% above category average
Pipedrive
-
Ratings
Zoho One
8.0
3 Ratings
13% above category average
Bids Analyzed and Compared8.27 Ratings00 Ratings8.93 Ratings
Contract Authoring6.07 Ratings00 Ratings7.52 Ratings
Contract Repository6.97 Ratings00 Ratings7.52 Ratings
Requisitions-to-Purchase Orders Integrated8.010 Ratings00 Ratings8.01 Ratings
Supplier Management7.48 Ratings00 Ratings8.23 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
Odoo
9.7
5 Ratings
38% above category average
Pipedrive
-
Ratings
Zoho One
9.1
4 Ratings
32% above category average
Risk Repository10.02 Ratings00 Ratings9.02 Ratings
Control Management9.95 Ratings00 Ratings9.33 Ratings
Control Efficiency Assessments9.84 Ratings00 Ratings8.03 Ratings
Issue Detection10.03 Ratings00 Ratings9.52 Ratings
Remediation and Certification10.02 Ratings00 Ratings9.52 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
Odoo
6.8
7 Ratings
1% below category average
Pipedrive
-
Ratings
Zoho One
8.4
2 Ratings
20% above category average
Transportation Planning and Optimization8.95 Ratings00 Ratings9.01 Ratings
Transportation Execution Management9.95 Ratings00 Ratings8.01 Ratings
Trade and Customs Management9.44 Ratings00 Ratings8.01 Ratings
Fulfillment Management8.96 Ratings00 Ratings8.92 Ratings
Warehouse Workforce Management9.95 Ratings00 Ratings8.01 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
Odoo
7.9
9 Ratings
7% above category average
Pipedrive
-
Ratings
Zoho One
8.4
1 Ratings
13% above category average
Production Process Design6.66 Ratings00 Ratings8.01 Ratings
Production Management6.17 Ratings00 Ratings8.01 Ratings
Configuration Management8.06 Ratings00 Ratings9.01 Ratings
Work Execution8.37 Ratings00 Ratings8.01 Ratings
Manufacturing Costs8.47 Ratings00 Ratings9.01 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
Odoo
8.4
11 Ratings
16% above category average
Pipedrive
-
Ratings
Zoho One
8.5
3 Ratings
18% above category average
Forecasting8.411 Ratings00 Ratings7.12 Ratings
Inventory Planning8.511 Ratings00 Ratings9.01 Ratings
Performance Monitoring7.610 Ratings00 Ratings9.42 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
Odoo
8.8
6 Ratings
19% above category average
Pipedrive
-
Ratings
Zoho One
8.5
1 Ratings
16% above category average
Proposal Management9.96 Ratings00 Ratings9.01 Ratings
Product Master Data Management9.66 Ratings00 Ratings8.01 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Odoo
-
Ratings
Pipedrive
7.9
68 Ratings
1% above category average
Zoho One
-
Ratings
Customer data management / contact management00 Ratings8.724 Ratings00 Ratings
Workflow management00 Ratings7.721 Ratings00 Ratings
Territory management00 Ratings6.514 Ratings00 Ratings
Opportunity management00 Ratings8.365 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings8.764 Ratings00 Ratings
Contract management00 Ratings8.217 Ratings00 Ratings
Quote & order management00 Ratings7.214 Ratings00 Ratings
Interaction tracking00 Ratings8.521 Ratings00 Ratings
Channel / partner relationship management00 Ratings7.116 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Odoo
-
Ratings
Pipedrive
2.9
7 Ratings
91% below category average
Zoho One
-
Ratings
Case management00 Ratings4.76 Ratings00 Ratings
Call center management00 Ratings1.15 Ratings00 Ratings
Help desk management00 Ratings3.16 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Odoo
-
Ratings
Pipedrive
7.5
49 Ratings
4% below category average
Zoho One
-
Ratings
Lead management00 Ratings7.449 Ratings00 Ratings
Email marketing00 Ratings7.513 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Odoo
-
Ratings
Pipedrive
6.7
67 Ratings
14% below category average
Zoho One
-
Ratings
Task management00 Ratings7.964 Ratings00 Ratings
Billing and invoicing management00 Ratings4.15 Ratings00 Ratings
Reporting00 Ratings8.163 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Odoo
-
Ratings
Pipedrive
7.7
68 Ratings
0% above category average
Zoho One
-
Ratings
Forecasting00 Ratings7.619 Ratings00 Ratings
Pipeline visualization00 Ratings8.268 Ratings00 Ratings
Customizable reports00 Ratings7.516 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Odoo
-
Ratings
Pipedrive
1.1
5 Ratings
149% below category average
Zoho One
-
Ratings
Social data00 Ratings1.15 Ratings00 Ratings
Social engagement00 Ratings1.15 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Odoo
-
Ratings
Pipedrive
3.6
7 Ratings
70% below category average
Zoho One
-
Ratings
Marketing automation00 Ratings3.67 Ratings00 Ratings
Compensation management00 Ratings3.54 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Odoo
-
Ratings
Pipedrive
8.2
61 Ratings
8% above category average
Zoho One
-
Ratings
Mobile access00 Ratings8.261 Ratings00 Ratings
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User Ratings
OdooPipedriveZoho One
Likelihood to Recommend
7.1
(21 ratings)
8.0
(71 ratings)
9.4
(12 ratings)
Likelihood to Renew
1.0
(1 ratings)
8.0
(3 ratings)
-
(0 ratings)
Usability
8.5
(14 ratings)
9.0
(25 ratings)
9.0
(10 ratings)
Availability
-
(0 ratings)
8.2
(1 ratings)
-
(0 ratings)
Support Rating
1.0
(6 ratings)
8.5
(15 ratings)
5.5
(1 ratings)
Implementation Rating
-
(0 ratings)
8.2
(1 ratings)
-
(0 ratings)
User Testimonials
OdooPipedriveZoho One
Likelihood to Recommend
Odoo
It is well suited for inventory tracking, shipping and sales work flows. While some customization is needed to make it functional, if done correctly Odoo can serves as a powerful one stop shop for all of a businesses needs. The ease of customization for email templates, both for sales communications and marketing outreach leaves something to be desired. Perhaps our team hasn't explored this fully enough. I have personally found it intimidating in trying to construct a news letter using the email marketing module
Read full review
Pipedrive Inc.
Pipedrive is a fantastic tool to help monitor and track lead generation and referral sources. It helps maintain accountability with the sales team and helps ensure that we are doing appropriate marketing to maintain a steady influx of cases. The weekly and quarterly sales reports that it can generate are incredibly helpful and insightful. They help inform us of what we need to focus on each quarter/year.
Read full review
Zoho
Zoho One helps me to create and document each of my closures by creating deals. Zoho One helps me to generate reports, which helps me to track my contact. Zoho One helps me on creating tasks and reminds me to get it done on time. Zoho One keeps each steps and actions I took from lead to a deal.
Read full review
Pros
Odoo
  • The creation of products is extremely simple, I like that it does not complicate you to put a lot of detail, of course if you want to put more detailed information later it allows you to do it without problems
  • The fact that I can manage my inventory of my warehouse is very convenient, I only generate my stock report of the products we have in stock and taking inventory is easier
  • The management of opportunities in the CRM is also great, because the guys from the sales department generate their opportunity, place what their client is requiring and we, the logisticians, can automatically generate the quote for what they are requesting, and from there they can only download their quote and send it to their clients.
Read full review
Pipedrive Inc.
  • Great visual visibility of the funnel plus easy to drag the deals across the stages
  • The email integration that collects all relevant communication (also through the possibility of adding a deal-specific Pipedrive address on BCC)
  • The integration with Pandadoc, which we use a lot, so that Pipedrive keeps a really handy overview of the documents we have sent out / which have been signed
Read full review
Zoho
  • Customized dashboards
  • Easy to see the kpis for different aspects of my business
  • And offers a consolidation of CRM campaign and other applications without having to use other technologies from other companies so it's great to consulate consolidated
  • The analytics is great what else
  • Collaboration tools are excellent
Read full review
Cons
Odoo
  • Customer service is nonexistent. You will need a 3rd party to assist you.
  • The system has an open app for integrating with other programs. These are developed by third parties and can be hit or miss in functionality.
  • The system offers great flexibility; however, it is too much and requires coding. For example, changing a Sales order PDF requires coding to modify the document.
  • Initial implementation is clunky and seems to require a 3rd party just for setup.
Read full review
Pipedrive Inc.
  • Showing the customers name on the pipeline page. Right now I can only get it to show the brand name twice. I wish it would replace the second brand name with the main point of contact.
  • Better reporting tools. Their reporting tools are not easy to pick up. I've spent time trying to figure it out and it isn't something I can pick up on quickly.
  • Better training options. I wish I had a personal trainer to walk me through the best way to use Pipedrive so I can get the most out of it.
Read full review
Zoho
  • In my opinion, SUPPORT IS AWFUL!!!
  • If you want to get in touch with a support representative, your best bet is to call the sales number and demand to speak with an agent.
  • Each of the tools operates in a silo, from a support perspective. Some applications, like books, have chat-based support and others require an e-mail.
  • In my experience, expect any e-mail to the main support e-mail to go unanswered.
  • The first year of support was great, but after we renewed for the second year, it has become terrible.
Read full review
Likelihood to Renew
Odoo
No answers on this topic
Pipedrive Inc.
-2 for Its cost and +8 for the need of tracking of leads and monitoring of team.
Read full review
Zoho
No answers on this topic
Usability
Odoo
Once you complete the training with Odoo, you have a great grasp of how the system works, and most every feature is intuitive- There is rarely a task within Odoo that I get frustrated trying to figure out- I can typically look through the system and find what I need to do, and if I ever do need support, the Odoo Support team is excellent
Read full review
Pipedrive Inc.
Pipedrive is easy to use and has a clean interface so we can follow up accurately. Its custom features help manage leads and evaluate team performance. It saves time and improves efficiency. Pipedrive is stable and supports integrations and automation.
Read full review
Zoho
We've been a long time user and are always tweaking our automation to gain efficiencies while improving our service levels. It's pretty easy to come up with what you want to do and then do it yourself. Though, if you're looking to do some really tricked out automations, use of a Zoho Consultant would be a better idea as you'll get exactly what you need much quicker.
Read full review
Support Rating
Odoo
Easy - there is NO SUPPORT (like in ABSOLUTELY NOTHING!!!!!!!). Even for legally mandatory requirements where the system MUST work, they will gladly take a month to get back to you with a NON-answer. We couldn't even get our bank statements correctly into Odoo for 2 months - leading to no reconciliation and the company accounts were a mess (still are!!) as a result - Completely irresponsible. Have not EVEN had an apology from Odoo - they couldn't care less !!
Read full review
Pipedrive Inc.
Between quick video tutorials and having very quick feedback from their support teams, it is one of the main reasons I would recommend Pipedrive. It is critical, especially when setting up the platform to meet your companies needs, that a solid support team like Pipedrive has is there to make the transition easier.
Read full review
Zoho
Support is great as a customer, as a partner I get moved to that team more often and find issues in the support being provided. It also appears that the support agents do not take into account all the information provided and default back to the "step 1 of the playbook" instead of taking into account the business reason the support is being requested and understanding the steps already taken.
Read full review
Implementation Rating
Odoo
No answers on this topic
Pipedrive Inc.
Experiment is the only way to start
Read full review
Zoho
No answers on this topic
Alternatives Considered
Odoo
We decided to go with Odoo over Netsuite due to a few factors. Price was a big reason why, Netsuite is the most expensive ERP we vetted. I also did not have a great experience with Netsuite at my last job. I was on the roll out team and it did not work as promised for POS, inventory managing or reporting, it crashed constantly in the middle of using it. Just over all very poor. Considering it is owned by Oracle and the most expensive, you would think it would be able to function on some sort of base level. That company ended up terminating their contract with Netsuite early and going with a different company.
We don't have crashing or error issues. I can complete receives, cycle counts etc and all of my information saves. Visually, Odoo is more satisfying also.
Read full review
Pipedrive Inc.
I much prefer the interface of Pipedive when compared to Zoho. Much more user friendly and the team is always readily available when we need them. Pipedrive allowed for many custom integrations to be added, as Zoho was a tad more complicated to manipulate. We would not go back to Zoho in any case.
Read full review
Zoho
There is nothing quite close to what Zoho offers with Zoho One in terms of breadth and depth of applications integrated together as a single product. Also, you get to manage a single license and user management on Zoho One, whereas you would need to work with multiple vendors and also simultaneously take care of billing and contract management with all of them. It is much easier with Zoho One
Read full review
Return on Investment
Odoo
  • In older versions, it was super expensive to make it even work. You had to hire third-party developers all the time.
  • Newest versions have better built in functionality.
  • Cost is pretty high. Odoo plus developers to support it could bankrupt a small business.
Read full review
Pipedrive Inc.
  • Great on setup which made our work easier and less technically equipped people can manage a lot of things(compared to SalesForce where you need to hire a developer to set it up)
  • We were able to integrate our calling system easily and get things going on the lead calling aspect.
  • Great multipipeline option where we were able to manage both organisations under one roof.
Read full review
Zoho
  • It is hassle-free to access, which saves you a lot of time and manual effort to get the data accessible.
  • Lead status and follow-ups in one place- what you require is a paradise for the Sales team.
  • Reduces the work of HR a lot.
Read full review
ScreenShots

Odoo Screenshots

Screenshot of Odoo HomeScreenshot of Odoo ProjectScreenshot of Odoo Website GeneralScreenshot of Odoo POSScreenshot of Odoo AccountingScreenshot of Odoo Inventory

Pipedrive Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of