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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Paylocity

    Score8.1 out of 10
    N/APaylocity provides 24/7 access to your online payroll and human resource data management. Paylocity offers highly customizable payroll functionality, as well as HR, benefits administration, and time and talent management programs.N/A

    Agentforce Sales

    Score8.8 out of 10
    N/ASalesforce' Agentforce Sales (formerly Salesforce Sales Cloud) is the company's flagship CRM platform. The AI CRM for Sales features data built right in.

    $25

    per month

    Pricing
    PaylocityAgentforce Sales
    Editions & Modules
    No answers on this topic
    Starter
    $25.00
    per month per user
    Professional
    $80.00
    per month per user
    Enterprise
    $165.00
    per month per user
    Unlimited
    $330.00
    per month per user
    Agentforce 1 Sales
    $550
    per month per user
    Offerings
    Pricing Offerings
    PaylocityAgentforce Sales
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    PaylocityAgentforce Sales
    Considered Both Products
    Paylocity
    Chose Paylocity
    Paylocity was the best choice for us at the time, mainly because we didn't need all of the functionality that the others offered. Those additional functions were a significant difference in cost for the outcomes we needed at the time. Paylocity was right-sized and right price …
    Incentivized
    Chose Paylocity
    Superior in every way except Performance to UKG, including customer support. Ease of use and perceived accuracy was a Paylocity win over all of the providers. It's a great balance of being robust but not overwhelming.
    Incentivized
    Chose Paylocity
    Paylocity is better than all of them. I've never been this satisfied with a payroll company.
    Incentivized
    Chose Paylocity
    n/a
    Incentivized
    Chose Paylocity
    Paylocity was more cost effective. Paylocity was also significantly more attentive to our needs. We did not need a lot of what ADP had to offer, we just needed attention. ADP also has a very clucnky service team (i.e. so many different teams) whereas Paylocity feels more …
    Incentivized
    Chose Paylocity
    They are mostly parity. But it's difficult to walk away from always-on-demand live account manager.
    Incentivized
    Chose Paylocity
    We favor Paylocity over ADP due to accuracy issues with ADP. Paylocity's reliability in payroll and HR management has streamlined our processes and minimized errors. Its user-friendly interface and excellent customer support have further solidified our preference, ensuring …
    Incentivized
    Chose Paylocity
    Essentially, overall integration with a wide variety of modules. I have been through several HRIS integrations. They are the same in that the salesman "overpromises" and the product "underdelivers"-- i.e., sometimes they will say, yes, you can do onboarding with Paylocity-- …
    Incentivized
    Chose Paylocity
    Paylocity has met or exceeded the capacity of these other products. Specifically, now that we have all these tools centralized under Paylocity.
    Incentivized
    Chose Paylocity
    I think payroll processing in Paylocity is much simpler than with either ADP or Paychex. Having the pre-process view and the ability to make corrections easily makes processing payroll much more straightforward than with either of the other products I have worked with. The …
    Incentivized
    Chose Paylocity
    We evaluated and are in the process of moving to Rippling. This was based on some decision maker's conversations with other organization. Alhtough we asked Paylocity if it is a PEO - the answer was no - most of the functionality of Rippling could have been available at …
    Incentivized
    Chose Paylocity
    Paylocity works best for our organization because of the way to lumps all HR tools into one software. It makes daily work so much easier for our on-site employees. Having one login for all HR needs is a huge plus. Paylocity's knowledge base helps employees utilize and learn all …
    Incentivized
    Chose Paylocity
    Paylocity is 150% better than my experience with Inova.
    Incentivized
    Chose Paylocity
    We came off of TriNet and we were wanting to get away from a PEO. After demos by Paylocity, Paycom, and ADP there were a couple of things that went into our decision. ADP was more expensive that we wanted and we had heard a long history of having to deal with technical …
    Incentivized
    Chose Paylocity
    Customer service and help desk were very accessible and application was designed very well. The only issue was cost.
    Incentivized
    Chose Paylocity
    Paylocity was selected by a previous employee, just before I started working with my current employer. I believe that they were unfamiliar with many payroll products and selected Paylocity based on a demo that they viewed or attended. The best experience I have had was with isol…
    Incentivized
    Chose Paylocity
    When I came on board, my first order of business was to transition the company from Paycom back to Paylocity. The system itself is easier to use and far more user friendly. Although the reporting functionality is incomparable, the pros of Paylocity far outweigh the cons of Payco…
    Incentivized
    Chose Paylocity
    Ceridian Dayforce is impossibly difficult, and overkill for any employer of less than 500. Support is not always in the US. Assistance with troubleshooting is 3-48 hours, which is useless when you have a payroll deadline. Training and education of the product is months of …
    Incentivized
    Chose Paylocity
    Paylocity is more user friendly.
    Incentivized
    Chose Paylocity
    Paylocity is much more user-friendly.
    Incentivized
    Chose Paylocity
    Paylocity was better on all fronts
    Incentivized
    Chose Paylocity
    Paylocity has, hands down, the best customer service out of anyone I've used in the past. I've also noticed that there aren't any technical difficulties I've experienced since using Paylocity, which is a little over a year now. Several of the other software programs I used in …
    Incentivized
    Chose Paylocity
    I have also used Kronos but it's not coming up as an option.

    Paylocity is hands down better than ADP and Kronos in my opinion. The reporting features in Paylocity are so much more user friendly. The service I received when using Kronos was terrible and extremely frustrating …
    Incentivized
    Chose Paylocity
    Increased human resource capabilities regarding performance management, onboarding, and time and attendance tracking. Superior client service and knowledge base.
    Incentivized
    Salesforce
    No answer on this topic
    Key User Insights
    Would buy again
    87%
    Would buy again
    1523 Answers
    91%
    Would buy again
    209 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    1416 Answers
    94%
    Delivers good value for the price
    179 Answers
    Happy with the feature set
    91%
    Happy with the feature set
    1593 Answers
    94%
    Happy with the feature set
    216 Answers
    Lived up to sales and marketing promises
    77%
    Lived up to sales and marketing promises
    930 Answers
    91%
    Lived up to sales and marketing promises
    143 Answers
    Implementation went as expected
    69%
    Implementation went as expected
    868 Answers
    81%
    Implementation went as expected
    125 Answers
    Features
    PaylocityAgentforce Sales
    Human Resource Management
    Comparison of Human Resource Management features of Paylocity and Salesforce Agentforce Sales
    Feature
    Paylocity
    8.0
    1650 Ratings
    2% below category average
    Salesforce Agentforce Sales
    -
    Ratings
    Employee demographic data8.51586 Ratings00 Ratings
    Employment history8.31538 Ratings00 Ratings
    Job profiles and administration8.01430 Ratings00 Ratings
    Workflow for transfers, promotions, pay raises, etc.7.81444 Ratings00 Ratings
    Organizational charting7.41329 Ratings00 Ratings
    Organization and location management8.11301 Ratings00 Ratings
    Compliance data (COBRA, OSHA, etc.)7.61126 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of Paylocity and Salesforce Agentforce Sales
    Feature
    Paylocity
    8.4
    1582 Ratings
    2% above category average
    Salesforce Agentforce Sales
    -
    Ratings
    Pay calculation8.81562 Ratings00 Ratings
    Support for external payroll vendors7.9788 Ratings00 Ratings
    Off-cycle/On-Demand payment8.81237 Ratings00 Ratings
    Benefit plan administration7.81084 Ratings00 Ratings
    Direct deposit files9.11549 Ratings00 Ratings
    Salary revision and increment management8.51266 Ratings00 Ratings
    Reimbursement management8.0799 Ratings00 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of Paylocity and Salesforce Agentforce Sales
    Feature
    Paylocity
    7.7
    1344 Ratings
    7% below category average
    Salesforce Agentforce Sales
    -
    Ratings
    Approval workflow8.01207 Ratings00 Ratings
    Balance details7.51301 Ratings00 Ratings
    Annual carry-forward and encashment7.71051 Ratings00 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of Paylocity and Salesforce Agentforce Sales
    Feature
    Paylocity
    8.4
    1589 Ratings
    2% above category average
    Salesforce Agentforce Sales
    -
    Ratings
    View and generate pay and benefit information8.71561 Ratings00 Ratings
    Update personal information8.71590 Ratings00 Ratings
    View company policy documentation8.11309 Ratings00 Ratings
    Employee recognition8.41188 Ratings00 Ratings
    View job history8.41402 Ratings00 Ratings
    Asset Management
    Comparison of Asset Management features of Paylocity and Salesforce Agentforce Sales
    Feature
    Paylocity
    7.7
    512 Ratings
    4% below category average
    Salesforce Agentforce Sales
    -
    Ratings
    Tracking of all physical assets7.7514 Ratings00 Ratings
    HR Reporting
    Comparison of HR Reporting features of Paylocity and Salesforce Agentforce Sales
    Feature
    Paylocity
    7.4
    1477 Ratings
    3% below category average
    Salesforce Agentforce Sales
    -
    Ratings
    Report builder7.41433 Ratings00 Ratings
    Pre-built reports7.81451 Ratings00 Ratings
    Ability to combine HR data with external data7.0962 Ratings00 Ratings
    Onboarding
    Comparison of Onboarding features of Paylocity and Salesforce Agentforce Sales
    Feature
    Paylocity
    8.3
    1387 Ratings
    3% above category average
    Salesforce Agentforce Sales
    -
    Ratings
    New hire portal8.51390 Ratings00 Ratings
    Manager tracking tools8.21143 Ratings00 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of Paylocity and Salesforce Agentforce Sales
    Feature
    Paylocity
    7.7
    791 Ratings
    5% below category average
    Salesforce Agentforce Sales
    -
    Ratings
    Corporate goal setting7.6637 Ratings00 Ratings
    Individual goal setting7.7736 Ratings00 Ratings
    Line-of sight-visibility7.6574 Ratings00 Ratings
    Performance tracking7.8738 Ratings00 Ratings
    Performance Management
    Comparison of Performance Management features of Paylocity and Salesforce Agentforce Sales
    Feature
    Paylocity
    7.6
    987 Ratings
    5% below category average
    Salesforce Agentforce Sales
    -
    Ratings
    Performance plans7.6905 Ratings00 Ratings
    Performance improvement plans7.3789 Ratings00 Ratings
    Review status tracking7.7915 Ratings00 Ratings
    Review reminders7.8922 Ratings00 Ratings
    Multiple review frequency7.7785 Ratings00 Ratings
    Succession Planning
    Comparison of Succession Planning features of Paylocity and Salesforce Agentforce Sales
    Feature
    Paylocity
    7.4
    547 Ratings
    6% below category average
    Salesforce Agentforce Sales
    -
    Ratings
    Create succession plans/pools7.3380 Ratings00 Ratings
    Candidate ranking7.4445 Ratings00 Ratings
    Candidate search7.6503 Ratings00 Ratings
    Candidate development7.4414 Ratings00 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Paylocity and Salesforce Agentforce Sales
    Feature
    Paylocity
    8.1
    944 Ratings
    2% above category average
    Salesforce Agentforce Sales
    -
    Ratings
    Job Requisition Management8.4822 Ratings00 Ratings
    Company Website Posting8.3848 Ratings00 Ratings
    Publish to Social Media7.8667 Ratings00 Ratings
    Job Search Site Posting8.1817 Ratings00 Ratings
    Duplicate Candidate Prevention7.6713 Ratings00 Ratings
    Applicant Tracking8.5880 Ratings00 Ratings
    Notifications and Alerts8.2881 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Paylocity and Salesforce Agentforce Sales
    Feature
    Paylocity
    -
    Ratings
    Salesforce Agentforce Sales
    8.2
    268 Ratings
    5% above category average
    Customer data management / contact management00 Ratings8.6268 Ratings
    Workflow management00 Ratings8.6258 Ratings
    Territory management00 Ratings7.5211 Ratings
    Opportunity management00 Ratings9.0258 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings7.7243 Ratings
    Contract management00 Ratings8.0214 Ratings
    Quote & order management00 Ratings7.6197 Ratings
    Interaction tracking00 Ratings8.9228 Ratings
    Channel / partner relationship management00 Ratings8.0190 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Paylocity and Salesforce Agentforce Sales
    Feature
    Paylocity
    -
    Ratings
    Salesforce Agentforce Sales
    7.7
    104 Ratings
    0% above category average
    Case management00 Ratings8.3102 Ratings
    Call center management00 Ratings7.782 Ratings
    Help desk management00 Ratings7.286 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Paylocity and Salesforce Agentforce Sales
    Feature
    Paylocity
    -
    Ratings
    Salesforce Agentforce Sales
    7.8
    243 Ratings
    1% above category average
    Lead management00 Ratings7.8238 Ratings
    Email marketing00 Ratings7.9205 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Paylocity and Salesforce Agentforce Sales
    Feature
    Paylocity
    -
    Ratings
    Salesforce Agentforce Sales
    8.0
    247 Ratings
    4% above category average
    Task management00 Ratings8.3235 Ratings
    Billing and invoicing management00 Ratings7.078 Ratings
    Reporting00 Ratings8.7200 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Paylocity and Salesforce Agentforce Sales
    Feature
    Paylocity
    -
    Ratings
    Salesforce Agentforce Sales
    8.3
    260 Ratings
    8% above category average
    Forecasting00 Ratings7.8228 Ratings
    Pipeline visualization00 Ratings8.5247 Ratings
    Customizable reports00 Ratings8.7257 Ratings
    Customization
    Comparison of Customization features of Paylocity and Salesforce Agentforce Sales
    Feature
    Paylocity
    -
    Ratings
    Salesforce Agentforce Sales
    8.4
    251 Ratings
    9% above category average
    Custom fields00 Ratings9.0248 Ratings
    Custom objects00 Ratings8.7238 Ratings
    Scripting environment00 Ratings7.6175 Ratings
    API for custom integration00 Ratings8.5209 Ratings
    Security
    Comparison of Security features of Paylocity and Salesforce Agentforce Sales
    Feature
    Paylocity
    -
    Ratings
    Salesforce Agentforce Sales
    9.0
    282 Ratings
    7% above category average
    Single sign-on capability00 Ratings9.0220 Ratings
    Role-based user permissions00 Ratings9.0254 Ratings
    Social CRM
    Comparison of Social CRM features of Paylocity and Salesforce Agentforce Sales
    Feature
    Paylocity
    -
    Ratings
    Salesforce Agentforce Sales
    7.7
    160 Ratings
    2% above category average
    Social data00 Ratings8.0158 Ratings
    Social engagement00 Ratings7.3156 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Paylocity and Salesforce Agentforce Sales
    Feature
    Paylocity
    -
    Ratings
    Salesforce Agentforce Sales
    7.9
    216 Ratings
    5% above category average
    Marketing automation00 Ratings7.9212 Ratings
    Compensation management00 Ratings7.9146 Ratings
    Platform
    Comparison of Platform features of Paylocity and Salesforce Agentforce Sales
    Feature
    Paylocity
    -
    Ratings
    Salesforce Agentforce Sales
    8.3
    231 Ratings
    9% above category average
    Mobile access00 Ratings8.3231 Ratings
    Best Alternatives
    PaylocityAgentforce Sales
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    UZIO
    Score9.4 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Zoho People
    Score8.6 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    PeopleStrong
    Score10 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PaylocityAgentforce Sales
    Likelihood to Recommend
    8.0
    (1753 ratings)
    8.9
    (470 ratings)
    Likelihood to Renew
    9.1
    (195 ratings)
    9.1
    (61 ratings)
    Usability
    8.1
    (565 ratings)
    8.4
    (166 ratings)
    Availability
    8.8
    (49 ratings)
    9.0
    (29 ratings)
    Performance
    8.8
    (47 ratings)
    8.0
    (20 ratings)
    Support Rating
    8.0
    (178 ratings)
    9.0
    (98 ratings)
    In-Person Training
    7.8
    (9 ratings)
    8.0
    (12 ratings)
    Online Training
    8.3
    (41 ratings)
    9.1
    (15 ratings)
    Implementation Rating
    6.6
    (109 ratings)
    9.0
    (19 ratings)
    Configurability
    7.9
    (41 ratings)
    9.0
    (4 ratings)
    Contract Terms and Pricing Model
    8.0
    (33 ratings)
    8.8
    (9 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    8.2
    (5 ratings)
    Data Sources
    -
    (0 ratings)
    8.2
    (5 ratings)
    Ease of integration
    6.5
    (39 ratings)
    9.0
    (2 ratings)
    Product Scalability
    8.4
    (48 ratings)
    8.9
    (85 ratings)
    Professional Services
    7.8
    (25 ratings)
    9.3
    (8 ratings)
    Vendor post-sale
    7.5
    (45 ratings)
    8.0
    (1 ratings)
    Vendor pre-sale
    7.9
    (43 ratings)
    8.0
    (1 ratings)
    User Testimonials
    PaylocityAgentforce Sales
    Likelihood to Recommend
    Paylocity
    Consistent and ongoing issues with time and labor, payroll, benefits, and a lack of care and sense of urgency from the account manager and Paylocity staff in general when issues do arise. Every time an issue is fixed within the system, it seems that something else then begins to malfunction. 2026 specifically, there have been numerous issues with the time-off feature for both the employees and the HR Team.
    Incentivized
    Read full review
    Salesforce
    Obviously, for any business, there are two main areas to focus on — the sales path and the service path. Sales Cloud wouldn’t be suited for a company that’s primarily into support services. For those kinds of companies, Salesforce has a different product — Service Cloud. So, for anyone in the support or service space, Sales Cloud isn’t the right fit.
    Incentivized
    Read full review
    Pros
    Paylocity
    • When I need assistance, calling the help line is easy, and most of the time there isn't a long wait. Also, they can and do call back if necessary. I have had Zoom meetings to address issues that required more than just a phone call.
    • Tracking taxes and filing reports is truly important to us so that we file in a timely manner and avoid penalties and interest. We incurred many penalties when we were using QuickBooks.
    • Keeping track of employee documents such as I-9 forms along with visas, work authorizations, resident cards, driver's licenses, and certifications is easy and in one location.
    • With Paylocity, we can easily see who filled out applications. Previously, we used paper applications, which were more manual and involved looking through actual paperwork. This was hard to manage.
    Incentivized
    Read full review
    Salesforce
    • The customizations - We have an organization that operates differently from most companies, so we’ve had to implement quite a few customizations — and Salesforce allows us to do that quite quickly. Most of the time, delays come from dependencies on other internal parties rather than the system itself.
    • From my perspective as a consultant, one of the biggest advantages is that everything is in Salesforce — all the details, all in one place. The ability to customize it easily is a big plus; there’s really a lot you can do with it.
    Incentivized
    Read full review
    Cons
    Paylocity
    • There's a lot of confusion of the Effective Date and Begin Check Date.
    • Better explanations of cross-company managers when not all companies use the same modules.
    • Better explanation of the Time and Labor piece and how we can better utilize live labor, forecasting, and overall scheduling.
    Incentivized
    Read full review
    Salesforce
    • We still need to include the production part. We started using Salesforce to sell the seeds — our inventory is in SAP — and from there we handle sales and track the process of planting, harvesting, selling, and then collecting payments. But we don’t yet manage the earlier production processes, like production planning. We handle allocation, but not full production planning, and that’s an area where we still have room for improvement.
    Incentivized
    Read full review
    Likelihood to Renew
    Paylocity
    The system is easy to use. I love the knowledge base system offered, I can answer many of my questions by looking here first before calling in. If i do have to call in to the help desk, everyone seems to be super knowledgably about the Paylocity Product and if they are unable to assist, which rarely happens, they will escalate my call to the next level of assistance
    Incentivized
    Read full review
    Salesforce
    There are days when I wish we hadn't switched, but I know that if we put in the time, we will get to where we want to be with the software and that it has many more capabilities than anything else we looked at. However, the amount of time and onboarding we need to do is also far greater than we realized/were told when we originally bought the product. They told us we should hire onboarding support, but at the end, after we had already reached our budget maximum for this, so it's been slower than we had hoped.
    Incentivized
    Read full review
    Usability
    Paylocity
    I would say that these 2 factors are the biggest contributors to the rating that I have given. The app is still buggy; I gave up on it after not being able to clock in 3 times. Also, the Firefox unavailability. I had to give up the Firefox browser in order for me to sign my contract and use Paylocity. If they are able to address those 2 issues then it should be a perfect 10.
    Incentivized
    Read full review
    Salesforce
    Because I think it could be easier. We have different standards today since we’re used to interacting with consumer apps like Starbucks, where all you do is scan your card. Then, when you use Sales Cloud, there are still a lot of manual inputs. So my mission with AI is really about figuring out how to make that easier.
    Incentivized
    Read full review
    Reliability and Availability
    Paylocity
    Over the last 3 years, we've only had one major service issue that rendered Airbase unusable for us for about 24 hours. That said, they navigated the SVB bank crisis very well and made sure funds were available during that time.
    Incentivized
    Read full review
    Salesforce
    Salesforce is always available securely from any internet-capable device anywhere in the world, UNLESS you choose to set security measures so that ONLY trusted IP ranges may access the system at certain times of the day. It's all about choice and flexibility with Salesforce products.
    Incentivized
    Read full review
    Performance
    Paylocity
    We had some minor hiccups throughout the year but they have all been fixable. Paylocity integrates well with our 401k provider, Principal, and our benefits, OneDigital. It makes it simple to house everything and have it all connected. It doesn't slow anything down to have Principal integrated. It makes it more efficient
    Incentivized
    Read full review
    Salesforce
    Salesforce performance in general is excellent. "The cloud infrastructure beneath Force.com has been fine-tuned over the past 10 years. It powers nearly 100,000+ businesses running more than 185,000 applications that 3 million users count on every day."
    Points per Salesforce -
    1) Multitenant kernel - With a multitenant platform, each business that uses the app doesn’t have its own copy. Instead, all businesses share a single copy and then customize it for their specific needs.
    2) ISO 27001 certified security - You can’t compromise when it comes to enterprise-level security. Force.com is road-tested and trusted by nearly 100,000+ companies, including many of the world’s most security-conscious organizations, such as banks and health care providers.
    3) Proven reliability - All Force.com apps run on world-class data centers with backup, failover, and disaster-recovery facilities. Force.com has had a proven 99.9 percent uptime record for years.
    4) Proven, real-time scalability - Force.com is used by many of the world's largest enterprises, including Cisco, Japan Post Network, and Symantec. Applications can automatically scale from a few users to millions of page views, as needed.
    5) Real-time query optimizer - You need fast access to your data. The Force.com query optimizer delivers under 300ms response time, at a massive scale.
    6) Real-time transparent system status - You can always see real-time system performance, availability, and security information at trust.salesforce.com.
    7) Real-time upgrades - Unlike traditional software platforms, our upgrades never break your customizations, code, or integrations. We upgrade the platform for you 3 to 4 times each year. As a result, you’re always on the latest version, with access to the latest features, performance, and security enhancements.
    8) Real-time sandbox environments - With a single click, you can create copies of your applications, configuration, and data in separate environments for development, testing, and training.
    9) Three global production data centers and disaster recovery - Force.com runs on three geographically dispersed, mirrored data centers with built-in replication, disaster recovery, a redundant network backbone, and no single points of failure
    Read full review
    Support Rating
    Paylocity
    I have contacted support on several occasions, mostly for assistance with voiding a check and running an off-cycle payroll. The account managers and support team were all very knowledgeable and helpful. They provided great insight and clarity in answering my questions and helping me navigate these processes. I learn something new and helpful each time I speak with them! On a separate note, we have reported technical issues regarding several Paylocity onboarding tasks since this past year. We have reached out several times regarding these issues, but are still waiting for a resolution. It seems sometimes that technical concerns are reported, with no proper solution or follow-up.
    Incentivized
    Read full review
    Salesforce
    The overall support has been good. More and more features are being released quite frequently. Very small features are also making big difference in how the tool can be adapted and used better. If there is anything we need or are stuck, the support team sets up a call and helps in resolving the issue/provides workarounds.
    Read full review
    In-Person Training
    Paylocity
    I didn't have in-person training, but I'm sure it was just as great as any other training/assistance Paylocity provides. Paylocity customer service is always available. You never have to be on hold and their answers are always accurate and timely. Documents in the help section are helpful as well. My in-person training was conducted y one of our employees who was involved in the initial set-up and training of all employees. She was excellent.
    Incentivized
    Read full review
    Salesforce
    I attended two training sessions. I would rate them a 4 as an advanced user. It was very basic – great for someone new – would give 8+ for new person.

    I had 3 years of experience at the time. I skipped basic and went onto advanced and still not helpful. A lot of it was best practices that didn’t feel relevant for our business
    Read full review
    Online Training
    Paylocity
    It was virtually, click orange button in top right corner, click run report, hit submit. The training was minimal at best. I did not know what I was doing, so I just wrote down the steps, so when they steps failed I had no idea what to do, where I was in the process, What the terms mean or where to find them. When I had questions it was always the same answers, no understanding for WHAT I was doing when I hit the orange button.
    Incentivized
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    Salesforce
    I have gone through multiple. The content that’s delivered is quite basic – I wish they had more advanced training.

    We are grandfathered into premium support plus training. We get unlimited access to instructor led and online training for free. We have taken advantage of this
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    Implementation Rating
    Paylocity
    Implementation was a bit bumpy and Paylocity team not always available for next steps and/or questions. I feel like Paylocity could have done a better job in their fact finding as far as what we were currently doing, our payroll policies and needs, etc. so that we would have run into less issues as we moved forward.
    Incentivized
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    Salesforce
    Just from an organizational standpoint - we standardized our data prior to moving to Salesforce. But we essentially standardized it wrong. That's created a big disgusting mess for us know that I'll have to deal with as the Admin. Be sure you think through use cases prior to doing something like that - seek outside opinions on how the data will work best, especially depending on what else you're going to integrate with Salesforce.
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    Alternatives Considered
    Paylocity
    We switched from QuickBooks because Paylocity offers more than just payroll. It combines payroll, time tracking, HR, benefits, and employee self-service in one system. This has helped us reduce manual work, improve reporting, and make payroll more efficient. Overall, Paylocity was a better fit for our company's growth and HR needs.
    Incentivized
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    Salesforce
    So I've evaluated, implemented Microsoft Dynamics in the past. I've used Oracle CRM solutions. I've used Daylight, which is a very niche CRM system the last couple of years. And I've evaluated a variety from Legacy Microsoft Ones to Zoho and Sugar when making implementation decisions at other companies. But usually I've gone with Salesforce. I'd say it's better than most. The only one that I generally prefer, and last time I chose an implementation from scratch, I did Microsoft Dynamics. And the reason is for small mid-size organization, Microsoft Dynamics, if you already have Microsoft Office products, it's much better integrated to all of the Excel, Word, OneNote, Outlook email than what you get from Salesforce. And so that's the only one that if someone's a Microsoft organization and small sized company, it'll save a lot of integration things, a lot of security, a lot of login and access and IT management by just sticking within the Microsoft ecosystem. But outside of that, if you don't use Microsoft or if you're a large organization or have other needs that you want, Salesforce I'd say is better than all of the other CRM offerings out there. It's the easiest to use and the most robust and the most vendors and products for the ecosystem.
    Incentivized
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    Contract Terms and Pricing Model
    Paylocity
    Everyone wants a good deal of course. We thought we did ok and felt you still made your money also
    Incentivized
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    Salesforce
    Salesforce is the most widely used CRM system. Professionalism tends to increase when things go wrong for market leaders. Salesforce considers us as users because they own the market. Having all of our data in one place and all of our teams working within Salesforce. Anyone who uses Salesforce is impacted by it, even if they don't.
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    Scalability
    Paylocity
    We have gone from a medium sized company to a larger company with no issues whatsoever with Paylocity being able to keep up or do what we need it to do for the size of our needs. In fact, it does more than we even use at this juncture
    Incentivized
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    Salesforce
    It's very scalable as it has a ton of features (but you do need an admin who understands how to leverage these features). Because of the various features, we've also needed to host onboarding sessions with our users so that they can familiarize themselves with the platform, which isn't always super user-friendly or intuitive.
    Incentivized
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    Professional Services
    Paylocity
    Some are knowledgable others not as much and sometimes instead of helping you fix the issue will just give you some directions and expect you to try to figure it out yourself. Also, when your Account Manager needs to escliate the issue to another group, it can take a long time for them to get to your issue and there's no commuication.
    Incentivized
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    Salesforce
    Using Salesforce.com has made my daily routines more efficient and simplified the manual tasks I had to perform independently. I can now access data from any device, online or offline, and provide better guidance to my team about the forecasts provided by the built-in artificial intelligence (AI). A chat with a Salesforce support specialist would be great. The knowledge base has a community forum where Salesforce users can ask questions and learn more about the product.
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    Return on Investment
    Paylocity
    • The time savings alone is worth the cost. I went from having to spend 3 - 4 full business days on payroll to about 1.
    • Being able to look all employee data up in one place is a lifesaver and time saver - even outside of the office if I need to access information quickly it is all just a sign in away.
    • It has saved significant time and reduced confusion related to onboarding. Everyone is able to see what stage an employee is at, I do not need to worry about employees potentially working for us illegally thanks to eVerify, and I am always assured that all required documentation for regulatory purposes has been obtained prior to employment beginning.
    Incentivized
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    Salesforce
    • It allows me to keep a close eye on all of my performance metrics through the Dashboard Reporting, ie what my sales pipeline looks like, how much it's changed in the last 60 days, new opportunities created in the last 7 days, # of emails sent for the week, etc. The ease of the design and output make it really easy to check my progress throughout the day to find where I have holes and am falling short on my personal and work goals. It's resulted in greater transparency with my Mgmt Team and shorter 1-on-1 mtgs with my boss as he can see exactly where I am at all times (to be fair, I'm a senior sales rep, so he pretty much lets me do my job completely unfettered), but it does prove that I am continually producing which recently resulted in a raise I didn't even ask for.
    • The SF repository is so detailed that I don't have to spend tons of time finding frequently used websites attached to a client or see what all interactions with the company look like. Even though I don't use SF for my bulk emails and email sequences, SF provides me with an email to use in the bcc of these emails which links everything back to SF. I find that extremely helpful. This really impacts my efficiency and I can honestly say that once I started using all the functionality of data management, it saved me about 20% of my time/week that I could then allocate towards other revenue-generating tasks like prospecting and account management. The more time I have for those, the better. My year-over-year on accounts 1 year and older just grew by 17% this last year.
    Incentivized
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    ScreenShots

    Paylocity Screenshots

    Screenshot of a view of real-time employee data and performance metrics used to uncover and analyze trends. This creates an impactful understanding of the business, increase retention, understand labor costs, and plan for changes.Screenshot of where to automate manual processes with Paylocity's self-serve automation engine, Workflows. Users can implement routines for time-consuming manual tasks.Screenshot of where to manage and comply with employment law. Paylocity's HR Compliance solution helps users to stay on track and view important employee compliance items, from Equal Employment Opportunity (EEO), healthcare, and compensation.Screenshot of how Paylocity Recruiting can automate hiring processes. amplify outreach, showcase a company's culture, and build stronger candidate connections to swiftly fill positions.Screenshot of recognition and rewards in Paylocity.

    Agentforce Sales Screenshots

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