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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Pipedrive

    Score8.6 out of 10
    N/APipedrive is a customer relationship management (CRM) software built to help small teams to drive sales.

    $24

    per month per seat

    UKG Pro

    Score8.1 out of 10
    N/AUKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.N/A
    Pricing
    PipedriveUKG Pro
    Editions & Modules
    Essential
    $24
    per month per seat
    Advanced
    $49
    per month per seat
    Professional
    $69
    per month per seat
    Power
    $79
    per month per seat
    Enterprise
    $129
    per month per seat
    No answers on this topic
    Offerings
    Pricing Offerings
    PipedriveUKG Pro
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsMonthly plans are available. The Essentials monthly plan at $24 per month.—
    More Pricing Information
    Features
    PipedriveUKG Pro
    Sales Force Automation
    Comparison of Sales Force Automation features of Pipedrive and UKG Pro
    Feature
    Pipedrive
    7.9
    68 Ratings
    1% above category average
    UKG Pro
    -
    Ratings
    Customer data management / contact management8.724 Ratings00 Ratings
    Workflow management7.821 Ratings00 Ratings
    Territory management6.514 Ratings00 Ratings
    Opportunity management8.365 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.864 Ratings00 Ratings
    Contract management8.317 Ratings00 Ratings
    Quote & order management7.314 Ratings00 Ratings
    Interaction tracking8.521 Ratings00 Ratings
    Channel / partner relationship management7.116 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Pipedrive and UKG Pro
    Feature
    Pipedrive
    2.9
    7 Ratings
    91% below category average
    UKG Pro
    -
    Ratings
    Case management4.76 Ratings00 Ratings
    Call center management1.15 Ratings00 Ratings
    Help desk management3.16 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Pipedrive and UKG Pro
    Feature
    Pipedrive
    7.5
    49 Ratings
    3% below category average
    UKG Pro
    -
    Ratings
    Lead management7.549 Ratings00 Ratings
    Email marketing7.613 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Pipedrive and UKG Pro
    Feature
    Pipedrive
    6.7
    67 Ratings
    14% below category average
    UKG Pro
    -
    Ratings
    Task management7.964 Ratings00 Ratings
    Billing and invoicing management4.15 Ratings00 Ratings
    Reporting8.263 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Pipedrive and UKG Pro
    Feature
    Pipedrive
    7.8
    68 Ratings
    2% above category average
    UKG Pro
    -
    Ratings
    Forecasting7.719 Ratings00 Ratings
    Pipeline visualization8.268 Ratings00 Ratings
    Customizable reports7.516 Ratings00 Ratings
    Customization
    Comparison of Customization features of Pipedrive and UKG Pro
    Feature
    Pipedrive
    6.4
    64 Ratings
    18% below category average
    UKG Pro
    -
    Ratings
    Custom fields8.664 Ratings00 Ratings
    Custom objects8.554 Ratings00 Ratings
    Scripting environment1.04 Ratings00 Ratings
    API for custom integration7.646 Ratings00 Ratings
    Security
    Comparison of Security features of Pipedrive and UKG Pro
    Feature
    Pipedrive
    6.7
    62 Ratings
    23% below category average
    UKG Pro
    -
    Ratings
    Single sign-on capability6.112 Ratings00 Ratings
    Role-based user permissions7.360 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Pipedrive and UKG Pro
    Feature
    Pipedrive
    1.1
    5 Ratings
    149% below category average
    UKG Pro
    -
    Ratings
    Social data1.15 Ratings00 Ratings
    Social engagement1.15 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Pipedrive and UKG Pro
    Feature
    Pipedrive
    3.6
    7 Ratings
    71% below category average
    UKG Pro
    -
    Ratings
    Marketing automation3.67 Ratings00 Ratings
    Compensation management3.54 Ratings00 Ratings
    Platform
    Comparison of Platform features of Pipedrive and UKG Pro
    Feature
    Pipedrive
    8.2
    61 Ratings
    7% above category average
    UKG Pro
    -
    Ratings
    Mobile access8.261 Ratings00 Ratings
    Human Resource Management
    Comparison of Human Resource Management features of Pipedrive and UKG Pro
    Feature
    Pipedrive
    -
    Ratings
    UKG Pro
    7.8
    955 Ratings
    5% below category average
    Employee demographic data00 Ratings8.5865 Ratings
    Employment history00 Ratings8.2890 Ratings
    Job profiles and administration00 Ratings8.0861 Ratings
    Workflow for transfers, promotions, pay raises, etc.00 Ratings7.5842 Ratings
    Organizational charting00 Ratings7.2755 Ratings
    Organization and location management00 Ratings8.0768 Ratings
    Compliance data (COBRA, OSHA, etc.)00 Ratings7.3606 Ratings
    Payroll Management
    Comparison of Payroll Management features of Pipedrive and UKG Pro
    Feature
    Pipedrive
    -
    Ratings
    UKG Pro
    7.9
    869 Ratings
    4% below category average
    Pay calculation00 Ratings8.0823 Ratings
    Support for external payroll vendors00 Ratings7.6414 Ratings
    Off-cycle/On-Demand payment00 Ratings8.1328 Ratings
    Benefit plan administration00 Ratings7.5739 Ratings
    Direct deposit files00 Ratings8.3809 Ratings
    Salary revision and increment management00 Ratings8.1667 Ratings
    Reimbursement management00 Ratings8.057 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of Pipedrive and UKG Pro
    Feature
    Pipedrive
    -
    Ratings
    UKG Pro
    7.6
    677 Ratings
    8% below category average
    Approval workflow00 Ratings7.5603 Ratings
    Balance details00 Ratings7.6633 Ratings
    Annual carry-forward and encashment00 Ratings7.6524 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of Pipedrive and UKG Pro
    Feature
    Pipedrive
    -
    Ratings
    UKG Pro
    7.8
    922 Ratings
    6% below category average
    View and generate pay and benefit information00 Ratings8.0889 Ratings
    Update personal information00 Ratings8.2894 Ratings
    View company policy documentation00 Ratings7.7659 Ratings
    Employee recognition00 Ratings7.1346 Ratings
    View job history00 Ratings8.0873 Ratings
    Asset Management
    Comparison of Asset Management features of Pipedrive and UKG Pro
    Feature
    Pipedrive
    -
    Ratings
    UKG Pro
    7.6
    233 Ratings
    6% below category average
    Tracking of all physical assets00 Ratings7.6233 Ratings
    HR Reporting
    Comparison of HR Reporting features of Pipedrive and UKG Pro
    Feature
    Pipedrive
    -
    Ratings
    UKG Pro
    7.0
    857 Ratings
    8% below category average
    Report builder00 Ratings7.2831 Ratings
    Pre-built reports00 Ratings7.2846 Ratings
    Ability to combine HR data with external data00 Ratings6.6590 Ratings
    Onboarding
    Comparison of Onboarding features of Pipedrive and UKG Pro
    Feature
    Pipedrive
    -
    Ratings
    UKG Pro
    7.8
    651 Ratings
    3% below category average
    New hire portal00 Ratings8.1644 Ratings
    Manager tracking tools00 Ratings7.5523 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of Pipedrive and UKG Pro
    Feature
    Pipedrive
    -
    Ratings
    UKG Pro
    7.4
    443 Ratings
    9% below category average
    Corporate goal setting00 Ratings7.3349 Ratings
    Individual goal setting00 Ratings7.4422 Ratings
    Line-of sight-visibility00 Ratings7.5303 Ratings
    Performance tracking00 Ratings7.5391 Ratings
    Performance Management
    Comparison of Performance Management features of Pipedrive and UKG Pro
    Feature
    Pipedrive
    -
    Ratings
    UKG Pro
    7.4
    548 Ratings
    8% below category average
    Performance plans00 Ratings7.5490 Ratings
    Performance improvement plans00 Ratings6.9387 Ratings
    Review status tracking00 Ratings7.6504 Ratings
    Review reminders00 Ratings7.5474 Ratings
    Multiple review frequency00 Ratings7.5398 Ratings
    Succession Planning
    Comparison of Succession Planning features of Pipedrive and UKG Pro
    Feature
    Pipedrive
    -
    Ratings
    UKG Pro
    7.1
    239 Ratings
    11% below category average
    Create succession plans/pools00 Ratings6.8192 Ratings
    Candidate ranking00 Ratings7.3206 Ratings
    Candidate search00 Ratings7.5210 Ratings
    Candidate development00 Ratings7.0190 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Pipedrive and UKG Pro
    Feature
    Pipedrive
    -
    Ratings
    UKG Pro
    7.4
    537 Ratings
    7% below category average
    Job Requisition Management00 Ratings7.5505 Ratings
    Company Website Posting00 Ratings7.4496 Ratings
    Publish to Social Media00 Ratings7.1393 Ratings
    Job Search Site Posting00 Ratings7.3458 Ratings
    Duplicate Candidate Prevention00 Ratings7.1388 Ratings
    Applicant Tracking00 Ratings7.6493 Ratings
    Notifications and Alerts00 Ratings7.5458 Ratings
    Best Alternatives
    PipedriveUKG Pro
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    Salesflare
    Score10 out of 10
    UZIO
    Score9.4 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Zoho People
    Score8.6 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    PeopleStrong
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PipedriveUKG Pro
    Likelihood to Recommend
    8.0
    (72 ratings)
    8.0
    (1097 ratings)
    Likelihood to Renew
    8.0
    (3 ratings)
    10.0
    (197 ratings)
    Usability
    9.0
    (25 ratings)
    7.9
    (334 ratings)
    Availability
    8.2
    (1 ratings)
    10.0
    (76 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (333 ratings)
    Support Rating
    8.5
    (15 ratings)
    7.6
    (496 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (88 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (206 ratings)
    Implementation Rating
    8.2
    (1 ratings)
    9.1
    (87 ratings)
    Configurability
    -
    (0 ratings)
    8.7
    (78 ratings)
    Ease of integration
    -
    (0 ratings)
    5.9
    (68 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (95 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.4
    (57 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (50 ratings)
    User Testimonials
    PipedriveUKG Pro
    Likelihood to Recommend
    Pipedrive Inc.
    Pipedrive is a fantastic tool to help monitor and track lead generation and referral sources. It helps maintain accountability with the sales team and helps ensure that we are doing appropriate marketing to maintain a steady influx of cases. The weekly and quarterly sales reports that it can generate are incredibly helpful and insightful. They help inform us of what we need to focus on each quarter/year.
    Incentivized
    Read full review
    UKG
    I feel UKG Pro has been so horribly rolled out at the City of Houston. I'm amazed that, as a system administrator, it even works at all. In my opinion, the greatest expense the city has budgeted is managed by a shoe-string, janky, bug-ridden mess. I truly hope UKG is bought out for 2 cents and scattered to dust. In my opinion, terrible maintenance and support, the worst consultants money can buy, the sleaziest sales accountants. This system tries my patience as a lead system administrator and I would caution anyone considering bringing in this mess to their business. It's been a year now, and we still have workarounds and bugs daily.
    Read full review
    Pros
    Pipedrive Inc.
    • Great visual visibility of the funnel plus easy to drag the deals across the stages
    • The email integration that collects all relevant communication (also through the possibility of adding a deal-specific Pipedrive address on BCC)
    • The integration with Pandadoc, which we use a lot, so that Pipedrive keeps a really handy overview of the documents we have sent out / which have been signed
    Read full review
    UKG
    • UKG has an amazing support team to reach out to if assistance is needed
    • All add-ons of UKG Pro integrate seamlessly making it a powerful software program
    • UKG Pro is very configurable to meet the specific needs of companies
    • It is easy to use and navigate
    • The mobile app is loved by all employees and provides on-demand access
    • The Ultimate Community is amazing!! On-demand information on all products and how they are used. Connect with other companies that use UKG Pro and learn from each other.
    • The Learning Centre is also amazing!! Learning right at your fingertips anytime, anywhere.
    Incentivized
    Read full review
    Cons
    Pipedrive Inc.
    • Showing the customers name on the pipeline page. Right now I can only get it to show the brand name twice. I wish it would replace the second brand name with the main point of contact.
    • Better reporting tools. Their reporting tools are not easy to pick up. I've spent time trying to figure it out and it isn't something I can pick up on quickly.
    • Better training options. I wish I had a personal trainer to walk me through the best way to use Pipedrive so I can get the most out of it.
    Incentivized
    Read full review
    UKG
    • Teachers that are hard functionality. Okay. I would say the most issues that we've had is the admins or the HR department losing their access and it throws us for a loop. It's like, what happened? What's going on? So that's the main thing. And then some of our employees struggle with the hourly employees try to struggle with timekeeping as in clocking in and clocking out. But we got that resolved. Thank you UKG Pro. And our employees are happy again. I would recommend UKG Pro.
    Incentivized
    Read full review
    Likelihood to Renew
    Pipedrive Inc.
    -2 for Its cost and +8 for the need of tracking of leads and monitoring of team.
    Incentivized
    Read full review
    UKG
    We have been a customer since 2015, we have gone to market and find that UKG Pro product is both user friendly for administrators as well as the employee. The qualify of support and service of UKG team is valued and we trust the product.
    Incentivized
    Read full review
    Usability
    Pipedrive Inc.
    Pipedrive is easy to use and has a clean interface so we can follow up accurately. Its custom features help manage leads and evaluate team performance. It saves time and improves efficiency. Pipedrive is stable and supports integrations and automation.
    Incentivized
    Read full review
    UKG
    It gets the job done, but not with a few deep sighs. Once you know where stuff lives, it's manageable, but the first learning curve is steep, some menus feel buried. However, it's consistent, reliable and doesn't crash on me, which counts for a lot. With a little UI glow up it could push into a 9 zone.
    Incentivized
    Read full review
    Reliability and Availability
    Pipedrive Inc.
    No answers on this topic
    UKG
    For the most part UltiPro has been reliable, but it could definitely be better. There have been several notable server issues where we were unable to access the product or unable to utilize some of the features. Customer support is usually quick to respond to questions about these issues, but they do not proactively reach out to customers whose environments have been effected by outages
    Read full review
    Performance
    Pipedrive Inc.
    No answers on this topic
    UKG
    Normally UKG Pro loads quickly. We had been having major issues with reports running in a timely manner but recently they broke out our virtual server to another instance where is wasn't sharing resources and that seems to have helped reporting run more efficiently.
    Incentivized
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    Support Rating
    Pipedrive Inc.
    Between quick video tutorials and having very quick feedback from their support teams, it is one of the main reasons I would recommend Pipedrive. It is critical, especially when setting up the platform to meet your companies needs, that a solid support team like Pipedrive has is there to make the transition easier.
    Incentivized
    Read full review
    UKG
    The quality of UKG Support is related directly to the UKG rep. who handles the issue. In some cases you get someone who really is good at supporting the product and others may not have as much experience and it shows
    Incentivized
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    In-Person Training
    Pipedrive Inc.
    No answers on this topic
    UKG
    I've been to a few in-person (hands on) training sessions and it is very similar to the online classes. You have the same reference material to look back on after the training. So regardless of in person training or online you really get the same thing.
    Incentivized
    Read full review
    Online Training
    Pipedrive Inc.
    No answers on this topic
    UKG
    Most of the online training was very generic (to be expected) but we had specific requirements for configuration that could have been better addressed with more individual sessions earlier on from our project team. However, we did finally begin booking training sessions with our implementation team which were recorded, and so provided additional information for how to correctly configure and test the system.
    Incentivized
    Read full review
    Implementation Rating
    Pipedrive Inc.
    Experiment is the only way to start
    Read full review
    UKG
    Make sure you have all of your tax account information with all the states you are registered in available and that you are knowledgeable about the filing status, frequency, etc. We had some unique challenges with our state unemployment tax set up that I was not aware of and needed to be addressed prior to going live. Working with the state unemployment office can be a challenge.
    Incentivized
    Read full review
    Alternatives Considered
    Pipedrive Inc.
    I much prefer the interface of Pipedive when compared to Zoho. Much more user friendly and the team is always readily available when we need them. Pipedrive allowed for many custom integrations to be added, as Zoho was a tad more complicated to manipulate. We would not go back to Zoho in any case.
    Incentivized
    Read full review
    UKG
    We used ADP WFN prior to switching to UKG. We interviewed three different payroll companies to see what our options were. UKG stood out and aligned with our company values. The sales team was very helpful and asked questions about what we were currently doing and how they could assist with simplifying things. I personally had a side meeting with them to see if there were options for a process that we manually process and if UKG could actually eliminate the process. We came to the conclusion that we weren't able to get it 100%, but we could pull 80% of what we needed from UKG, and then we would only need to manipulate 20% of the information. It was also determined from that meeting that we wouldn't need to pay extra to have a special report built. The customer service is what we were sold on. The other companies that we looked at didn't give us the confidence that their customer service would be any better than what we previously had.
    Incentivized
    Read full review
    Scalability
    Pipedrive Inc.
    No answers on this topic
    UKG
    Incentivized
    Read full review
    Return on Investment
    Pipedrive Inc.
    • Great on setup which made our work easier and less technically equipped people can manage a lot of things(compared to SalesForce where you need to hire a developer to set it up)
    • We were able to integrate our calling system easily and get things going on the lead calling aspect.
    • Great multipipeline option where we were able to manage both organisations under one roof.
    Incentivized
    Read full review
    UKG
    • My company acquired another company, and with a UKG partner, we were able to bring them online in UKG within two months of the acquisition date.
    • When COVID sent us remote, we could configure custom fields to track vaccination status.
    • The C-suite can get custom reports done in minutes, or ours, where our previous HRIS would have taken days to accomplish, as data would have had to have been exported to Excel and then manipulated inside Excel.
    • UKG has allowed to go virtual paper free as both a candidate and employee.
    Incentivized
    Read full review
    ScreenShots

    Pipedrive Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    UKG Pro Screenshots

    Screenshot of included workforce analytics.Screenshot of the payroll gateway.