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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    PrestaShop

    Score7.6 out of 10
    N/APrestaShop is a free, open source e-commerce solution available under the Open Software License and officially launched in August 2007. The software is written in PHP and based on the Smarty template engine and is currently used by 165,000 shops worldwide. The PrestaShop group was founded in Paris, with a second Headquarters opened in Miami in 2011. PrestaShop is translated into 63 languages, with English, French, Portuguese, German, Spanish, Italian, Dutch, Polish and Russian having full…

    $24

    per month

    SAP Concur

    Score8.3 out of 10
    N/ASAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.

    $7

    per month

    Pricing
    PrestaShopSAP Concur
    Editions & Modules
    PrestaShop Hosted
    $24
    per month
    PrestaShop
    Free
    Enterprise
    Custom Pricing
    Base
    $7.00
    per report (average price)
    Plus
    $11.00
    Offerings
    Pricing Offerings
    PrestaShopSAP Concur
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPrices are in Euros.—
    More Pricing Information
    Community Pulse
    PrestaShopSAP Concur
    Considered Both Products
    PrestaShop
    No answer on this topic
    SAP Concur
    No answer on this topic
    Key User Insights
    Would buy again
    75%
    Would buy again
    6 Answers
    94%
    Would buy again
    732 Answers
    Delivers good value for the price
    71%
    Delivers good value for the price
    5 Answers
    95%
    Delivers good value for the price
    586 Answers
    Happy with the feature set
    88%
    Happy with the feature set
    7 Answers
    95%
    Happy with the feature set
    738 Answers
    Lived up to sales and marketing promises
    75%
    Lived up to sales and marketing promises
    6 Answers
    93%
    Lived up to sales and marketing promises
    385 Answers
    Implementation went as expected
    75%
    Implementation went as expected
    6 Answers
    94%
    Implementation went as expected
    419 Answers
    Features
    PrestaShopSAP Concur
    Online Storefront
    Comparison of Online Storefront features of PrestaShop and SAP Concur
    Feature
    PrestaShop
    7.3
    5 Ratings
    7% below category average
    SAP Concur
    -
    Ratings
    Product catalog & listings9.75 Ratings00 Ratings
    Product management7.75 Ratings00 Ratings
    Bulk product upload5.04 Ratings00 Ratings
    Branding5.04 Ratings00 Ratings
    Mobile storefront9.75 Ratings00 Ratings
    Product variations5.04 Ratings00 Ratings
    Website integration9.85 Ratings00 Ratings
    Visual customization6.04 Ratings00 Ratings
    CMS7.85 Ratings00 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of PrestaShop and SAP Concur
    Feature
    PrestaShop
    6.9
    5 Ratings
    10% below category average
    SAP Concur
    -
    Ratings
    Abandoned cart recovery6.03 Ratings00 Ratings
    Checkout user experience7.95 Ratings00 Ratings
    Online Payment System
    Comparison of Online Payment System features of PrestaShop and SAP Concur
    Feature
    PrestaShop
    7.8
    5 Ratings
    7% below category average
    SAP Concur
    -
    Ratings
    eCommerce security7.85 Ratings00 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of PrestaShop and SAP Concur
    Feature
    PrestaShop
    6.6
    12 Ratings
    15% below category average
    SAP Concur
    -
    Ratings
    Promotions & discounts7.95 Ratings00 Ratings
    Personalized recommendations5.14 Ratings00 Ratings
    SEO6.912 Ratings00 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of PrestaShop and SAP Concur
    Feature
    PrestaShop
    9.0
    5 Ratings
    11% above category average
    SAP Concur
    -
    Ratings
    Multi-site management7.85 Ratings00 Ratings
    Order processing8.85 Ratings00 Ratings
    Inventory management9.65 Ratings00 Ratings
    Shipping10.04 Ratings00 Ratings
    Custom functionality8.75 Ratings00 Ratings
    Expense Management
    Comparison of Expense Management features of PrestaShop and SAP Concur
    Feature
    PrestaShop
    -
    Ratings
    SAP Concur
    8.4
    564 Ratings
    1% above category average
    Employee Expense Reporting00 Ratings8.4556 Ratings
    Corporate Card Reconciliation00 Ratings8.3420 Ratings
    Payment Management
    Comparison of Payment Management features of PrestaShop and SAP Concur
    Feature
    PrestaShop
    -
    Ratings
    SAP Concur
    8.2
    495 Ratings
    2% above category average
    Customizable Approval Policies00 Ratings8.2434 Ratings
    Financial Document Management00 Ratings8.5369 Ratings
    Payment Status Tracking00 Ratings8.6429 Ratings
    Payment Audit Trail00 Ratings8.3400 Ratings
    Duplicate Bill Detection00 Ratings7.6358 Ratings
    Advanced OCR00 Ratings8.2313 Ratings
    Electronic Funds Transfer00 Ratings8.4287 Ratings
    Best Alternatives
    PrestaShopSAP Concur
    Small Businesses
    Ecwid by Lightspeed
    Score10 out of 10
    Brex
    Score9 out of 10
    Medium-sized Companies
    Shopify
    Score8.7 out of 10
    Expensify
    Score9 out of 10
    Enterprises
    IBM Digital Commerce
    Score9 out of 10
    Emburse Expense Enterprise (formerly Chrome River)
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PrestaShopSAP Concur
    Likelihood to Recommend
    7.6
    (13 ratings)
    8.3
    (1014 ratings)
    Likelihood to Renew
    1.0
    (1 ratings)
    8.4
    (48 ratings)
    Usability
    3.0
    (1 ratings)
    8.2
    (244 ratings)
    Availability
    9.0
    (1 ratings)
    8.3
    (16 ratings)
    Performance
    7.0
    (1 ratings)
    6.8
    (13 ratings)
    Support Rating
    2.0
    (1 ratings)
    7.8
    (45 ratings)
    In-Person Training
    -
    (0 ratings)
    5.9
    (7 ratings)
    Online Training
    -
    (0 ratings)
    8.2
    (6 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.9
    (16 ratings)
    Configurability
    -
    (0 ratings)
    8.1
    (10 ratings)
    Ease of integration
    -
    (0 ratings)
    8.1
    (63 ratings)
    Product Scalability
    8.0
    (1 ratings)
    8.9
    (62 ratings)
    Vendor post-sale
    -
    (0 ratings)
    6.0
    (9 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    5.6
    (10 ratings)
    User Testimonials
    PrestaShopSAP Concur
    Likelihood to Recommend
    PrestaShop
    This is a great system for small and medium businesses dealing from 1 product to 100,000 products. It is elegant to use and very stable. The system may not be great for converting into a marketplace and the handling of > 1million products. The system is also not suitable for services selling like events, registrations, subscriptions and ticket bookings etc.
    Read full review
    SAP Concur
    Most other products don't offer solutions for US statutory compliance. Concur handles it natively by localizing legal requirements and VAT reclamation. Another key benefit is that it enforces formal authorizations before an employee can even book a ticket. It can also enforce strict spending caps and mandatory justification for specific fields.
    Incentivized
    Read full review
    Pros
    PrestaShop
    • The PayPal button modality was integrated with the PrestaShop system, which helped our clients to complete payments digitally in just a few seconds, this integrated button allowed to streamline many transactions.
    • Performing inventory reviews and modifying the PrestaShop catalog was one of the things that I liked the most, I could make changes to the catalog, make changes to the conditions of the products in the catalog and all those changes were reflected on my website in a instant, no need to wait some time.
    • The PrestaShop system created a digital invoice for each client who made the advance payment of a property, which made it even easier to complete the property negotiation. Customers came to our company with the digital invoice for the advance payment and it was easy to identify the property that was paid, thanks to the digital invoice.
    Incentivized
    Read full review
    SAP Concur
    • Self service and easy to navigate
    • Available on all mobile devices
    • Provides travel options such as airlines for the destination with several options
    • Automatically define check in and check out dates and time for hotels
    • Reminds users to book other travel related activities
    Incentivized
    Read full review
    Cons
    PrestaShop
    • Not a lot of free templates.
    • Images can sometimes be too compressed and lose their full quality, so better settings for that could be introduced.
    • Being able to change the look of your automatic emails via default settings can also be introduced.
    Incentivized
    Read full review
    SAP Concur
    • It is not very straightforward on how to add in loyalty programs. I've had several instances where my loyalty programs don't carry through with my booking
    • Expense reports are tedious to build, especially when you have several expenses to enter from a company trip
    • The new AI functions for reading uploaded receipts has never worked for me, requiring me to do it manually anyways
    Incentivized
    Read full review
    Likelihood to Renew
    PrestaShop
    Considering the problems we had and still have, 0.
    Read full review
    SAP Concur
    Now that we are fully on Concur, switching is not an option. Concur has become ingrained in our expense reporting process. Furthermore, Concur continues to improve its offering. Each month, they release updates and changes, many of which were client requested. Concur's constant evolution means it is adapting with my business
    Incentivized
    Read full review
    Usability
    PrestaShop
    The lack of performance and the unstable system make it very hard to use it for a serious e-commerce application.
    Read full review
    SAP Concur
    I think it is very easy to use, especially once you are acquainted with it. I think the UX could be improved so some things, like accessing old reports, are more intuitive once you learn it though it is not difficult to replicate.
    Incentivized
    Read full review
    Reliability and Availability
    PrestaShop
    100s of implementation and so far no major security breaches.
    Read full review
    SAP Concur
    In prior years I would have given them a 9.5 for availability. Unfortunately in 2015 so far this rating has dropped to a 7 overall.
    We have experienced far too many interruptions - from admins to employees who rely on it for day to day booking of travel and submission of expense reports. Server errors, slow system response time and spinning wheels are too common place. Those things should be a rare occurrence, not a daily interruption.

    While Conur still has great product offerings overall, they are currently not offering world class or best in class product (and customer service) availability. Remaining hopeful they step up and get their A game going again soon.
    Incentivized
    Read full review
    Performance
    PrestaShop
    Some caching and optimization is definitely needed. However, it is not as bloated as other CMSs with lots of plugins needed.
    Read full review
    SAP Concur
    Performance-wise, it's good, loads pages quickly, and reports are highly accurate and easy to understand. Also, we can generate custom reports as needed, and we have integrated with a few other apps, and we have not seen any downgrade in performance.
    Incentivized
    Read full review
    Support Rating
    PrestaShop
    Since we use PrestaShop OpenSource there is only community support. What we found is that many other users fight with the same problems and there seems no solution or input from the PrestaShop developers' side.
    Read full review
    SAP Concur
    I have never had to use customer support when using Concur Expense - the UX could be a bit nicer on the eyes or easier to understand, but there have never been any problems when using Concur Expense that I have had to ask or reach out to customer support to help me with anything.
    Incentivized
    Read full review
    In-Person Training
    PrestaShop
    No answers on this topic
    SAP Concur
    My Seniors were the ones who taught me about Concur. Concur Support team has sent me training links and answered me in their tickets too. Usually they are helpful and knows their stuff. There are times when webex meetings is conducted for reporting training. They were very patient and took down all the details from me.
    Incentivized
    Read full review
    Online Training
    PrestaShop
    No answers on this topic
    SAP Concur
    The person on the online training was very through and helped us with all questions. The trainer was excellent—very knowledgeable, engaging, and easy to understand. If you'd like, I can tailor it for a formal evaluation or add specific strengths
    Incentivized
    Read full review
    Implementation Rating
    PrestaShop
    No answers on this topic
    SAP Concur
    There are different implementation teams for each module of the product you purchase, so implementation is not a 'one size fits all' environment. Also, the different implementation teams have different ways of doing things, so Concur could stand some standardization and streamlining in this area. A Project Manager can make or break an implementation so don't be scared to ask for a new one if things are rocky.
    Incentivized
    Read full review
    Alternatives Considered
    PrestaShop
    It's a no-brainer for e-commerce stores. BigCommerce and Magento both far out-distanced PrestaShop in every major category. If you're just getting into e-commerce, I would highly recommend either BigCommerce or Magento. Their online documentation and support far outweigh any advantages you'd have over going with an open source software like PrestaShop.
    Incentivized
    Read full review
    SAP Concur
    Expensify and Zoho Expense work for small and mid-size businesses. Big multinationals do not receive benefits from the apps. Coupa is good as a solution for organizations with non-SAP leading systems. If you plan to use SAP ERP as the main/lending system then SAP Concur is the best solution, mainly for its native integration with SAP ecosystem.
    Incentivized
    Read full review
    Scalability
    PrestaShop
    This is the best example of "If it's not broken, don't fix it!".
    Read full review
    SAP Concur
    This program has been very helpful, user friendly and has been a great asset to use to assist with time management. Not only are leadership involved with using this program but all staff as well. This is also a great way to hold each accountable. Easy startup with not many means for hands on training
    Incentivized
    Read full review
    Return on Investment
    PrestaShop
    • It slowed down our Hosting service. Our website took a long time to fully load on our clients' devices due to the high consumption of the integration with the PrestaShop service.
    • It provided us with a fast billing service, where our clients obtained invoices in PDF mode for the electronic payments they made for the properties. These digital invoices helped us to recognize the property they wanted faster and streamlined the negotiation process.
    • The templates that had an optimized design, were too expensive, this caused that our catalog design was very simple and did not capture the interest of customers.
    Incentivized
    Read full review
    SAP Concur
    • It makes the entire process of expense management crystal clear and thus helps in maintaining the trust of the employees, and thereby having good rapport of the company among the employees.
    • It helps in detecting the duplicate bills, thereby saving lots of money of the company.
    • It also helps in payment audits and thereby it helps in improving the overall process.
    Incentivized
    Read full review
    ScreenShots

    PrestaShop Screenshots

    Product screenshotProduct screenshotProduct screenshot

    SAP Concur Screenshots

    Screenshot of a picture of a receipt snapped from a smartphoneScreenshot of analytics from SAP ConcurScreenshot of the integrated travel and expense applicationScreenshot of the SAP Concur mobile app