Priority AccountEdge vs. SAP Concur

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Priority AccountEdge
Score 6.0 out of 10
Small Businesses (1-50 employees)
AccountEdge is a small business accounting software for Mac and Windows users. AccountEdge allows business owners to organize, process, and report on their financial information. Its features include accounting, integrated payroll, sales and purchases, contact management, inventory, and time billing. It was acquired by Priority Software in January 2018 to expand that company's small business portfolio.N/A
SAP Concur
Score 8.0 out of 10
N/A
SAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.
$9
per month
Pricing
Priority AccountEdgeSAP Concur
Editions & Modules
No answers on this topic
Concur Travel and Expense
$9.00
per report (average price)
Offerings
Pricing Offerings
Priority AccountEdgeSAP Concur
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAccountEdge is available to new customers for $399. Optional product upgrades are released every year for $159 single-user upgrade or $249 multi-user upgrade.
More Pricing Information
Community Pulse
Priority AccountEdgeSAP Concur
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Priority AccountEdgeSAP Concur
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Priority AccountEdge
6.6
6 Ratings
10% below category average
SAP Concur
-
Ratings
Pay calculation10.06 Ratings00 Ratings
Benefit plan administration8.04 Ratings00 Ratings
Direct deposit files5.04 Ratings00 Ratings
Salary revision and increment management6.05 Ratings00 Ratings
Reimbursement management4.03 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Priority AccountEdge
9.0
7 Ratings
13% above category average
SAP Concur
-
Ratings
Role-based user permissions9.07 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Priority AccountEdge
9.0
7 Ratings
18% above category average
SAP Concur
-
Ratings
Dashboards9.04 Ratings00 Ratings
Standard reports9.07 Ratings00 Ratings
Custom reports9.06 Ratings00 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Priority AccountEdge
7.2
8 Ratings
1% below category average
SAP Concur
-
Ratings
Accounts payable9.08 Ratings00 Ratings
Accounts receivable9.08 Ratings00 Ratings
Cash management8.12 Ratings00 Ratings
Bank reconciliation6.08 Ratings00 Ratings
Expense management6.06 Ratings00 Ratings
Time tracking6.04 Ratings00 Ratings
Multi-currency support9.03 Ratings00 Ratings
Multi-division support9.02 Ratings00 Ratings
Regulations compliance7.02 Ratings00 Ratings
Electronic tax filing7.04 Ratings00 Ratings
Self-service portal2.71 Ratings00 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Priority AccountEdge
8.0
6 Ratings
17% above category average
SAP Concur
-
Ratings
Inventory tracking8.06 Ratings00 Ratings
Automatic reordering8.01 Ratings00 Ratings
Location management8.03 Ratings00 Ratings
Manufacturing module8.02 Ratings00 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Priority AccountEdge
8.0
7 Ratings
10% above category average
SAP Concur
-
Ratings
Pricing8.05 Ratings00 Ratings
Order entry9.05 Ratings00 Ratings
Credit card processing6.05 Ratings00 Ratings
Cost of goods sold9.06 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Priority AccountEdge
5.0
3 Ratings
32% below category average
SAP Concur
-
Ratings
Plug-ins5.03 Ratings00 Ratings
Expense Management
Comparison of Expense Management features of Product A and Product B
Priority AccountEdge
-
Ratings
SAP Concur
8.2
234 Ratings
3% above category average
Employee Expense Reporting00 Ratings8.6230 Ratings
Corporate Card Reconciliation00 Ratings7.8168 Ratings
Payment Management
Comparison of Payment Management features of Product A and Product B
Priority AccountEdge
-
Ratings
SAP Concur
7.7
193 Ratings
5% below category average
Customizable Approval Policies00 Ratings8.0163 Ratings
Financial Document Management00 Ratings8.0135 Ratings
Payment Status Tracking00 Ratings7.7163 Ratings
Payment Audit Trail00 Ratings7.3148 Ratings
Duplicate Bill Detection00 Ratings7.8131 Ratings
Advanced OCR00 Ratings7.2122 Ratings
Electronic Funds Transfer00 Ratings7.8112 Ratings
Best Alternatives
Priority AccountEdgeSAP Concur
Small Businesses
QuickBooks Self-Employed
QuickBooks Self-Employed
Score 9.4 out of 10
Dext Prepare (with Receipt Bank)
Dext Prepare (with Receipt Bank)
Score 9.2 out of 10
Medium-sized Companies
Accounting Seed
Accounting Seed
Score 8.4 out of 10
BILL Spend & Expense
BILL Spend & Expense
Score 8.9 out of 10
Enterprises
Oracle Fusion Cloud ERP
Oracle Fusion Cloud ERP
Score 7.8 out of 10
Webexpenses
Webexpenses
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Priority AccountEdgeSAP Concur
Likelihood to Recommend
6.0
(18 ratings)
8.0
(703 ratings)
Likelihood to Renew
8.8
(10 ratings)
6.9
(29 ratings)
Usability
9.0
(3 ratings)
6.3
(71 ratings)
Availability
9.1
(1 ratings)
7.3
(9 ratings)
Performance
-
(0 ratings)
7.3
(6 ratings)
Support Rating
9.0
(3 ratings)
8.9
(36 ratings)
In-Person Training
-
(0 ratings)
8.1
(4 ratings)
Online Training
-
(0 ratings)
9.5
(4 ratings)
Implementation Rating
7.0
(1 ratings)
8.9
(9 ratings)
Configurability
-
(0 ratings)
9.1
(4 ratings)
Ease of integration
-
(0 ratings)
8.8
(47 ratings)
Product Scalability
-
(0 ratings)
9.7
(47 ratings)
Vendor post-sale
-
(0 ratings)
8.9
(5 ratings)
Vendor pre-sale
-
(0 ratings)
8.9
(4 ratings)
User Testimonials
Priority AccountEdgeSAP Concur
Likelihood to Recommend
Priority Software
If you are handling a large client list, and are selling services, it is dead easy. If you are managing/selling a physical inventory, it seems like it has great options to do that quite well (disclaimer, I do not use those functions, but I have paid attention as that functionality was built into the software). If you want to link your bank account to a bookkeeping platform, this is not the software for you (at least so far).
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SAP Concur
I would highly recommend SAP Concur as it's the best tool for managing all our business travel and expenses in one place. It's very easy to use and has a very dedicated and supportive customer team available 24/7. The mobile app makes it easy to manage all our expenses through an intuitive and user-friendly interface.
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Pros
Priority Software
  • AccountEdge has a robust report menu that allows a user to slice and dice data for analysis. Report on projects for the life of the project across fiscal years. Report on different departments with segregated income statements.
  • For users who want to run payroll in house that is easily done through the payroll module. Print physical checks or direct deposit to employee's account, process payroll taxes and file year end W2s.
  • My personal favorites are time billing and retainers. As a service based business I can at my fingertips review how much money a client has on deposit with me and how much of that will be billed out at the end of the month. The integration with AccountEdge Mobile rounds it all out with being able to log my time on-site.
  • Last but not least AccountEdge Mobile in general, as the companion app for the desktop software is invaluable. My heaviest use is the spend money feature. Excellent for logging travel receipts & cash expenses while they are fresh on the brain. Really cuts back the data entry at the end of a trip and trying to recall what something may have been for.
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SAP Concur
  • SAP Concur has mobile applications for iOS and Android devices.
  • It offers capabilities that automate complex and repetitive accounting processes.
  • In addition, SAP Concur offers invoice, travel, and expense modules in one place.
  • It eradicates errors when paying vendors by matching POs, invoices, and receivables.
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Cons
Priority Software
  • My biggest frustration, and one that I've mentioned to Acclivity for many years, is that it only permits opening nine windows at a time (plus the home window). I hit that limit almost daily, and then I have to decide what do I close so I can complete the transaction that needed the "9th" window.
  • The Accounts section includes two quick reports, "Analyze Profit and Loss" and "Analyze Balance Sheet. These can be filtered for the current month or any prior month in the current fiscal year. And that's fine most of the year, but at the beginning of the next year, when I haven't yet started the new fiscal year, these only go to December of the prior year. The regular reports for these can select "next year;" why can't these?
  • It would be helpful if the journal entry number would have one or two additional digits available. For example, when I am entering journal entries for a client, I would like to use a number such as CPA2014001, CPA2014002, etc. to distinguish what I enter from the "automatic" entries that AccountEdge does. But that's one more digit than AccountEdge allows, so if I had over 100 adjustments, I would run out of entry numbers.
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SAP Concur
  • Data syncing between the mobile app and the web platform may occasionally experience a little delay. That is not a major problem, but it can cause small inconsistencies in real-time data.
  • Concur's setup features may seem a little complicated to certain administrators.
  • Concur offers a number of powerful reporting services, but some users might want more in-depth options for tailoring reports to their own business requirements.
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Likelihood to Renew
Priority Software
Without a doubt, when you need to do accounting use the program that will get the job done in the least amount of time with the least amount of errors. Once you are using a program that works you stay with it year after year and you will find yourself even excited about the updates
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SAP Concur
Now that we are fully on Concur, switching is not an option. Concur has become ingrained in our expense reporting process. Furthermore, Concur continues to improve its offering. Each month, they release updates and changes, many of which were client requested. Concur's constant evolution means it is adapting with my business
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Usability
Priority Software
The intuitive interface does all the tasks we need our accounting software to do. Some tasks are slower to process than I would like but overall very usable. Customizable forms let us choose to either go with the easy ready-made out-of-the-box options or retool them to better fit our specific needs.
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SAP Concur
I think it is very easy to use, especially once you are acquainted with it. I think the UX could be improved so some things, like accessing old reports, are more intuitive once you learn it though it is not difficult to replicate.
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Reliability and Availability
Priority Software
One of the finer advantages of desktop software, it's always available. AccountEdge doesn't suffer from outages or sluggish internet like web based applications do. It's always there when you power on your device!
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SAP Concur
In prior years I would have given them a 9.5 for availability. Unfortunately in 2015 so far this rating has dropped to a 7 overall.
We have experienced far too many interruptions - from admins to employees who rely on it for day to day booking of travel and submission of expense reports. Server errors, slow system response time and spinning wheels are too common place. Those things should be a rare occurrence, not a daily interruption.

While Conur still has great product offerings overall, they are currently not offering world class or best in class product (and customer service) availability. Remaining hopeful they step up and get their A game going again soon.
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Performance
Priority Software
No answers on this topic
SAP Concur
Pages always load quickly, reports are always completed in a quick and efficient time frame, and everything about the experience is swift. I've never had any frustrations or complexities that can't be handled easily
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Support Rating
Priority Software
On the few occasions we have needed tech support over the years, they were responsive and worked to get to the root of the issues. However, even though Checkout POS is a separate application, it was pitched to us as a natural extension of the functionality of our AE software that would integrate seamlessly. The company's support for Checkout has been minimal at best, and now totally abandoned. That colors our view of Priority's support unfortunately. And to be honest, that's why it's a 9 instead of a 10. So to be fair, AccountEdge's support itself has been very good over the years.
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SAP Concur
I have never had to use customer support when using Concur Expense - the UX could be a bit nicer on the eyes or easier to understand, but there have never been any problems when using Concur Expense that I have had to ask or reach out to customer support to help me with anything.
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In-Person Training
Priority Software
No answers on this topic
SAP Concur
My Seniors were the ones who taught me about Concur. Concur Support team has sent me training links and answered me in their tickets too. Usually they are helpful and knows their stuff. There are times when webex meetings is conducted for reporting training. They were very patient and took down all the details from me.
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Online Training
Priority Software
No answers on this topic
SAP Concur
To the point and adapted to user
Read full review
Implementation Rating
Priority Software
unfortunately no.
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SAP Concur
There are different implementation teams for each module of the product you purchase, so implementation is not a 'one size fits all' environment. Also, the different implementation teams have different ways of doing things, so Concur could stand some standardization and streamlining in this area. A Project Manager can make or break an implementation so don't be scared to ask for a new one if things are rocky.
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Alternatives Considered
Priority Software
For Mac enthusiasts, AccountEdge is the complete installed software solution for small to medium-sized businesses, as it has so many capabilities that QuickBooks for Mac lacks. However, it holds your hand less than QuickBooks for Mac does, so you ought to know what your are doing in keeping business books properly. If your needs are simple, QuickBooks for Mac may be a better solution. QuickBooks Online and Xero are excellent cloud accounting solutions that can be used on the Mac equally well as on Windows. QuickBooks Online offers a similar set of features as QuickBooks for Mac, with the addition of anywhere, anytime access. Xero is a great basic accounting solution in the cloud that can also be used equally well on Macs and WIndows, and offers endless customization and flexibility through its extensive third-party app integration for almost any need.
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SAP Concur
We have not used any other product for travel and expense management. Earlier this process was manual through HR and Accounts department. SAP Concur now makes the bookings and reimbursements process online and easy for us. SAP Concur also keep track and records of all expenses done. Therefore, it helped our teams to manage financials.
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Scalability
Priority Software
No answers on this topic
SAP Concur
This program has been very helpful, user friendly and has been a great asset to use to assist with time management. Not only are leadership involved with using this program but all staff as well. This is also a great way to hold each accountable. Easy startup with not many means for hands on training
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Return on Investment
Priority Software
  • Increased employee efficiency - Time is no longer spent switching between programs because all of the information can be found in one place.
  • Customer service has also improved because employees find the program much easier to use, even at the point of sale.
  • Better record keeping - AccountEdge has a very simple invoicing application that allows us to keep track of and balance our accounts.
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SAP Concur
  • One of the things that I can notice the most through the use of this software is the ease with which I can make travel reservations for business meetings in other cities.
  • As it is a multifunctional software, it allows us to carry out different tasks, and we can finish in record time, so we can also focus on different tasks that are also important for the proper development of the company.
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ScreenShots

Priority AccountEdge Screenshots

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SAP Concur Screenshots

Screenshot of a picture of a receipt snapped from a smartphoneScreenshot of analytics from SAP ConcurScreenshot of the integrated travel and expense applicationScreenshot of the SAP Concur mobile app