Priority AccountEdge vs. UKG Pro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Priority AccountEdge
Score 6.0 out of 10
Small Businesses (1-50 employees)
AccountEdge is a small business accounting software for Mac and Windows users. AccountEdge allows business owners to organize, process, and report on their financial information. Its features include accounting, integrated payroll, sales and purchases, contact management, inventory, and time billing. It was acquired by Priority Software in January 2018 to expand that company's small business portfolio.N/A
UKG Pro
Score 8.0 out of 10
N/A
UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.N/A
Pricing
Priority AccountEdgeUKG Pro
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Priority AccountEdgeUKG Pro
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAccountEdge is available to new customers for $399. Optional product upgrades are released every year for $159 single-user upgrade or $249 multi-user upgrade.
More Pricing Information
Features
Priority AccountEdgeUKG Pro
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Priority AccountEdge
6.6
6 Ratings
8% below category average
UKG Pro
8.7
751 Ratings
8% above category average
Pay calculation10.06 Ratings9.0714 Ratings
Benefit plan administration8.04 Ratings8.2649 Ratings
Direct deposit files5.04 Ratings9.3707 Ratings
Salary revision and increment management6.05 Ratings8.8578 Ratings
Reimbursement management4.03 Ratings8.057 Ratings
Support for external payroll vendors00 Ratings8.5340 Ratings
Off-cycle/On-Demand payment00 Ratings8.8236 Ratings
Security
Comparison of Security features of Product A and Product B
Priority AccountEdge
9.0
7 Ratings
14% above category average
UKG Pro
-
Ratings
Role-based user permissions9.07 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Priority AccountEdge
9.0
7 Ratings
19% above category average
UKG Pro
-
Ratings
Dashboards9.04 Ratings00 Ratings
Standard reports9.07 Ratings00 Ratings
Custom reports9.06 Ratings00 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Priority AccountEdge
7.2
8 Ratings
1% below category average
UKG Pro
-
Ratings
Accounts payable9.08 Ratings00 Ratings
Accounts receivable9.08 Ratings00 Ratings
Cash management8.12 Ratings00 Ratings
Bank reconciliation6.08 Ratings00 Ratings
Expense management6.06 Ratings00 Ratings
Time tracking6.04 Ratings00 Ratings
Multi-currency support9.03 Ratings00 Ratings
Multi-division support9.02 Ratings00 Ratings
Regulations compliance7.02 Ratings00 Ratings
Electronic tax filing7.04 Ratings00 Ratings
Self-service portal2.71 Ratings00 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Priority AccountEdge
8.0
6 Ratings
18% above category average
UKG Pro
-
Ratings
Inventory tracking8.06 Ratings00 Ratings
Automatic reordering8.01 Ratings00 Ratings
Location management8.03 Ratings00 Ratings
Manufacturing module8.02 Ratings00 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Priority AccountEdge
8.0
7 Ratings
11% above category average
UKG Pro
-
Ratings
Pricing8.05 Ratings00 Ratings
Order entry9.05 Ratings00 Ratings
Credit card processing6.05 Ratings00 Ratings
Cost of goods sold9.06 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Priority AccountEdge
5.0
3 Ratings
32% below category average
UKG Pro
-
Ratings
Plug-ins5.03 Ratings00 Ratings
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Priority AccountEdge
-
Ratings
UKG Pro
8.4
809 Ratings
6% above category average
Employee demographic data00 Ratings8.7737 Ratings
Employment history00 Ratings8.7768 Ratings
Job profiles and administration00 Ratings8.5738 Ratings
Workflow for transfers, promotions, pay raises, etc.00 Ratings8.4727 Ratings
Organizational charting00 Ratings7.8649 Ratings
Organization and location management00 Ratings8.4661 Ratings
Compliance data (COBRA, OSHA, etc.)00 Ratings8.2522 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Priority AccountEdge
-
Ratings
UKG Pro
8.3
568 Ratings
2% above category average
Approval workflow00 Ratings8.8509 Ratings
Balance details00 Ratings8.3533 Ratings
Annual carry-forward and encashment00 Ratings7.9437 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Priority AccountEdge
-
Ratings
UKG Pro
8.6
804 Ratings
6% above category average
View and generate pay and benefit information00 Ratings8.8775 Ratings
Update personal information00 Ratings8.9781 Ratings
View company policy documentation00 Ratings8.6569 Ratings
Employee recognition00 Ratings7.7291 Ratings
View job history00 Ratings8.8765 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Priority AccountEdge
-
Ratings
UKG Pro
8.7
191 Ratings
11% above category average
Tracking of all physical assets00 Ratings8.7191 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Priority AccountEdge
-
Ratings
UKG Pro
7.8
740 Ratings
2% above category average
Report builder00 Ratings7.9719 Ratings
Pre-built reports00 Ratings7.9730 Ratings
Ability to combine HR data with external data00 Ratings7.7499 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Priority AccountEdge
-
Ratings
UKG Pro
8.7
563 Ratings
8% above category average
New hire portal00 Ratings8.6560 Ratings
Manager tracking tools00 Ratings8.7449 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Priority AccountEdge
-
Ratings
UKG Pro
7.9
379 Ratings
4% below category average
Corporate goal setting00 Ratings8.2295 Ratings
Individual goal setting00 Ratings7.7361 Ratings
Line-of sight-visibility00 Ratings8.0253 Ratings
Performance tracking00 Ratings7.8335 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Priority AccountEdge
-
Ratings
UKG Pro
8.1
468 Ratings
1% above category average
Performance plans00 Ratings7.9417 Ratings
Performance improvement plans00 Ratings7.7328 Ratings
Review status tracking00 Ratings8.3438 Ratings
Review reminders00 Ratings8.2400 Ratings
Multiple review frequency00 Ratings8.4338 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
Priority AccountEdge
-
Ratings
UKG Pro
8.6
189 Ratings
8% above category average
Create succession plans/pools00 Ratings8.7156 Ratings
Candidate ranking00 Ratings8.6166 Ratings
Candidate search00 Ratings8.6165 Ratings
Candidate development00 Ratings8.7154 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Priority AccountEdge
-
Ratings
UKG Pro
8.4
461 Ratings
7% above category average
Job Requisition Management00 Ratings8.6439 Ratings
Company Website Posting00 Ratings9.0427 Ratings
Publish to Social Media00 Ratings8.5338 Ratings
Job Search Site Posting00 Ratings8.8395 Ratings
Duplicate Candidate Prevention00 Ratings7.1328 Ratings
Applicant Tracking00 Ratings8.4426 Ratings
Notifications and Alerts00 Ratings8.5392 Ratings
Best Alternatives
Priority AccountEdgeUKG Pro
Small Businesses
Dext Prepare (with Receipt Bank)
Dext Prepare (with Receipt Bank)
Score 9.2 out of 10
Patriot Software
Patriot Software
Score 9.2 out of 10
Medium-sized Companies
Accounting Seed
Accounting Seed
Score 8.4 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Enterprises
Oracle Fusion Cloud ERP
Oracle Fusion Cloud ERP
Score 7.7 out of 10
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Priority AccountEdgeUKG Pro
Likelihood to Recommend
6.0
(18 ratings)
8.4
(936 ratings)
Likelihood to Renew
8.8
(10 ratings)
8.6
(194 ratings)
Usability
9.0
(3 ratings)
8.6
(188 ratings)
Availability
9.1
(1 ratings)
10.0
(74 ratings)
Performance
-
(0 ratings)
9.5
(331 ratings)
Support Rating
9.0
(3 ratings)
5.9
(493 ratings)
In-Person Training
-
(0 ratings)
9.6
(87 ratings)
Online Training
-
(0 ratings)
9.2
(202 ratings)
Implementation Rating
7.0
(1 ratings)
10.0
(86 ratings)
Configurability
-
(0 ratings)
9.9
(76 ratings)
Ease of integration
-
(0 ratings)
10.0
(65 ratings)
Product Scalability
-
(0 ratings)
9.3
(93 ratings)
Vendor post-sale
-
(0 ratings)
7.7
(55 ratings)
Vendor pre-sale
-
(0 ratings)
9.9
(48 ratings)
User Testimonials
Priority AccountEdgeUKG Pro
Likelihood to Recommend
Priority Software
If you are handling a large client list, and are selling services, it is dead easy. If you are managing/selling a physical inventory, it seems like it has great options to do that quite well (disclaimer, I do not use those functions, but I have paid attention as that functionality was built into the software). If you want to link your bank account to a bookkeeping platform, this is not the software for you (at least so far).
Read full review
UKG
UKG did well when we had issues with employees working for both agencies. We called the Rapid Response Team, and they fixed those issues on their back end. Another example is with the Amended W-2 form; they gave us instructions to do it ourselves, but it was not working, and need to make phone calls to get help.
Read full review
Pros
Priority Software
  • AccountEdge has a robust report menu that allows a user to slice and dice data for analysis. Report on projects for the life of the project across fiscal years. Report on different departments with segregated income statements.
  • For users who want to run payroll in house that is easily done through the payroll module. Print physical checks or direct deposit to employee's account, process payroll taxes and file year end W2s.
  • My personal favorites are time billing and retainers. As a service based business I can at my fingertips review how much money a client has on deposit with me and how much of that will be billed out at the end of the month. The integration with AccountEdge Mobile rounds it all out with being able to log my time on-site.
  • Last but not least AccountEdge Mobile in general, as the companion app for the desktop software is invaluable. My heaviest use is the spend money feature. Excellent for logging travel receipts & cash expenses while they are fresh on the brain. Really cuts back the data entry at the end of a trip and trying to recall what something may have been for.
Read full review
UKG
  • UKG has an amazing support team to reach out to if assistance is needed
  • All add-ons of UKG Pro integrate seamlessly making it a powerful software program
  • UKG Pro is very configurable to meet the specific needs of companies
  • It is easy to use and navigate
  • The mobile app is loved by all employees and provides on-demand access
  • The Ultimate Community is amazing!! On-demand information on all products and how they are used. Connect with other companies that use UKG Pro and learn from each other.
  • The Learning Centre is also amazing!! Learning right at your fingertips anytime, anywhere.
Read full review
Cons
Priority Software
  • My biggest frustration, and one that I've mentioned to Acclivity for many years, is that it only permits opening nine windows at a time (plus the home window). I hit that limit almost daily, and then I have to decide what do I close so I can complete the transaction that needed the "9th" window.
  • The Accounts section includes two quick reports, "Analyze Profit and Loss" and "Analyze Balance Sheet. These can be filtered for the current month or any prior month in the current fiscal year. And that's fine most of the year, but at the beginning of the next year, when I haven't yet started the new fiscal year, these only go to December of the prior year. The regular reports for these can select "next year;" why can't these?
  • It would be helpful if the journal entry number would have one or two additional digits available. For example, when I am entering journal entries for a client, I would like to use a number such as CPA2014001, CPA2014002, etc. to distinguish what I enter from the "automatic" entries that AccountEdge does. But that's one more digit than AccountEdge allows, so if I had over 100 adjustments, I would run out of entry numbers.
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UKG
  • As UKG is aware, the support for customers needs some improvement. As the recent changes to the staffing/support hierarchy take effect, I hope to see some relief to the current frustrations.
  • As the UKG Pro products evolve, they need to become more integrated and less segmented. Having to purchase multiple products that then need to coordinate for processing leads to issues.
  • As users, we have a lot of options for self-service and customization, but some simple fixes still require assistance from UKG support. Give us the power to help ourselves whenever possible.
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Likelihood to Renew
Priority Software
Without a doubt, when you need to do accounting use the program that will get the job done in the least amount of time with the least amount of errors. Once you are using a program that works you stay with it year after year and you will find yourself even excited about the updates
Read full review
UKG
We are overall happy with UltiPro and it works well for our organization and we have plans to expand our usage of it even more so we will definitely be continuing with the product. We are thinking of adding the functionality for training and recruiting as well, which is an add-on product
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Usability
Priority Software
The intuitive interface does all the tasks we need our accounting software to do. Some tasks are slower to process than I would like but overall very usable. Customizable forms let us choose to either go with the easy ready-made out-of-the-box options or retool them to better fit our specific needs.
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UKG
Mobile App: Really easy to use and its nice to have an HR software that actually has an mobile application to be able to enter time and to take care of everything with. Web App: The system is relatively easy to use with maybe a little training at the beginning if you have used another system. But the site is really easy to use and a lot better having everything under one roof
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Reliability and Availability
Priority Software
One of the finer advantages of desktop software, it's always available. AccountEdge doesn't suffer from outages or sluggish internet like web based applications do. It's always there when you power on your device!
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UKG
I've found Ultipro to be completely reliable. Outages are typically planned to occur on weekends and only once did I have connections issues connecting Citrix to the server where our environment was housed, but within the hour connection was restored. I think that's a pretty good track record, considering I've used the suite daily for over three years. Especially when processing payroll--say the internet goes down in the middle of you performing a task... Ultipro is able to recognize that a connection error occurred and quickly restores the process that was running, avoiding lost productivity.
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Performance
Priority Software
No answers on this topic
UKG
Normally UKG Pro loads quickly. We had been having major issues with reports running in a timely manner but recently they broke out our virtual server to another instance where is wasn't sharing resources and that seems to have helped reporting run more efficiently.
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Support Rating
Priority Software
On the few occasions we have needed tech support over the years, they were responsive and worked to get to the root of the issues. However, even though Checkout POS is a separate application, it was pitched to us as a natural extension of the functionality of our AE software that would integrate seamlessly. The company's support for Checkout has been minimal at best, and now totally abandoned. That colors our view of Priority's support unfortunately. And to be honest, that's why it's a 9 instead of a 10. So to be fair, AccountEdge's support itself has been very good over the years.
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UKG
The quality of UKG Support is related directly to the UKG rep. who handles the issue. In some cases you get someone who really is good at supporting the product and others may not have as much experience and it shows
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In-Person Training
Priority Software
No answers on this topic
UKG
I've been to a few in-person (hands on) training sessions and it is very similar to the online classes. You have the same reference material to look back on after the training. So regardless of in person training or online you really get the same thing.
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Online Training
Priority Software
No answers on this topic
UKG
Most of the online training was very generic (to be expected) but we had specific requirements for configuration that could have been better addressed with more individual sessions earlier on from our project team. However, we did finally begin booking training sessions with our implementation team which were recorded, and so provided additional information for how to correctly configure and test the system.
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Implementation Rating
Priority Software
unfortunately no.
Read full review
UKG
Make sure you have all of your tax account information with all the states you are registered in available and that you are knowledgeable about the filing status, frequency, etc. We had some unique challenges with our state unemployment tax set up that I was not aware of and needed to be addressed prior to going live. Working with the state unemployment office can be a challenge.
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Alternatives Considered
Priority Software
For Mac enthusiasts, AccountEdge is the complete installed software solution for small to medium-sized businesses, as it has so many capabilities that QuickBooks for Mac lacks. However, it holds your hand less than QuickBooks for Mac does, so you ought to know what your are doing in keeping business books properly. If your needs are simple, QuickBooks for Mac may be a better solution. QuickBooks Online and Xero are excellent cloud accounting solutions that can be used on the Mac equally well as on Windows. QuickBooks Online offers a similar set of features as QuickBooks for Mac, with the addition of anywhere, anytime access. Xero is a great basic accounting solution in the cloud that can also be used equally well on Macs and WIndows, and offers endless customization and flexibility through its extensive third-party app integration for almost any need.
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UKG
UKG Pro won hands-down. The flexibility, the family feel of the partnership, the customer support model, the reporting, the scalability, and the custom-programming needs of company-specific items were all much better than the competitors. The cost comparison also came in either close to or less than the others so the cost/benefit FAR outweighed the competitors.
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Scalability
Priority Software
No answers on this topic
UKG
Read full review
Return on Investment
Priority Software
  • Increased employee efficiency - Time is no longer spent switching between programs because all of the information can be found in one place.
  • Customer service has also improved because employees find the program much easier to use, even at the point of sale.
  • Better record keeping - AccountEdge has a very simple invoicing application that allows us to keep track of and balance our accounts.
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UKG
  • We have increased our HR activities to 85% through UKG. OSHA and Leave need to be pulled in
  • Reduced from a 1000 pieces of pay statements to @ 10 per pay roll through Direct deposit and cash pay cards.
  • Onboarding signoffs have improved audit records for signed job descriptions, i-9 forms, hand book sign off and policy sign off
Read full review
ScreenShots

Priority AccountEdge Screenshots

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UKG Pro Screenshots

Screenshot of UKG Pro People CenterScreenshot of UKG Pro PayrollScreenshot of UKG Pro Mobile AppScreenshot of UKG Pro RecruitingScreenshot of UKG Pro Employee Voice