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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    TeamViewer

    Score8.6 out of 10
    N/ATeamviewer offers secure remote access, IT support and device management on a scalable platform. It speeds up problem resolution, reduces downtime and enhances control through automation, unattended access and complete visibility of every device and location.

    $299

    per year

    Zoom Events & Webinars

    Score8.6 out of 10
    N/AZoom Events and Webinars are part of Zoom’s event solutions that uses existing Zoom products to produce interactive and engaging virtual experiences. It combines Zoom Meetings, Chat, and Video Webinars in one solution that enables event organizers to produce ticketed, live events for internal or external audiences of any size.

    $89

    per month 300 attendees

    Pricing
    TeamViewerZoom Events & Webinars
    Editions & Modules
    Remote Access
    $24.90
    per month (billed annually) 1 Licensed User
    Business
    $50.90
    per month (billed annually) 1 Licensed User
    Premium
    $102.90
    per month (billed annually) 15 Licensed Users
    Corporate
    $206.90
    per month (billed annually) 30 Licensed Users
    Zoom Webinars
    starting at $89
    per month starting with 300 attendees
    Zoom Events
    starting at $149
    per month starting with 100 attendees
    Zoom Webinars Plus
    starting at $99
    per month starting with 100 attendees
    Offerings
    Pricing Offerings
    TeamViewerZoom Events & Webinars
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsPlans supporting up to 10k attendees available. Discount available for annual billing. Pay-per-attendee available for Zoom Webinars Plus and Zoom Events.
    More Pricing Information
    Community Pulse
    TeamViewerZoom Events & Webinars
    Considered Both Products
    TeamViewer
    Chose TeamViewer
    TeamViewer is an all in once app. We have remote control, simultaneous sessions with different clients, acceptable price for teams, training sessions, easy to use, multiuser connections, file transfer, screen recording, session recording, cloud storage. It also has better …
    Incentivized
    Chose TeamViewer
    I have evaluated Zoom, Skype for Business, and, in particular, TeamViewer. TeamViewer stands out among all because its remote access feature is more robust than the rest.
    Incentivized
    Chose TeamViewer
    The remote control is better than all the mentioned tools. The lag is not there compared to other tools. TeamViewer is easy on the pocket. The support team is actually helpful. The VPN feature is better than every other tool, which is why I woul prefer TeamViewer than the other …
    Incentivized
    Chose TeamViewer
    The file-sharing ability in TeamViewer is amazing. Moreover, the remote access feature in TeamViewer is far greater compared to the other alike remote access software.
    Incentivized
    Chose TeamViewer
    So far TeamViewer is my preferred, go to software for this particular need. Zoom isn't bad, but it is laggy in comparison. However, it has the chat feature and ability to multi-conference with many people at once. To my knowledge, TeamViewer can only connect one person to one …
    Incentivized
    Chose TeamViewer
    Actually there are many other applications that are considered as competition, but because of the long experience I have had with TeamViewer, even the others have not exceeded what it offers me. Others might have new considerations that with this I have mastered properly, and …
    Incentivized
    Chose TeamViewer
    I feel TeamViewer is simpler to use and performs at a higher level. We experienced lag and clunky UI when we sampled GoToMeeting. The TeamViewer option provided the level of support that we were looking for. The simplicity to install on users' machines and customize our login …
    Incentivized
    Zoom
    Chose Zoom Events & Webinars
    Simpler to use and install. It communicates with customers using Webex.
    Incentivized
    Key User Insights
    Would buy again
    88%
    Would buy again
    377 Answers
    98%
    Would buy again
    43 Answers
    Delivers good value for the price
    88%
    Delivers good value for the price
    348 Answers
    100%
    Delivers good value for the price
    36 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    411 Answers
    98%
    Happy with the feature set
    43 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    283 Answers
    94%
    Lived up to sales and marketing promises
    33 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    351 Answers
    97%
    Implementation went as expected
    33 Answers
    Features
    TeamViewerZoom Events & Webinars
    Security
    Comparison of Security features of TeamViewer and Zoom Events & Webinars
    Feature
    TeamViewer
    8.8
    65 Ratings
    0% above category average
    Zoom Events & Webinars
    -
    Ratings
    Role-based user permissions8.866 Ratings00 Ratings
    Remote Administration
    Comparison of Remote Administration features of TeamViewer and Zoom Events & Webinars
    Feature
    TeamViewer
    8.8
    550 Ratings
    3% above category average
    Zoom Events & Webinars
    -
    Ratings
    File transfer8.9519 Ratings00 Ratings
    Instant message8.8478 Ratings00 Ratings
    Access to sleeping/powered-off computers7.5363 Ratings00 Ratings
    Session record8.4373 Ratings00 Ratings
    Annotations8.1140 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of TeamViewer and Zoom Events & Webinars
    Feature
    TeamViewer
    7.9
    45 Ratings
    1% below category average
    Zoom Events & Webinars
    -
    Ratings
    Third-party software integrations7.945 Ratings00 Ratings
    Remote Access
    Comparison of Remote Access features of TeamViewer and Zoom Events & Webinars
    Feature
    TeamViewer
    8.6
    78 Ratings
    5% above category average
    Zoom Events & Webinars
    -
    Ratings
    Attended device access9.178 Ratings00 Ratings
    Unattended device access8.774 Ratings00 Ratings
    Mobile device access8.068 Ratings00 Ratings
    Virtual device access8.664 Ratings00 Ratings
    Multiple-display support8.665 Ratings00 Ratings
    Multiple concurrent sessions8.467 Ratings00 Ratings
    Online Events Marketing
    Comparison of Online Events Marketing features of TeamViewer and Zoom Events & Webinars
    Feature
    TeamViewer
    -
    Ratings
    Zoom Events & Webinars
    9.9
    32 Ratings
    10% above category average
    Branding options00 Ratings9.932 Ratings
    Virtual Event
    Comparison of Virtual Event features of TeamViewer and Zoom Events & Webinars
    Feature
    TeamViewer
    -
    Ratings
    Zoom Events & Webinars
    8.6
    6 Ratings
    8% above category average
    Registration, RSVP, and ticketing00 Ratings8.06 Ratings
    Email marketing00 Ratings9.04 Ratings
    Livestreaming00 Ratings9.04 Ratings
    Audience engagement00 Ratings9.56 Ratings
    Event recording00 Ratings8.66 Ratings
    Virtual booths00 Ratings8.02 Ratings
    Networking00 Ratings7.63 Ratings
    Event analytics00 Ratings9.05 Ratings
    Best Alternatives
    TeamViewerZoom Events & Webinars
    Small Businesses
    LogMeIn Rescue
    Score8.2 out of 10
    BigMarker
    Score6 out of 10
    Medium-sized Companies
    BeyondTrust Remote Support
    Score8.6 out of 10
    RingCentral Events
    Score8.6 out of 10
    Enterprises
    BeyondTrust Remote Support
    Score8.6 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    TeamViewerZoom Events & Webinars
    Likelihood to Recommend
    8.8
    (608 ratings)
    8.7
    (86 ratings)
    Likelihood to Renew
    8.1
    (68 ratings)
    2.0
    (3 ratings)
    Usability
    9.0
    (59 ratings)
    9.5
    (12 ratings)
    Availability
    9.1
    (6 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (6 ratings)
    -
    (0 ratings)
    Support Rating
    9.2
    (51 ratings)
    7.2
    (7 ratings)
    In-Person Training
    9.1
    (2 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (4 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.7
    (164 ratings)
    10.0
    (1 ratings)
    Configurability
    8.4
    (5 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (5 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (6 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.9
    (6 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (6 ratings)
    -
    (0 ratings)
    User Testimonials
    TeamViewerZoom Events & Webinars
    Likelihood to Recommend
    TeamViewer
    I think it works well for IT management and help desk support of end users. I find it very useful to help users and send files to their desktop. Remote Workers still run into some problems with MFA and updates, both to the TV Host app and OS updates. However, it does give us secure direct access without the need of a VPN.
    Incentivized
    Read full review
    Zoom
    Zoom is well-suited for all companies. The functionality can range from basic to supercharged with all the bells and whistles; it is just a matter of what package level works best for you and your company. Having used multiple iterations of Zoom, it really relies on you and your company’s use case.
    Incentivized
    Read full review
    Pros
    TeamViewer
    • It is secure and eliminates the need for VPN for remote users.
    • It offers a 2FA to insure that security is strong for our system.
    • Can save time with file transfer syncs for labels, batches and other files.
    • It supports multi device and cross platform usage within our warehouse.
    Incentivized
    Read full review
    Zoom
    • Zoom calendar integration is a great way to see what calls are upcoming
    • Ease of use for screen sharing and video call settings
    • Zoom Workplace is reliable at blocking out external noise that should be muted from actual conversation taking place in calls
    Incentivized
    Read full review
    Cons
    TeamViewer
    • With an iPad, you can't take control of the device, so you have to tell someone what to do. Which can be a challenge because the end user doesn't know what to do
    • With the free version of TeamViewer you cant enter Admin credentials because TeamViewer blocks the windows to fill in the credentials
    • The free version can be really limited which can be putting off people because they don't see the full potential of TeamViewer
    Incentivized
    Read full review
    Zoom
    • I wish there were more polling options available in Zoom in general, and this extends to both webinar polling and post-webinar surveys. Could certainly do with a more robust polling feature set.
    • Setting up Registration for Zoom webinars can be very tricky, and I usually advise against webinar registration. The fact that users have to manually download an .ics to add it to their O365 calendars after registering means lots of issues with users attempting to join after registering early.
    • I would have complained about lack of breakout rooms for webinars, or the fact that the practice room can't be turned back on after it was turned off, but Zoom recently implemented webinar breakout rooms plus the Backstage feature, so both of these common complaints are now fully addressed!
    Incentivized
    Read full review
    Likelihood to Renew
    TeamViewer
    We need this tool in our day to day business. It is what we do all day remoting into clients devices. In this day and age we can access devices all over the world as long as we have secure internet connection. It certainly saves money in gas, and even if you are away you can help.
    Incentivized
    Read full review
    Zoom
    We will be renewing with Zoom as long as it continues to meet our needs for client and lead outreach needs in a robust manner. With little error and an easy to use interface, Zoom has met our needs and exceeded our expectations. The cost is right and with a short learning curve, Zoom has been an easy decision to make and maintain.
    Incentivized
    Read full review
    Usability
    TeamViewer
    TeamViewer is a reliable and really strong tool for accessing remote IT platforms secure and fast. We don't know any product that provide us such strong functionality to make our life as a internationally recognized MES provider with DIAMES with an international clientele so easy. We look forward for any new TeamViewer functionality that supports us even more.
    Incentivized
    Read full review
    Zoom
    Zoom Events is complex, but gets "almost easy" with experience and good guidance. I tell people, "Hosting a meeting is like driving a car; hosting a webinar is like driving an 18-wheeler; and hosting a Zoom Event is like flying a commercial airliner." You need experience, training, and ongoing guidance to be good at Zoom Events. Zoom has staff that knows everything there is to know about Zoom Events, but finding them and reaching them isn't easy. There aren't many consultants out there that are affordable and experienced.
    Incentivized
    Read full review
    Reliability and Availability
    TeamViewer
    TeamViewer has always been available when we needed to use it. We have not noticed any outages or periods where the software functions were unavailable.
    Incentivized
    Read full review
    Zoom
    No answers on this topic
    Performance
    TeamViewer
    TeamViewer performance has always been very good. Pages load quickly and we can see what the remote engineers are doing on the computer in real time. This is very beneficial for our own technicians and engineers and helps their learning curve. Troubleshooting is much easier with TeamViewer. We have not noticed and lagging of our computers while using TeamViewer.
    Incentivized
    Read full review
    Zoom
    No answers on this topic
    Support Rating
    TeamViewer
    the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.
    Incentivized
    Read full review
    Zoom
    Zoom [Video Webinar] has online web portal where user can take control of the meetings and their settings. It provides details of all the meeting happened and also provides participants list. It has support for webinars and recording also. Zoom [Video Webinar] gave special cloud permissions for paid users also from web portal and that can help in saving disk space.
    Read full review
    In-Person Training
    TeamViewer
    As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.
    Incentivized
    Read full review
    Zoom
    No answers on this topic
    Online Training
    TeamViewer
    I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
    Read full review
    Zoom
    No answers on this topic
    Implementation Rating
    TeamViewer
    TeamViewer installation and deployment to other devices is pretty straightforward and does not require much technical know-how. This makes ease of use attractive when supporting both new and existing clients with limited technical knowledge. I think ease of use is a huge factor in getting new clients. TeamViewer handles that extremely well.
    Incentivized
    Read full review
    Zoom
    Implementation was very feasible during our initial usage of the Zoom after COVID-19.
    Incentivized
    Read full review
    Alternatives Considered
    TeamViewer
    TeamViewer's cost is much lower than that of other solutions, and its security is far superior to RemotePC's. TeamViewer is also a request-based remote session manager, unlike other software that allows indefinite connection time. TeamViewer's free version makes it even better for one end of the group to find support, while the other end has the paid version.
    Incentivized
    Read full review
    Zoom
    Zoom Workplace stacks up better than Microsoft Teams in terms of general meeting capabilities, webinar and live event capabilities, user experience, and how slick it is generally - it's a nicer environment where things feel more intuitive and professional. Teams is laggy and slow, feels outdated. Google Meet doesn't have as many filtering options and nuanced capabilities. Zoom integrates well with a wider tech stack.
    Incentivized
    Read full review
    Scalability
    TeamViewer
    Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop
    Incentivized
    Read full review
    Zoom
    No answers on this topic
    Return on Investment
    TeamViewer
    It took about 3 months.
    • Customer Support of our business has become more interactive with customers, leading to faster resolution of their problems.
    • Remotely accessing devices in our office allows employees to stay productive while working from home.
    • TeamViewer helps us to collaborate with other firms for projects we're doing.
    Incentivized
    Read full review
    Zoom
    • Being able to quickly set up and run webinars for our teammates using the templates saves us time which equals money.
    • Using our saved Webinar templates ensures we are keeping on brand and adding the items requested by our legal and branding teams which saves time and frustration for all involved.
    • Webinars allow us to upskill our teammates faster without having to create a stand alone training. We can invite them to a hot topic webinar where they can learn, ask questions, and immediately take action on the topic.
    Incentivized
    Read full review
    ScreenShots

    TeamViewer Screenshots

    Screenshot of how TeamViewer lets users connect to devices and provide remote support.Screenshot of AI, automation and remediation.Screenshot of the interface to monitor and manage devices proactively.Screenshot of some of TeamViewer's integrations.

    Zoom Events & Webinars Screenshots

    Screenshot of features available for Zoom Events & WebinarsScreenshot of features available for Zoom EventsScreenshot of new and enhanced features