TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    TriNet

    Score8 out of 10
    N/ATriNet provides small and medium size businesses (SMBs) with full-service HR and payroll solutions tailored by industry. TriNet also offers specialized services through client access to HR representatives for advice and notifications on impactful regulatory changes.N/A

    Cyber Recruiter

    Score9.7 out of 10
    N/AVisibility Software's Cyber Recruiter is an Applicant Tracking solution that helps recruiters and hiring managers streamline the entire recruiting process. Some key features include: Requisition Creation and Approval, Applicant Routing, Interview Scheduling and Offer Routing. Talent Management Features Onboarding Features New hire portal Manager tracking tools Compliance tracking and reporting Performance and…N/A
    Pricing
    TriNetCyber Recruiter
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    TriNetCyber Recruiter
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    TriNetCyber Recruiter
    Considered Both Products
    TriNet
    No answer on this topic
    Visibility Software
    No answer on this topic
    Key User Insights
    Would buy again
    82%
    Would buy again
    210 Answers
    100%
    Would buy again
    6 Answers
    Delivers good value for the price
    86%
    Delivers good value for the price
    179 Answers
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    88%
    Happy with the feature set
    225 Answers
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    77%
    Lived up to sales and marketing promises
    126 Answers
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    88%
    Implementation went as expected
    139 Answers
    100%
    Implementation went as expected
    5 Answers
    Features
    TriNetCyber Recruiter
    Human Resource Management
    Comparison of Human Resource Management features of TriNet and Visibility Software Cyber Recruiter
    Feature
    TriNet
    7.7
    737 Ratings
    6% below category average
    Visibility Software Cyber Recruiter
    -
    Ratings
    Employee demographic data7.9529 Ratings00 Ratings
    Employment history7.7560 Ratings00 Ratings
    Job profiles and administration7.8529 Ratings00 Ratings
    Workflow for transfers, promotions, pay raises, etc.7.7622 Ratings00 Ratings
    Organizational charting7.2443 Ratings00 Ratings
    Organization and location management7.4471 Ratings00 Ratings
    Compliance data (COBRA, OSHA, etc.)8.1588 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of TriNet and Visibility Software Cyber Recruiter
    Feature
    TriNet
    8.2
    793 Ratings
    0% above category average
    Visibility Software Cyber Recruiter
    -
    Ratings
    Pay calculation8.6769 Ratings00 Ratings
    Support for external payroll vendors8.05 Ratings00 Ratings
    Off-cycle/On-Demand payment7.8284 Ratings00 Ratings
    Benefit plan administration8.5778 Ratings00 Ratings
    Direct deposit files8.7725 Ratings00 Ratings
    Salary revision and increment management8.4640 Ratings00 Ratings
    Reimbursement management7.8397 Ratings00 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of TriNet and Visibility Software Cyber Recruiter
    Feature
    TriNet
    7.5
    523 Ratings
    9% below category average
    Visibility Software Cyber Recruiter
    -
    Ratings
    Approval workflow8.2440 Ratings00 Ratings
    Balance details7.2500 Ratings00 Ratings
    Annual carry-forward and encashment7.2410 Ratings00 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of TriNet and Visibility Software Cyber Recruiter
    Feature
    TriNet
    8.0
    775 Ratings
    3% below category average
    Visibility Software Cyber Recruiter
    -
    Ratings
    View and generate pay and benefit information8.7754 Ratings00 Ratings
    Update personal information8.7769 Ratings00 Ratings
    View company policy documentation8.0659 Ratings00 Ratings
    Employee recognition6.4240 Ratings00 Ratings
    View job history8.1581 Ratings00 Ratings
    Asset Management
    Comparison of Asset Management features of TriNet and Visibility Software Cyber Recruiter
    Feature
    TriNet
    1.0
    1 Ratings
    156% below category average
    Visibility Software Cyber Recruiter
    -
    Ratings
    Tracking of all physical assets1.01 Ratings00 Ratings
    HR Reporting
    Comparison of HR Reporting features of TriNet and Visibility Software Cyber Recruiter
    Feature
    TriNet
    7.3
    652 Ratings
    4% below category average
    Visibility Software Cyber Recruiter
    -
    Ratings
    Report builder7.2564 Ratings00 Ratings
    Pre-built reports7.7620 Ratings00 Ratings
    Ability to combine HR data with external data7.0321 Ratings00 Ratings
    Onboarding
    Comparison of Onboarding features of TriNet and Visibility Software Cyber Recruiter
    Feature
    TriNet
    7.8
    637 Ratings
    3% below category average
    Visibility Software Cyber Recruiter
    -
    Ratings
    New hire portal7.9636 Ratings00 Ratings
    Manager tracking tools7.7402 Ratings00 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of TriNet and Visibility Software Cyber Recruiter
    Feature
    TriNet
    6.5
    124 Ratings
    21% below category average
    Visibility Software Cyber Recruiter
    -
    Ratings
    Corporate goal setting6.4108 Ratings00 Ratings
    Individual goal setting6.5120 Ratings00 Ratings
    Line-of sight-visibility6.5106 Ratings00 Ratings
    Performance tracking6.7120 Ratings00 Ratings
    Performance Management
    Comparison of Performance Management features of TriNet and Visibility Software Cyber Recruiter
    Feature
    TriNet
    6.9
    208 Ratings
    14% below category average
    Visibility Software Cyber Recruiter
    -
    Ratings
    Performance plans6.7184 Ratings00 Ratings
    Performance improvement plans6.7171 Ratings00 Ratings
    Review status tracking6.8168 Ratings00 Ratings
    Review reminders7.2179 Ratings00 Ratings
    Multiple review frequency7.214 Ratings00 Ratings
    Succession Planning
    Comparison of Succession Planning features of TriNet and Visibility Software Cyber Recruiter
    Feature
    TriNet
    7.3
    99 Ratings
    7% below category average
    Visibility Software Cyber Recruiter
    -
    Ratings
    Candidate ranking8.21 Ratings00 Ratings
    Candidate search7.293 Ratings00 Ratings
    Candidate development6.488 Ratings00 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of TriNet and Visibility Software Cyber Recruiter
    Feature
    TriNet
    7.0
    141 Ratings
    12% below category average
    Visibility Software Cyber Recruiter
    9.5
    8 Ratings
    18% above category average
    Job Requisition Management6.8110 Ratings9.88 Ratings
    Company Website Posting5.51 Ratings9.58 Ratings
    Publish to Social Media6.892 Ratings9.26 Ratings
    Job Search Site Posting6.8112 Ratings9.57 Ratings
    Duplicate Candidate Prevention9.11 Ratings9.47 Ratings
    Applicant Tracking7.0119 Ratings9.38 Ratings
    Notifications and Alerts7.3129 Ratings9.57 Ratings
    Customized Application Form00 Ratings9.58 Ratings
    Resume Management00 Ratings9.58 Ratings
    Candidate Search00 Ratings9.38 Ratings
    Collaboration00 Ratings9.87 Ratings
    Task Creation and Delegation00 Ratings9.47 Ratings
    Email Templates00 Ratings9.87 Ratings
    User Permissions00 Ratings9.18 Ratings
    Reporting00 Ratings9.78 Ratings
    Best Alternatives
    TriNetCyber Recruiter
    Small Businesses
    UZIO
    Score9.3 out of 10
    Crelate
    Score9.1 out of 10
    Medium-sized Companies
    Zoho People
    Score8.6 out of 10
    CareerSiteBuilder
    Score10 out of 10
    Enterprises
    Infor Human Resources
    Score7.1 out of 10
    JobDiva
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    TriNetCyber Recruiter
    Likelihood to Recommend
    7.9
    (811 ratings)
    9.7
    (8 ratings)
    Likelihood to Renew
    7.3
    (60 ratings)
    10.0
    (6 ratings)
    Usability
    8.0
    (707 ratings)
    10.0
    (2 ratings)
    Availability
    8.3
    (23 ratings)
    -
    (0 ratings)
    Performance
    7.9
    (22 ratings)
    -
    (0 ratings)
    Support Rating
    7.6
    (788 ratings)
    -
    (0 ratings)
    In-Person Training
    9.4
    (6 ratings)
    -
    (0 ratings)
    Online Training
    8.1
    (10 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.3
    (32 ratings)
    -
    (0 ratings)
    Configurability
    6.2
    (16 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    6.0
    (6 ratings)
    -
    (0 ratings)
    Ease of integration
    6.4
    (12 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (22 ratings)
    -
    (0 ratings)
    Professional Services
    8.5
    (7 ratings)
    -
    (0 ratings)
    Vendor post-sale
    7.9
    (20 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.9
    (20 ratings)
    -
    (0 ratings)
    User Testimonials
    TriNetCyber Recruiter
    Likelihood to Recommend
    TriNet
    I truly believe TriNet is the best PEO out there. Our specialist, [...], was top notch and always made me feel special. I appreciate all the features available, not just for my employees but for me, as an HR specialist. The benefits I am now able to offer is why we joined but all the features and ease of use is what will keep us clients moving forward. My only issue was feeling a bit rushed through training. I was told I would get written procedures but they were pretty antiquated.
    Read full review
    Visibility Software
    Recruiting new personnel is always a challenge, since making the right decision is not always an easy task, but with Cyber Recruiter the process is easier since it has an ideal, intuitive platform with great customization power to acquire the right person. In addition, this system has effective automation to reduce human errors.
    Incentivized
    Read full review
    Pros
    TriNet
    • Customer support is great when working with Amy Hoffman. She's always very quick to respond and helpful. I'd say she's the thing that makes me want to stay with TriNet the most.
    • The webinars are very helpful. I utilize those frequently and our CFO has signed up for some as well.
    • The expense management system has been very helpful. There are a couple issues with it, but it's leaps better than what the company was doing before this system through TriNet.
    Incentivized
    Read full review
    Visibility Software
    • The good thing about Cyber Recruiter is that it has a good database, plus I can get back in touch with applicants I've talked to before.
    • Cyber Recruiter takes care of the selection process from start to finish, this function allows us to trust that the choice will be the right one.
    • Anyone who wants to apply can do so quickly.
    Incentivized
    Read full review
    Cons
    TriNet
    • The online interface for the annual benefits strategy is difficult to navigate and not intuitive.
    • Sometimes the payroll processing division provides explanations that are not very clear or accessible to non-HR professionals.
    • The cost of the service is at the higher end of the market offerings.
    Incentivized
    Read full review
    Visibility Software
    • One thing that would be really helpful is for Cyber to accept .pdf formats of resumes. Many candidates now have their resume as a pdf, not word, and it is a shame that I have to copy and paste their resume into their system, which ruins the candidates' formatted resume. If anything that is the big thing that could use a change: Cyber should accept both word docs and .pdfs
    • Sometimes Cyber gets a bit slow when I try saving a note, or send an email through Cyber. It is not often, and it does eventually go through in the end. I did check to see if it was the internet but everything else was running just fine, so I know it is Cyber when it happens. It gets stressful at times when you have a bunch of things to do in the day through Cyber, and it is acting very slow.
    Incentivized
    Read full review
    Likelihood to Renew
    TriNet
    e are currently seeing a massive shift in HR tech, with rapid strides being made in the integration of AI and Machine Learning models. These advancements allow for:Predictive analytics for workforce planning.Automated, intelligent chatbots for instant employee support.Smart data synthesis that provides actionable insights rather than just raw numbers.TriNet appears to be lagging in these areas, missing opportunities to leverage AI to reduce administrative overhead and improve data accuracy
    Read full review
    Visibility Software
    It is a product that we will not stop using, since we cannot go back to the past and carry out the selection processes of new personnel manually, with Visibility Software Cyber Recruiter it is an automatic process that generates results in a short time.
    Incentivized
    Read full review
    Usability
    TriNet
    The platform is highly intuitive and user-friendly, making it easy to navigate for both admins and employees when handling everyday tasks like payroll processing, benefits enrollment, and HR reporting. The flexibility in HR and payroll features does not require a need for extensive training. The mobile app stands out as amazing, with a great interface that enables quick access to employee related items
    Incentivized
    Read full review
    Visibility Software
    It is a software that is integrated into our marketing department, and although it is frequently used in the Human Resources department, we also use it, since we work together to choose the most qualified personnel, it is a simple and really intuitive system to use. .
    Incentivized
    Read full review
    Reliability and Availability
    TriNet
    We had an issue with application errors - took TriNet 5 months to fix it, mean while we had someone manually tracking and keeping up with many requests and questions about the application error which affected time off. When we were all registering for Benefits during open enrollment there were lots of bugs that caused issues with registering for benefits or being able to see what benefits were available
    Incentivized
    Read full review
    Visibility Software
    No answers on this topic
    Performance
    TriNet
    For the most part pages load quickly. Working for a software company we understand performance is everything, even a few seconds delay can feel like a lifetime, that being said, we ran into a few times where pages didn't load, information didn't load correctly, and an influx in users (like open enrollment) cause things to slow down
    Incentivized
    Read full review
    Visibility Software
    No answers on this topic
    Support Rating
    TriNet
    The support overall is very good. There seems to be a good number of customer support staff and they are knowledgeable and pleasant to deal with and it almost all cases are able to resolve the question or issue very quickly. My only complaint would be having to wait in some cases as I'm based in the UK and the correct department may not be open 24 hours.
    Incentivized
    Read full review
    Visibility Software
    No answers on this topic
    In-Person Training
    TriNet
    it's been awhile, but I recall them being helpful. I got through a lot of it and when I needed help, they can walk me through it over the phone. It's also pretty user friendly in general at a platform. I don't really know what else to type, but they came and helped me in person and also when there was something new, they came and talked to me. They have not done that since with the new model that I hate
    Incentivized
    Read full review
    Visibility Software
    No answers on this topic
    Online Training
    TriNet
    Since this was already implemented. I have another employee briefly train me. Then Trinet rep gave me some training as needed for things that came up. For one payroll preview report I figured it could be done, but I had asked the rep to be sure. One important training was when there was an employee leaving the company.
    Incentivized
    Read full review
    Visibility Software
    No answers on this topic
    Implementation Rating
    TriNet
    not applicable as I implementation was done 5 years ago and have no recollection of the details of the process. Above it says to skip question if not involved in the process but it will not allow me to skip it as it states explanation requitred thus making this process extremely frustrating.
    Incentivized
    Read full review
    Visibility Software
    No answers on this topic
    Alternatives Considered
    TriNet
    I liked Rippling's software better than TriNet. However, the pricing on employee benefits was through the roof, and they don't offer many selections/options. If it was a software only decision, I would go with Rippling (the 2.0 version of Zenefits which TriNet offers). However, the software isn't a major need, compared to smooth payroll and benefits that I get from TriNet (and great service). I'm happy at TriNet long term as long as the health insurance rates aren't exhorbinant.
    Incentivized
    Read full review
    Visibility Software
    Our decision came down to ease of use, the software offered a lot of neat features we were searching for and was user friendly
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    TriNet
    Very reasonable vs other competitors - worked out a good deal.
    Incentivized
    Read full review
    Visibility Software
    No answers on this topic
    Scalability
    TriNet
    We are a small company, do we use it across departments and sites? Yes, we are all remote working, so there are as many sites as there are people. We also have our entire staff using TriNet, so every department from Accounting, Admin, HR, Development, QA, and Management are all using this. Can't say for sure how great the scalability is as we are only about 30 employees
    Incentivized
    Read full review
    Visibility Software
    No answers on this topic
    Professional Services
    TriNet
    Incredible professional resources are available.
    Incentivized
    Read full review
    Visibility Software
    No answers on this topic
    Return on Investment
    TriNet
    • Stay within HR Compliance - when the new laws about Salary change came into effect I received an email on impacted employees and how to address.
    • More involvement in employee benefits. With greater benefit selection more employees were able to find plans that suited their needs.
    • The TimeClock took a little time to get used to. It is still a little frustrating at times for hourly employees to be able to track how many hours they actually have for the week/pay-period. The off the clock meals count towards "hours" and employees have to subtract that out to be able to see what they need for the rest of the week.
    Read full review
    Visibility Software
    • Although Cyber Recruiter is said to be expensive software in the Human Resources department, there is no denying that good profits have been made by acquiring new staff. It is a very scalable software with advantages that are made known to us day by day, the system improves our workflow and increases correct decision-making.
    Incentivized
    Read full review
    ScreenShots