What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
93 Ratings
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Top Rated
112 Ratings

Typeform

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Top Rated
93 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100

Wufoo

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Top Rated
112 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Likelihood to Recommend

Typeform

If you are looking to collect information from your customers, employees, website visitors, etc. Typeform is a great tool to have. The forms are easy to create and easy to fill out, and you don't need to worry about coding. Just copy the embed code and paste it where you want it.
Dave Becker | TrustRadius Reviewer

Wufoo

I have used different products in the past. I am most please with Wufoo because it is easy to use, has multiple ways for your form to be displayed on your website, and submissions can be sent multiple ways as well. We use WuFoo for support emails from our customers, for dispatcher applications, as well as people sending in emergency incident tip information. This is the perfect program for us.
Thomas Perez | TrustRadius Reviewer

Feature Rating Comparison

Survey Format & Appearance

Typeform
8.4
Wufoo
8.2
Survey templates
Typeform
8.8
Wufoo
8.4
Themes
Typeform
8.4
Wufoo
7.9
Custom logo/branding
Typeform
7.9
Wufoo
8.3

Survey Content

Typeform
8.7
Wufoo
8.9
Changes to live survey
Typeform
8.9
Wufoo
9.1
Question design help
Typeform
8.1
Wufoo
8.3
Multiple question types
Typeform
9.0
Wufoo
9.4

Survey Logic

Typeform
8.5
Wufoo
8.3
Survey logic flexibility
Typeform
8.5
Wufoo
8.3

Survey Reporting & Analytics

Typeform
8.3
Wufoo
8.4
Response tracking
Typeform
8.3
Wufoo
9.1
Data export
Typeform
8.6
Wufoo
9.1
Standard reports
Typeform
8.7
Wufoo
8.6
Custom reports
Typeform
8.0
Wufoo
7.3
Analytics
Typeform
7.9
Wufoo
8.1

Survey Administration & Security

Typeform
8.9
Wufoo
8.5
Access controls
Typeform
8.9
Wufoo
8.5
Compliance
Typeform
9.0
Wufoo
8.5

Survey Distribution

Typeform
7.9
Wufoo
7.6
Vendor-offered crowdsourcing
Typeform
7.8
Wufoo
7.9
Respondent restrictions
Typeform
8.1
Wufoo
7.3

Pros

Typeform

  • Working in Typeform is automatic and intuitive. It's easy to find the surveys we're looking for and to manage or edit them (duplicating, creating, removing surveys, as well as putting them in folders). I didn't have to "learn" how to use it; when creating a new survey, the app just flows in a way that you know what the next step is and how to get there. The appearance of the app is clean and beautiful, without losing the details you need to customize.
  • Like I said above, while Typeform is simple and automatic, it doesn't skimp out on all the customization and tweaks you need to create a fitting survey for your exact use case. They have a wide selection of custom questions you can ask in your survey (from a simple 'Yes/No' to an 'Opinion Scale' to even payment collection) and many different settings for those questions (make it required, add a description/image/video, etc.).
  • You can also customize the look and feel of each individual Typeform, and save each appearance as a template setting to use again! This has really helped us make Typeform our own by adding our own branding to it.
  • Typeform makes it so easy for users to respond to surveys. They have a clean, beautiful experience that flows and no one has issues submitting responses. Typeform has an Intercom integration, which is perfect as we use Intercom with our customers, so it's easy to just issue a Typeform survey with our in-app chat to get quick and numerous responses.
Bethany Chan | TrustRadius Reviewer

Wufoo

  • Flexible, multiple entry forms: Wufoo allows users to create forms with multiple options or formats (radio, single choice, checkbox, text, paragraph text)
  • Conditional forms: Need to ask a question that only applies to a specific group? Then Wufoo is for you - it allows you to create conditional logic that allows you to reserve specific paths for specific entrants.
  • Integrations: Wufoo integrates with EVERYTHING via Zapier. You can sync it to Google sheets, email ESPs / CRMs, payment gateways... All kinds of applications for this software with its flexible uses & integrations, including embeddable HTML or direct integration to your website.
page V | TrustRadius Reviewer

Cons

Typeform

  • Greater form customization, though I understand that by giving users more control, that might impede overall intuitiveness from a respondent's standpoint.
  • Better reporting and data export.
  • Logic jump is great, but the way it's designed could be clearer—I wish there was a way to see an indent of the questions that would only be asked under certain conditions within the preview itself, not just the form map.
Anonymous | TrustRadius Reviewer

Wufoo

  • Wufoo has had a cap on the total number of fields you can use per form which has been a limiting factor for us when trying to build more complex forms.
  • Wufoo does not support tabular fields or repeating fields which is a drawback since it limits the types of questions you can ask.
  • Form organization in the admin interface is a little clunky and disorganized. It would be better if there were more customized options for organizing your library of forms.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Typeform

Typeform 10.0
Based on 1 answer
We have had such success with Typeform, and it has been able to exceed our expectations for the range of products it offers
Anonymous | TrustRadius Reviewer

Wufoo

Wufoo 10.0
Based on 32 answers
I only give it this mid-range rating because, since the 2014 Super Bowl is history, our company will be closing in a couple months. I hope in my next employment opportunity that I will be able to use Wufoo again. I will probably use it to a limited extent in my personal life to communicate with friends and contacts in a unique manner. I am also working on a Certificate in Web Development and I definitely use Wufoo as embedded forms in websites I build.
Stephen A. Williams | TrustRadius Reviewer

Usability

Typeform

Typeform 10.0
Based on 1 answer
It's as easy to use as the actual product. It was intuitive and it took about 10-20mins to figure everything out. I had no difficulty in using Typeform's to create the perfect form that I wanted. The overall result was beautiful and very professional-looking, and my clients liked it just as much as I did.
Anonymous | TrustRadius Reviewer

Wufoo

Wufoo 8.0
Based on 5 answers
Wufoo's usability from the user to the client is simple. The forms are simple to construct and they are easy for our clients to fill out. I have yet to really hit something that is difficult to do and even when I do get a little stumped their excellent support team helps me through it.
Mark Stackhouse | TrustRadius Reviewer

Performance

Typeform

No score
No answers yet
No answers on this topic

Wufoo

Wufoo 9.0
Based on 1 answer
Every time I try to use a different Form Builder - I constantly go back to Wufoo, especially compared to WordPress Plugin Form Builders. The biggest reason is the reliability of the form notifications getting sent and delivered are better than form builder that rely on the Wordpress Mail Send Feature.The only feature that I have found over the last 3 years that Wufoo is missing is the ability to customize the layout of the notification emails. But that is minor in the grand scope of its reliability.
Rebecca VanDenBerg | TrustRadius Reviewer

Support Rating

Typeform

No score
No answers yet
No answers on this topic

Wufoo

Wufoo 10.0
Based on 3 answers
Unmatched response time and incredible support. When you submit a support e-mail you get an immediate response to let you know that they are on it. Within 10 to 15 minutes you get a detailed and educated response to the problem you are having. They either direct you to documentation on their site or they give you other avenues in which to Achieve fixing your issue. The response is always personal and never feels automated.
Mark Stackhouse | TrustRadius Reviewer

Online Training

Typeform

No score
No answers yet
No answers on this topic

Wufoo

Wufoo 8.0
Based on 1 answer
Good imbedded videos that visually demonstrate how to create an element within the form.
Sarah Downing | TrustRadius Reviewer

Implementation Rating

Typeform

No score
No answers yet
No answers on this topic

Wufoo

Wufoo 9.0
Based on 2 answers
Implementing Wufoo was a seamless process. It was an instantaneous transition from the old pdf forms and webforms we were using to the easier to understand Wufoo forms. Employees learned it with ease and the clients response was instantaneously positive. Adding Wufoo to your workflow is not only easy it is necessary.
Mark Stackhouse | TrustRadius Reviewer

Alternatives Considered

Typeform

When looking for a feature rich & flexible / customizable solution, Typeform beats out everyone. However, for specific use cases (like NPS), AskNicely is a clear winner in terms of features, but is much too expensive. Typeform is also fun to use, especially compared to Wufoo which seems so out of date
Anonymous | TrustRadius Reviewer

Wufoo

In terms of building reports, Wufoo is very similar to Google Forms. Both have the capability to edit live forms and immediately share them. Wufoo offers a few more features than Google Forms does as well. Overall, our department has looked at both options and continues to use Wufoo because of the data management and ease of building forms.
Justin Moore | TrustRadius Reviewer

Return on Investment

Typeform

  • Typeform is relatively cheap. This helps keeps cost down and ensure a positive ROI.
  • The ability to accept online payment and set up an online store is phenomenal. In theory, you don't even need a website any more for an online store. Just a domain forwarded to your Typeform.
Sean Pomory | TrustRadius Reviewer

Wufoo

  • We've collected more revenue using less staff time than ever before. Wufoo allowed us to move online from paper-based systems.
  • Our data is now standardized and more accurate since it is input by end users instead of staff (who had to decipher handwriting).
Isaac Nuell | TrustRadius Reviewer

Pricing Details

Typeform

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Wufoo

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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