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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    UKG Pro

    Score8.1 out of 10
    N/AUKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.N/A

    Zoho Recruit

    Score7.6 out of 10
    N/AZoho Recruit is a cloud-based ATS. Zoho offers a full suite of features typical of applicant tracking systems, including social recruiting and resume parsing. Its custom automatable reports enable analyses of processing and information sharing. It is available in Free, Standard, and Enterprise versions.

    $25

    per month per user

    Pricing
    UKG ProZoho Recruit
    Editions & Modules
    No answers on this topic
    Forever Free
    $0
    Standard
    $25
    per month per user
    Professional
    $50
    per month per user
    Enterprise
    $75
    per month per user
    Offerings
    Pricing Offerings
    UKG ProZoho Recruit
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup fee$30 per user per month
    Additional DetailsZoho recruit also provides options for add-ons such as a client portal ($6/license/month) and video interviews ($12/license/month).
    More Pricing Information
    Features
    UKG ProZoho Recruit
    Human Resource Management
    Comparison of Human Resource Management features of UKG Pro and Zoho Recruit
    Feature
    UKG Pro
    7.8
    955 Ratings
    5% below category average
    Zoho Recruit
    -
    Ratings
    Employee demographic data8.5865 Ratings00 Ratings
    Employment history8.2890 Ratings00 Ratings
    Job profiles and administration8.0861 Ratings00 Ratings
    Workflow for transfers, promotions, pay raises, etc.7.5842 Ratings00 Ratings
    Organizational charting7.2755 Ratings00 Ratings
    Organization and location management8.0768 Ratings00 Ratings
    Compliance data (COBRA, OSHA, etc.)7.3606 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of UKG Pro and Zoho Recruit
    Feature
    UKG Pro
    7.9
    869 Ratings
    4% below category average
    Zoho Recruit
    -
    Ratings
    Pay calculation8.0823 Ratings00 Ratings
    Support for external payroll vendors7.6414 Ratings00 Ratings
    Off-cycle/On-Demand payment8.1328 Ratings00 Ratings
    Benefit plan administration7.5739 Ratings00 Ratings
    Direct deposit files8.3809 Ratings00 Ratings
    Salary revision and increment management8.1667 Ratings00 Ratings
    Reimbursement management8.057 Ratings00 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of UKG Pro and Zoho Recruit
    Feature
    UKG Pro
    7.6
    677 Ratings
    8% below category average
    Zoho Recruit
    -
    Ratings
    Approval workflow7.5603 Ratings00 Ratings
    Balance details7.6633 Ratings00 Ratings
    Annual carry-forward and encashment7.6524 Ratings00 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of UKG Pro and Zoho Recruit
    Feature
    UKG Pro
    7.8
    922 Ratings
    6% below category average
    Zoho Recruit
    -
    Ratings
    View and generate pay and benefit information8.0889 Ratings00 Ratings
    Update personal information8.2894 Ratings00 Ratings
    View company policy documentation7.7659 Ratings00 Ratings
    Employee recognition7.1346 Ratings00 Ratings
    View job history8.0873 Ratings00 Ratings
    Asset Management
    Comparison of Asset Management features of UKG Pro and Zoho Recruit
    Feature
    UKG Pro
    7.6
    233 Ratings
    6% below category average
    Zoho Recruit
    -
    Ratings
    Tracking of all physical assets7.6233 Ratings00 Ratings
    HR Reporting
    Comparison of HR Reporting features of UKG Pro and Zoho Recruit
    Feature
    UKG Pro
    7.0
    857 Ratings
    8% below category average
    Zoho Recruit
    -
    Ratings
    Report builder7.2831 Ratings00 Ratings
    Pre-built reports7.2846 Ratings00 Ratings
    Ability to combine HR data with external data6.6590 Ratings00 Ratings
    Onboarding
    Comparison of Onboarding features of UKG Pro and Zoho Recruit
    Feature
    UKG Pro
    7.8
    651 Ratings
    3% below category average
    Zoho Recruit
    -
    Ratings
    New hire portal8.1644 Ratings00 Ratings
    Manager tracking tools7.5523 Ratings00 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of UKG Pro and Zoho Recruit
    Feature
    UKG Pro
    7.4
    443 Ratings
    9% below category average
    Zoho Recruit
    -
    Ratings
    Corporate goal setting7.3349 Ratings00 Ratings
    Individual goal setting7.4422 Ratings00 Ratings
    Line-of sight-visibility7.5303 Ratings00 Ratings
    Performance tracking7.5391 Ratings00 Ratings
    Performance Management
    Comparison of Performance Management features of UKG Pro and Zoho Recruit
    Feature
    UKG Pro
    7.4
    548 Ratings
    8% below category average
    Zoho Recruit
    -
    Ratings
    Performance plans7.5490 Ratings00 Ratings
    Performance improvement plans6.9387 Ratings00 Ratings
    Review status tracking7.6504 Ratings00 Ratings
    Review reminders7.5474 Ratings00 Ratings
    Multiple review frequency7.5398 Ratings00 Ratings
    Succession Planning
    Comparison of Succession Planning features of UKG Pro and Zoho Recruit
    Feature
    UKG Pro
    7.1
    239 Ratings
    11% below category average
    Zoho Recruit
    -
    Ratings
    Create succession plans/pools6.8192 Ratings00 Ratings
    Candidate ranking7.3206 Ratings00 Ratings
    Candidate search7.5210 Ratings00 Ratings
    Candidate development7.0190 Ratings00 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of UKG Pro and Zoho Recruit
    Feature
    UKG Pro
    7.4
    537 Ratings
    7% below category average
    Zoho Recruit
    6.6
    37 Ratings
    18% below category average
    Job Requisition Management7.5505 Ratings4.235 Ratings
    Company Website Posting7.4496 Ratings7.030 Ratings
    Publish to Social Media7.1393 Ratings6.025 Ratings
    Job Search Site Posting7.3458 Ratings7.031 Ratings
    Duplicate Candidate Prevention7.1388 Ratings9.032 Ratings
    Applicant Tracking7.6493 Ratings7.937 Ratings
    Notifications and Alerts7.5458 Ratings5.233 Ratings
    Customized Application Form00 Ratings5.033 Ratings
    Resume Management00 Ratings7.936 Ratings
    Candidate Search00 Ratings7.035 Ratings
    Collaboration00 Ratings7.519 Ratings
    Task Creation and Delegation00 Ratings7.417 Ratings
    Email Templates00 Ratings2.433 Ratings
    User Permissions00 Ratings7.935 Ratings
    Reporting00 Ratings6.833 Ratings
    Best Alternatives
    UKG ProZoho Recruit
    Small Businesses
    UZIO
    Score9.4 out of 10
    Crelate
    Score9.1 out of 10
    Medium-sized Companies
    Zoho People
    Score8.6 out of 10
    CareerSiteBuilder
    Score10 out of 10
    Enterprises
    PeopleStrong
    Score10 out of 10
    JobDiva
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    UKG ProZoho Recruit
    Likelihood to Recommend
    8.0
    (1097 ratings)
    7.9
    (38 ratings)
    Likelihood to Renew
    10.0
    (197 ratings)
    10.0
    (1 ratings)
    Usability
    7.9
    (334 ratings)
    4.0
    (1 ratings)
    Availability
    10.0
    (76 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (333 ratings)
    -
    (0 ratings)
    Support Rating
    7.5
    (496 ratings)
    6.0
    (6 ratings)
    In-Person Training
    10.0
    (88 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (206 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (87 ratings)
    -
    (0 ratings)
    Configurability
    8.7
    (78 ratings)
    -
    (0 ratings)
    Ease of integration
    5.9
    (68 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (95 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.4
    (57 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (50 ratings)
    -
    (0 ratings)
    User Testimonials
    UKG ProZoho Recruit
    Likelihood to Recommend
    UKG
    I feel UKG Pro has been so horribly rolled out at the City of Houston. I'm amazed that, as a system administrator, it even works at all. In my opinion, the greatest expense the city has budgeted is managed by a shoe-string, janky, bug-ridden mess. I truly hope UKG is bought out for 2 cents and scattered to dust. In my opinion, terrible maintenance and support, the worst consultants money can buy, the sleaziest sales accountants. This system tries my patience as a lead system administrator and I would caution anyone considering bringing in this mess to their business. It's been a year now, and we still have workarounds and bugs daily.
    Read full review
    Zoho
    With the business I am in I have to be able to search and reach potential candidates from hours away due to the scope of the contract we have covering a solid couple hundred sq. miles of the state; so being able to have a software that can search, sort, rank, and suggest candidates without having to spend ours of time or driving hours for an interview I can connect with one person and make a decision and have the software there for them and send an email or two with the steps and instructions and 5 minutes later be doing the same for another candidate hours away without even needing to leave the office or even from home and knowing that I'm able to monitor and adjust the steps or make adjustments along the way and being able to trust that it is choosing quality candidates and able to help me hire the right people to do my job to keep my contractors and homeowners safe is amazing for our business.
    Incentivized
    Read full review
    Pros
    UKG
    • UKG has an amazing support team to reach out to if assistance is needed
    • All add-ons of UKG Pro integrate seamlessly making it a powerful software program
    • UKG Pro is very configurable to meet the specific needs of companies
    • It is easy to use and navigate
    • The mobile app is loved by all employees and provides on-demand access
    • The Ultimate Community is amazing!! On-demand information on all products and how they are used. Connect with other companies that use UKG Pro and learn from each other.
    • The Learning Centre is also amazing!! Learning right at your fingertips anytime, anywhere.
    Incentivized
    Read full review
    Zoho
    • Like other HR-based services, Zoho Recruit allows you to track the behavior of candidates during the execution of your hiring process, so that you can create constant notes of any problems that may arise and that may prevent a proper job.
    • The relationship between employers and candidates can be measured, which is excellent for creating reports on the development of each hiring process, and employees can then be evaluated on their ability to manage and communicate correctly with each candidate under their direct care.
    • Hiring sessions can be recorded using a variety of methods. It does not necessarily have to be done using an audiovisual recording tool (which is possible through different integrations) but a convenient recording system that allows you to note down important data, and where even the candidate's photographs can be saved.
    • We believe that some features of Zoho Recruit's support service could be improved, although this is probably a general service by the Zoho team for all their programs. The staff is not sufficiently explanatory, and therefore we have not been able to meet our expectations for troubleshooting.
    • We like that using Zoho Recruit is so convenient, and that it interfaces well with the other services that the entire Zoho suite has to offer: Zoho Recruit is a good alternative for human resources, which shows a reliable and easy-to-manage operability, so that all registration and follow-up processes are simple.
    Incentivized
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    Cons
    UKG
    • Teachers that are hard functionality. Okay. I would say the most issues that we've had is the admins or the HR department losing their access and it throws us for a loop. It's like, what happened? What's going on? So that's the main thing. And then some of our employees struggle with the hourly employees try to struggle with timekeeping as in clocking in and clocking out. But we got that resolved. Thank you UKG Pro. And our employees are happy again. I would recommend UKG Pro.
    Incentivized
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    Zoho
    • Zoho Recruit should allow for customization of pipelines based on department/role to be hired.
    • Zoho Recruit should allow for customization of the vendor portal allowing the vendor to type in key data points about candidate profiles that are typically not found on the resume, such as notice period, current salary and expected salary.
    • Zoho Recruit could simplify the blueprinting process built into the tool which allows for smooth flow of candidates through the system.
    Incentivized
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    Likelihood to Renew
    UKG
    We have been a customer since 2015, we have gone to market and find that UKG Pro product is both user friendly for administrators as well as the employee. The qualify of support and service of UKG team is valued and we trust the product.
    Incentivized
    Read full review
    Zoho
    We have evaluated every other ATS on the market, and do so every 1-2 years just to make sure we aren't missing out on anything better, and found that Zoho offers more functionality than any ATS with a per-recruiter-price under $100. Once it introduces automated job alerts and candidate login functionality there will be no reason for us to look elsewhere.
    Incentivized
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    Usability
    UKG
    It gets the job done, but not with a few deep sighs. Once you know where stuff lives, it's manageable, but the first learning curve is steep, some menus feel buried. However, it's consistent, reliable and doesn't crash on me, which counts for a lot. With a little UI glow up it could push into a 9 zone.
    Incentivized
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    Zoho
    The user interface looks clunky and designed by engineers. I suspect it didn't undergo much user testing.
    Incentivized
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    Reliability and Availability
    UKG
    For the most part UltiPro has been reliable, but it could definitely be better. There have been several notable server issues where we were unable to access the product or unable to utilize some of the features. Customer support is usually quick to respond to questions about these issues, but they do not proactively reach out to customers whose environments have been effected by outages
    Read full review
    Zoho
    No answers on this topic
    Performance
    UKG
    Normally UKG Pro loads quickly. We had been having major issues with reports running in a timely manner but recently they broke out our virtual server to another instance where is wasn't sharing resources and that seems to have helped reporting run more efficiently.
    Incentivized
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    Zoho
    No answers on this topic
    Support Rating
    UKG
    The quality of UKG Support is related directly to the UKG rep. who handles the issue. In some cases you get someone who really is good at supporting the product and others may not have as much experience and it shows
    Incentivized
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    Zoho
    I give Zoho Recruit this rating because over all, it has helped me to organize my candidates and saved me time and energy in organizing them myself. Without Zoho Recruit, I simply would not be able to keep my talent pool straight, and it certainly gets the job done. I took off a couple points because if I download a resume after already inputting the candidate into Zoho, it won't automatically sync the two profiles up. It also does not remind me when a task is expired.
    Incentivized
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    In-Person Training
    UKG
    I've been to a few in-person (hands on) training sessions and it is very similar to the online classes. You have the same reference material to look back on after the training. So regardless of in person training or online you really get the same thing.
    Incentivized
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    Zoho
    No answers on this topic
    Online Training
    UKG
    Most of the online training was very generic (to be expected) but we had specific requirements for configuration that could have been better addressed with more individual sessions earlier on from our project team. However, we did finally begin booking training sessions with our implementation team which were recorded, and so provided additional information for how to correctly configure and test the system.
    Incentivized
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    Zoho
    No answers on this topic
    Implementation Rating
    UKG
    Make sure you have all of your tax account information with all the states you are registered in available and that you are knowledgeable about the filing status, frequency, etc. We had some unique challenges with our state unemployment tax set up that I was not aware of and needed to be addressed prior to going live. Working with the state unemployment office can be a challenge.
    Incentivized
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    Zoho
    No answers on this topic
    Alternatives Considered
    UKG
    We used ADP WFN prior to switching to UKG. We interviewed three different payroll companies to see what our options were. UKG stood out and aligned with our company values. The sales team was very helpful and asked questions about what we were currently doing and how they could assist with simplifying things. I personally had a side meeting with them to see if there were options for a process that we manually process and if UKG could actually eliminate the process. We came to the conclusion that we weren't able to get it 100%, but we could pull 80% of what we needed from UKG, and then we would only need to manipulate 20% of the information. It was also determined from that meeting that we wouldn't need to pay extra to have a special report built. The customer service is what we were sold on. The other companies that we looked at didn't give us the confidence that their customer service would be any better than what we previously had.
    Incentivized
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    Zoho
    Zohorecruit is the best platform for small and mid-sized companies. It will help us to save lots of time in the recruitment and hiring journey. We have used Oorwin also in the past, but this is much better than the Oorwin, and it's very robust and easy to use, and the site is very fast.
    Incentivized
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    Scalability
    UKG
    Incentivized
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    Zoho
    No answers on this topic
    Return on Investment
    UKG
    • My company acquired another company, and with a UKG partner, we were able to bring them online in UKG within two months of the acquisition date.
    • When COVID sent us remote, we could configure custom fields to track vaccination status.
    • The C-suite can get custom reports done in minutes, or ours, where our previous HRIS would have taken days to accomplish, as data would have had to have been exported to Excel and then manipulated inside Excel.
    • UKG has allowed to go virtual paper free as both a candidate and employee.
    Incentivized
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    Zoho
    • I can't say anything about ROI, but Zoho Recruit made our recruitment process highly effective.
    • We did not need to hire more HR managers as the system helped to manage the processes automatically.
    • We saved money with Zoho Recruit for sure. And this was very best.
    Incentivized
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    ScreenShots

    UKG Pro Screenshots

    Screenshot of included workforce analytics.Screenshot of the payroll gateway.