WordPress vs. Wufoo

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
WordPress
Score 8.6 out of 10
N/A
Wordpress is an open-source publishing platform popular with bloggers, and a content management system, known for its simplicity and modifiability. Websites may host their own blogging communities, controlling and moderating content from a single dashboard.
$3
per month 6 GB storage
Wufoo
Score 9.0 out of 10
N/A
Wufoo is a web application for creating online forms. The tool automatically builds the database, backend and scripts needed making it easy to collect and understand data. Wufoo was acquired by SurveyMonkey in 2011.
$0
Pricing
WordPressWufoo
Editions & Modules
Personal
$4
per month 6 GB storage
Premium
$8
per month 13 GB storage
Business
$25
per month 50 GB storage
Commerce
$45
per month 50 GB storage
Enterprise
Contact for pricing
Free
$0
Starter
$14.08
per month
Professional
$29.08
per month
Advanced
$74.08
per month
Ultimate
$183.25
per month
Offerings
Pricing Offerings
WordPressWufoo
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPricing for Business and Commerce plans vary on number of GB.
More Pricing Information
Community Pulse
WordPressWufoo
Considered Both Products
WordPress
Chose WordPress
Joomla - which did not have a stable product.
HubSpot - which says it has a CMS but does not.
Wufoo
Chose Wufoo
As a manager of website content, without much experience in coding HTML, even the smallest of edits were difficult when starting my job. In the past three years, I've used some WordPress theme software and the ninjaform plugin. The lack of design and efficiency became apparent …
Chose Wufoo
I do believe SurveyMonkey owns Wufoo, but ultimately the prorated discount for non-profits is what lead us to choose Wufoo.
Chose Wufoo
It was the most affordable, easiest to use and best product that we researched and evaluated. We liked the interface of it, how you could make multiple accounts, the different theme options you could choose from and how easy it was to share your form. We needed something we …
Chose Wufoo
Prior to using Wufoo we used Icebrrg HTML Web Forms. Wufoo offers us many more options with payment integration. I have not used any other web forms since switching.
Chose Wufoo
We have used Google Forms in the past as well and we do like it's ability to populate a google drive spreadsheet immediately that can be shared with an entire committee.
We do have a lot of long term use forms though that wufoo has more stability for maintaining.
Chose Wufoo
The alternative which we were using prior to Wufoo was Wordpress. Wordpress required a bit more coding knowledge and was not as simple and user friendly of an interface as Wufoo. However, Wordpress does not have storage costs like Wufoo which was a plus. I only selected Wufoo …
Features
WordPressWufoo
Security
Comparison of Security features of Product A and Product B
WordPress
8.1
159 Ratings
1% below category average
Wufoo
-
Ratings
Role-based user permissions8.1159 Ratings00 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
WordPress
7.9
134 Ratings
2% above category average
Wufoo
-
Ratings
API7.9124 Ratings00 Ratings
Internationalization / multi-language7.9103 Ratings00 Ratings
Web Content Creation
Comparison of Web Content Creation features of Product A and Product B
WordPress
8.1
166 Ratings
4% above category average
Wufoo
-
Ratings
WYSIWYG editor7.9151 Ratings00 Ratings
Code quality / cleanliness7.3152 Ratings00 Ratings
Admin section8.3164 Ratings00 Ratings
Page templates8.7160 Ratings00 Ratings
Library of website themes8.6162 Ratings00 Ratings
Mobile optimization / responsive design8.5161 Ratings00 Ratings
Publishing workflow8.2154 Ratings00 Ratings
Form generator7.1131 Ratings00 Ratings
Web Content Management
Comparison of Web Content Management features of Product A and Product B
WordPress
8.2
164 Ratings
10% above category average
Wufoo
-
Ratings
Content taxonomy8.1142 Ratings00 Ratings
SEO support7.9148 Ratings00 Ratings
Bulk management7.5125 Ratings00 Ratings
Availability / breadth of extensions9.2152 Ratings00 Ratings
Community / comment management8.3152 Ratings00 Ratings
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
WordPress
-
Ratings
Wufoo
7.5
34 Ratings
6% below category average
Survey templates00 Ratings8.028 Ratings
Themes00 Ratings4.531 Ratings
Custom logo/branding00 Ratings10.033 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
WordPress
-
Ratings
Wufoo
7.7
32 Ratings
10% below category average
Changes to live survey00 Ratings7.527 Ratings
Question design help00 Ratings7.028 Ratings
Multiple question types00 Ratings8.532 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
WordPress
-
Ratings
Wufoo
8.0
30 Ratings
4% below category average
Survey logic flexibility00 Ratings8.030 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
WordPress
-
Ratings
Wufoo
8.9
34 Ratings
10% above category average
Response tracking00 Ratings9.030 Ratings
Data export00 Ratings9.532 Ratings
Standard reports00 Ratings9.027 Ratings
Custom reports00 Ratings9.022 Ratings
Analytics00 Ratings8.026 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
WordPress
-
Ratings
Wufoo
8.0
27 Ratings
7% below category average
Access controls00 Ratings8.027 Ratings
Compliance00 Ratings8.023 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
WordPress
-
Ratings
Wufoo
7.5
18 Ratings
7% below category average
Vendor-offered crowdsourcing00 Ratings7.07 Ratings
Respondent restrictions00 Ratings8.018 Ratings
Best Alternatives
WordPressWufoo
Small Businesses
ManageWP
ManageWP
Score 10.0 out of 10
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Square 9 Softworks
Score 9.7 out of 10
Medium-sized Companies
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
Qualaroo
Qualaroo
Score 6.1 out of 10
Enterprises
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
Verint Voice of the Customer
Verint Voice of the Customer
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
WordPressWufoo
Likelihood to Recommend
8.6
(203 ratings)
9.0
(64 ratings)
Likelihood to Renew
4.9
(38 ratings)
10.0
(32 ratings)
Usability
8.1
(50 ratings)
9.5
(7 ratings)
Availability
9.5
(3 ratings)
-
(0 ratings)
Performance
8.6
(2 ratings)
9.0
(1 ratings)
Support Rating
10.0
(11 ratings)
10.0
(5 ratings)
In-Person Training
7.0
(1 ratings)
-
(0 ratings)
Online Training
10.0
(1 ratings)
8.0
(1 ratings)
Implementation Rating
9.0
(10 ratings)
9.0
(2 ratings)
Configurability
10.0
(1 ratings)
-
(0 ratings)
Ease of integration
8.0
(1 ratings)
-
(0 ratings)
Product Scalability
10.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(1 ratings)
10.0
(1 ratings)
Vendor pre-sale
10.0
(1 ratings)
10.0
(1 ratings)
User Testimonials
WordPressWufoo
Likelihood to Recommend
Automattic
Wordpress is a great solution for a website of nearly any type. It may not be as suitable if a fully custom solution or app is needed, and it does have some limitations when it comes to connecting it to external products (especially if the product doesn't have any support from a native system), and it does require a lot of testing. Multiple plugins in one install are common but also increase the risk of conflicts, and when those do occur, it can be exceptionally time-consuming and tedious to identify what is causing the issue. As third parties create many plugins, you're also at risk with each potential security breach, which needs to be kept in mind. I would be cautious to use WordPress to store any sort of sensitive PPI. That said, it's a wonderful, easily customizable solution for many, many different types of websites and can allow even inexperienced client users with low-tech knowledge to update basics.
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Momentive (SurveyMonkey, Inc)
Wufoo is well suited when someone needs to gather data from visitors. It's not so well suited when you need to have people send files over 25MB in size. That's the limit and it's pretty low. We use it for resumes and MS Word files, so the size is okay for us, but might not be the case for other needs.
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Pros
Automattic
  • Easy to use User Interface
  • Coding / Plugin Implementation is awesome
  • There's always a solution available for the platform
  • Security is easy to use and robust
  • Implementation with 3rd party platforms, such as Google's variety of tools
  • Can download and host on your own server or use their hosted servers
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Momentive (SurveyMonkey, Inc)
  • Flexible, multiple entry forms: Wufoo allows users to create forms with multiple options or formats (radio, single choice, checkbox, text, paragraph text)
  • Conditional forms: Need to ask a question that only applies to a specific group? Then Wufoo is for you - it allows you to create conditional logic that allows you to reserve specific paths for specific entrants.
  • Integrations: Wufoo integrates with EVERYTHING via Zapier. You can sync it to Google sheets, email ESPs / CRMs, payment gateways... All kinds of applications for this software with its flexible uses & integrations, including embeddable HTML or direct integration to your website.
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Cons
Automattic
  • WordPress breaks often so you need to have someone who understands how to troubleshoot, which can take time and money.
  • Some plugins are easier to customize than others, for example, some don't require any coding knowledge while others do. This can limit your project if you are not a coder.
  • WordPress can be easily hacked, so you also need someone who can ensure your sites are secure.
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Momentive (SurveyMonkey, Inc)
  • I think the monthly submissions should increase. As of now, you get 100 submissions per month. That's not a whole lot.
  • I would like it if the Submissions that are emailed out would come in HTML format instead of text format. Sometimes it can be a little confusing.
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Likelihood to Renew
Automattic
The complications we have and the lack of support. Every plugin has a differente team of support in charge and make one plugin work with the other one always affects the website performance. It's a thousand times better to have only one provider with all functionalities included unless you are an expert web developer or have a team dedicated to it
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Momentive (SurveyMonkey, Inc)
I only give it this mid-range rating because, since the 2014 Super Bowl is history, our company will be closing in a couple months. I hope in my next employment opportunity that I will be able to use Wufoo again. I will probably use it to a limited extent in my personal life to communicate with friends and contacts in a unique manner. I am also working on a Certificate in Web Development and I definitely use Wufoo as embedded forms in websites I build.
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Usability
Automattic
Extremely easy to use and train users. It took very little time to get everyone trained and onboarded to start using WordPress. Anytime we had any issues, we were able to find an article or video to help out or we were able to contact support. The menu options are well laid out so it is easy to find what you are looking for.
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Momentive (SurveyMonkey, Inc)
Wufoo's usability from the user to the client is simple. The forms are simple to construct and they are easy for our clients to fill out. I have yet to really hit something that is difficult to do and even when I do get a little stumped their excellent support team helps me through it.
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Reliability and Availability
Automattic
Anyone can visit WordPress.org and download a fully functional copy of WordPress free of charge. Additionally, WordPress is offered to users as open-source software, which means that anyone can customize the code to create new applications and make these available to other WordPress users.
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Momentive (SurveyMonkey, Inc)
From all the time I've been using it (around 10 years) I've never seen an outage or application error.
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Performance
Automattic
Mostly, any performance issues have to do with using too many plugins and these can sometimes slow down the overall performance of your site. It is very tempting to start adding lots of plugins to your WordPress site, however, as there are thousands of great plugins to choose from and so many of them help you do amazing things on your site. If you begin to notice performance issues with your WordPress site (e.g. pages being slow to load), there are ways to optimize the performance of your site, but this requires learning the process. WordPress users can learn how to optimize their WordPress sites by downloading the WPTrainMe WordPress training plugin (WPTrainMe.com) and going through the detailed step-by-step WordPress optimization tutorials.
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Momentive (SurveyMonkey, Inc)
Every time I try to use a different Form Builder - I constantly go back to Wufoo, especially compared to WordPress Plugin Form Builders. The biggest reason is the reliability of the form notifications getting sent and delivered are better than form builder that rely on the Wordpress Mail Send Feature. The only feature that I have found over the last 3 years that Wufoo is missing is the ability to customize the layout of the notification emails. But that is minor in the grand scope of its reliability.
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Support Rating
Automattic
I give this rating, which I believe to be a great rating for a community based support system that's surrounding it. Most platforms and products have their own, and as WordPress does have their own team that help here and there, a lot of it's handled by community involvement with dedicated users who are experts with the system who love to help people.
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Momentive (SurveyMonkey, Inc)
I will be completely honest - I have never needed to contact any specific support for Wufoo. This is because we've never had any problems with Wufoo that I'm aware of! It has proved to be a reliable and easy to use product, and therefore, we have not needed to reach out for any kind of support or assistance. I suppose this would speak to the exceptional quality of the product!
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In-Person Training
Automattic
Varies by the person providing training. High marks as it's incredibly easy to find experienced individuals in your community to provide training on any aspect of WordPress from content marketing, SEO, plugin development, theme design, etc. Less than 10 though as the training is community based and expectations for a session you find may fall short.
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Momentive (SurveyMonkey, Inc)
No answers on this topic
Online Training
Automattic
It is very easy to find online resources to learn how to do just about anything with WordPress.
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Momentive (SurveyMonkey, Inc)
Good imbedded videos that visually demonstrate how to create an element within the form.
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Implementation Rating
Automattic
WordPress is not a great solution if you have: 1) A larger site with performance / availability requirements. 2) Multiple types of content you want to share - each with its own underlying data structure. 3) Multiple sites you need to manage. For very small sites where these needs are not paramount, WordPress is a decent solution
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Momentive (SurveyMonkey, Inc)
Implementing Wufoo was a seamless process. It was an instantaneous transition from the old pdf forms and webforms we were using to the easier to understand Wufoo forms. Employees learned it with ease and the clients response was instantaneously positive. Adding Wufoo to your workflow is not only easy it is necessary.
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Alternatives Considered
Automattic
WordPress isn't as pretty or easy to use as certain competitors like Jimdo, Squarespace or HubSpot, but it makes up for it with its affordability, familiarity and the ability to find quality outside help easily. The same can't be said for certain competitors, as you might need to find an expert and it could get costly.
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Momentive (SurveyMonkey, Inc)
In terms of building reports, Wufoo is very similar to Google Forms. Both have the capability to edit live forms and immediately share them. Wufoo offers a few more features than Google Forms does as well. Overall, our department has looked at both options and continues to use Wufoo because of the data management and ease of building forms.
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Contract Terms and Pricing Model
Automattic
No answers on this topic
Momentive (SurveyMonkey, Inc)
I didn't help purchase this product.
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Scalability
Automattic
WordPress is completely scalable. You can get started immediately with a very simple "out-of-the box" WordPress installation and then add whatever functionality you need as and when you need it, and continue expanding. Often we will create various WordPress sites on the same domain to handle different aspects of our strategy (e.g. one site for the sales pages, product information and/or a marketing blog, another for delivering products securely through a private membership site, and another for running an affiliate program or other application), and then ties all of these sites together using a common theme and links on each of the site's menus. Additionally, WordPress offers a multisite function that allows organizations and institutions to manage networks of sites managed by separate individual site owners, but centrally administered by the parent organization. You can also expand WordPress into a social networking or community site, forums, etc. The same scalability applies to web design. You can start with a simple design and then scale things up to display sites with amazing visual features, including animations and video effects, sliding images and animated product image galleries, elements that appear and fade from visitor browsers, etc. The scaling possibilities of WordPress are truly endless.
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Momentive (SurveyMonkey, Inc)
I think it can be integrated with different software but not sure about its scalability.
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Return on Investment
Automattic
  • Allowed us to being all websites under a single umbrella, saving costs on similar products.
  • It's increased our website turn time and made us faster and more efficient at launching websites.
  • Edits and tweaks happen much faster as we have a customized environment.
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Momentive (SurveyMonkey, Inc)
  • Wufoo has had a positive impact on our marketing department by allowing us to create and deploy forms on our websites and landing pages with significantly increased efficiency and speed.
  • Wufoo has also had a huge impact in reducing our reliance on IT support to build and deploy forms to our websites.
  • Wufoo has also empowered our marketing team to be able to try and solve our business problems through tons of integrations between Wufoo and other 3rd party systems (such as Salesforce and Zapier).
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ScreenShots