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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    WordPress

    Score8.7 out of 10
    N/AWordpress is an open-source publishing platform popular with bloggers, and a content management system, known for its simplicity and modifiability. Websites may host their own blogging communities, controlling and moderating content from a single dashboard.

    $3

    per month 6 GB storage

    Wufoo

    Score9 out of 10
    N/AWufoo is a web application for creating online forms. The tool automatically builds the database, backend and scripts needed making it easy to collect and understand data. Wufoo was acquired by SurveyMonkey in 2011.

    $0

    Pricing
    WordPressWufoo
    Editions & Modules
    Personal
    $4
    per month 6 GB storage
    Premium
    $8
    per month 13 GB storage
    Business
    $25
    per month 50 GB storage
    Commerce
    $45
    per month 50 GB storage
    Enterprise
    Contact for pricing
    Free
    $0
    Starter
    $14.08
    per month
    Professional
    $29.08
    per month
    Advanced
    $74.08
    per month
    Ultimate
    $183.25
    per month
    Offerings
    Pricing Offerings
    WordPressWufoo
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPricing for Business and Commerce plans vary on number of GB.—
    More Pricing Information
    Community Pulse
    WordPressWufoo
    Considered Both Products
    Automattic
    Chose WordPress
    Joomla - which did not have a stable product.
    HubSpot - which says it has a CMS but does not.
    SurveyMonkey, Inc
    Chose Wufoo
    As a manager of website content, without much experience in coding HTML, even the smallest of edits were difficult when starting my job. In the past three years, I've used some WordPress theme software and the ninjaform plugin. The lack of design and efficiency became apparent …
    Incentivized
    Chose Wufoo
    I do believe SurveyMonkey owns Wufoo, but ultimately the prorated discount for non-profits is what lead us to choose Wufoo.
    Incentivized
    Chose Wufoo
    It was the most affordable, easiest to use and best product that we researched and evaluated. We liked the interface of it, how you could make multiple accounts, the different theme options you could choose from and how easy it was to share your form. We needed something we …
    Incentivized
    Chose Wufoo
    We have used Google Forms in the past as well and we do like it's ability to populate a google drive spreadsheet immediately that can be shared with an entire committee.
    We do have a lot of long term use forms though that wufoo has more stability for maintaining.
    Incentivized
    Chose Wufoo
    The alternative which we were using prior to Wufoo was Wordpress. Wordpress required a bit more coding knowledge and was not as simple and user friendly of an interface as Wufoo. However, Wordpress does not have storage costs like Wufoo which was a plus. I only selected Wufoo …
    Chose Wufoo
    Prior to using Wufoo we used Icebrrg HTML Web Forms. Wufoo offers us many more options with payment integration. I have not used any other web forms since switching.
    Key User Insights
    Would buy again
    95%
    Would buy again
    108 Answers
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    109 Answers
    No answers on this topic
    Happy with the feature set
    96%
    Happy with the feature set
    109 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    95 Answers
    No answers on this topic
    Implementation went as expected
    95%
    Implementation went as expected
    100 Answers
    No answers on this topic
    Features
    WordPressWufoo
    Security
    Comparison of Security features of WordPress and Wufoo
    Feature
    WordPress
    8.1
    159 Ratings
    2% below category average
    Wufoo
    -
    Ratings
    Role-based user permissions8.1159 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of WordPress and Wufoo
    Feature
    WordPress
    7.9
    134 Ratings
    1% above category average
    Wufoo
    -
    Ratings
    API7.9124 Ratings00 Ratings
    Internationalization / multi-language7.8103 Ratings00 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of WordPress and Wufoo
    Feature
    WordPress
    8.1
    166 Ratings
    3% above category average
    Wufoo
    -
    Ratings
    WYSIWYG editor7.8151 Ratings00 Ratings
    Code quality / cleanliness7.3152 Ratings00 Ratings
    Admin section8.3164 Ratings00 Ratings
    Page templates8.7160 Ratings00 Ratings
    Library of website themes8.7162 Ratings00 Ratings
    Mobile optimization / responsive design8.5161 Ratings00 Ratings
    Publishing workflow8.1154 Ratings00 Ratings
    Form generator7.1131 Ratings00 Ratings
    Web Content Management
    Comparison of Web Content Management features of WordPress and Wufoo
    Feature
    WordPress
    8.2
    164 Ratings
    9% above category average
    Wufoo
    -
    Ratings
    Content taxonomy8.1142 Ratings00 Ratings
    SEO support7.9148 Ratings00 Ratings
    Bulk management7.5125 Ratings00 Ratings
    Availability / breadth of extensions9.2152 Ratings00 Ratings
    Community / comment management8.2152 Ratings00 Ratings
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of WordPress and Wufoo
    Feature
    WordPress
    -
    Ratings
    Wufoo
    7.5
    34 Ratings
    7% below category average
    Survey templates00 Ratings8.028 Ratings
    Themes00 Ratings4.531 Ratings
    Custom logo/branding00 Ratings10.033 Ratings
    Survey Content
    Comparison of Survey Content features of WordPress and Wufoo
    Feature
    WordPress
    -
    Ratings
    Wufoo
    7.7
    32 Ratings
    10% below category average
    Changes to live survey00 Ratings7.527 Ratings
    Question design help00 Ratings7.028 Ratings
    Multiple question types00 Ratings8.532 Ratings
    Survey Logic
    Comparison of Survey Logic features of WordPress and Wufoo
    Feature
    WordPress
    -
    Ratings
    Wufoo
    8.0
    30 Ratings
    4% below category average
    Survey logic flexibility00 Ratings8.030 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of WordPress and Wufoo
    Feature
    WordPress
    -
    Ratings
    Wufoo
    8.9
    34 Ratings
    9% above category average
    Response tracking00 Ratings9.030 Ratings
    Data export00 Ratings9.532 Ratings
    Standard reports00 Ratings9.027 Ratings
    Custom reports00 Ratings9.022 Ratings
    Analytics00 Ratings8.026 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of WordPress and Wufoo
    Feature
    WordPress
    -
    Ratings
    Wufoo
    8.0
    27 Ratings
    8% below category average
    Access controls00 Ratings8.027 Ratings
    Compliance00 Ratings8.023 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of WordPress and Wufoo
    Feature
    WordPress
    -
    Ratings
    Wufoo
    7.5
    18 Ratings
    7% below category average
    Vendor-offered crowdsourcing00 Ratings7.07 Ratings
    Respondent restrictions00 Ratings8.018 Ratings
    Best Alternatives
    WordPressWufoo
    Small Businesses
    Umbraco CMS
    Score7 out of 10
    Jotform
    Score8.5 out of 10
    Medium-sized Companies
    Square Online
    Score7.7 out of 10
    Qualaroo
    Score7 out of 10
    Enterprises
    RWS Tridion Sites
    Score9 out of 10
    QuestionPro
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    WordPressWufoo
    Likelihood to Recommend
    8.6
    (203 ratings)
    8.2
    (65 ratings)
    Likelihood to Renew
    3.7
    (38 ratings)
    10.0
    (32 ratings)
    Usability
    8.1
    (50 ratings)
    8.0
    (8 ratings)
    Availability
    9.5
    (3 ratings)
    -
    (0 ratings)
    Performance
    8.6
    (2 ratings)
    9.0
    (1 ratings)
    Support Rating
    10.0
    (11 ratings)
    10.0
    (5 ratings)
    In-Person Training
    7.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    10.0
    (1 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    9.0
    (10 ratings)
    9.0
    (2 ratings)
    Configurability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    WordPressWufoo
    Likelihood to Recommend
    Automattic
    Wordpress is a great solution for a website of nearly any type. It may not be as suitable if a fully custom solution or app is needed, and it does have some limitations when it comes to connecting it to external products (especially if the product doesn't have any support from a native system), and it does require a lot of testing. Multiple plugins in one install are common but also increase the risk of conflicts, and when those do occur, it can be exceptionally time-consuming and tedious to identify what is causing the issue. As third parties create many plugins, you're also at risk with each potential security breach, which needs to be kept in mind. I would be cautious to use WordPress to store any sort of sensitive PPI. That said, it's a wonderful, easily customizable solution for many, many different types of websites and can allow even inexperienced client users with low-tech knowledge to update basics.
    Incentivized
    Read full review
    SurveyMonkey, Inc
    Wufoo is well suited when someone needs to gather data from visitors. It's not so well suited when you need to have people send files over 25MB in size. That's the limit and it's pretty low. We use it for resumes and MS Word files, so the size is okay for us, but might not be the case for other needs.
    Incentivized
    Read full review
    Pros
    Automattic
    • Easy to use User Interface
    • Coding / Plugin Implementation is awesome
    • There's always a solution available for the platform
    • Security is easy to use and robust
    • Implementation with 3rd party platforms, such as Google's variety of tools
    • Can download and host on your own server or use their hosted servers
    Incentivized
    Read full review
    SurveyMonkey, Inc
    • Flexible, multiple entry forms: Wufoo allows users to create forms with multiple options or formats (radio, single choice, checkbox, text, paragraph text)
    • Conditional forms: Need to ask a question that only applies to a specific group? Then Wufoo is for you - it allows you to create conditional logic that allows you to reserve specific paths for specific entrants.
    • Integrations: Wufoo integrates with EVERYTHING via Zapier. You can sync it to Google sheets, email ESPs / CRMs, payment gateways... All kinds of applications for this software with its flexible uses & integrations, including embeddable HTML or direct integration to your website.
    Incentivized
    Read full review
    Cons
    Automattic
    • WordPress breaks often so you need to have someone who understands how to troubleshoot, which can take time and money.
    • Some plugins are easier to customize than others, for example, some don't require any coding knowledge while others do. This can limit your project if you are not a coder.
    • WordPress can be easily hacked, so you also need someone who can ensure your sites are secure.
    Incentivized
    Read full review
    SurveyMonkey, Inc
    • I think the monthly submissions should increase. As of now, you get 100 submissions per month. That's not a whole lot.
    • I would like it if the Submissions that are emailed out would come in HTML format instead of text format. Sometimes it can be a little confusing.
    Incentivized
    Read full review
    Likelihood to Renew
    Automattic
    The complications we have and the lack of support. Every plugin has a differente team of support in charge and make one plugin work with the other one always affects the website performance. It's a thousand times better to have only one provider with all functionalities included unless you are an expert web developer or have a team dedicated to it
    Incentivized
    Read full review
    SurveyMonkey, Inc
    I only give it this mid-range rating because, since the 2014 Super Bowl is history, our company will be closing in a couple months. I hope in my next employment opportunity that I will be able to use Wufoo again. I will probably use it to a limited extent in my personal life to communicate with friends and contacts in a unique manner. I am also working on a Certificate in Web Development and I definitely use Wufoo as embedded forms in websites I build.
    Read full review
    Usability
    Automattic
    Extremely easy to use and train users. It took very little time to get everyone trained and onboarded to start using WordPress. Anytime we had any issues, we were able to find an article or video to help out or we were able to contact support. The menu options are well laid out so it is easy to find what you are looking for.
    Incentivized
    Read full review
    SurveyMonkey, Inc
    Wufoo's usability from the user to the client is simple. The forms are simple to construct and they are easy for our clients to fill out. I have yet to really hit something that is difficult to do and even when I do get a little stumped their excellent support team helps me through it.
    Read full review
    Reliability and Availability
    Automattic
    Anyone can visit WordPress.org and download a fully functional copy of WordPress free of charge. Additionally, WordPress is offered to users as open-source software, which means that anyone can customize the code to create new applications and make these available to other WordPress users.
    Read full review
    SurveyMonkey, Inc
    From all the time I've been using it (around 10 years) I've never seen an outage or application error.
    Incentivized
    Read full review
    Performance
    Automattic
    Mostly, any performance issues have to do with using too many plugins and these can sometimes slow down the overall performance of your site. It is very tempting to start adding lots of plugins to your WordPress site, however, as there are thousands of great plugins to choose from and so many of them help you do amazing things on your site. If you begin to notice performance issues with your WordPress site (e.g. pages being slow to load), there are ways to optimize the performance of your site, but this requires learning the process. WordPress users can learn how to optimize their WordPress sites by downloading the WPTrainMe WordPress training plugin (WPTrainMe.com) and going through the detailed step-by-step WordPress optimization tutorials.
    Read full review
    SurveyMonkey, Inc
    Every time I try to use a different Form Builder - I constantly go back to Wufoo, especially compared to WordPress Plugin Form Builders. The biggest reason is the reliability of the form notifications getting sent and delivered are better than form builder that rely on the Wordpress Mail Send Feature. The only feature that I have found over the last 3 years that Wufoo is missing is the ability to customize the layout of the notification emails. But that is minor in the grand scope of its reliability.
    Read full review
    Support Rating
    Automattic
    I give this rating, which I believe to be a great rating for a community based support system that's surrounding it. Most platforms and products have their own, and as WordPress does have their own team that help here and there, a lot of it's handled by community involvement with dedicated users who are experts with the system who love to help people.
    Read full review
    SurveyMonkey, Inc
    I will be completely honest - I have never needed to contact any specific support for Wufoo. This is because we've never had any problems with Wufoo that I'm aware of! It has proved to be a reliable and easy to use product, and therefore, we have not needed to reach out for any kind of support or assistance. I suppose this would speak to the exceptional quality of the product!
    Incentivized
    Read full review
    In-Person Training
    Automattic
    Varies by the person providing training. High marks as it's incredibly easy to find experienced individuals in your community to provide training on any aspect of WordPress from content marketing, SEO, plugin development, theme design, etc. Less than 10 though as the training is community based and expectations for a session you find may fall short.
    Read full review
    SurveyMonkey, Inc
    No answers on this topic
    Online Training
    Automattic
    It is very easy to find online resources to learn how to do just about anything with WordPress.
    Read full review
    SurveyMonkey, Inc
    Good imbedded videos that visually demonstrate how to create an element within the form.
    Read full review
    Implementation Rating
    Automattic
    WordPress is not a great solution if you have: 1) A larger site with performance / availability requirements. 2) Multiple types of content you want to share - each with its own underlying data structure. 3) Multiple sites you need to manage. For very small sites where these needs are not paramount, WordPress is a decent solution
    Read full review
    SurveyMonkey, Inc
    Implementing Wufoo was a seamless process. It was an instantaneous transition from the old pdf forms and webforms we were using to the easier to understand Wufoo forms. Employees learned it with ease and the clients response was instantaneously positive. Adding Wufoo to your workflow is not only easy it is necessary.
    Read full review
    Alternatives Considered
    Automattic
    WordPress isn't as pretty or easy to use as certain competitors like Jimdo, Squarespace or HubSpot, but it makes up for it with its affordability, familiarity and the ability to find quality outside help easily. The same can't be said for certain competitors, as you might need to find an expert and it could get costly.
    Incentivized
    Read full review
    SurveyMonkey, Inc
    In terms of building reports, Wufoo is very similar to Google Forms. Both have the capability to edit live forms and immediately share them. Wufoo offers a few more features than Google Forms does as well. Overall, our department has looked at both options and continues to use Wufoo because of the data management and ease of building forms.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Automattic
    No answers on this topic
    SurveyMonkey, Inc
    I didn't help purchase this product.
    Incentivized
    Read full review
    Scalability
    Automattic
    WordPress is completely scalable. You can get started immediately with a very simple "out-of-the box" WordPress installation and then add whatever functionality you need as and when you need it, and continue expanding. Often we will create various WordPress sites on the same domain to handle different aspects of our strategy (e.g. one site for the sales pages, product information and/or a marketing blog, another for delivering products securely through a private membership site, and another for running an affiliate program or other application), and then ties all of these sites together using a common theme and links on each of the site's menus. Additionally, WordPress offers a multisite function that allows organizations and institutions to manage networks of sites managed by separate individual site owners, but centrally administered by the parent organization. You can also expand WordPress into a social networking or community site, forums, etc. The same scalability applies to web design. You can start with a simple design and then scale things up to display sites with amazing visual features, including animations and video effects, sliding images and animated product image galleries, elements that appear and fade from visitor browsers, etc. The scaling possibilities of WordPress are truly endless.
    Read full review
    SurveyMonkey, Inc
    I think it can be integrated with different software but not sure about its scalability.
    Incentivized
    Read full review
    Return on Investment
    Automattic
    • Allowed us to being all websites under a single umbrella, saving costs on similar products.
    • It's increased our website turn time and made us faster and more efficient at launching websites.
    • Edits and tweaks happen much faster as we have a customized environment.
    Incentivized
    Read full review
    SurveyMonkey, Inc
    • Wufoo has had a positive impact on our marketing department by allowing us to create and deploy forms on our websites and landing pages with significantly increased efficiency and speed.
    • Wufoo has also had a huge impact in reducing our reliance on IT support to build and deploy forms to our websites.
    • Wufoo has also empowered our marketing team to be able to try and solve our business problems through tons of integrations between Wufoo and other 3rd party systems (such as Salesforce and Zapier).
    Incentivized
    Read full review
    ScreenShots