WordPress vs. Wufoo

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
WordPress
Score 8.5 out of 10
N/A
Wordpress is an open-source publishing platform popular with bloggers, and a content management system, known for its simplicity and modifiability. Websites may host their own blogging communities, controlling and moderating content from a single dashboard.N/A
Wufoo
Score 7.1 out of 10
N/A
Wufoo is a web application for creating online forms. The tool automatically builds the database, backend and scripts needed making it easy to collect and understand data. Wufoo was acquired by SurveyMonkey in 2011.
$0
Pricing
WordPressWufoo
Editions & Modules
No answers on this topic
Free
$0
Starter
$14.08
per month
Professional
$29.08
per month
Advanced
$74.08
per month
Ultimate
$183.25
per month
Offerings
Pricing Offerings
WordPressWufoo
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
WordPressWufoo
Considered Both Products
WordPress
Chose WordPress
Joomla - which did not have a stable product.
HubSpot - which says it has a CMS but does not.
Wufoo
Chose Wufoo
As a manager of website content, without much experience in coding HTML, even the smallest of edits were difficult when starting my job. In the past three years, I've used some WordPress theme software and the ninjaform plugin. The lack of design and efficiency became apparent …
Chose Wufoo
I do believe SurveyMonkey owns Wufoo, but ultimately the prorated discount for non-profits is what lead us to choose Wufoo.
Chose Wufoo
It was the most affordable, easiest to use and best product that we researched and evaluated. We liked the interface of it, how you could make multiple accounts, the different theme options you could choose from and how easy it was to share your form. We needed something we …
Chose Wufoo
Prior to using Wufoo we used Icebrrg HTML Web Forms. Wufoo offers us many more options with payment integration. I have not used any other web forms since switching.
Chose Wufoo
We have used Google Forms in the past as well and we do like it's ability to populate a google drive spreadsheet immediately that can be shared with an entire committee.
We do have a lot of long term use forms though that wufoo has more stability for maintaining.
Chose Wufoo
The alternative which we were using prior to Wufoo was Wordpress. Wordpress required a bit more coding knowledge and was not as simple and user friendly of an interface as Wufoo. However, Wordpress does not have storage costs like Wufoo which was a plus. I only selected Wufoo …
Top Pros
Top Cons
Features
WordPressWufoo
Security
Comparison of Security features of Product A and Product B
WordPress
8.2
127 Ratings
2% above category average
Wufoo
-
Ratings
Role-based user permissions8.2127 Ratings00 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
WordPress
6.4
104 Ratings
18% below category average
Wufoo
-
Ratings
API6.394 Ratings00 Ratings
Internationalization / multi-language6.679 Ratings00 Ratings
Web Content Creation
Comparison of Web Content Creation features of Product A and Product B
WordPress
8.0
133 Ratings
5% above category average
Wufoo
-
Ratings
WYSIWYG editor8.3120 Ratings00 Ratings
Code quality / cleanliness7.3121 Ratings00 Ratings
Admin section8.6131 Ratings00 Ratings
Page templates8.2128 Ratings00 Ratings
Library of website themes8.4130 Ratings00 Ratings
Mobile optimization / responsive design8.5129 Ratings00 Ratings
Publishing workflow8.5125 Ratings00 Ratings
Form generator6.3104 Ratings00 Ratings
Web Content Management
Comparison of Web Content Management features of Product A and Product B
WordPress
7.9
131 Ratings
8% above category average
Wufoo
-
Ratings
Content taxonomy6.9113 Ratings00 Ratings
SEO support8.2118 Ratings00 Ratings
Bulk management7.5100 Ratings00 Ratings
Availability / breadth of extensions8.5121 Ratings00 Ratings
Community / comment management8.5120 Ratings00 Ratings
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
WordPress
-
Ratings
Wufoo
6.2
32 Ratings
23% below category average
Survey templates00 Ratings8.028 Ratings
Themes00 Ratings6.029 Ratings
Custom logo/branding00 Ratings4.632 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
WordPress
-
Ratings
Wufoo
8.3
30 Ratings
4% below category average
Changes to live survey00 Ratings7.527 Ratings
Question design help00 Ratings8.527 Ratings
Multiple question types00 Ratings9.030 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
WordPress
-
Ratings
Wufoo
8.0
29 Ratings
4% below category average
Survey logic flexibility00 Ratings8.029 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
WordPress
-
Ratings
Wufoo
9.5
32 Ratings
14% above category average
Response tracking00 Ratings10.029 Ratings
Data export00 Ratings10.030 Ratings
Standard reports00 Ratings9.526 Ratings
Custom reports00 Ratings8.921 Ratings
Analytics00 Ratings9.025 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
WordPress
-
Ratings
Wufoo
9.5
26 Ratings
12% above category average
Access controls00 Ratings9.526 Ratings
Compliance00 Ratings9.522 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
WordPress
-
Ratings
Wufoo
7.5
18 Ratings
8% below category average
Vendor-offered crowdsourcing00 Ratings7.07 Ratings
Respondent restrictions00 Ratings8.018 Ratings
Best Alternatives
WordPressWufoo
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Score 9.7 out of 10
Medium-sized Companies
Image Relay
Image Relay
Score 9.5 out of 10
Qualaroo
Qualaroo
Score 6.7 out of 10
Enterprises
Tridion
Tridion
Score 9.0 out of 10
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Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
WordPressWufoo
Likelihood to Recommend
8.9
(169 ratings)
9.4
(64 ratings)
Likelihood to Renew
9.4
(36 ratings)
10.0
(32 ratings)
Usability
9.6
(16 ratings)
9.5
(7 ratings)
Availability
9.5
(3 ratings)
-
(0 ratings)
Performance
8.6
(2 ratings)
9.0
(1 ratings)
Support Rating
10.0
(10 ratings)
10.0
(5 ratings)
In-Person Training
7.0
(1 ratings)
-
(0 ratings)
Online Training
10.0
(1 ratings)
8.0
(1 ratings)
Implementation Rating
9.0
(9 ratings)
9.0
(2 ratings)
Configurability
10.0
(1 ratings)
-
(0 ratings)
Ease of integration
8.0
(1 ratings)
-
(0 ratings)
Product Scalability
10.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(1 ratings)
10.0
(1 ratings)
Vendor pre-sale
10.0
(1 ratings)
10.0
(1 ratings)
User Testimonials
WordPressWufoo
Likelihood to Recommend
Automattic
If your business relies heavily on content creation, and particularly on blog posts, then WordPress is really the best option you have. But if you don't have a blog, you only need static pages, or you want to build an eCommerce site, then you might want to explore other alternatives.
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Momentive (SurveyMonkey, Inc)
I have used different products in the past. I am most please with Wufoo because it is easy to use, has multiple ways for your form to be displayed on your website, and submissions can be sent multiple ways as well. We use WuFoo for support emails from our customers, for dispatcher applications, as well as people sending in emergency incident tip information. This is the perfect program for us.
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Pros
Automattic
  • WordPress is incredibly easy to set up and get running with little to no technical knowledge. Most web hosts will do it for you, since it's so easy.
  • With thousands of themes available for free and for low cost, WordPress can accommodate any design you can imagine.
  • The community behind WordPress is generous, and there are loads of educational opportunities both online and in person to learn and connect with other users.
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Momentive (SurveyMonkey, Inc)
  • Flexible, multiple entry forms: Wufoo allows users to create forms with multiple options or formats (radio, single choice, checkbox, text, paragraph text)
  • Conditional forms: Need to ask a question that only applies to a specific group? Then Wufoo is for you - it allows you to create conditional logic that allows you to reserve specific paths for specific entrants.
  • Integrations: Wufoo integrates with EVERYTHING via Zapier. You can sync it to Google sheets, email ESPs / CRMs, payment gateways... All kinds of applications for this software with its flexible uses & integrations, including embeddable HTML or direct integration to your website.
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Cons
Automattic
  • WordPress breaks often so you need to have someone who understands how to troubleshoot, which can take time and money.
  • Some plugins are easier to customize than others, for example, some don't require any coding knowledge while others do. This can limit your project if you are not a coder.
  • WordPress can be easily hacked, so you also need someone who can ensure your sites are secure.
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Momentive (SurveyMonkey, Inc)
  • Wufoo has had a cap on the total number of fields you can use per form which has been a limiting factor for us when trying to build more complex forms.
  • Wufoo does not support tabular fields or repeating fields which is a drawback since it limits the types of questions you can ask.
  • Form organization in the admin interface is a little clunky and disorganized. It would be better if there were more customized options for organizing your library of forms.
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Likelihood to Renew
Automattic
My rating is based on the knowledge I have of the community that WordPress has had built around it for years now. It's as solid as it comes when you talk about community involvement and expansion. There's no other CMS out there that can match-up with it, hands down.
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Momentive (SurveyMonkey, Inc)
I only give it this mid-range rating because, since the 2014 Super Bowl is history, our company will be closing in a couple months. I hope in my next employment opportunity that I will be able to use Wufoo again. I will probably use it to a limited extent in my personal life to communicate with friends and contacts in a unique manner. I am also working on a Certificate in Web Development and I definitely use Wufoo as embedded forms in websites I build.
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Usability
Automattic
It's a sophisticated but easy to use piece of software. Many of the content addition pieces are familiar from other pieces of software so there isn't a huge learning curve. And for new areas, there is a lot of info on WordPress.org as well as other WordPress help sites.
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Momentive (SurveyMonkey, Inc)
Wufoo's usability from the user to the client is simple. The forms are simple to construct and they are easy for our clients to fill out. I have yet to really hit something that is difficult to do and even when I do get a little stumped their excellent support team helps me through it.
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Reliability and Availability
Automattic
Anyone can visit WordPress.org and download a fully functional copy of WordPress free of charge. Additionally, WordPress is offered to users as open-source software, which means that anyone can customize the code to create new applications and make these available to other WordPress users.
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Momentive (SurveyMonkey, Inc)
No answers on this topic
Performance
Automattic
Mostly, any performance issues have to do with using too many plugins and these can sometimes slow down the overall performance of your site. It is very tempting to start adding lots of plugins to your WordPress site, however, as there are thousands of great plugins to choose from and so many of them help you do amazing things on your site. If you begin to notice performance issues with your WordPress site (e.g. pages being slow to load), there are ways to optimize the performance of your site, but this requires learning the process. WordPress users can learn how to optimize their WordPress sites by downloading the WPTrainMe WordPress training plugin (WPTrainMe.com) and going through the detailed step-by-step WordPress optimization tutorials.
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Momentive (SurveyMonkey, Inc)
Every time I try to use a different Form Builder - I constantly go back to Wufoo, especially compared to WordPress Plugin Form Builders. The biggest reason is the reliability of the form notifications getting sent and delivered are better than form builder that rely on the Wordpress Mail Send Feature. The only feature that I have found over the last 3 years that Wufoo is missing is the ability to customize the layout of the notification emails. But that is minor in the grand scope of its reliability.
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Support Rating
Automattic
WordPress itself only has community service so your experience will depend on where you turn. Online, through forums and community boards, support is rudimentary but effective. You can easily turn to your local community and find exceptional individuals who know and use WordPress regularly for more advanced, inexpensive, support. I'm rating this less than 10 because of the lack of any formal support provided by a company.
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Momentive (SurveyMonkey, Inc)
I will be completely honest - I have never needed to contact any specific support for Wufoo. This is because we've never had any problems with Wufoo that I'm aware of! It has proved to be a reliable and easy to use product, and therefore, we have not needed to reach out for any kind of support or assistance. I suppose this would speak to the exceptional quality of the product!
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In-Person Training
Automattic
Varies by the person providing training. High marks as it's incredibly easy to find experienced individuals in your community to provide training on any aspect of WordPress from content marketing, SEO, plugin development, theme design, etc. Less than 10 though as the training is community based and expectations for a session you find may fall short.
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Momentive (SurveyMonkey, Inc)
No answers on this topic
Online Training
Automattic
It is very easy to find online resources to learn how to do just about anything with WordPress.
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Momentive (SurveyMonkey, Inc)
Good imbedded videos that visually demonstrate how to create an element within the form.
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Implementation Rating
Automattic
WordPress is not a great solution if you have: 1) A larger site with performance / availability requirements. 2) Multiple types of content you want to share - each with its own underlying data structure. 3) Multiple sites you need to manage. For very small sites where these needs are not paramount, WordPress is a decent solution
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Momentive (SurveyMonkey, Inc)
Implementing Wufoo was a seamless process. It was an instantaneous transition from the old pdf forms and webforms we were using to the easier to understand Wufoo forms. Employees learned it with ease and the clients response was instantaneously positive. Adding Wufoo to your workflow is not only easy it is necessary.
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Alternatives Considered
Automattic
We have considered and operated within Shopify and Squarespace. Both serve their purpose for niche clients, but we do recommend WordPress as being the superior option. We find that WordPress is easier to use and offers maximum scalability while the others are more challenging to design, code, configure and launch.
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Momentive (SurveyMonkey, Inc)
In terms of building reports, Wufoo is very similar to Google Forms. Both have the capability to edit live forms and immediately share them. Wufoo offers a few more features than Google Forms does as well. Overall, our department has looked at both options and continues to use Wufoo because of the data management and ease of building forms.
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Scalability
Automattic
WordPress is completely scalable. You can get started immediately with a very simple "out-of-the box" WordPress installation and then add whatever functionality you need as and when you need it, and continue expanding. Often we will create various WordPress sites on the same domain to handle different aspects of our strategy (e.g. one site for the sales pages, product information and/or a marketing blog, another for delivering products securely through a private membership site, and another for running an affiliate program or other application), and then ties all of these sites together using a common theme and links on each of the site's menus. Additionally, WordPress offers a multisite function that allows organizations and institutions to manage networks of sites managed by separate individual site owners, but centrally administered by the parent organization. You can also expand WordPress into a social networking or community site, forums, etc. The same scalability applies to web design. You can start with a simple design and then scale things up to display sites with amazing visual features, including animations and video effects, sliding images and animated product image galleries, elements that appear and fade from visitor browsers, etc. The scaling possibilities of WordPress are truly endless.
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Momentive (SurveyMonkey, Inc)
No answers on this topic
Return on Investment
Automattic
  • WordPress helps us reduce website management costs because we can oversee updates in-house.
  • WordPress is easy to use, reducing the amount of time we spend on website management.
  • The ease of use enables us to offer website management for clients, helping us grow our capabilities/business.
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Momentive (SurveyMonkey, Inc)
  • We've collected more revenue using less staff time than ever before. Wufoo allowed us to move online from paper-based systems.
  • Our data is now standardized and more accurate since it is input by end users instead of staff (who had to decipher handwriting).
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ScreenShots