7 Years of Satisfying Experience with Absorb
Use Cases and Deployment Scope
We use Absorb to host and track completion of onboarding training for entry-level roles, compliance training for all levels, and completions for eLearning and on-the-job training for manager training programs. We have 7000+ frontline employees and over 1500 store managers that use the platform to complete mandatory and optional training. We also offer optional professional development eLearning, through a connection to Skillsoft's Business Library, for our managers and corporate headquarters employees.
Pros
- Our system admins are able to easily train on the platform and complete their tasks in a relatively intuitive manner.
- We are able to brand our pages to fit our brand standards.
- Absorb provides relatively low friction for users.
Cons
- The feature we use for on-the-job training checklists is cumbersome for both admins and, more problematically, for users. They need to click through several screens to check off on skills.
- I'd like to see more options for AI-assisted career pathing and listing of courses by role.
- Absorb connects with Skillsoft, but the process for integration was costly and took a lot of time.
Return on Investment
- With Absorb, we were able to standardize and streamline our onboarding process for frontline hires. With a population of 7000+ employees and turnover rate over 100%, this was critical for saving site managers' time and increasing our service standards. While not solely responsible, I believe that the LMS launch helped reduce our turnover by 20% within 5 years.
- Absorb allowed us to standardize our management training program and track compliance. We were able to add accountability to a program that previously had none and ensured that we could train enough managers to keep pace with growth.
Usability
Alternatives Considered
Docebo Learning Platform and Skillsoft Percipio
Other Software Used
Articulate 360, Canva, Adobe Premiere Pro










