Satisfied eTIME customer
February 24, 2017

Satisfied eTIME customer

Lisa Steinbach | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with ADP Enterprise eTIME

Our hourly staff and student workers use eTIME for time entry only. Some enter hours worked from the computer on their desktop and others use one of the eight time clocks we have on campus. We are very satisfied with eTIME and it integrates well with our payroll software.
  • Allows varied types of time.
  • The system handles very well the varied over time, pay and holiday rules we have in place.
  • Easy to use by both employees/students and their supervisors.
  • Java has been a problem for us. We recently converted to the 'Java free' version and although it works well, I do miss a few of the aspects of the 'Java' version we had previously.
  • Positive - by having employees/students record hours worked on a daily basis we now have accurate information and no duplication.
If I ever have an issue, the support center has always been able to assist promptly. The few times we have upgraded to a newer version of the product the support we received during those times was also very helpful and made the process easier and less stressful to deal with.