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AkkenCloud

AkkenCloud

Overview

What is AkkenCloud?

AkkenCloud is a cloud-based ATS developed by Akken Inc in New Hampshire. This product offers the full suite of features typical of applicant tracking systems: A user-friendly interface and mobile device integrationBatch or mass communication with potential candidates via multiple channels such as email or…

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Recent Reviews

TrustRadius Insights

AkkenCloud is a versatile software that serves as a centralized platform for managing and organizing candidates, clients, and other …
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Useful For Agencies

7 out of 10
September 27, 2021
Incentivized
Akken is used by all of us in the company. Personally, I use it for its applicant tracking functions. It helps me to keep organized and …
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Popular Features

View all 14 features
  • Duplicate Candidate Prevention (8)
    9.2
    92%
  • Applicant Tracking (8)
    7.6
    76%
  • Job Requisition Management (8)
    6.2
    62%
  • Candidate Search (8)
    4.2
    42%
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Pricing

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What is AkkenCloud?

AkkenCloud is a cloud-based ATS developed by Akken Inc in New Hampshire. This product offers the full suite of features typical of applicant tracking systems: A user-friendly interface and mobile device integration Batch or mass communication with potential candidates via…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

7.7
Avg 8.0
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Product Details

What is AkkenCloud?

AkkenCloud is a cloud-based ATS developed by Akken Inc in New Hampshire. This product offers the full suite of features typical of applicant tracking systems:

  • A user-friendly interface and mobile device integration
  • Batch or mass communication with potential candidates via multiple channels such as email or by leveraging its integration with social networking sites (e.g. LinkedIn)
  • Instantaneous posting to multiple job boards
  • Job alerts and category sorted RSS feeds of jobs
  • Career page customization through their partnership with Haley Marketing
  • Resume parsing
  • Data and document uploading
  • A smart referral tracking and management program that allows recruiters to set specific referral awards and bonuses for varying roles.

The vendor says that its analytic capabilities allow for total control of the recruiting process. AkkenCloud's Front Office edition houses its ATS features. The All In edition contains the Front Office capabilities and combines them with the capabilities of the Back Office edition into one single offering. Transitioning and implementation is supported via live business hours customer support, weekly webinars, and video tutorials. A free live demonstration is available to familiarize potential buyers with the platform.

AkkenCloud Features

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Resume Management
  • Supported: Duplicate Candidate Prevention
  • Supported: Candidate Search
  • Supported: Applicant Tracking
  • Supported: Collaboration
  • Supported: Task Creation and Delegation
  • Supported: Email Templates
  • Supported: User Permissions
  • Supported: Notifications and Alerts
  • Supported: Reporting

AkkenCloud Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web

Frequently Asked Questions

Bullhorn ATS & CRM, JobDiva, and Zoho Recruit are common alternatives for AkkenCloud.

Reviewers rate Resume Management highest, with a score of 9.3.

The most common users of AkkenCloud are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(21)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

AkkenCloud is a versatile software that serves as a centralized platform for managing and organizing candidates, clients, and other relevant information. Users from various organizations have utilized the features of AkkenCloud to streamline their recruitment processes and enhance communication between recruiters. The software is widely used by IT and engineering staffing firms as an applicant tracking system and email interface. It allows users to create and update candidate profiles, submit them to job orders, track applications, and issue compliance documents. Additionally, AkkenCloud provides a comprehensive solution for storing notes on employees and employers, managing contact information, posting job openings, placing employees on assignments, and handling billing information. Its user-friendly interface enhances its usability, making it an essential tool for organizations seeking to stay organized throughout the entire recruitment process. Furthermore, AkkenCloud has evolved over the years by addressing user feedback and offering workarounds for most issues encountered by its users. It also serves as a primary CRM system for organizations by providing a centralized database for tracking clients and candidates digitally. With its extensive range of features and capabilities, AkkenCloud has become an invaluable asset in managing large amounts of data related to employees, customers, contacts, vendors, and billing.

Users of AkkenCloud commonly recommend the following:

  1. Conduct proper research: It is recommended to conduct thorough research before implementing AkkenCloud. This involves creating detailed documentation for effective collaboration and learning all the ins and outs of the software to fully utilize its benefits. Additionally, it is suggested to do a trial run and resolve any glitches before going live with AkkenCloud.

  2. Invest time and be patient: Users emphasize the importance of investing time in AkkenCloud for effective results. They recommend learning all the tabs and portals in the software for better utilization and double-checking that all work is saved. Patience is also advised, as it may take some time to fully navigate through the numerous features provided by AkkenCloud.

  3. Utilize customer service: Users appreciate the quick and clear help provided by AkkenCloud's customer service team. They recommend reaching out to them whenever assistance is needed, as they can provide guidance on using the platform effectively.

These recommendations highlight the need for proper preparation, ongoing learning, and utilizing available resources to make the most of AkkenCloud's features.

Attribute Ratings

Reviews

(1-1 of 1)
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Score 7 out of 10
Vetted Review
Verified User
Incentivized
Akken is our CRM/ATS and our primary focus as a Staffing Agency is recruiting and tracking candidates for our clients, so functionally, AKKEN is the perfect tool. We were one of Akken's first customers, and have been with them through a lot of changes. Overall, the system has improved dramatically over the past 10-11 years that we have been using it. It is not the perfect system by any means, but it has workarounds for most of the issues, and in their defense, it's nearly impossible to design a system that is one size fits all for every recruiting group because every recruiter and every recruiting company has their own way of doing things.
  • Cloud Access
  • Parsing
  • Intuitive
  • System glitches or slow-downs
  • Database Manipulability
  • Customer Service
I don't know many other scenarios, as I have been with this company for 13 years and in this industry for roughly 25 years. It is a tool that is well suited for our company and this industry in general. As a staffing company, you can accomplish nearly everything imaginable with this tool. The only area I have seen that might not be ideal is if you wanted to run all kinds of metrics. You can run a variety of reports in Akken, the data fields are limited sometimes and one would think that wouldn't need to be the case. You should be able to put whatever data you want in any field to create the report you need.
Recruiting / ATS (14)
58.57142857142857%
5.9
Job Requisition Management
80%
8.0
Company Website Posting
70%
7.0
Publish to Social Media
N/A
N/A
Job Search Site Posting
70%
7.0
Resume Management
70%
7.0
Duplicate Candidate Prevention
70%
7.0
Candidate Search
70%
7.0
Applicant Tracking
80%
8.0
Collaboration
70%
7.0
Task Creation and Delegation
70%
7.0
Email Templates
70%
7.0
User Permissions
N/A
N/A
Notifications and Alerts
50%
5.0
Reporting
50%
5.0
  • Allowed us to easily access the tool remotely, which allows us to work anywhere anytime
At the time we purchased Akken, it was the least expensive on the market that met our needs. It was fairly intuitive, which is important, and we liked the idea that it was hosted remotely because we had had several instances with our inhouse system going down and nearly lost all of our CRM/ATS databases at one time.
The best support we have received has been from sales. Customer success is pretty much a joke. We have been yelled at by customer success reps; been told to take a screenshot of something we are not seeing; been told there are no issues on there in when Akken hadn't been working for hours, only to have it magically fixed shortly after we reported the problem; and been told engineering was working on a problem for weeks without resolution. If you are going to be working with IT Staffing companies, you have to understand that we have a modicum of knowledge in IT, and you can't BS us. Honesty will get you a lot farther than stringing us along with BS.
I do not know the level of support we purchased - it comes with our subscription. I certainly hope we are not paying for a premium. If we are we should get a refund!
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