AlienVault USM Reviews

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
593 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.9 out of 101

Do you work for this company?

TrustRadius Top Rated for 2019

Overall Rating

Reviewer's Company Size

Last Updated

By Topic

Industry

Department

Experience

Job Type

Role

Filtered By:

Reviews (1-25 of 38)

Christian Holton profile photo
Score 8 out of 10
Vetted Review
Verified User
Review Source

Implementation

7
Still a lot of things that I feel could use a lot more fine-tuning and exploration. Learn the tools and attend all the training sessions they provide, then don't stop learning. It's an amazing tool but don't let it intimidate you. Use the support team and the community for help, ideas, and finding new ways to use the tool.
Read Christian Holton's full review
Philip Clarke profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source

Implementation

8

Initial implementation was okay, but we should have gone on the one week course first as an understanding of the features and what to look for would have been of great use. This is especially relevant when fine tuning and correlating events and creating parsers.

Once set up the system is pretty resilient and adding in configuration is quite an easy process. We only had on the odd few occasions had to progress any set up problems to tech support.

There are also some great whitepapers and set up articles on AlienVault's website support.

Read Philip Clarke's full review
Matt Frederickson profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source

Implementation

10
The one thing to remember is where to place the sensors within your organization. It is one thing to collect and analyze data, but collecting the right data is key. This is where AlienVaults experts really help. Instead of trying to sell you a gazillion sensors, they walk you through your network to make sure he sensors are where they need to be so you can achieve your goal. Implementation works so well because they take the time upfront to know your goals before they help you achieve them.
Read Matt Frederickson's full review
James Ellsworth profile photo
Score 8 out of 10
Vetted Review
Verified User
Review Source

Implementation

10
The best recommendation I can offer is understand the system that is being installed. Knowing how to configure and specific expectations that you expect from the machine. I would say to watch the tutorials and the online video's, get yourself involved with the community forum and ask the questions if you do not understand.
Our company did not make the best choice on the computer that the service was installed on and it has led to some adverse effects that did not appear until now, almost 2 years later and needing to re-install the entire system all over again.
If you need the help, ask for it. The technical support team at alienvault and community forum members are always there to answer questions.
Read James Ellsworth's full review
Jeremy Wanamaker profile photo
Score 9 out of 10
Vetted Review
Reseller
Review Source

Implementation

8
AlienVault USM is a great improvement on the AlienVault interface. They have streamlined the interface. There are some features that are not yet working, such as reverse-DNS, which I would consider essential to a mature product. If the development team can improve the functionality and maintain the streamlined interface, this will be a very good product.
Read Jeremy Wanamaker's full review
Jacob Lovell profile photo
July 28, 2017

Pretty good!

Score 8 out of 10
Vetted Review
Verified User
Review Source

Implementation

8
The fact that so many things come configured out of the box - Snort based NID, host based detection with deployable clients, self-motivated, automatic network discovery, vulnerability scanning - is the strongest point for AlienVault.
Read Jacob Lovell's full review
Karl Hart, ACSE, CEH, CHFI, CISSP profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source

Implementation

10
Implementation is easy but having easy access to support and professional services is a great help. Getting it up and running is very easy, getting it configured for your specific environment does take a little more work, when you run into any issues support or your professional services provider is always there.
Read Karl Hart, ACSE, CEH, CHFI, CISSP's full review
Alexi Carey profile photo
Score 8 out of 10
Vetted Review
Verified User
Review Source

Implementation

8
I have been satisfied with the service and the AWS for USM product. I am a bit concerned about the changing of product to the USM Anywhere and its price structure. I am hoping that we can keep our current price structure without any hidden costs. Other than that the sales team has worked very hard to give us a comparable price to the AWS for USM product. I also hope the the USM Anywhere is easy to use but has the same FIM features. Regardless, The USM team is extremely helpful, attentive and persistent. I would recommend them to anyone needing a product like theirs but was not concerned about price.
Read Alexi Carey's full review
Stephen Hockley profile photo
Score 7 out of 10
Vetted Review
Verified User
Review Source

Implementation

7
Implementation will go smoother if you purchase pro services with the product and designate someone in the org as internal threat expert if non already exists. Focus on perimeter device logging first and tier one equipment then once logs are flowing move to less critical infrastructure.
Read Stephen Hockley's full review
No photo available
Score 10 out of 10
Vetted Review
Verified User
Review Source

Implementation

10
AlienVault USM was a very simple to implement and get up and running. We started with a trial version and had that up and going within an hour of receiving email instructions from the sales engineer. We never had to contact support to get the system up and going. It was extremely easy to convert over to a full license once we started with a paid version.
Read this authenticated review
No photo available
Score 9 out of 10
Vetted Review
Verified User
Review Source

Implementation

9
The implementation was very straight forward and was set up quickly. The implementation project was managed well, and the vendor installing and configuring the product was very knowledgeable. As we had done a proof of concept trial, it was trivial to convert our install into production.
Read this authenticated review
No photo available
Score 10 out of 10
Vetted Review
Verified User
Review Source

Implementation

9
The wizard makes AlienVault easy to deploy. Can take a little time since there are so many aspects to the product. Fast Start guides and the Training were very helpful in better understanding the product and deploying and getting the most out of the product.
Read this authenticated review

Feature Scorecard Summary

Centralized event and log data collection (1)
8
Correlation (1)
8
Event and log normalization (1)
8
Deployment flexibility (1)
7
Custom dashboards and views (1)
6
Host and network-based intrusion detection (1)
7

About AlienVault USM

AlienVault® Unified Security Management® (USM) delivers threat detection, incident response, and compliance management in one unified platform. It is designed to combine all the essential security capabilities needed for effective security monitoring across cloud and on-premises environments, including SIEM, intrusion detection, vulnerability management, as well as continuous threat intelligence updates. The vendor states that even for resource-limited IT security teams, AlienVault USM can be affordable, fast to deploy, and easy to use. It eliminates the need to deploy, integrate, and maintain multiple point solutions in the data center.

Smart, automated data collection & analysis: USM Anywhere automatically collects and analyzes data across the attack surface, helping to quickly gain centralized security visibility without the complexity of multiple disparate security technologies.

Automated threat detection powered by AT&T Alien Labs: With threat intelligence provided by AT&T Alien Labs, USM Anywhere is updated automatically to stay on top of evolving and emerging threats, so the security team can focus on responding to alerts.

Incident response orchestration with AlienApps: USM Anywhere supports a growing ecosystem of AlienApps, enabling the user to orchestrate and automate actions towards other security technologies, able to respond to incidents quickly and easily.

AlienVault USM Features

Security Information and Event Management (SIEM) Features
Has featureCentralized event and log data collection
Has featureCorrelation
Has featureEvent and log normalization
Has featureDeployment flexibility
Has featureIntegration with Identity and Access Management Tools
Has featureCustom dashboards and views
Has featureHost and network-based intrusion detection
Additional Features
Has featureAlienVault Open Threat Exchange

AlienVault USM Screenshots

AlienVault USM Videos (2)

Watch AlienVault USM Anywhere: Five Essential Cloud Security Capabilities in a Single SaaS Platform

Watch See How We're Pushing the Outer Limits of Security

AlienVault USM Downloadables

AlienVault USM Competitors

Pricing

Has featureFree Trial Available?Yes
Has featureFree or Freemium Version Available?Yes
Has featurePremium Consulting/Integration Services Available?Yes
Entry-level set up fee?Optional

AlienVault USM Support Options

 Free VersionPaid Version
Phone
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar
Live Chat

AlienVault USM Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No
Supported Countries:Global