What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
562 Ratings

AlienVault USM

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
562 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.1 out of 101
17 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.7 out of 101

Likelihood to Recommend

AlienVault USM

AlienVault USM is well suited for any small/medium businesses as well as big corporations. The reporting and dashboard alone are something I always look for in a USM because it makes it easier for me to gather and find the information I am required to have. If detailed reports are what you are looking for or an easy-to-navigate dashboard this is the software for you.
Mpho Lekota profile photo

AlienVault OSSIM

If this is your first experience with a SIEM, this one can get you started. Take the time to learn the ins and outs of the product and you'll most likely be satisfied with it if your company is an SMB. If you need compliance reports, OSSIM is too small for you, you'll need to go with USM or USM Anywhere.
Ivan Montilla Miralles profile photo

Feature Rating Comparison

Security Information and Event Management (SIEM)

AlienVault USM
7.3
AlienVault OSSIM
8.1
Centralized event and log data collection
AlienVault USM
8.0
AlienVault OSSIM
8.5
Correlation
AlienVault USM
8.0
AlienVault OSSIM
7.8
Event and log normalization
AlienVault USM
8.0
AlienVault OSSIM
7.5
Deployment flexibility
AlienVault USM
7.0
AlienVault OSSIM
8.7
Custom dashboards and views
AlienVault USM
6.0
AlienVault OSSIM
7.3
Host and network-based intrusion detection
AlienVault USM
7.0
AlienVault OSSIM
8.7
Integration with Identity and Access Management Tools
AlienVault USM
AlienVault OSSIM
8.0

Pros

AlienVault USM

  • Log analysis, both syslog and AWS cloud trail, and searchability/reporting is actually better than most of our other related tools: All of our systems send log information using rsyslog to our AlienVault USM system. AlienVault is able to alert us of many issues with minimal configuration, including adding/removing users to sensitive groups, creating or removing resources such as EBS volumes, S3 buckets, or security groups.
  • AWS loadbalancer traffic/log analysis: AlienVault automatically identifies threatening IPs or entries that match suspicious traffic patterns.
  • The ability to search the many logs AlienVault collects in a way that even novice users can follow is super valuable. Logs can be quickly sorted by source, log type, and/or keyword searches. There have been many occasions where we were able to find non-security related issues due to the simple yet advanced search abilities of AlienVault. This has led to the challenge of deciding when and how long to allow non-security personnel access for troubleshooting.
John DeLay profile photo

AlienVault OSSIM

  • Asset discovery. Once installed in a centric, network-accessible server, OSSIM can poll all your endpoints with common protocols (SSH, SNMP, WMI) to detect and discover site-wide assets to monitor. You only need to group them by your own criteria once added to the product.
  • SIEM Event Correlation. You can define quite complex correlation rules to detect possible suspicious or malicious actions or attempts in your network, in order to categorize them as real threats or as false positives, thus streamlining your risk assessment and management.
  • Ease of installation. The entire AlienVault OSSIM is self-contained in an ISO file, which can be burned into a DVD or just mounted in your server of choice (physical or virtual) for deployment. The installation process is automated and quote verbosed, with options for static IP, email messaging and others.
  • Ease of access. Being AlienVault OSSIM a self-contained appliance, it can be accessed via web by any device that supports a web browser, being that desktops, workstation, mobile devices, etc. The OSSIM dashboard and other features are automatically rearranged to adapt to the particular device being in use.
Jose Quintero profile photo

Cons

AlienVault USM

  • While there are many features, many of them are not very advanced. Vulnerability scanning as an example is extremely simplistic and almost unusable for an enterprise organization. It's just enough to get a program off the ground.
  • Cloud-only deployment model (SaaS) may not fit all organizations. Not all organizations are "cloud friendly".
  • Reporting capabilities out of the box are lack luster. Vulnerability management reporting as an example does not include a single canned report.
Frank DePaola profile photo

AlienVault OSSIM

  • Reporting is not the greatest. I had internal developers take data and create some reports that better fit my needs.
  • Navigation through the vulnerability scans is not ideal.
  • Asset management is also cumbersome to navigate through.
Laurie Keith profile photo

Likelihood to Renew

AlienVault USM

AlienVault USM 2.0
Based on 14 answers
The centralized logging and retention for PCI compliance was our main driver, and it is meeting that need. Otherwise there has been enough frustration with the lack of documentation and the need to customize through the CLI that I would be open to alternatives.
Aaron Rothstein profile photo

AlienVault OSSIM

No score
No answers yet
No answers on this topic

Usability

AlienVault USM

AlienVault USM 7.5
Based on 34 answers
The product once properly configured seems to offer a wealth of information but has it's issues. I feel that the initial setup/ installation should include technical support to get up and running. My personal experience from the configuration as installed indicates that the network adaptors are not properly configured to read information. The network ports where configured to only ready 1/2 the network?? So having help to get the system up and running should be part of the initial purchase.
James Ellsworth profile photo

AlienVault OSSIM

AlienVault OSSIM 8.0
Based on 1 answer
AlienVault OSSIM is far easy to use and manage - provided you know what you're doing. As any SIEM application, there is some background knowledge required in order to take advantage of the product's functionalities, such as the log correlation and analysis. Other than that, the application is quite usable and robust.
Jose Quintero profile photo

Support

AlienVault USM

AlienVault USM 7.6
Based on 24 answers
I have not had a single issue with the alienvault support staff. Any issue or question that we had, especially in the beginning during the installation phase the support staff was readily available via phone and email to help us. I am very happy with the decision we made to go with alienvault.
Mikhail Suleymanov profile photo

AlienVault OSSIM

AlienVault OSSIM 9.5
Based on 2 answers
AlienVault OSSIM support has been very good. I have not had an issue that they were not able to quickly identify and provide a fix for. They are very quick to respond to open cases and are very knowledgeable in the product, which makes troubleshooting issues fast and solutions are provided quickly.
Laurie Keith profile photo

Implementation

AlienVault USM

AlienVault USM 7.0
Based on 37 answers
Initial implementation was okay, but we should have gone on the one week course first as an understanding of the features and what to look for would have been of great use. This is especially relevant when fine tuning and correlating events and creating parsers.Once set up the system is pretty resilient and adding in configuration is quite an easy process. We only had on the odd few occasions had to progress any set up problems to tech support.There are also some great whitepapers and set up articles on AlienVault's website support.
Philip Clarke profile photo

AlienVault OSSIM

No score
No answers yet
No answers on this topic

Alternatives Considered

AlienVault USM

I evaluated SolarWinds SEM and it was impressive and did a great job, but AlienVault USM had more reporting tools and data collection retention. I also preferred the setup of the AlienVault dashboard. I found it was easier to set up rules and data collection points with AlienVault. SolarWinds has a great product but I ultimately chose AlienVault USM because of the extra features it offered.
Stacey Medina profile photo

AlienVault OSSIM

Best bang for the buck. Darktrace did not perform even close to AlienVault. I ran them concurrently. AlienVault consistently found issues that Darktrace didn't pick up, and the Darktrace incidents were false positives. At one point, Darktrace stated I had 2,000 servers and I have 112.FortiSIEM is an awesome package but it's more then I need (or can afford). I would need to add staff, for at least the first year or so, just to get it setup and configured correctly.
Matthew Frederickson profile photo

Return on Investment

AlienVault USM

No answers on this topic

AlienVault OSSIM

  • The only investment here is setting it up and I think seeing it's performance it's a fantastic tool and has a great positive ROI!
No photo available

Screenshots

AlienVault OSSIM

Pricing Details

AlienVault USM

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

AlienVault OSSIM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Add comparison